Transcription
EPOS Enterprise SolutionsIMPACTHeadset Solutions
IMPACT headset solutions 3When talkmattersWhatever your line of business, clearand seamless communication is essential for your success. We created thisline of premium audio tools specificallyfor dynamic offices where professionalsspend long durations on the phone,or for busy work environments wherebackground noise can often be anissue.Based on decades of EPOS’ industryleadership, the IMPACT product lineis designed and crafted with superiormaterials that are ergonomically comfortable to wear, ensure perfect twoway speech intelligibility, and are fullycompatible with all your devices andsystems.Every model delivers rich and naturalaudio during calls, with EPOS innovations that filter out unwanted noise,clarify speech, and deliver an enhancedaudio experience for both speakerand listener. As a result, the IMPACTproduct line improves productivity andefficiency, and enables you to deliveran excellent customer experience.
IMPACT headset solutions 5IMPACTHeadset SolutionsIMPACT 5000 SeriesDECT headsetsIMPACT DW SeriesDECT headsetsIMPACT D 10 SeriesDECT headsetsThe difference is crystal clear.When it comes to customer experience,great sound goes both ways. The IMPACTLine is designed to provide a level of audioquality that's unmatched in the industry,both for your team and your customers.With exceptional microphone clarity, speechenhancing and noise-filtering technology,your communication will always be crystalclear, even in busy offices.Find your inner workspace with ergonomicdesigns that can be worn comfortably, everyday – built with lightweight and robustmaterials to withstand daily use, for years tocome. For both wired and long-range wirelesssystems, EPOS can provide seamlessconnectivity across all your devices – withfully compatible solutions that deliverhassle-free UC deployment and management.IMPACT MB Pro SeriesBluetooth headsetsIMPACT 600 SeriesWired headsetsIMPACT 200 SeriesWired headsetsIMPACT 100 SeriesWired headsets
IMPACT headset solutions 7IMPACTfacts72%Use a headsetMost professionals working in a businessthat makes or takes a lot of calls – likecall centres or sales departments – usea headset to do so; 72%* of them to beexact. That’s why a flawless communi cation experience is absolutely essential.Considering that 40%* of modernprofessionals are using their headsetfor more than four hours a day, and65%* will be spending more than halfof their day at their desks, we builtthese premium headsets to feel greatall day long.The IMPACT Line was crafted to enableusers to walk and talk, which 30%* ofcall centre or sales professionals needto do daily.40%4 Hours/day65%Spend more thanhalf their day at desk30%Need to walk & talk* I nsights report: “The way we work 2019”
IMPACT headset solutions 9IMPACT5000 SeriesDesigned for modern office professionals, IMPACT5000 Series is a professional communication andcollaboration hub offering users total flexibility inthe office. All your devices connect seamlesslythrough one single headset system.Super wideband sound gives you a voice experiencebeyond conventional business standards, whileadvanced security features keep your conversationsconfidential. Enjoy a flexible choice of wearing stylesand experience an array of smart features to enableseamless collaboration and communication. Smartheadset motion sensor and base station controlsdeliver easy call management, while a headset busylight helps you to remain undisturbed during callsand conferences.See more at eposaudio.com/impact-5000Additional benefits & featuresKey benefits & featuresExperience superior EPOS soundWith super wideband audio and exceptionalstereo performance, combined with sound clarityin high density environmentsEnsure enhanced security for all your callsWith Protected Pairing, 128-bit authentication,DECT Security certification to keep allconversations confidentialEmpower your people with total flexibilityOne flexible headset that pairs easily to all deviceswith extensive wireless range up to 180 m / 590 ftand smartphone charging via USB port on basestationEnjoy all-day wearing comfortWith soft leatherette ear pads for consistentcomfort and well-being, so you can be as effectiveas possibleExceptional speech intelligibility – with two microphonenoise-cancelling system and own-voice detectiontechnologyEasy configuration and management – for IT managersusing EPOS Manager with disabling options to boostsecurityEnjoy high-quality music and multimedia – with EPOSstereo that takes DECT headsets to the next levelClear and certified business calls – optimized for UCand Skype for Business certificationTriple-connectivity – manage all calls from one headsetvia softphone/PC, desk and mobile phone*Talk for longer – extended talk time of up to 14 hoursStay flexible via single base station – for all IMPACT5000, EPOS Bluetooth & wired headsets* or speakerphone Phone conferences – easy setup of up to 4IMPACT 5000 headsets with the same base stationHot desking – with fast, secure headset pairingIncrease productivity and create focusWith clear busy lights, noise dampening ear pads,plus smart headsets and base station for easy callmanagement* USB dongle for mobile phone or EPOS Bluetooth headsetManage calls seamlessly – with smart headset and basestation controlsFast charging – 50% battery in just 30 minutesWide choice of wearing styles – single or double-sidedheadband or 3-in-1 wearing style with single-sidedheadband, ear hook and neckband
Comparison overviewIMPACT 5000 SeriesIMPACT headset solutions 11IMPACTSDW 5066IMPACTSDW 5065IMPACTSDW 5064IMPACTSDW 5063IMPACTSDW 5061IMPACTSDW 5036IMPACTSDW 5035IMPACTSDW 5034IMPACTSDW 5033IMPACTSDW 5031IMPACTSDW 5016IMPACTSDW 5015IMPACTSDW 5014IMPACTSDW 5013IMPACTSDW 5011IMPACTSDW D1 AN/A Art. no.JPWearing styleSingle-sided headsetDouble-sided heaset Headband Neckband Leatherette ear hook Desk phone Softphone/PC Mobile phone [ ] [ ] Tablet [ ] [ ]- Multi device connectivity* [ ] USB or Bluetooth headset/speakerphone Leatherrette ear pad/s Connectivity [ ] [ ] [ ] [ ] [ ] [ ][ ] [ ] [ ] [ ] USB-A Microphone Super wideband sound High density wideband mode Headset busy light [[ ]][[ ]][[ ]][[ ]]EPOS ActiveGard technology Noise at Work, (EU directive)** DECT security Protected pairing Two microphone noise-cancelling system [[ ]][[ ]][[ ]][[ ]][[ ]][[ ]][[ ]][[ ]] Features & technologiesBusy light for the desk Unified communicationsOptimized for UC[ ][[ ]]***Mobile connectivity available via optional BTD 800 dongle accessoryOption available with additional accessoryConnects up to two mobile devices at the same timeIn compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
IMPACT headset solutions 13IMPACTDW SeriesPremium wireless DECT solution for all-day clearcommunication and wireless freedom with thechoice of different wearing styles.The IMPACT DW Series of DECT wireless headsets hasbeen designed to provide premium audio quality, iconicdesign and wearing comfort to demanding businessand UC professionals. With a wide choice of lightweightcomfortable wearing styles, professional users canchoose their headset according to their personalneeds. Keep your hands free and make calls in comfortwherever in the office your busy life takes you.See more at eposaudio.com/impact-dwAdditional benefits & featuresPremium looks and performance – iconic designcombined with functionalityKey benefits & featuresPremium audio quality for better sounding callsWith EPOS VoiceTM technology and Noisecancelling microphone on IMPACT DW Officeheadsets and ultra noise-cancelling microphoneon IMPACT DW Pro headsetsIntelligent fast charging – charge 5 min for 1-hourbattery and 20 minutes to have 50% batteryWide choice of wearing stylesChoose between headband, ear hook or neckband*Easy headset docking in between callsMagnetic ease of use charge interfaceIntuitive user interface – answer/end*, microphone muteand volume /No WiFi interference – DECT protected frequency bandenabling a greater number of headset usersSecure conversation – with efficient encryptionPhone conferences – intuitive and easy setup of up to4 headsets with the same base stationHot desking – fast, secure pairing – simply dock in thebase stationProtects your hearing – from acoustic shock with EPOSActiveGard technologyAll-day talk time and wearing comfortWith up to 12 hours of talk time with energy savingDECT technology and a lightweight headsetdesign and extra soft leatherette ear padsWireless freedom and dual-connectivityWireless reach – up to 180 m / 590 ft with line ofsight and 55 m/180 ft in typical office environment.Connects to both desk phone and softphone/PC* Answer/end call requires EHS cable for desk phone and EPOS software for certain softphones.
Comparison overviewIMPACT DW SeriesIMPACT headset solutions 15IMPACTDW OfficeMLIMPACTDW OfficeUSB MLIMPACTDW OfficePHONEIMPACTDW Pro 2MLIMPACTDW Pro 2USB MLIMPACTDW Pro 2PHONEIMPACTDW Pro 1MLIMPACTDW Pro 1USB MLIMPACTDW Pro 2100054010005491000528100053610005461000525 Art. no.Wearing styleSingle-sided headsetDouble-sided headsetLeatherette ear hook Leatherette ear pad Extra soft leatherette ear pad/sHeadband Neckband[ ][ ][ ] ConnectivityDesk phone Softphone/PC Dual device connectivity Single device connectivity MicrophoneNoise-cancelling Ultra noise-cancelling Bendable and long boom arm Features & technologiesEPOS ActiveGard technology Noise at Work, EU limiter* Unified communicationsOptimized for UC[ ] Neckband available as accessory (Art. no. 506525)* In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
Comparison overviewIMPACT D 10 SeriesIMPACT headset solutions 17IMPACTD 10 SeriesThe streamlined design of the IMPACT D 10 wirelessDECT headsets makes no compromises when itcomes to premium sound.IMPACTD 10 USB MLIMPACTD 10 US10005761000573Single-sided headset Headband Ear hook Neckband[ ][ ]Art. no.With single connectivity to either a desk phone orsoftphone/PC, it’s simple to roll out and manage. Theperfect headset solution for all sizes of companies,the IMPACT D 10 Series brings wireless freedomwithin reach of even more everyday users.Wearing styleSee more at eposaudio.com/impact-d10Connectivity Desk phoneSoftphone/PC Single device connectivity Noise at Work, EU limiter* EPOS ActiveGard technology MicrophoneNoise-cancellingKey benefits & featuresUncompromising sound for clear callsWith EPOS VoiceTM technology and noise-cancellingmicrophone for natural and clear conversationsWireless freedom to let you do moreWireless reach up to 180 m/590 ft with line of sightand 55 m/180 ft in typical office environment andup to 12 hours talk timePerfect when you just need to connectto one deviceSingle-connectivity to either desk phoneor softphone/PC3 types of wearing stylesChoose between headband, ear hook or neckbandFeatures & technologiesAdditional benefits & featuresFast charging – recharge 50% of the batteryin 20 minutesOne-touch call management – with answer/end,microphone mute and volume /-Unified communicationsOptimized for UC Convenient phone conferencing – up to4 headsets per call and simple hot deskingProtects your hearing - from acoustic shockwith EPOS ActiveGard technologyTalk time availability – shown via status indicatorsKeeps your desk tidy – built-in cable managementEase of useEasy headset docking in between calls withmagnetic ease of use charge interface.Secure base station – solid metal plate for stabilitycharge interface.[ ] Neckband available as accessory (Art. no. 506525). Click-on adapter from HSA 20 accessory set (Art. no. 506524) needed for mounting* In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
Comparison overviewIMPACT MB Pro SeriesIMPACT headset solutions 19IMPACTMB Pro SeriesPremium wireless Bluetooth headsets for businessprofessionals on the move who demand high qualityaudio for speaker and listener – and exceptionalwearing comfort.Art. no.IMPACTMB Pro 2 UC MLIMPACTMB Pro 1 UC MLIMPACTMB Pro 2IMPACTMB Pro 11000567100056510005661000564Wearing style Single-sided headsetIMPACT MB Pro is designed to provide businessprofessionals the flexibility and mobility to communicatein the office and on the move. Furthermore, the abilityto seamlessly switch calls between two Bluetooth devices from a single headset for maximum callhandling flexibility. The IMPACT MB Pro Series is craftedwith high-end materials to EPOS’ high standards toensure maximum durability and design quality. FeaturingEPOS Room Experience technology*, which reduceslistener fatigue for all day users by giving them theimpression they are having a conversation with aperson in the same room. This realistic sound providesa more natural and comfortable listening experiencewith less stress in noisy environments.Double-sided heaset Headband Softphone/PC Mobile phone TabletMulti device connectivity** ConnectivityMicrophoneUltra noise-cancellingFeatures & technologiesSee more at eposaudio.com/impact-mb-proKey benefits & featuresRoom Experience technology EPOS ActiveGard technology Multimedia and music listening USB dongle and charger stand Clear and natural sounding callsEPOS VoiceTM technology for a natural listeningexperience and ultra noise-cancelling microphonefor clear speech transmissionAdditional benefits & featuresUnified communicationsRealistic sound and increased call comfort – withRoom Experience technology*Optimized for UC Microsoft Teams Certified*** Wireless freedomMulti-point connectivity with two Bluetooth devices connected simultaneously with up to25 m/82 ft wireless rangeOutstanding high definition audio quality – withhigh-quality neodymium speakerAll-day talk timeUp to 15 hours’ talk timeEasy call handlingAnswer/end calls, mute and volume up/downConvenient charging and storageEasy headset docking in between calls withmagnetic ease of use charge interface Multimedia and music listening – automaticsound-enhancement profileExceptional wearing comfort and powerfulsound – large leatherette ear pads for all daycomfortProtects your hearing - from acoustic shock withEPOS ActiveGard technology* Room Experience only included in IMPACT MB Pro 2 variants.** Connects up to two devices at the same time*** The Microsoft Teams Certified products require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect
IMPACT headset solutions 21IMPACT600 SeriesThe IMPACT 600 Series headsets are wiredpremium headsets specifically designed for qualityconscious contact center and office professionalsrequiring outstanding sound performance.The IMPACT 600 Series headsets offer superbsound in a high-quality durable design. All featureEPOS VoiceTM technology and ultra noise-cancellingmicrophones for an incredibly accurate and clearlistening experience. With a comfortable fit thatlasts all day and a robust sense of quality, theIMPACT 600 headsets are built to sound superb,look stunning and outlast the competition – even inthe toughest contact center or office environment.It’s a headset that says you put your people andcustomers first.See more at eposaudio.com/impact-600Additional benefits & featuresMultimedia and music listening - with automatic sound-enhancement profile**Key benefits & featuresOutstanding sound for clear callsUltra-noise cancelling microphone for perfectspeech output in open office environments withActive Noise Cancellation* for improved comfortand productivityMake a personal fit - Extension headband with numberindications for accurate adjustmentEasy to store and bring alongWith fold-flat ear cups and carry pouchExceptional wearing comfortLeatherette ear pads for all day comfort andpowerful soundProtects your hearing from acoustic shock – with EPOSActiveGard technologyPeace of mind - 3 years‘ international warrantyHigh-quality design crafted for perfectionBrushed aluminum and stainless-steelcomponents, Vectran reinforced cables andunibody headband construction for maximumstrength at stress pointsConvenient and seamless call handlingProximity sensor technology* and in-line callcontrol** for easy call management* Available on the IMPACT SC 660 ANC USB variant only** Available on the USB variants
Comparison overviewIMPACT 600 SeriesArt. no.IMPACT headset solutions 23IMPACTSC 660ANC USBIMPACTSC 665USB-CIMPACTSC 635USB-CIMPACTSC 665USBIMPACTSC 635USBIMPACTSC 665IMPACTSC 635IMPACTSC 660USB MLIMPACTSC 630USB MLIMPACTSC 668IMPACTSC 638IMPACTSC 662IMPACTSC 632IMPACTSC 660IMPACTSC 630IMPACTSC 55510005541000641Wearing style Single-sided headsetDouble-sided headset Headband [ ][ ][ ]ConnectivityDesk phone via Easy DisconnectSoftphone/PC via USB Softphone/PC via USB-C Mobile phone via 3.5 mm jack [ ][ ]Tablet via 3.5 mm jack [ ][ ]Special device connectivity Hearing aid devices*Devices with low impedance outputNarrowband desk phones MicrophoneUltra noise-cancelling [ ][ ] [ ][ ][ ]Features & technologiesActive Noise Cancellation Proximity sensor technology In-line call control unit EPOS ActiveGard technology Optimized for communications & multimedia Enhanced music audio performance Noise at Work, EU limiter** Hearing aid-compatible telecoil transmittersUnified communicationsOptimized for UC Skype for Business Certified*** Microsoft Teams Certified**** * Optimized for all standard hearing aids (T-mode or MT-mode)** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)*** Skype for Business Certification applies when USB/USB-C is connected to PC or Mac**** The Microsoft Teams Certified products require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect[ ] Option available with additional accessories
IMPACT headset solutions 25IMPACT200 SeriesThe IMPACT 200 Series, our popular range ofrobust, wired headsets, has proven to be a lastingfavorite with contact centers, offices and UnifiedCommunication professionals around the world– and for good reason.In increasingly stressful workplaces, being able tohear and be heard clearly is critical to performance –and long-term comfort is essential for all day users tomaintain their focus and energy.With EPOS VoiceTM technology, noise-cancellingmicrophone and a lightweight, ergonomic design forall day use, a headset from the IMPACT 200 Seriesis simply the perfect tool when clear communicationand long-term user comfort are crucial to the job inhand.See more at eposaudio.com/impact-200Additional benefits & featuresOptimal speech transmission - bendable boom armensures optimal microphone positionKey benefits & featuresWearing flexibility - with 350 degree rotating pivotableboom armReliable working tool for all day performanceWith EPOS VoiceTM technology and noisecancelling microphone for natural and clearcommunicationProtects your hearingEPOS ActiveGard technology protects usersagainst acoustic injury caused by sudden soundbursts on the lineAll day wearing comfortAcoustic foam ear pads with soft leatherettecovers and CircleFlex dual-hinge ear cup systemadapts seamlessly to your ears for a perfect fitEasy call managementIn-line call control unit* for mute, volume up/down,answer/end callsMake it personal- name tag with user ID and a numberedheadband grooves for adjustments for a personal fitEasy to store and bring along- with protectivecarry pouchBuilt to lastIts durable construction with lightweight, metal reinforced headband is designed for years of daily use* Available on the USB MS II variants only
Comparison overviewIMPACT 200 SeriesArt. no.IMPACT headset solutions 27IMPACTSC 260 USB MS IIIMPACTSC 230 USB MS IIIMPACTSC 260 USBIMPACTSC 230 USBIMPACTSC 268IMPACTSC 238IMPACTSC 262IMPACTSC 232IMPACTSC 260IMPACTSC 19100051810005151000514Wearing style Single-sided headsetDouble-sided heaset Headband [ ][ ]Mobile phone via 3.5 mm jack[ ][ ]Tablet via 3.5 mm jack[ ][ ]ConnectivityDesk phone via Easy DisconnectSoftphone/PC via USB Special device connectivityDevices with low impedance outputDevices with high impedance/narrowband output Microphone In-line call control unit EPOS ActiveGard technology Optimized for communication & multimedia Noise at Work, EU limiter* [ ][ ]Optimized for UC Microsoft Teams Certified** Noise-cancellingFeatures & technologiesUnified communications[ ] Option available with additional accessories* In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)** The Microsoft Teams Certified products require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect
Comparison overviewIMPACT 100 SeriesIMPACT headset solutions 29IMPACT100 SeriesThe IMPACT 100 Series headsets are speciallydesigned as a deployment-friendly solution forenterprises transitioning from traditional telephonysystems to Unified Communications.Both headsets offer EPOS VoiceTM technology andnoise-cancelling microphone for a more naturallistening experience and quality sound. Combinethis with its lightweight design and comfortenhancing details for an experience you’ll appreciateimmediately.Art. no.IMPACTSC 45 USB MSIMPACTSC 75 USB MSIMPACTSC 60 USB MLIMPACTSC 30 USB ML1000634100063510005511000550Wearing styleSingle-sided headset In-line call control unit EPOS ActiveGard technology Optimized for communication & multimedia Noise at Work, (EU directive)* Optimized for UC Microsoft Teams Certified** Double-sided headsetHeadbandConnectivitySoftphone/PC via USBMicrophoneNoise-cancellingSee more at eposaudio.com/impact-100Features & technologiesUnified communicationsKey benefits & featuresNatural listening experience and quality soundWith EPOS VoiceTM technology and noisecancelling microphone for natural and clearcommunicationProtects your hearingEPOS ActiveGard technology protects againstacoustic injury caused by sudden sound bursts onthe lineDeployment friendly headsetCompatible with all major UC platformsEasy call managementIn-line call control unit for mute, volume up/down,answer/end callsGreat comfortUltra-lightweight headset with comfortableaccoustic foam ear pads* In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)** The Microsoft Teams Certified products require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect
IMPACT SC 30 USB ML IMPACT SC 45 USB MS IMPACT SC 60 USB ML IMPACT SC 75 USB MS IMPACT SC 230 IMPACT SC 260 Wired headsetIMPACT SC 232 IMPACT SC 262 IMPACT SC 238IMPACT D 10 PHONE IMPACT SC 268IMPACT D 10 USB ML IMPACT SC 230 USBIMPACT DW Pro 1 PHONE IMPACT SC 260 USBIMPACT DW Pro 1 USB ML IMPACT SC 230 USB MS IIIMPACT DW Pro 1 ML IMPACT SC 260 USB MS IIIMPACT DW Pro 2 PHONE IMPACT SC 660 TCIMPACT DW Pro 2 USB ML IMPACT SC 630IMPACT DW Pro 2 ML IMPACT SC 660IMPACT DW Office PHONE IMPACT SC 632IMPACT DW Office USB ML IMPACT SC 662IMPACT DW Office ML IMPACT SC 638IMPACT SDW 5011 IMPACT SC 668IMPACT SDW 5013 IMPACT SC 630 USB MLIMPACT SDW 5014 IMPACT SC 660 USB MLIMPACT SDW 5015 IMPACT SC 635IMPACT SDW 5016 IMPACT SC 665IMPACT SDW 5031 IMPACT SC 635 USBIMPACT SDW 5033 IMPACT SC 665 USBIMPACT SDW 5034 IMPACT SC 635 USB-CIMPACT SDW 5035 IMPACT SC 665 USB-CIMPACT SDW 5036 IMPACT SC 660 ANC USBIMPACT SDW 5061 IMPACT MB Pro 1IMPACT SDW 5063 IMPACT MB Pro 2IMPACT SDW 5064 Wireless Bluetooth headsetIMPACT MB Pro 1 UC MLIMPACT SDW 5065Wireless DECT headset Yes( ) Option available withadditional accessoryIMPACT MB Pro 2 UC MLHeadset categoryIMPACT SDW 5066Comparison overviewGuide ConnectivityUSB USB-C3,5 mm jack Easy disconnectMulti device connectivity* Dual device connectivity( ) Single device connectivity( ) ( ) ( ) ( ) ( ) ( ) DevicesDesk phoneSoftphone/PCMobile phoneTablet ( )( ) ( )( ) ( )( ) Hearing aid** Device with low impendance outputNarrowband desk phone MicrophonesTwo microphone noise-cancelling system Ultra noise-cancelling Noise-cancelling Features & technologies Active Noise CancellationSuper wideband soundWideband soundHigh density wideband mode Optimized for low impedance desk phoneHeadset busy lightEPOS ActiveGard technologyNoise at Work, (EC directive)***USB dongle Proximity sensor technologyCall control unitDECT security certificationProtected pairingSoftware upgrade support Wearing styleDouble-sided headsetSingle-sided heasetHeadband Ear hookNeckband ( ) ( ) ( ) ( ) ( ) Unified communicationsOptimized for UCSkype for Business Certified Microsoft Teams Certified***** Connects up to four devices at the same time** Optimized for all standard hearing aids (T-mode or mt-MODE) *** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)**** The Microsoft Teams Certified headsets require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect
Our SoundTechnologiesInnovation you can hear
IMPACT headset solutions 35EPOS ActiveGard technologyPlay soundwithoutEPOS ActiveGard Play soundwithEPOS ActiveGard Hearing protectionDuring the course of a day, headset users may beexposed to seldom, but hazardous incoming noisesthat can be dangerous to their hearing. Technicallyreferred to as a sound burst, this can potentiallycause long-lasting damage to the human ear. Tosafeguard users, all EPOS headsets for contact centerand office environments are equipped with innovativeEPOS ActiveGard technology.Please be warned that the sound without EPOS ActiveGard canbe extremely high. We recommend the volume should be set lowwhen playing.Sound burstActiveGard Compressing
IMPACT headset solutions 37Cutting edgemicrophone technologySuper widebandaudio technologyPlay soundwithsuper wideband audioPlay soundwithSDW 5000 Series(Two mic. system)Play soundwithwideband audioPlay soundwithDECT headset(One mic.)Play soundwithnarrowband audioHear between the linesIn our ongoing quest for an even betteruser listening experience, EPOS offers nextgeneration sound quality with super widebandaudio. The human ear has a range of 20 Hzup to 20 kHz and as super wideband audiotechnology operates in the extended frequencyfrom 100 Hz all the way up to 11.5 kHz, it providesoutstanding sound quality.Exceptional speech claritysound, you get a more natural experience,where subtle details in tone encourage afuller understanding. Your voice is crisper andclearer, allowing callers to hear the nuancesof your conversation and improve intelligibility.Basically, you get a better, more naturalsounding conversation where no importantdetails are lost.Frequency ranges in call modeThe way in which you hear the inflection, paceand volume of a caller’s conversation dependsvery much on the quality of the sound yourheadset delivers. With super widebandNarrowbandWideband300– 3.500 Hz150– 6.800 HzSuper Wideband100– 11.500 HzFrequency ranges in call modeEPOS sets a new standard in DECT headsetsand microphone technology with the IMPACT5000 Series. IMPACT 5000 Series’ headsetsinclude two digital microphones that worktogether to reduce background noise andoptimize voice transmission.One microphone focuses on reducing andfiltering background noise in the surroundingenvironment, while the second microphonefocuses on the speaker’s voice to send theclearest signal to the listener. By choosing thebest combination of the two microphones’input and processing the sound, the mostoptimal and clear sound is transmitted to thelistener.Thanks to the improved sound quality, yourvoice gets through to the caller more clearly,which means more efficient conversations,fewer misunderstandings and less fatigue fromtrying to decipher what’s being said.
IMPACT headset solutions 39Noise-cancellationtechnologyEasy DisconnectfeatureOptimum speech clarityFlexi
noise-cancelling system and own-voice detection technology Enjoy high-quality music and multimedia - with EPOS . Wireless freedom and dual-connectivity Wireless reach - up to 180 m / 590 ft with line of sight and 55 m/180 ft in typical offi ce environment.
