Transcription
Microsoft Exchange MailboxEmail Software Setup Guide
Exchange Mailbox set up guideMicrosoft Exchange Mailbox Setup GuideSetting up a Microsoft Exchange mailbox only takes a few minutes. You can set up anyemail software to send and receive email from your mailbox. This guide will show you stepby step how to set up the most common mail clients to work with your new mailbox.Software Covered in this GuideOutlook 2010Outlook 2007Outlook 2003Mac Mail (see note below)Thunderbird (see note below)Note: To get the full benefit of your Microsoft Exchange mailbox you shoulduse Microsoft Outlook 2010, 2007, or 2003. However, it is possible toconnect to a Microsoft Exchange mailbox in other software, such asThunderbird or Mac Mail, using the IMAP protocol.Add your new mailboxBefore you can set up your email software, you need to create your mailbox through yourFasthosts control panel.Step 1Log in to your Fasthosts control panel and click on Email & Web Hosting.Page 2 of 27
Exchange Mailbox set up guideStep 2Click on the domain name you would like to add the new email address to.Step 3Click on the Email tab.Step 4A list of any mailboxes created on your domain will be displayed. Click the Add Mailboxbutton.Step 5Select the Microsoft Exchange Mailbox option.Step 6Enter the email address you wish to create, and choose a display name for the mailbox.This can be your name or your company name.Page 3 of 27
Exchange Mailbox set up guideStep 7Choose a password for your mailbox, and retype it to confirm there are no mistakes. Makea note of this password; you’ll need it when setting up your email software. When you aredone, click Create Mailbox.Your new mailbox will be created and you will receive an on-screen confirmation message.You are now ready to set up your email software to connect to this new mailbox to sendand receive your email.Download and install Outlook 2007Each Microsoft Exchange mailbox purchased through your Fasthosts control panel comeswith a single user licence for Outlook 2007. You can download and install this software fromyour Fasthosts control panel.Once the mailbox has been created you will be taken to the Email Settings page, which willdisplay all options for the mailbox. If you are not currently on this page, follow steps 1 – 3above and then click on the mailbox in the mailboxes list.Step 1Click on the button marked Download Now.Step 2On the next screen there is another Download Now button. Click this button to downloadthe Outlook installation Zip file to a folder on your computer. Once it is downloaded, locatethe file and open it. Run the Setup.exe file to start the installation process.Page 4 of 27
Exchange Mailbox set up guideStep 3Follow the onscreen instructions. When prompted, your Installation key can be found withinthe Fasthosts control panel, just below the Download Now button.Outlook 2007 is now installed on your computer.Page 5 of 27
Exchange Mailbox set up guideSetting up Outlook 2007Step 1Click the Windows Start button and open the Windows Control Panel.Step 2The next step will depend upon the display mode on your computer.Category view: If your Windows Control Panel is in Category view, click User accounts,then click the Mail icon located at the foot of the screen.Classic view: If your Windows Control Panel is in Classic view, click the Mail icon.Step 3Click the Show Profiles button.Page 6 of 27
Exchange Mailbox set up guideStep 4Check the box marked Prompt for a profile to beused.Step 5Click the Add button.Step 6A window will open, asking you to name thenew profile. When you’ve entered a name, clickOk.Page 7 of 27
Exchange Mailbox set up guideStep 7The Email accountswizard will open. Ensurethe Add a new emailaccount radio button isselected, then click theNext button.Step 8Select the MicrosoftExchange radio button,then click the Nextbutton.Step 9Enter the MicrosoftExchange server namefor your mailbox,ensuring Use cachedExchange mode isselected. Example: EXCH-BE04Page 8 of 27
Exchange Mailbox set up guideStep 10Enter your full emailaddress in the Username text box, then clickthe More Settingsbutton.Step 11An error message will appear. Don't worry, click the OK button, then click Cancel on thenext window.Step 12A window headed Microsoft Exchange Server will open. Click the Connection tab.Step 13Ensure the Connect using my Local AreaNetwork (LAN) radio button is selected.Step 14Towards the bottom of the window, there shouldbe a section headed Outlook Anywhere Checkthe box marked Connect to my Exchangemailbox using HTTP, then click the ExchangeProxy Settings button.Page 9 of 27
Exchange Mailbox set up guideNote: If the Exchange Anywhere section is not shown, you need to upgradeto the latest version of Windows XP or Windows 2003.Step 15A new window will open. UnderConnection settings, enterexchange.livemail.co.uk orexchange.yourdomainname.com (replacingyourdomainname.com withyour domain name).Step 16Ensure all the check-boxes areunselected and that the dropdown list under Proxyauthentication settings is set toBasic Authentication.Step 17Click OK, then click OK in the Microsoft Exchange Server window.Step 18Click Next in the Add new E-mail Account window. Then click Finish to close the wizardStep 19Open Outlook 2007 and select yournew profile, when prompted.Step 21Enter your full email address in the username text box, then your password, whenPage 10 of 27
Exchange Mailbox set up guideprompted.Step 22Outlook will now load and synchronise with your Microsoft Exchange mailbox. For a newmailbox this will take no more than a few seconds.You have now configured Outlook 2007 for use with your Microsoft Exchange mailbox.Setting up Outlook 2010Step 1Click the Windows Start button and open the Windows Control Panel.Step 2The next step will depend upon the display mode on your computer.Category view: If your Windows Control Panel is in Category view, click User accounts,then click the Mail icon located at the foot of the screen.Classic view: If your Windows Control Panel is in Classic view, click the Mail icon.Step 3Click the Show Profiles button.Page 11 of 27
Exchange Mailbox set up guideStep 4Check the box marked Prompt for a profileto be used.Step 5Click the Add button above When startingMicrosoft Outlook, use this profile.Step 6A window will open, asking you to name the newprofile. When you’ve entered a name, click Ok.Page 12 of 27
Exchange Mailbox set up guideStep 7The Add New EmailAccount wizard willopen. Select Manuallyconfigure server settingsor additional servertypes and click Next.Step 8Select MicrosoftExchange or compatibleservice and click theNext button.Step 9Enter the MicrosoftExchange server namefor your mailbox,ensuring Use cachedExchange mode isselected. Example: EXCH-BE04Page 13 of 27
Exchange Mailbox set up guideStep 10Enter your full emailaddress in the Username text box, then clickthe More Settingsbutton.Step 11A window headed Microsoft Exchange Server will open. Click the Connection tab.Step 12Ensure the Connect using my Local AreaNetwork (LAN) radio button is selected.Step 13Towards the bottom of the window, thereshould be a section headed OutlookAnywhere Check the box marked Connectto my Exchange mailbox using HTTP, thenclick the Exchange Proxy Settings button.Note: If the Outlook Anywhere section is not shown, you need to upgrade tothe latest version of Windows XP or Windows 2003.Step 14A new window will open. UnderConnection settings, enterexchange.livemail.co.uk orexchange.yourdomainname.com(replacing yourdomainname.comwith your domain name).Page 14 of 27
Exchange Mailbox set up guideStep 15Ensure all the check-boxes areunselected and that the dropdown list under Proxyauthentication settings is set toBasic Authentication.Step 16Click OK, then click OK in the Microsoft Exchange Server window.Step 17Click Next in the Add new E-mail Account window. Then click Finish to close the wizardStep 18Open Outlook 2010 andselect your new profile,when prompted.Step 19Enter your full email address in the username text box, then your password, whenprompted.Step 20Outlook will now load and synchronise with your Microsoft Exchange mailbox. For a newmailbox this will take no more than a few seconds.You have now configured Outlook 2010 for use with your Microsoft Exchange mailbox.Page 15 of 27
Exchange Mailbox set up guideSetting up Outlook 2003Step 1Click the Windows Start button and open the Windows Control Panel.Step 2The next step will depend upon the display mode on your computer.Category view: If your Windows Control Panel is in Category view, click User accounts,then click the Mail icon located at the foot of the screen.Classic view: If your Windows Control Panel is in Classic view, click the Mail icon.Step 3Click the Show Profiles button.Page 16 of 27
Exchange Mailbox set up guideStep 4Check the box marked Prompt for a profile tobe used.Step 5Click the Add button.Step 6A window will open, asking you to name thenew profile. Once you have entered a name,click the Ok button.Page 17 of 27
Exchange Mailbox set up guideStep 7The Email accounts wizardwill open. Ensure the Add anew email account radiobutton is selected, then clickthe Next button.Step 8Select the MicrosoftExchange Server radiobutton, then click the Nextbutton.Step 9Enter the MicrosoftExchange server namefor the mailbox, ensuringUse cached Exchangemode is selected. Example: EXCH-BE04Page 18 of 27
Exchange Mailbox set up guideStep 10Enter your full emailaddress in the Username text box, then clickthe More Settingsbutton.Step 11An error message will appear. Don't worry, click the OK button, then click Cancel on thenext window.Step 12A window headed Microsoft Exchange Server will open. Click the Connection tab.Step 13Ensure the Connect using my Local Area Network (LAN) radio button is selected.Step 14Towards the bottom of the window, there should be a section headed Exchange over theInternet. Select the Connect to my Exchange mailbox using HTTP check box, then clickthe Exchange Proxy Settings button.Page 19 of 27
Exchange Mailbox set up guideNote: If the Exchange over the Internet section is not shown, you need toupgrade to the latest version of Windows XP or Windows 2003.Step 15A new window will open. Under Connection settings, enter exchange.livemail.co.uk orexchange.yourdomainname.com (replacing yourdomainname.com with your domain name).Step 16Ensure all the check-boxes are unselected and that the drop-down list under Proxyauthentication settings is set to Basic Authentication.Step 17Click OK, then click OK in the Microsoft Exchange Server window.Step 18Click Next in the Email Accounts window, then click Finish to close the wizard.Page 20 of 27
Exchange Mailbox set up guideStep 19Open Outlook 2003 and selectyour new profile, when prompted.Step 20Enter your full email address in the username text box, then your mailbox password in thePassword field when prompted.Outlook will now load and synchronise with your Microsoft Exchange mailbox. For a newmailbox this will take no more than a few seconds.Setting up Mac MailStep 1Open Mac Mail.Step 2Click Preferences from the Mail menu.Step 3Click the Create an account button to open the Add Account wizard. This islocated under the Accounts list, on the bottom-left of the window.Step 4Enter your name in the Full Name text-box. This is what most people will see when yousend them an email. Type your email address in the Email Address text-box.Enter the password for the mailbox in the Password text box.Page 21 of 27
Exchange Mailbox set up guideClick the Continue button.Step 5On the Incoming Mail Server page, enter the following information: Account Type: Select Exchange from the drop down menu. Description: Enter a name for this account so you can identify it. This is onlyvisible to you. Incoming Mail Server: Enter exchange.yourdomain.com (replacingyourdomain.com with your own domain name). User Name: Enter your full email address. Password: Enter the password for the mailbox. Outlook Web Access Server: Enter exchange.yourdomain.com (replacingyourdomain.com with your own domain name).Page 22 of 27
Exchange Mailbox set up guideClick Continue when you are done.Step 6Enter the following information on the Outgoing Mail Server screen: Outgoing Mail Server: Enter smtp.yourdomain.com (replacing yourdomain.comwith your own domain name). Use only this server: Check this box. Use Authentication: Check this box. User Name: Enter your full email address. Password: Enter the password for this mailbox (the same password that youentered on the previous screen).Page 23 of 27
Exchange Mailbox set up guideClick Continue when you have filled out this information.Step 8Confirm the details you have filled out, and click the Create button.Mac Mail is now configured to send and receive email from your Microsoft Exchangemailbox.Setting up ThunderbirdStep 1Open Thunderbird.Quick tip: When you open Thunderbird for the first time, and you alreadyhave mailboxes set up using other email software, Thunderbird's ImportWizard may offer to import your email account settings. If you choose not toimport settings from another email program, the Account Wizard will open.This guide takes you through setting up your Microsoft Exchange mailboxusing the Thunderbird Account Wizard.Page 24 of 27
Exchange Mailbox set up guideStep 2The Account Wizard will open, if you don't have anyother mailboxes set up in Thunderbird. If the wizarddoes not open automatically, click Account Settingsin the Tools menu.Step 3Click the Add Accountbutton.Step 4Select the Email accountradio button, then clickNext.Page 25 of 27
Exchange Mailbox set up guideStep 5Enter your name in the Your Nametext-box. This is what most people willsee when you send them an email.Then enter your email address in theEmail Address text-box, then click theNext button.Step 6Click the IMAP radio button, enterexchange.yourdomain.com(replacing yourdomain.com with yourdomain) in the Incoming Server textbox and smtp.yourdomain.com(again replacing yourdomain.com withyour domain) in the Outgoing Servertext-box, then click Next.Enter your email address in theIncoming User Name andOutgoing User Name text fields,then click Next.Click the Finish button and your Microsoft Exchange email will be set up in Thunderbird.Note: The first time you access your mailbox, Thunderbird will ask for thepassword you chose when you created the mailbox in your Fasthostscontrol panel.Page 26 of 27
Exchange Mailbox set up guidePage 27 of 27
Exchange Mailbox set up guide Page 6 of 27 Setting up Outlook 2007 Step 1 Click the Windows Start button and open the Windows Control Panel. Step 2 The next step will depend upon the display mode on your computer. Category view: If your Windows Control Panel is in Category view, click User accounts, then click the Mail icon located at the foot of the screen.
