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96X0005 Rev. C20 November 2008BOEING - ST. LOUIS REQUIREMENTS FORSUPPLIER MATERIAL REVIEW AUTHORITY (MRA)Revision dateIssue date30 November 2008 Revision Letter C23 January 1996Contract Number N/APrepared byApproved bysignature on fileEadie N. SchillingerSupplier QualityIntegrated Defense Systems – St. LouisThe Boeing Companysignature on fileMark F. MattisonSr. Manager, Supplier Quality ManagementIntegrated Defense Systems – St. LouisThe Boeing CompanyApproved by Principal Material Review Boardsignature on fileWilliam J. PetrySr. Manager, Liaison EngineeringIntegrated Defense Systems – St. LouisThe Boeing Companysignature on fileLawrence J. RiedersSr. Manager, Quality AssuranceIntegrated Defense Systems – St. LouisThe Boeing Company1 of 41
96X0005 Rev. C20 November 2008PART IALL plicabilityGeneral RequirementsMaterial Review BoardBSTL PMRB Approval of Supplier MRB PersonnelMRA Quality Management System RequirementsMRB System RequirementsCorrective Action / Preventive ActionCustomer RepresentativeDeviationsSub-tier MRASQR Regional On-site MRA Process AuditMaintenance of MRAMRA RenewalProbationMaterial Review Authority AbatementRevocation of MRAAdditional MRA RequirementsPage444567789101010101010111111PART IIDESIGN SUPPLIERSParagraph1.02.03.04.05.06.07.08.0Material Review Process and Procedure RequirementsDispositioning AuthorityDisposition of Nonconforming ProductDisposition CoordinationMRB Precedence ApplicationContinued Fabrication Processing During MRB ProcessSupplier Sub-tier Nonconforming MaterialMRA Verification/Audit8.1 Supplier Verification8.2 BSTL MRB Engineering Audit2 of 41Page12121314151516161617
96X0005 Rev. C20 November 2008PART IIIBUILD TO PRINT SUPPLIERSParagraph1.02.03.04.05.06.07.08.0Material Review Process and Procedure RequirementsDispositioning AuthorityDisposition of Nonconforming ProductDisposition CoordinationMRB Precedence ApplicationContinued Fabrication Processing During MRB ProcessSupplier Sub-tier Nonconforming MaterialMRA Verification/Audit8.1 Supplier Verification8.2 BSTL MRB Engineering AuditPage19192022222323242425PART IVFIRST TIME MATERIAL REVIEW AUTHORITY REQUESTSParagraph1.02.03.04.0MRA Candidate Pre-AssessmentSupplier MRA Candidate PhaseMRA DelegationMRA ExecutionPage27272828APPENDIX ADEFINITIONSAppendix A30DefinitionsAPPENDIX BAUDIT MRA AUDIT WORKSHEETSAppendix BMRA Audit Worksheets3 of 4136
96X0005 Rev. C20 November 2008PART I: ALL SUPPLIERS1.0 IntroductionDuring the course of product manufacturing, nonconformances between the approved designand the actual product configuration may occur. Boeing St. Louis/St. Charles (BSTL) isresponsible for ensuring all contractual requirements are met when Material ReviewAuthority (MRA) activities are performed on its products. This requires that BSTL maintainthe appropriate level of definition, approval, and oversight of delegated Supplier MRAactivities. To mitigate risks associated with delegation of MRA, specific prerequisites,qualifications, and controls associated with Supplier MRA activities have been developed byMRB Engineering, Quality Assurance, and Supplier Quality. BSTL recognizes that aSupplier’s procedural organization for the processing of nonconforming material and theperformance of product corrective actions may be different than described herein, it is thedocumentation for the successful completion of the activities and the accountabilitycontained herein that shall be met.2.0 Scope2.1 This BSTL report specifies Supplier MRA requirements for the control, documentation anddisposition of nonconforming material at Supplier facilities. The requirements, as definedherein, are the minimum requirements which shall be met by the Supplier to obtain andmaintain MRA. The actions required to meet and verify MRA compliance are defined toensure full communication and understanding of these expectations and requirements. Theapplicable BSTL purchase contract and MRA letter may include program requirementswhich modify or add to the requirements included herein.2.2 This report defines the required actions which shall be taken by BSTL, should a Supplierfail to comply with or perform to all the requirements as defined in this report.2.3 BSTL reserves the right to define and interpret all requirements associated with this reportand the delegated Supplier MRA letter.2.4 The terms used in this report may be found in Appendix A. BSTL recognizes a Suppliermay use alternate terms or alternate definitions for like terms. It is the activities, processand resources of the terms defined herein that shall be met.3.0 Applicability3.1 The Supplier shall have a documented Quality Assurance and/or Material Review Board(MRB) procedure that meets the MRA requirements defined herein, any exceptions definedby BSTL in the MRA letter, and any product defined material review requirements, such astraceability requirements. For new MRA Suppliers, the MRB procedure shall be submittedto BSTL for preliminary approval by the authorizing groups of this report, prior toexercising the Supplier MRA Candidate Phase, See Part IV.4 of 41
96X0005 Rev. C20 November 20083.2 Part I of this report applies to all Suppliers contracted to produce products as specified byBSTL contract (not off-the-shelf, i.e., non-catalogued items). The extent of a Supplier’sMRA is defined by the MRA Letter and as defined herein. Processes, definitions andrestrictions defined in this report and the MRA letter take precedence over those defined inthe Supplier’s MRB procedures.3.3 Part II of this report is applicable only to those Suppliers with design authority delegation.Part II details delegated MRA requirements for Design Suppliers in addition to therequirements defined in Part I.3.4 Part III of this report is applicable only to those Suppliers with delegated Build-to-Printmaterial review authority. Part III details delegated MRA requirements for Build-to-Print(BTP) Suppliers in addition to the requirements defined in Part I.3.5 Part IV of this report details the qualification and process requirements for a Supplier toobtain MRA delegation.3.6 This BSTL Report is applicable when:a) The Supplier’s management with executive responsibility has defined, documented,and approved its MRB procedures and processes for the control and disposition ofnonconforming material, andb) The Supplier has a MRB procedure which complies with the requirements asdefined herein and has been approved by BSTL by means of an MRA letter, andc) Special Purchase Order Condition (SPOC) 2021 or Q219S is called out on theapplicable BSTL product purchase contract. The Supplier shall verify they havethe latest revision of this report by contacting the Boeing Supplier QualityRepresentative (SQR) that services their facility or by going to the BoeingSupplier Portal, http://www.boeing.com/companyoffices/doingbiz/.3.7 Delegation of MRA shall only be granted when it is supported by a clear business case andthe delegated authority is shown to be mutually beneficial to the Supplier, BSTL andCustomer as determined by the BSTL Integrated Product Team for the applicable program.General Requirements4.0 Material Review Board4.1 The Supplier shall have a Principal Material Review Board (PMRB) or equivalentcomprised of a designated MRB Engineering Manager and Quality Manager responsible forMRB activities. The Supplier PMRB shall ensure the MRA requirements are met. ThePMRB shall be responsible for responding to BSTL and/or Customer identified correctiveaction requests associated with the BSTL MRA delegation.5 of 41
96X0005 Rev. C20 November 20084.2 Membership Requirements & Responsibilities - The Supplier PMRB shall ensure all MRBpersonnel are trained and understand the BSTL product and MRA requirements. TheSupplier MRB procedure shall address the means of developing the technical competencyof Quality Assurance (QA) and MRB Engineering personnel. A formal MRB trainingprocedure shall be in place. As a minimum, a description of the content and duration of theSupplier training methods and requirements shall be included within the Supplier’s MRBprocedure. The Supplier shall establish a method of ensuring and maintaining theproficiency of all personnel inspecting, identifying, documenting and dispositioningnonconforming conditions on BSTL products.4.3 Quality Assurance MRB members shall have, as a minimum, a high school diploma orequivalent.4.4 MRB Engineering members shall have a Bachelor of Science (B.S. or higher) Engineeringdegree. Examples of degrees include: Mechanical/Structures: Civil, Mechanical,Aerospace; Electrical/Systems: Electrical, Electronics, and Computer Science. Note:Engineers with B.S. Engineering Technology (non-theory) or Engineering Science degreesshall submit a resume and college transcript to BSTL Liaison Engineering(liasup@boeing.com) for evaluation and approval by the BSTL PMRB on a case by casebasis. Non-Engineering, Sciences and Engineering Technology degrees and non-ABETdegreed personnel approved by the Supplier’s MRB prior to the issue date of Revision B(22 August 2002) of this report may retain their MRB approval.4.5 The Supplier’s MRB procedure may define specific education and experience requirementsabove and beyond those identified in paragraphs 4.3 and 4.4, which are applicable to theproduct, for the approved MRB members.4.6 Suppliers shall select MRB members on the basis of their technical competence and productrelated experience. MRB members may call upon other BSTL or Supplier personnel fortechnical advice.4.7 The Supplier’s MRB procedures shall require approval of each MRB member by theSupplier’s PMRB. The Supplier shall maintain objective evidence of this approvalincluding the resume (or other documented experience/MRB training) in the MRB recordsmanagement system (i.e., Supplier’s retrievable records). The Supplier’s procedures shallensure that approval of members shall be specific to the Boeing program(s) and theSupplier shall include a current list by Boeing program in its MRB records.4.8 The Supplier shall maintain a current list of approved MRB members and any limitations oftheir MRB authority for BSTL products. Supplier MRB members not performing BSTLMRB activity for a period of 18 months shall be removed from the BSTL MRBauthorization lists.5.0 BSTL PMRB Approval of Supplier MRB Personnel6 of 41
96X0005 Rev. C20 November 20085.1 The Supplier shall provide a list of the authorized MRB members to the Boeing SQR forapproval by the BSTL PMRB or designee. For new MRB member candidate(s), theSupplier shall submit the qualification package identified in paragraph 4.4 to the SQR forBSTL PMRB approval prior to allowing said candidate(s) to approve MRB dispositions onBSTL products. The Supplier MRB procedure shall provide for mentoring and performquarterly audits of the new MRB members for a minimum of one year. All revisedattachments shall be posted with the Supplier’s MRA letter.5.2 BSTL PMRB reserves the right to revoke the authority for Supplier MRB individual(s) forBSTL products, when warranted and at the sole discretion of BSTL.6.0 MRA Quality Management System Requirements6.1 The Supplier shall have a Quality Management System (QMS) that is approved andmaintained per AS/EN/JISQ 9100:2001B. The Supplier QMS shall:1. Provide for the control of nonconforming material including specific procedures foridentifying, documenting, investigating, analyzing, dispositioning, and correctingnonconformances/failures.2. Apply to products furnished by Supplier’s sub-tier suppliers.3. Provide for segregation and identification of nonconforming material to prevent itsuse.4. Support identification of root cause and corrective action which shall implement thegoal of preventing recurrence.6.2 The Supplier shall have an active BSTL purchase contract in place. If a secondary Suppliersite other than the contracted Supplier site has a need to perform MRB activity on BSTLproduct, Boeing may grant that site MRA. The Supplier shall request BSTL delegation forthe other site through the Boeing Procurement Agent.6.3 The Supplier shall have the appropriate Engineering and Quality Assurance organizationsin place to implement and support the MRB procedure.6.4 The Supplier’s MRB staff shall be sufficiently staffed by Engineering and QualityAssurance personnel to support the MRB activities.7.0 MRB System Requirements7.1The Supplier shall have a nonconforming material documentation system that ensures dataintegrity. The system characteristics shall, as a minimum, include:a) Secure controlled access based on MRA7 of 41
96X0005 Rev. C20 November 2008b) Audit trail of changes made to nonconformance record to include: name of personchanging document, date, changes made (removal, correction, clarification, etc.)c) Attachments to the nonconformance document shall be linked, identified with theND number, number of pages (x of y) for the attachment, entry number, name ofperson providing information, date, and have the same change controlrequirements as defined for the nonconformance document.d) Change control of closed nonconformance recordse) Archived data accessibility for product requirementsf) Retention of canceled records and required reason for cancelingg) Sequencing of record numbers, no gaps in system generated numbersh) Control of Signature/Approval dispositionsi) Cross reference to BSTL nonconformance record (when applicable)j) The nonconformance, as documented, is clear, appropriately written, and as aminimum, includes:1. Nonconformance Record number2. Part/Assembly number3. Manufacturer's identification (as available)4. Part traceability and/or serial number (as applicable)5. Description of the nonconformance6. Identification of affected specification, drawing, or other product definitionrequirements7. Program8. Quantity rejected9. Initiator10. Where detected11. Date of initiation12. Preliminary responsibility (if readily available)13. Defect codes or equivalent14. Defect quantity15. Disposition code (e.g, UAI, Repair, SRP, Rework, Scrap, etc.)16. Disposition of nonconforming part/item17. Identification of dispositioning personnel7.2 The Supplier nonconformance record system shall be capable, as a minimum, of providingthe ability to readily retrieve documents based on items 1, 2, 5, 6, 7, 11, 13, 15 and 17 listedin paragraph 7.1.8.0 Corrective Action / Preventive ActionCorrective action and preventive action is the responsibility of the Supplier for anynonconforming product being produced for BSTL or any audit finding(s) or failure(s)identified by BSTL.8 of 41
96X0005 Rev. C20 November 20088.1 The Supplier Quality Management System (QMS) shall define the Supplier’s internalcorrective action process. The Supplier shall perform and implement corrective action andpreventive actions as defined by their QMS and respond to any formal corrective actionrequest(s) from BSTL following the procedures as defined by the corrective action systeminterface in use between the Supplier and BSTL. The Supplier’s corrective action processis subject to BSTL assessment and auditing to ensure the system in place meets theAS/EN/JISQ 9100 standard.8.2 The Supplier QMS shall include, as a minimum, the following items related to MRBactions:a)b)c)d)e)Repetitive nonconforming condition(s)Collective or trend analysis plan to identify adverse indicatorsCorrective/Preventive Action Board, or equivalent groupAudit requirements for MRA applicationPerform investigation for escape nonconformance (containment)8.3 BSTL or Customer may request formal corrective action for any of the following, but notlimited to:a) Repetitive nonconforming condition(s)b) Isolated nonconforming condition(s) found serious in nature by BSTL or theCustomerc) Major nonconformance(s)d) Audit finding(s) or failure(s)If the corrective action is not developed, implemented or an extension is not granted byBoeing SQR within the specified time defined in the corrective action request/plan, a letterof probation, abatement or revocation of MRA will be issued to the Supplier. BSTL SQwill issue a revised MRA letter to the Supplier stating the scope of and reasons for theabatement, probation or revocation of MRA and actions required to reinstate the formerMRA delegation.8.4 Any actions taken by the Customer (including MRB cessation, Corrective Action requests,coordination requirement changes, etc.) or other Supplier customers which affect theSupplier’s Material Review procedures or operations shall be brought to the attention (inwriting) of the Boeing SQR who services the Supplier’s facility.9.0 Government Customer RepresentativeThe Supplier’s MRB procedures shall include requirements for obtaining Customer reviewsand/or approvals for dispositions that affect Boeing hardware, when such review and/orapproval is required by Boeing or the Customer.The Supplier shall provide the Customer access to the Supplier’s nonconformance systemto meet the MRA Customer review and/or approval requirements applicable to the product,9 of 41
96X0005 Rev. C20 November 2008when required. When Customer access cannot be provided to meet the requirements, thenonconformance shall be processed per BSTL IR 0451.The Supplier shall provide a copy, when applicable, of the BSTL issued MRA letter to theLocal Customer Representative servicing their facility, for which MRA is granted.The Customer review and/or approval requirements and any subsequent revisions shall bedefined by BSTL as an attachment to the Supplier’s MRA letter.When Local Customer review and/or approval requirements are revised by the LocalCustomer in accordance with the MRA letter, the Supplier shall notify the BSTL SQR inwriting of the revisions.10.0 DeviationsDeviations shall not be processed as nonconforming product. Deviations are beyond thescope of MRA and shall be submitted to BSTL per contract requirements.11.0 Sub-tier MRAThe Supplier shall not delegate MRA to sub-tier suppliers without specific authorizationfrom BSTL through the MRA letter. If authorized, the Supplier shall ensure the sub-tiersupplier meets all of the requirements, as defined herein, along with the required BSTLapprovals defined herein.12.0 Boeing SQR Regional On-site MRA Process AuditThe Supplier shall allow its Material Review system to be reviewed by Boeing SQRRegional at least once per year. If the annual audit finds deficiencies requiring correctiveaction, the Supplier shall initiate root cause corrective action to address audit findings asrequired per paragraph 8.0.13.0 Maintenance of MRAAs a minimum, Supplier MRB procedure shall be reviewed annually by the Supplier toreflect any and all changes to the BSTL approved system, procedures, and personnel.Revisions to the Supplier MRB procedure affecting the Supplier MRA shall be submitted tothe Boeing SQR for review and concurrence prior to implementation. The Supplier MRBprocedure shall provide a summary record of changes made to the document or indicationof annual review.14.0 MRA RenewalThe Boeing SQR shall annually issue a letter to the Supplier continuing approval of theSupplier’s MRA, when supported by the Boeing SQR and MRB Engineering reviews.10 of 41
96X0005 Rev. C20 November 200815.0 ProbationWhen BSTL determines the Supplier MRA compliance is such that it is not meeting therequirements as defined herein, BSTL shall notify the Supplier, in writing, that their MRAdelegation has been placed on probation, and shall define the required actions/ changes toaddress/correct issues/problems with the Supplier MRA, and the exit criteria requirements.Probation actions shall minimally include, but not limited to, increased BSTL oversight ofthe MRB procedure to ensure contractual compliance. Corrective action shall be requiredas defined in paragraph 8.0.16.0 Material Review Authority AbatementWhen BSTL determines the Supplier MRA compliance is such that it is not in the bestinterest of BSTL and its Customer(s) to al
5.0 MRB Precedence Application 15 6.0 Continued Fabrication Processing During MRB Process 15 7.0 Supplier Sub-tier Nonconforming Material 16 8.0 MRA Verification/Audit 16 8.1 Supplier Verification 16 8.2 BSTL MRB Engineering Audit 17
