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Epic on NetAppBrian O’MahonyGlobal Healthcare Solution Architect (EHR)June 16th, 2021 2021 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —

Today’s AgendaEpic on NetApp1) NetApp Healthcare2) Why NetApp for Epic?3) The Latest from Epic4) Sizing and Architecture5) Automation6) Next Steps2 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL

LeadershipHealthcare Industry ExpertsHealthcare &Life SciencesDave NesviskyExecutive Director - HealthcareRaleigh, NCDavid.Nesvisky@netapp.com703.624.3041Jessica JorgensenChief GTM Strategist - HealthcareDenver, COJessica.Jorgensen@netapp.com303.324.75904Brian PruittStrategic Partner Mgr – EpicDenver, COBrian.Pruitt@netapp.com720.391.1644Kim GarriottImaging & FED BDMIndianapolis, INkim.garriott@netapp.com317.997.0199Esteban RubensPrincipal, Healthcare AI PracticeStratham, NHesteban.rubens@netapp.com603.208.7501Brian O’MahonySolution Architect (SA)- EpicBoston, MABrian.Omahony@netapp.com617.894.6772Tony Turner, RTAMER SO. BDM & ImagingAtlanta, GATony.Turner@netapp.com404.217.1642Ray DeiotteAMER NO. BDM, Pharma & CDODenver, CORay.deiotte@netapp.com719.237.6878Lisa HinesTeleHealth, Payer Market & SLED BDMGreenville, SClisa.hines@netapp.com864.809.8149John DuignanSA: MEDITECH, ImagingAustin, TXJohn.Duignan@netapp.com512.851.7793Philippe WackersHealthcare Lead, EMEABelgium, Germanyphilippe.wackers@netapp.com 32 475 71 58 09Stephan SchmittSolution Architect EMEAFrankfurt, GermanyStephan.Schmitt@netapp.com 49 151 120 55980Scott RaymondAMER West. BDM & CIODenver, COScott.Raymond@netapp.com562.233.4577

Data Fabric Deployment OptionsCloud ConsiderationsApproved by Epic!PUBLICCLOUDMULTICLOUDStorageGridNetApp All-Flash FAS 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use OnlyBackup and Tiering

Epic Data Stores and ReportingKey Application ComponentsDRProductionExternalEMR DataEpic MirrorEpic MirrorTestRefreshHR DataCost DataClaims DataEpic DREpic ReportEpicProductionIntegrated EHRDataClarityCogito CaboodleSupplyChain DataEmployeeSatisfactionDataVMWareExternalEMR DataDRWebBLOBSnapMirror 2019 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —WebBLOBHyperspaceVDIPatientSatisfactionData

Healthcare SilosToday’s Reality Multiple teams to managethe environments Silos Application Infrastructure Data Team High TCO Maintenance RenewalNightmare 2021 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use Only

Scale and Simplicity forHealthcare TodayONLY with NetAppMultiple Epic Silos and PlatformsConsolidation, Simplicity and ScaleNetApp Data FabricPublic cloudOn premisesEpic ODBEpic ODBEpic Cogito SuiteEpic HyperspaceEpic Web & ServiceNetApp ONTAPEpic Cogito SuiteEpic HyperspaceEpic Web & ServiceEpic Web BLOBCitrix/VMwareEpic Web BLOBCitrix/VMwareSUP/REL/TSTMedical ImagingSUP/REL/TSTMedical Imaging 2021 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use Only

Simplicity of Managing Capacity and PerformanceConsolidation and ScaleEpic Performance ProfileGeneral Performance ProfileGuaranteed Performance egrityBackupsValuePerformanceEpic ic ologyReportExtremeNAS

NetApp ONTAPEpic’s Highest Rated Storage PlatformStorage Arrays for the Epic EnvironmentStorage Technology Discussion for Network Attached StorageNetApp FAS/AFFHIGHONTAP is the only vendor withHigh Comfort rating for bothNAS and SAN on a singleplatformVery CommonONTAP the only Epic approvedvendor to consolidate all Epicto a single platform. 2020 NetApp, Inc. All rights reserved.

Futureproof IT with NetApp “No Compromise” All Flash SolutionFCNVMe/FCiSCSINFSCIFSS3Scale Out by Adding Controllers(Maximum 24 Controllers)Scale UpIndividualControllersCloudAll Flash FAS (AFF)All Flash FAS (AFF)FASNVMe/FC SSDSeamlessly AddNext-GenerationCommodity ServersFASScale OutCommon Set of Enterprise Grade FeaturesInline Compression & Inline DedupecompactionSnapVaultSnapMirrorNDOHybrid ClusterApplication IntegrationData Fabric

Over 170 HealthcareOrganizations TrustNetApp to run Epic!

Epic’s Highest Rated Storage PlatformConsolidation and Simplicity with NetAppHONORROLLExceeds Epic Honor RollRequirements and the ONLYvendor with a “High Comfort” ratingfor both SAN & NASContractual guarantee ofPerformance ( 500 μs)Data Reduction (5:1)Availability (100%)ClarityProdBLOBMULTICLOUDPUBLICCLOUDOnly vendor approved toconsolidate all Epic workloads intoa single platformOnly with NetApp cancustomers run Epic (Production,DR, Archive and Tiering) in thecloud of your choice 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use OnlyLeverage NetAppautomation to reduce Epicbackup/refresh times from10 hours to 2 minutes

What’s New From EpicCloud Included in August 2020 Epic release Limited scale and performance New for 2020 Cache database replacement Lack of enterprise data management 3 - # of Epic copies Allows customers to move betweencapabilities 2 - # of Operating Systems AIX and RHEL at no cost Lack of 9’s for critical EHR solutionAddresses scale and ability to High cost of cloud solutionsconsolidate into a single database 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —(primary/archive) 1 – Archive copy in DR site StorageGrid and Cloud!

Epic Production and DR in AzureAzure NetApp Files for EpicCURRENT CHALLENGESWITH AZURE NETAPP FILES Limited to 6-7M Global References on native AWS and Azure 80M GLOBAL REFERENCES Only able to accommodate smaller Epic deployments(less than 25% of customer base) Over 230k IOPs Accommodates 100% of Epic customer base High TCO Lower TCO w/ NetApp Storage Efficiencies 99.9% SLA 99.99% SLA AZURE NETAPP FILESCourtesy of Epic Systems 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —

Epic Honor Roll SolutionsCLOUDCloud VolumesONTAPCloud VolumesService/ANFJuly 2021Late 2021(approval in process)(testing in process) 2021 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use OnlyTBD

Azure NetApp Files for EpicNetApp Cloud ManagerArchitecture Overview – Cloud-only DeploymentAzure Primary RegionAzure Disaster Recovery RegionCaché/IRIS MirroringDaily DBDumpEpic ProdReportClarityNon-ProdWebBLOBHyperspaceEpic DRWebBLOB SOSOSOSANFCross-RegionReplicationAzure NetApp FilesAzure NetApp FilesYOUR EPIC EHR DATA – MANAGEDBackup ServiceCloud BackupCompliance & SecurityData MigrationAutomationResource ManagementCloud ComplianceCloud SyncAnsibleCloud InsightsCloud SecureCloud TieringREST APISpot Cloud AnalyzerVirtual Desktop Service 2021 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---

Azure NetApp Files for EpicNetApp Cloud ManagerArchitecture Overview – Hybrid DeploymentCustomer Data CenterAzure Disaster Recovery RegionCaché/IRIS MirroringDaily DBDumpEpic ProdReportClarityNon-ProdWebBLOBHyperspaceEpic DRWebBLOB SOSOSOSCloud SyncAzure NetApp FilesYOUR EPIC EHR DATA – MANAGEDBackup ServiceCloud BackupCompliance & SecurityData MigrationCloud ComplianceCloud SyncCloud SecureCloud TieringAutomationEpic AutomationService AnsibleCloud InsightsSpot Cloud AnalyzerREST API 2021 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---Resource ManagementVirtual Desktop Service **

NetApp Cloud Insights forMonitor, Optimize and Secure Epic EHRStop ransomware in its tracks with actionable intelligenceFull-stack visibility of your Epic infrastructure beyond EpicSystem PulseEnsure corporate compliance by auditing Epic access andusage patternsDirectly identify Active IQ risks and take advantage ofprescriptive guidanceCreate Epic dashboards instantly that are relevant to yourspecific needs 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —

Epic Sizing Decision Tree for CloudWork with the NetApp Epic Alliance Team to validate designsCloud Preference?What is the size of thecustomers Epic Database?Less than 2TB2-5TB10-20TB 20TBAzure NetApp FilesTBDCloud Volumes ONTAPSmall Instance20Cloud Volumes ONTAPMedium InstanceCloud Volumes ONTAPLarge Instance 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL —

NetApp SAN and Flash Leadership Customer Momentum NetApp All Flash FAS (AFF) SAN is growing by 100% year-over-year (YoY) Most of our AFF customers use SAN (68%) 60% of net-new NetApp ONTAP customers use SAN NetApp is 1 of 2 growing major SAN vendors in theindustry* Industry Partnerships Brocade, CiscoNVMe Steering Committee memberSamsung #1 Storage VendorToshibaIntel* Source:IDC Quarterly Enterprise Storage System Tracker, Q4 2018, March 7, 2019 2020 NetApp, Inc. All rights reserved. — NETAPP CONFIDENTIAL — Limited Use Only Technology Leadership First Epic high comfort all flash array First unified (SAN NAS) storage system. Only vender with high comfort for Epic large-scaleSAN and NAS First unified target (FCoE IP on the same port). First 1/10/40/100GbE iSCSI storage system. First vendor with primary SAN deduplication. First to 32Gb FC end to end. First to deliver NVMe/FC end-to-end. First to offer SAN application acceleration withPMEM tier on server side with MAX Data SAN application near memory speed

AFF: NVMe/FC Ready via Software UpgradeDisruptive Technology, that can be Adopted Non-disruptivelySCSIFCiSCSI FCP: SCSI-3 command set encapsulated in an FC frameFCHeaderFC FrameSCSI-3CommandDataFCHeaderFC CP NVMe/FC: NVMe command set encapsulated in an FC frameExisting AFFExisting serverA300/A400/A700/A800with new NVMe/FC driverHBANVMe/FCExisting SANInfrastructureNVMe over FabricsFC 2020 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use OnlyHBAReady

EPIC NVA HW/SW TopologyBroadcomLPe32002-M232GB HBA2x Brocade G720A800 HA pairHardwareQuantityStorageNetApp AFF A800 high-availability (HA) pairwith four 32Gb FC target ports and 36 1.75TBSSDs2SwitchesBrocade G720 64Gb FC ports switch1Fibre Channel HBAsEmulex LPe32002-M2 32Gb FC8x86 serversFujitsu RX2540 M288x Fujitsu RX2540M2 serversSoftwareVersionNetApp ONTAP9.8Brocade Fabric OS9.0.1aEmulex FirmwareFV11.4.204.25 DV11.4.354.0VMwareESXi 7.0LegendEach Lineequals two32GB Links

A800 Epic GenIO testing with FCP and NVMe/FCNVA-1159-DESIGN: Epic on modern SANNVMe pass GenIO to 730,000 IOPsFCP pass GenIO to 575,000 IOPsValidates ONTAP A800can scale to any sizeEpic environmentIn 4U: 1.58 PiB Effective Capacity (3:1).Scale: cluster to 9.48 PiB Effective CapacityScale: cluster to 4,380,000 IOPsConsolidate: SAN and NAS workloadsGuaranteed Performance: SLMMultitenancy: SVM’s24NetApp Sales Kickoff 2021 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only

FIO resultsClarity testing using FIO25NVA-1159-DESIGN: Epic on modern SANNetApp Sales Kickoff 2021 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only

Evolving Availability Requirements Demand More Than Just aResilient Storage spx Deliver consistent performance SLA’s Scale out design High Availability Consolidation of tiers, protocols and poolsof storage Nondisruptive Operations Proactive Analytic and self healing Native Ransomware and Cyberattackprotection Delivering 99.999999% uptime onproduction system running ONTAP 9.5 orhigher and following best practices. Hybrid cloud integration RAID-DP is 4000 times more reliablewhen RAID5 Self managing storage Focus on end user experience 2020 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---

2) Sizing 2020 NetApp, Inc. All rights reserved.

Sizing NetApp Storage for Epic WorkloadsIOPSCaché database bufferswrite operations in thehost buffer cache andcommits these writeoperations to storagewith a large write cycleof 80 second intervals.Sized for Peak IOPs with 50%/50% R/WPeak IOPsRead IOPs WriteIOPsWrite OperationsPer 80-Secondwrite burstAverageTotal IOPsRead IOPsRead operationsTime0s45s80sEpic recommends thatwrite cycles becompleted in 45seconds or less tomaintain optimalperformancePeak write IOPS number of write operations in 80-second write cycle 45 secondsTotal IOPS peak write IOPS read IOPS