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Cisco Hosted Collaboration Solutionfrom AT&TFeature Matrix and SupportedEndpoints & InfrastructureFebruary, 2019DisclaimerThe contents of the document may be revised by AT&T at any time without notice. Pleaseconsult the Service Guide for details of the service and features available with the product.This document is provided as a reference document only and is not intended to modify theagreement between the parties. In the event of a conflict between this document and theCustomer agreement, the Customer agreement takes priority. 2016-2018 AT&T Intellectual Property.All rights reserved. AT&T, Globe logo, and all other marks contained herein are trademarksor service marks of AT&T Intellectual Property and/or AT&T affiliated companies.

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported EndpointsTable of ContentsUnified Communications (UC) and Telephony Together in the Cloud .1Section 1. Services.4Service Components . 4Auto Attendant: Optional add-on . 4Call Features: . 4Call Recording: Optional add-on . 6Conferencing: . 7Directories: . 7Extension Mobility:. 7Incoming Call Routing:. 8Outgoing Call Routing:. 8Group Announcements (Paging) Services: . 9Phone Features: . 9Presence and Instant Messaging (IM) Service: . 10Security Features: . 10Service Component: . 11Single Number Reach (SNR): . 11Unified Messaging: . 11Usability Enhancement: . 11Voicemail: . 11Web Attendant Console: . 13Jabber, Skype for Business, CUCILync Applications Support . 14Auto Attendant Support . 15Other Supported Applications and Services . 15Section 2. CHCS Services Subscriptions. 18Supported Features by Subscription . 18Analog Endpoint Support: . 18February 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page ii

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported EndpointsAttendant Console (7915, 7916 side car): . 18IP Phone and Endpoint Options: . 18Section 3. Supported Gateways, Switches, and Firewall Endpoints . 21Gateway, Switches, and Firewall Endpoints . 21Endpoint Group 1 . 21Endpoint Group 2 . 21Endpoint Group 3 . 22Section 4. Supported Voice and Video Endpoints . 23Voice Endpoints . 23Expansion Modules . 23Analog Gateways . 23IP Telephones . 23Softphones and Clients. 25Smartphone Clients . 25Video Endpoints . 25Video Endpoint Group 1 . 25Video Endpoint Group 2 . 25Video Endpoint Group 3 . 26Video Endpoint Group 4 . 27February 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page iii

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported EndpointsUnified Communications (UC) andTelephony Together in the CloudCisco Hosted Collaboration Solution from AT&T (or “CHCS Services") is a suite of unifiedcommunications services that are supported and managed in the AT&T cloud. The CHCSServices portfolio is comprised of the following foundational services: AT&T CHCS Voice ("CHCS Voice") AT&T CHCS Video Collaboration (“CHCS Video Collaboration”)Cisco Hosted Collaboration Solution from AT&T is a feature-rich, cloud-based InternetProtocol (IP) telephony solution that provides easy-to-use, high-quality voice and UCfeatures as a service. It employs the Cisco Hosted Collaboration Solution (HCS) platform asthe core of this service. For example, it can offer the following: Support for Cisco Jabber , which is a UC client application for a selection of mobiledevices, smart devices, and PCs. Jabber offers an easy-to-use dashboard for aconsolidated view into multiple UC and IP telephony tools. Video Endpoint support, which allows a customer’s video-enabled Endpoints to makepoint-to-point video and audio calls between two Endpoints as well as facilitate theEndpoint’s participation in multipoint video conferences with a separate videoconference service (e.g., Cisco Meeting Room [CMR]).To help you find the right service at the right price, a range of subscriptions are offered.Select those that best meet your needs. Every voice and video Endpoint connected to theservice must be assigned to an end user and will consume one of the followingsubscriptions. The current subscriptions are:EssentialIncludes voice and basic call processing as well as support fortraditional analog phones. Generally used for common areas suchas conference rooms and lobby areas. Voicemail is not availablewith this package. Supported Endpoints include analog devices/fax,ATA 190, and Cisco IP phone models 3905 and 6901.Essential PlusIncludes voice and basic call processing and Single Number Reach(SNR). Voicemail is not available with this package. SupportedEndpoints include Cisco IP phone models 6911, 6921, and 7821.FoundationIncludes voice and basic call processing and SNR for: A single supported IP hard phone, or A single supported softphone such as IP Communicator, or A single Cisco Jabber Client (desktop or mobile), orFebruary 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarksPage 1

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported Endpoints A single Cisco UC Integration for Microsoft Skype forBusiness (CUCILync)*Voicemail is not available with this package.Supported Endpoints include:Classic Analog devices/fax, ATA 190 Cisco IP phone models 3905, 69xx, 78xx, 79xx, 88xx, 89xx, and99xx Cisco CTS-3x, CTS-1x, IX5000, IX5200, MX700, MX800, SX10,SX20, SX80, TX9x, T3, TX1310, EX60, EX90, MX200, MX300,DX650, DX70, DX80, Webex Room Kit, Webex Room Kit Plus,Webex Room 50 and Webex Room 70. NOTE: RequiresEndpoint management. Polycom Group Series 300, Group Series 500, Group Series 700Group Series 300 Media Center, HDX 4500, HDX 7000, HDX8000. NOTE: Requires Endpoint management. Supported third-party Session Initiation Protocol (SIP) phones,including: One-x SIP for iPhone, Avaya Communicator foriPhones, 4620SW IP, 4610SW IP, E129, 9601, E179 ConferencePhone, Polycom VVX 500, Polycom SoundStation IP 650, andPolycom SoundStation IP 6000 Cisco Jabber client (desktop or mobile) CUCILync*Includes voice and basic call processing, SNR, voicemail (unifiedmessaging or basic voicemail) for up to ten Endpoints registered toa single user (any combination of hard phones and Jabber clients).Supported Endpoints and clients include:Enhanced Analog phones (fax, modem, ATA 190, etc.) Cisco IP phones models 69xx, 78xx, 79xx, 88xx, 89xx, 99xx, andassociated expansion models Cisco Jabber client (desktop or mobile) CUCILync*Includes voice and basic call processing, SNR, voicemail (unifiedmessaging or basic voicemail) for up to ten Endpoints registered toa single user (any combination of hard phones and Jabber clients).Supported Endpoints include: Analog devices/fax, ATA 190 Cisco IP phone models 3905, 69xx, 78xx, 79xx, 88xx, 89xx, and99xxFebruary 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page 2

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported Endpoints Cisco CTS-3x, CTS-1x, IX5000, IX5200, MX700, MX800, SX10,SX20, SX80, TX9x, T3, TX1310, EX60, EX90, MX200, MX300,DX650, DX70, and DX80 NOTE: Requires Endpointmanagement. Polycom Group Series 300, Group Series 500, Group Series 700Group Series 300 Media Center, HDX 4500,HDX 7000, HDX8000 NOTE: Requires Endpoint management. Supported third-party SIP phones, including: One-x SIP foriPhone, Avaya Communicator for iPhones, 4620SW IP, 4610SWIP, E129, 9601, E179 Conference phone, Polycom VVX 500,Polycom SoundStation IP 650, and Polycom SoundStation IP6000 Cisco Jabber client (desktop or mobile) CUCILync*NOTES:An Endpoint can consist of an IP phone, managed video enabled Endpoint, desktop client,mobile client, or analog device. No Endpoints are included in the subscriptions. Somehigh-end video Endpoints also require a separate managed service contract and on-sitevendor maintenance.* Microsoft Skype for Business client is not included with the subscription. Customers mustseparately obtain Microsoft Skype for Business for each Endpoint that will use CUCILync.February 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page 3

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported EndpointsSection 1. ServicesService ComponentsService ComponentEssentialEssentialFoundation ClassicEnhancedSubscription PlusSubscription Subscription SubscriptionSubscription ***Auto Attendant: Optional add-on Optionaladd-onCall Management:Call handlers, directory handlers,interview handlers, call routing,schedules, and holidays.NOTE: Requires purchase of oneEnhanced Subscription per AutoAttendant Subscription for every callhandler, directory handler, orinterview handler.Each Auto Attendant subscriptionallows for up to four primaryhandlers with each handler having upto four sub-options. Additionaloptions beyond the 4 x 4 options orcustom outbound dialer’srequirements are at an additionalcharge to the customer.Call Features:Barge: single buttonBusy Lamp Field speed dialsCall Detail Recording (CDR) data sentto customer server via Secure FileTransfer Protocol (SFTP) or FileTransfer Protocol (FTP)Call Forward:All, Busy, No Answer, to Voicemail(w/reason codes), and Unregistered.NOTE: Call Forwarding to voicemail isonly available when voicemail ispurchased; otherwise calls can beforwarded to another number butnot to voicemail.Call Hold/Resume:Includes Music on Hold or totalsilence ype) (dependentuponEndpointtype) (dependentuponEndpointtype) inttype)(dependentuponEndpointtype) (dependentupon analoggatewaydeployed) February 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page 4

Cisco Hosted Collaboration Solution from AT&TComponent Feature Matrix & Supported EndpointsService ComponentEssentialEssentialFoundation ClassicEnhancedSubscription PlusSubscription Subscription SubscriptionSubscription *** Call Park (dependentupon analoggatewaydeployed) Call Pickup and Group Call Pickup(dependentupon analoggatewaydeployed) Call Transfer:Direct, Consultative, Blind, andComplete transfer on hang up (dependentupon analoggatewaydeployed) Call Waiting(dependentupon analoggatewaydeployed) Class of Service restrictions:Customers can restrict the type ofcalls (International, National, Local,Toll Free, On Net, etc.) the Endpointline can dial.Client Matter Codes (CMC) andForced Authentication Code (FAC)Do Not Disturb:Do not ring, call reject, redirect tovoicemail (only available whenvoicemail is purchased). Dial-via-Office Reverse (DVO-R):Allows users to make outbound callsfrom their mobile phones using theirvoice plan as if they were dialingfrom their work phone number(available only on mobile Endpointswith Jabber clients).Hierarchical dial plan based on sitecodes and station numbers or acustomer-wide flat dial plan basedon station numbersInternational dialingJoin across lines:Allows user to join callers fromdifferent lines (withJabber)(withJabber)(withJabber) February 6, 2019 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.Page 5