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RightFax ExpressOne solution. Multiple choices.Small and medium-sized businesses (SMBs) have issuessimilar to those of larger enterprise organizations buthave fewer resources to handle them. The same istrue for individual departments or branch offices. Withoutan abundance of staff, time and budget, how do you makesure that your appetite to serve your customers, increaseproductivity and decrease costs is met?

OpenText RightFax Express is a fax server solution that allows employees toeasily fax from their desktop, email, back-end applications and MFP devices.RightFax Express is simple to deploy, easy to integrate, and provides a bestin-class fax solution for any business that wants an affordable fax solution for allemployees. But what makes it suitable for SMBs, departments and branch offices?Cost and hassleProductivity and EfficiencynnnnIt’s easy: easy to implement, easy to manage and easyto use. Eliminate the complexity of implementation bychoosing the deployment model that’s best for you andyour needs.It integrates: with email, MFPs, desktop and back-endapplications. Empower all employees to fax fromapplications that they use the most.It’s worry-free: with a small IT footprint and a simpledeployment model. Focus on core competencies withoutthe worry of managing your fax server connection.It’s made for you: Built for SMBs, reduce your costsand hassle of information exchange while increasing theproductivity and efficiency of your organization.As an SMB, your competitive advantage over larger companiesis your ability to respond and react faster. The sheer nimbleness of your company demands products that are built foryou – with faster delivery, faster deployment, faster adoptionand easier administration. OpenText RightFax Express is a faxserver solution designed specifically to allow all employees inyour environment to make faxing a nimble part of your day today business.When you send and receive faxes critical to your business,making it easy to do so is instrumental to improving efficiencyand productivity. That’s where RightFax Express comes in.Have you ever considered how much time, money andrisk manual faxing with standalone fax machines costsyour organization?Running a business of any size is never easy. You areconstantly problem-solving and putting out fires. Do you findthat one of your problems is the time spent faxing documentsand managing paper faxes?2INFORMATION EXCHANGEIf you are still using standalone fax machines, you can increasethe efficiency of all employees who fax and provide a higherlevel of productivity. Paper-based faxing with standalone faxmachines also poses a risk to companies bound by law tokeep confidential information secure and safe.Many companies experience the following issues when usingstandalone fax machines:nnLost Business and Poor Customer Satisfaction:nLost faxes lead to lost businessnErrors in manual fax deliverynSlower response time in processing paper faxesLoss of Precious Time and Resources:nnnPrinting paper documents and waiting at the fax machinefor sending (and resending)nFrequent busy signals and waiting for failed transmissionsnWaiting to receive critical documents on a fax machinenShuffling paper documents instead of electronic documentsHigh Cost of Fax Machine Operation and Maintenance:nCost of paper, toner, machine maintenance and repairnIrritating paper jamsnPer-line telephone charges for each fax machineLack of Security, Compliance and Tracking:nConfidential documents sitting in plain sightnGreater risk of regulatory and compliance breachesnnLack of any tracking method to ascertain exactly whosent or received a faxNo electronic audit reportingOpenText RightFax Express is the fax solution designedfor SMBs to get rid of their fax machines.

One solution. Multiple appliance choices.RightFax Express was designed to offer SMBs a best-in-class fax solution with a number of appliance choices. These optionswere designed to offer a choices based on the type of telephone network within your organization. Every option keeps your faxserver safely on-premises, within your control.4 Appliance Models to Choose FromCHANNELS:CHANNELS:2, 4 OR IANCECHANNELS:4 OR 1/J1CHANNELS:BRIAPPLIANCEISDN BRIOpenText RightFax Express is available as an all-in-oneappliance that includes all of the software and hardwareneeded to connect RightFax Express to your business. This“plug-and-play” appliance offers a simple deployment optionfor those SMBs which prefer a simple solution. You’ll findeverything you need all to get up and running within minutes.Connect your appliance using analog phone lines, digitallywith a T1/E1/J1, BRI, or via Fax over IP (FoIP) with SIP Trunk.FOIPAPPLIANCE8TELEPHONENETWORK:SIP TRUNKThis is perfect for those SMBs with limited or no IT staff tomanage a new application on their server. This preconfigured,high performance appliance option will bring desktop faxingthe fingertips of all employees quickly and easily.Each appliance model has the same great features.Get rid of standalone fax machines and startfaxing electronically.3INFORMATION EXCHANGE

Benefits of OpenText RightFax ExpressIncreased Productivity and EfficiencySMBs approach IT investments differently than large enterpriseorganizations. While SMBs face many of the same challengesas enterprise organizations, they have tighter budgets andfewer resources to handle large fax server implementations.RightFax Express makes it easy for SMBs to save time andmoney, and to free-up other valuable resources.nnnEasy and Hassle-FreennRequires limited or no IT staff for installation, deployment,management and maintenancenMinimizes the learning curve with an intuitive, easy-to-useweb interfacenEliminates Cost and Quick ROInnnnNo per-user fees or user limitsEliminates costs associated with fax machines includingsupplies, repairs, and separate phone linesFax enable your MFP fleet at no additional costnIncreases productivity and empowers employees to faxfrom their desktop by eliminating time spent manuallyfaxing and delivering paper documentsProvides technical agility by turning paper faxes intoelectronic documentsEnables enterprise-class productivity and efficiency acrossyour entire organization by integrating fax with email, MFPsand existing business applicationsSolves document distribution problems wherever you dobusiness with worldwide availability in 16 languagesManage your faxes from anywhere in the world viaweb-based accessibility using Internet Explorer, Firefox,Safari and ChromeHybrid option with RightFax Connect can scale instantlywith your faxing needs to handle bursts and peaks offax trafficAccelerates ROI through a low total cost of ownershipand freedom from other, more expensive documentdistribution methodsCreate faster routes to revenueby increasing the speed ofexchanging documents.4INFORMATION EXCHANGE

Features of OpenText RightFax ExpressRightFax Express provides all the key features and functionalityyou need to empower your entire organization to fax electronically, right from the desktop.Sending and Receiving DocumentsnnnQuickly send faxes without ever leaving your desk usingyour email application, a web client or print-to-fax driverFax different documents formats such as PDF, MicrosoftWord, Excel, and PowerPoint as well as text and graphicfiles as easily as sending an emailAutomatically notify users of transmission status on sentor received faxes via email or a printernInbound faxes delivered directly into user’s mailboxnEasily send faxes from SMTP email systemsnCloud-based email support (Google , Yahoo ,Office 365 and others)Tracking and ReportingnSimplified AdministrationnEasily manage all users, devices, printers, cover sheets,reports and system configuration with an easy-to-useadministrative toolnEasily add users using Active DirectorynEasily add contacts to an address booknQuickly run reports by date or other fax information andeasily export to CSV or XML formatsnnnAdd optional billing codes to track faxes basedon account numbers or client numbersReceive printed or emailed notifications oftransmission statusTrack failed faxes with a failed fax report tomanage failuresProvide an electronic, full audit trail of all faxtransmissions for compliance andaudit readinessRightFax Express provides all the key features and functionalityyou need to empower your entire organization to fax electronically,right from the desktop.5INFORMATION EXCHANGE

OPENTEXT RIGHTFAX EXPRESS FEATURES AND FUNCTIONALITYNUMBER OF USERSnUnlimitedNUMBER OF CHANNELSnAnalog Appliance: 2, 4 or 8nDigital Appliance: 8nBRI Appliance: 4 or 8nFoIP Appliance: 8nSimplified account creation and integration using Active DirectorynSimplified configuration of user preferencesnAutomated daily backupsnMultiple AdministratorsnEasy migration of users and fax history of Fax Press to new RightFax Express accountsnVia a web client using Internet Explorer, Firefox, Safari and ChromenVia email applications by integrating with emailnVia connections with MFPsnVia Print-to-Fax drivernPersonal phonebooks can be imported and exported via a CSV filenCreate a shared, global address book which is accessible to all fax usersMFP CONNECTORSnUnlimited MFP and network scanners equipped with scan-to-email feature, both via SMTPBILLING CODESnUse up to 2 optional billing codes to track faxesEMAIL INTEGRATIONnSMTP integration with any email application, including cloud-based email support such asMicrosoft Office 365 and Google AppsATTACHMENT TYPESnMicrosoft Office documents (Word, PowerPoint and Excel ), PDF, JPEG, GIF, TIFF, XPS, Text, HTMLNOTIFICATIONSnEmail and Print notificationsARCHIVINGnAutomatically send fax images and metadata to a network folder for archivingREPORTINGnDevelop reports of fax traffic for internal reporting and audit preparednessnReports may be filtered by sender, date, billing code, recipients, etcnExport report data to CSV or XMLLANGUAGE SUPPORTnEnglish (US), English (UK), French, French Canadian, Italian, German, Spanish,Portuguese, Brazilian Portuguese, Dutch, Simplified Chinese, Japanese, Arabic, Thai and HebrewVIRTUALIZATIONnMicrosoft Hyper-VnVMware ESX 3.01. or laternVMware vSphere 4.0 and later with VMotion nWeb services APIsnDrop Directoryn.NET APInSimple Fax UtilitiesnSMTPnCustomizable a voice prompt file and upload it to replace the default prompt for fax extension digits.ADMINISTRATIONSEND, RECEIVE AND MANAGE FAXESPHONEBOOKSINTEGRATION METHODSCUSTOMIZABLE VOICE PROMPT6INFORMATION EXCHANGE