Dayforce Attendance: The Hidden Gem Of WFM

Transcription

Dayforce Attendance:The hidden gem of WFMOctober 22, 2019 2019 Ceridian HCM Inc. All rights reserved.

Agenda IntroductionChallengesSolutionResultsKey takeawaysQ&A

Customer bioBethann DuBoisPayroll / Shared Services ManagerBethann is the Payroll and Shared Services Manager for Nipro PharmaPackaging Americas.In this role, Bethann leads a team that provides all aspects of payroll administration andhuman resources compliance, including weekly and biweekly payroll, Onboarding, FMLA andleaves of absence and Unemployment. Her career spans 17 years in Human Resources,Benefits and Payroll Management. Bethann also holds the following professionaldesignations: SPHR (Senior Professional in Human Resources) and CLSM (Certified LeaveManagement Specialist).

Nipro PharmaPackaging Americas Manufacturer of pharmaceutical glass tubing and vialformation U.S. headquarters in Millville, NJ 470 employees in 3 states: IN, NJ and VA 4 plants and 1 machine shop, plus HQ office 4 different bargaining agreements Each has their own distinct attendance policiesOperate on rotating shifts 24/7/365

Challenges Entirely manual process Each piece of information washandled 10 times Employee – One Supervisor – Four HR rep - Six

Challenge – manual processes12345PapercalendarManualcalculation ofpointsTransfer toExcelDistribute tosupervisorsTrack forcompletion

Calendars and points calculation

SolutionDayforce Attendance ManagementIncident esSee the DF Attendance Management Guide for Step-by-Step directions

Incident types

Grades & violations

Attendance policy – incident type

Attendance policy – grade

Attendance policy – violations

Punch policy – tardy rules

Results: attendance managementIncidents

Results: attendance violationsViolationsAction Performed

Results: points summary report

Pilot grouptraining & usertestingPilot grouproll-outPhasedroll-outMaintain Dayforce& paper recordsMain roll-out12 months Build attendance Pilot group Test Maintain Dayforce& paper records Training12 – 24 months Main roll-out No more paper!No more paper!

ResultsDescriptionBeforeAfterStreamlined ProcessEach item touched 11 timesEach item touched 3 timesOwnership/AccountabilityHR RepresentativeSupervisorTransparency50% - HR Representative and Supervisor100% - HR Rep, Supervisor & EmployeeHours/Week6-10 Hours (HR Rep)1-2 Hours (Supervisor)Less than 1 Hour (HR Rep)Less than 1 Hour (Supervisor)

Tips and takeaways Dayforce Attendance isn’t for everyoneDayforce is highly configurable – not customizableUnderstand your current policy(s)Have more than one (1) attendance policy (for regular exceptions)Have a Pilot/Test groupUse Phased Implementation/Roll-outWork out all the kinks before the main roll-outGood communicationTraining

Continue the conversation Feel free to email Bethann at: Bethann.DuBois@us.nipro-pharma.com Leave your business card or email address for a copy of the SQLstatements and report-building steps used for the Dayforce reportdemonstrated in today’s session. To learn more speak to a product expert in the CSE.

Questions? 2019 Ceridian HCM Inc. All rights reserved.

Dayforce Attendance isn't for everyone Dayforce is highly configurable -not customizable Understand your current policy(s) Have more than one (1) attendance policy (for regular exceptions) Have a Pilot/Test group Use Phased Implementation/Roll-out Work out all the kinks before the main roll-out Good communication .