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SAP Mobile Solution PortfolioKey Solutions and how they support your businessHolger FritzingerVice PresidentSolutions and Innovation, Mobile Business Unit

DraftLegal disclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed without thepermission of SAP. This presentation is not subject to your license agreement or any other service or subscriptionagreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any relatedpresentation, or to develop or release any functionality mentioned therein. This document, or any related presentationand SAP's strategy and possible future developments, products and or platforms directions and functionality are allsubject to change and may be changed by SAP at any time for any reason without notice. The information in thisdocument is not a commitment, promise or legal obligation to deliver any material, code or functionality. Thisdocument is provided without a warranty of any kind, either express or implied, including but not limited to, the impliedwarranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informationalpurposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in thisdocument, except if such damages were caused by SAP s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,which speak only as of their dates, and they should not be relied upon in making purchasing decisions.ConfidentialThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for aparticular purpose, or non-infringement 2015 SAP SEAG oror anan SAPSAP affiliateaffiliate company.company. AllAll rightsrights reserved.reserved. SAP CONFIDENTIAL2

2015 SAP SE or an SAP affiliate company. All rights reserved.For Internal SAP and Partner Use Only3

oMobile worker in plant,etc., but also salesoOften casual use,self serviceoDirect (B2C ) orindirect (B2B2C)oApp often supportingcomplex processesoHigh Number ofusersoHigh expectationsregarding ease of useoHigh potential totransform workexperienceoPotential to improveuser satisfactionsignificantlyoPotentially transformationalopportunity 2015 SAP SE or an SAP affiliate company. All rights reserved.For Internal SAP and Partner Use Only4

2015 SAP SE or an SAP affiliate company. All rights reserved.For Internal SAP and Partner Use Only5

Multi-ChannelNew User GroupsBankingthe UnbankedMobilein the bigger pictureInternetof Things 2015 SAP SE or an SAP affiliate company. All rights reserved.Future ofWorkInnovationPlatformS/4 HANAFor Internal SAP and Partner Use serExperienceHybrid cloudAnywhereAccessBig Data6

The Solution Portfolio 2014 SAP SE or an SAP affiliate company. All rights reserved.Public7

DraftOur Application StrategyEntry point – what is the industry use case?RetailFinancialServicesHealthcareEnergy rtsWork MgrDirect StoreDeliveryUtilitiesMultichannelRounds MgrRetailExecutionOmnichannelBankingService MgrInv. MgrFinancial FactSheet and moreappsMobileSales AppsCustom &PartnerAppsMobilizedFioriCitizenConnect and moreB2C appsMobile Platform (SMP/HCPms) & Mobile SecureConfidential 2015AGan SAPaffiliatecompany.All rightsreserved. 2015SAPSAPSE oranorSAPaffiliatecompany.All rightsreserved.SAP CONFIDENTIAL8

SAP Work ManagerOverviewWith the SAP Work Manager mobile app, you have the tools needed to improve workforce safety and optimizeasset life and reliability, as well as streamline processes by eliminating paperwork and shortening work cycles.Business Value Increase plant and equipment performanceImprove workforce productivity and safetyReduce overtime and cost of maintenancePromote a 360 view of operations, Real timeSAP’s industry leading mobile app maintains,inspects, and repairs mission critical assetsUse Cases Enable the maintenance processesInstall and geo-tag equipment, including metersView asset schematics, history, dependenciesExecute to guided workflowsGenerate notifications and work orders on-the-spot 2015 SAP SE or an SAP affiliate company. All rights reserved.This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for aparticular purpose, or non-infringementCustomer9

Solid Foundation, plus Innovationto outpace your competitionIOT, PredictivemaintenanceGeospatial (GIS)visualization 2014 SAP AG. All rights reserved.Customer SpecificrequirementsWearables andAugmented realityLive 3D visualization10

SAP Direct Store DeliveryManage the Delivery ChainSales and logistics to support the key business processes of Sales Reps, Van Sellers and Delivery DriversUse Cases Sales led application with comprehensive support for your DSDbusiness processesCombined sales and logistic business processesRoute Accounting and SettlementOn and Off-Line PricingOrder and credit managementVan stock visibilityVisit planning and executionDeliveries & ReturnsCredit checks and collectionsMerchandisingSurveys, Plan-o-gram checksStore audits for pricing, promotions, distributionand more. 2014 SAP SE or an SAP affiliate company. All rights reserved.Confidential11

Customer Self Service for UtilitiesAllow consumer self-service processes and reduce manual customer careSAP Multichannel Foundation for Utilities: Universal Access to SAP and Non-SAP Back-End Informationto allow consumer self-service processes and reduce manual, cost-intensive customer care3 Beautiful AppsUse Cases Managing Online AccountsManaging Customer DataManaging Utility ContractsManaging Meter Reading DataViewing Bills and ConsumptionManaging Budget Billing PlansManaging PaymentsCommunicating with the Utility CompanyManaging Outages 2014 SAP SE or an SAP affiliate company. All rights reserved.Mobile AppResponsiveAppDesktopApp55 Customer Self-servicesConfidential12

SAP City Connect:an Urban Intelligence Network Platform (Showcase Application BCN4U)Create a personalized, premium, context aware mobile experience for anURBAN networked economyStakeholders: Local businessesTouristsCity councilCitizensPoints of InterestTravel AgenciesCity Infrastructure Mid-term goal: create repeatable and scalable solutionfor networked economies worldwide 2014 SAP SE or an SAP affiliate company. All rights reserved.Confidential13

SAP FioriWhy ‘Mobilizing Fiori’ is a key topic for our customers Fiori is THE new SAP User Experience.Mobile is THE way to consume apps Leverage native device features & experienceEnsure Security & ManageabilityOptimize Performance

Top Scenarios for mobilizing FioriAcross lines of business and industriesFinanceFinance MySpendTravel Approve Travel Expenses Approve Travel Requests My Travel RequestsR&D, EngineeringSales & MarketingProject Management Approve Decision Points Change Portfolio Items Confirm Project Tasks Create Portfolio Item Proposals Change Network Activity Status Change WBS Element Status Confirm Network Activity Confirm Project MilestoneMy AccountsMy AppointmentsMy ContactsMy LeadsMy NotesMy OpportunitiesMy TasksSimulate Sales PipelineTrack Sales PipelineCheck Price and AvailabilityCreate Sales OrdersCustomer InvoicesMy QuotationsChange Sales OrdersTrack Sales OrdersTrack ShipmentsSales/ AccountManagement*Human ResourcesManufacturingHuman Capital Management Approve Leave Requests Approve Timesheets My Benefits My Leave Requests My Paystubs My Timesheet ProcurementApprove Purchase ContractsApprove Purchase OrdersApprove RequisitionsTrack Purchase OrderApprove Supplier InvoicesApprove Service Entry SheetsMy Purchasing Document ItemsApprove Purchase Orders (SRM)Approve Shopping CartsTrack Shopping CartsRetailCustom AppsApprovals(MyInbox)Quality Management My Quality Tasks Report Quality IssueProduction Planning Confirm Production Operations Confirm Production Orders Release Production OrderOperations Release Production Orders IndustriesEmployeeRetail Self Adjust StockServices Look Up Retail ProductsAsset Management Production Worker (EHS*) Foreman (EHS*)*SAP Environmental Health and Safety Management Approve Trading ContractInsurance Workload Management - Claims Workload Management - TasksHigher Education My Courses My ResultsCross LoBCompliance Access Approver Board Risk Report Check Request Status Compliance Approver Request Access Request Access for OthersData Archiving Analyze Archiving VariantsDistribution Manage Data Aging Groups Monitor Archiving Jobs Monitor Data Aging ObjectsApproval Approve RequestTest Data Management Manage TDMS ExecutionMaster Data Management Request Material Request Business Partner Request Cost / Profit Center Request Customer Request Supplier Track My Request

Focus area: My inboxMobilizing workflowsWhat:SAP Fiori My InBox is a configurable appfor SAP and non SAP workflows, mergingthe Fiori Approve Request App andUniversal Workflow (UWL).Why:Almost every customer uses workflowapprovals, and most of them want tomobilize that app.How:Start with the very powerful out of the boxscenarios. Third party workflow integration& push can be customized in project 2015 SAP SE or an SAP affiliate company. All rights reserved.16

Focus Area: Build your own FIORI APPEndless possibilities What:Full set of tools to build and extendFiori apps (SMP/HCPms, WebIDE )Why:Typically large amount of appsrequiredHow:Leverage enablement, e.g.OpenSAP courses (6 weeks).Leveraging large ecosystem 2015 SAP SE or an SAP affiliate company. All rights reserved.17

E2E: Transforming the way you mobilize your employeesCombining the Power of Fiori, SMP, and Web IDEWeb IDEü Tool set to adapt or build new appsü Significant value with reuse and templatesFioriü 500 out of the box business scenariosü This is where business value is created (for LOB) 2014 SAP AG. All rights reserved.SMP/HCPmsü Optimize apps for mobile usageü Significant value with administration, push& off-line, device capabilities, etc.PLUS Mobile Secureü Simplify configuration & deploymentof Fiori appsü Simplify enterprise integration &connectivityINTERNAL WORK IN PROGRESS18

Delivering a Mobile ExperienceKey Elements for taking advantage of mobile capabilitiesDevice capabilitiesThird party appsCamera, Location, Barcode, and more Access attachments, calendar, and more Mobile ExperienceExceeding user expectationPush *Offline *Get notified.Continue WorkingSecureManageOptimizeSecure backend access, app, data.Lifecycle and moreUnderstanding usage* - might require customization

SAP Fiori ClientEasy way of trying out Mobilized FioriSAP Fiori Client was created to provide additionalcapabilities to the Fiori Applications such as: Native – Bar Code Scanner, Camera, GPS Improved Cache Management Additional Security Provisioning user certificate via Mobile PlatformNew with Fiori Client 1.3 Support for Windows – 8.1/Phone 8.1 Ability to enable and disable features e.g. camera Security Enhancements Demo Mode 2015 SAP SE or an SAP affiliate company. All rights reserved.For Internal SAP and Partner Use OnlyPublic20