Transcription
The collaboration services(Audio conference and WebEx solution)Clément Guillemain d’EchonIntercallCisco Expo Slovenia, 15-16.03.2012
Content Intercall – company informationIntercall Product portfolioAudio conference RES WebEx centersWebEx ConnectWebEx Free TrialDiscussion
IntercallMarket leaderLarge global presence #1 CSP in the world and #1 in most localmarkets around the globe – WainhouseResearch 2011 Sales and operations facilities in EMEA,Asia Pacific, Canada, Latin America andU.S. Largest reseller of Cisco WebEx solutions and Microsoft Office LiveMeeting More than 400,000 ports and over 200,000IP ports deployed worldwideStrong customer list 86% of Fortune 100, 81% of the Fortune500 and 77% of the Fortune 1000 Support more than 75,000 organizationsand over 2.15M unique conferenceleaders.Hosted 115M conferences in 2010 globallyAwards and accolades TopTen REVIEWS Silver Award forInterCall Unified Meeting 2011 AlwaysOn OnDemand Top 100 Winner forInterCall’s Virtual Business Environment,2011 Asia Pacific Conferencing Provider of theYear- Frost and Sullivan, 2008 -2011 North American Market Leadership Award- Frost and Sullivan 2009Approximately 850 meeting consultantsand account managers North American Growth Excellence Award- Frost and Sullivan 2009Over 1100 operators and customer servicerepresentatives worldwideFinancially healthy Latin America Competitive StrategyLeadership – Frost and Sullivan, 2009Commitment to personal attention Executed over 20B minutes (2010) Generated over 1.2B in revenue (2010)
One Stop ShopAudio ConferencingWeb ConferencingVideo Conferencing Reservationless: globallydeployed VoIP backbone Events: 10,000 largeevents every month 70% of Fortune 1000 trustfor their importantannouncementsProprietary solution: InterCall Unified Meeting Strategic partnerships: Microsoft Lync Online Cisco WebEx solutions:Full and reservationless video ISDN, IP and satellitebridging Reservationless connectionplatform Managed services Room rental Equipment sales- Cisco WebEx Meeting Center- Cisco WebEx Event Center - Cisco WebEx Training Center- Cisco WebEx Support Center IBM LotusLive: Meetingsand Events Adobe Connect Event ServicesUnified Communications Proprietary streaming and virtualenvironment platforms Best-of-breed service Support for variety of eventsIndustry leading UC solutions: Consulting and integration Enablement and deployment Flexible service models Professional services, hosted solutionsand managed solutions
A Valued Partnership Since 2001 Resell WebEx Connect Audio integrationSupport Roster Reconciliation with TSP Audio Enable Conference Keep AliveRelease Event Center Audio Broadcast integration Offer Network Based Recording(NBR) in APACOffer Video Active Presence with high-quality video Upgrade to new locked down versions of the serviceSell WebEx off of the Cisco Global Price List Launch co-development project for a hybrid audio solution
Reservationless Plus (RES )1) RES is hosted audio global conference service2) No HW, no SW!3) Participants use Fixed phone line or mobile phone.4) You can have up to 125 participants on aReservationless-Plus call5) Integration with WebEx6) Local/ITFS numbers in Slovenia
The Moderator (The Leader)1) Host of the conference call2) Confirmation email (Conference code, Leader PIN,Phone numbers)
Confirmation email
How do I start my Audio conference?To start a call:1. At the specified time, dial your Reservationless Plusdial-in number.2. Enter your conference code followed by #.3. Press * to identify yourself as the leader.4. Enter your leader PIN followed by #.5. Press 1 to begin your conference call.
How participants join audio call?For participants to join your call:1. Dial the Reservationless Plus dial-in number at thespecified time.2. Enter the conference code followed by #.
Phone numbersIntercall provides two types of phone numbers:1. ITFS numbers (Toll Free)(example for Slovenia: 386 80080470)2. Local numbers(example for Slovenia - Ljubljana: 386 16003994)
Price model1) No monthly fee2) No set up fee3) No commitment4) Model: Pay Per Minute (born by the Moderator)
WebEx Centers
Named Host Price Model is tied with individual personprovides capacity for up to 25/30/50/100/200/500/1000 participantsmonthly or annual paymentthe Host can plan and conduct an unlimited number of meetingsinvited Participants dont pay any feeagreement: min. 12 monthsMarket prices:Meting Center (cap. 25): 38 EUR/month or 360 EUR/annualTraining Center (cap. 30): 237 EUR/monthEvent Center (cap. 500): 400 EUR/monthSupport Center (cap. 5): 120 EUR/month
Frequent customers questions regarding WebEx1. Shall I buy or install any HW or SW?2. Can I plan webex meetings directly from outlook or LotusNotes?3. What the participants need in order to connect to thewebex session?4. Do participants have the webex session for free?5. Can I use VoIP or PSTN conference with webex session?6. Can I share all my PC content to all participants?7. Can I give the control to other participants?8. Can I give Presenter right to another participant?9. Can I record the meeting?10.Can I share my video?Any other questions?
Cisco WebEx Connect
WebEx Free Trial for YOU! Welcome Email within 5 days after Cisco Expo Slovenia Duration: 60 days Includes All WebEx Center: Meeting, Training, Support, Event Free Unlimited VoIP PSTN part: please contact us on mmucska@intercalleurope.com Free training (contact Michal Mucska)
Questions, Comments, Thoughts
Thank you for your attentionClément Guillemain d’EchonHead of Sales – France and CEE RegionEmail: clement.guillemain@intercall.comPhone: 33 1 45 15 45 86Michal MucskaNational Account Manager – CEE RegionEmail: michal.mucska@intercall.comPhone: 49 (0) 69 427 237 721Mobile: 49 (0) 162 215 3700
Reservationless Plus (RES ) 1) RES is hosted audio global conference service 2) No HW, no SW! 3) Participants use Fixed phone line or mobile phone. 4) You can have up to 125 participants on a Reservationless-Plus call 5)
