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The Customer FEST Show 2020 - List of AttendeesNameDesignationCompany NameSidharth DamaniEVP & Head Business EnablementAditya Birla Sun Life Mutual FundAmit PurohitHead- Digital BusinessAditya Birla Sunlife AMC LimitedRitesh SaxenaHead - Customer Engagement & New Business OperationsAegon Life Insurance Company Ltd.Neelam KapoorVP & Head - MarketingAGC Networks Ltd.Sunil KhoslaCMOAGS Transact TechnologiesRitesh SharmaCEOAkkadoSanjay PokhariyalHead – Planning and StrategyAkkadoVikas KaulExecutive DirectorAkkadoRohit KhandelwalChief Strategy OfficerAkkadoPrajit DasaniVP - Business DevelopmentAkkadoAkanksha MishraKey Account ManagerAkkadoGajendra GodleNational Manager - Customer Engagement,Technical ServicesAmbuja Cements Ltd.Dr. Rahul GhoshAmerican Express AI Labs,American ExpressDeepali ShuklaDirector AI ProductsVP - Marketing Strategy & Operations (India, Europe, Russia &South Africa)Mathew JosephVP & Head Data Science Lab (CIMB Bank)Apar Technologies Pvt. Ltd.Subramanyam YadavalliCEOApollo Hospital Enterprise Ltd.Ekta Gulati SawhneyCategory Head - Passenger Car Tyres, APMEAApollo Tyres Ltd.Raman MathurManager - Activations, Passenger Car TyresApollo Tyres Ltd.Braj KishoreMDASB Communications Pvt. Ltd.Swati JainDirector - MarketingAvon Beauty Products India Pvt. Ltd.Hridyesh GuptaSr. Manager Consumer InsightsAxis BankSaurabh MaheshwariVice President, Customer Experience & InsightsAxis Bank Ltd.Gaurav SadanaVP & Head- Central Retention & Customer ExperienceBajaj Allianz Life Insurance Co. Ltd.Amit BhallaSr. General Manager & Head - StrategyBajaj Electriclas Ltd.Amway India Enterprises Pvt. Ltd.
Virendra DafaneGlobal Data Platform- Delivery PartnerBarclays IndiaRajat AgrawalCOO & Head - Corporate FinanceBarista Coffee Company Ltd.Nazif TejaniLead - CRMBestseller IndiaGeetanjali KothariDVP - Innovation & MarketingBharti Axa General Insurance Co. Ltd.Ishita MukherjeeCOOBharti AXA Life Insurance Company Ltd.Mukesh JainCTO - Insights & Data IndiaCapgemini India Pvt. Ltd.Rajesh RaiDirector - SalesCapillary Technologies India Pvt. LtdMohit JainRegional ManagerCarzonrent India Pvt. LtdRajesh MunjalCOOCarzonrent India Pvt. LtdGirish JoshiRegional Manager - Sales & Key AccountsCarzonrent India Pvt. Ltd.Mridu BhandariEditor Special ProjectsCNBC TV 18Mangalam MalooSr. Research Analyst & AnchorCNBC TV 18Natasha Madan KherIndia Lead - Diversity & InclusionCognizant IndiaShweta VaidyaManager – Channel Program – Corteva AgriscienceCorteva AgriscienceAnkush GadiDirector - Data Management & AnalyticsCRISIL Ltd.Ajay RowPartner - CRM & LoyaltyDAN ConsultAlvin GladstoneVP - Digital BankingDBS Bank India Ltd.Gurpreet SinghAVP – Contact Centre OperationsDBS Bank India Ltd.Kruti GandhiAVP – Client ExperienceDBS Bank India Ltd.Kaunain EsmileVP – Client ExperienceDBS Bank India Ltd.Anindita RoychowdhuryAVP – Client ExperienceDBS Bank India Ltd.Subramanyam IyerSVP & Head - Customer ExperienceDBS Bank India Ltd.Arvind MohanHead – CXDelhivery Pvt. Ltd.Shweta ShriyanGroup HeadDirexions Marketing Solutions Pvt. Ltd.Salome PrereiraSr. Account ExecutiveDirexions Marketing Solutions Pvt. Ltd.Pranavi VyasSr. Executive - Account ManagementDirexions Marketing Solutions Pvt. Ltd.Jelfread JoseSr. Executive - Client ServicingDirexions Marketing Solutions Pvt. Ltd.
Gaurav GargSenior Director, Head - Consumer Insights & ResearchDiscovery TV South AsiaHarmeet KaurHead- Customer Engagement- d2hDishTV India Ltd.Shabnam PanjwaniExecutive Vice President & Head - Marketing CommunicationsEdelweiss Financial Services Ltd.Ramakrishna YeeramalliDy. VP – Client Experience OfficeEdelweiss Wealth Management Ltd.Vamsi PamidimarriManager - Client ExperienceEdelweiss Wealth Management Ltd.Arpana NarayanaSr. Manager - Client ExperienceEdelweiss Wealth Management Ltd.Loveena KhatwaniSenior VP & Head Client ExperienceEdelweiss Wealth Management Ltd.Chirag BoonliaChief Technology OfficerEmbassy GroupPrasant MohantyDirector- Sales and MarketingEmcure Pharmaceuticals Ltd.Sachin KamatDirector - Customer & Employee EngagementEnrich Hair & Skin Solutions Ltd.Abhijeet AlatManager - CRMEureka Forbes India Ltd.Varun SridharCEOFin Shell (An Oppo Group Co.)Anand BhatiaChief Marketing OfficerFino Payments Bank Ltd.Namrata SuryavanshiAccount DirectorFirstHiveShilpa DesaiGM, Head – Marketing & Cross SellFullerton India Credit Company Ltd.Gaurav SharmaVP – Strategy & Business OperationsFurlencoSaikat SarkarChief - Small FormatFuture Consumer Ltd.Ritu AgarwalManager – Brand & CommunicationFuture Generali India Life Insurance Co. Ltd.Deepak RanaVP - Customer EngagementFuture Generali India Life Insurance Co. Ltd.Flovie MartinsHead - Corporate Communicationsn & CSRFuture Generali India Life Insurance Co. Ltd.Deep DurveMumbai Region MarketingFuture Lifestyle Fashions Ltd.Amit SawantHead - Marketing, Corp Com & StrategyFuture Lifestyle Fashions Ltd.Chandan VijayDirector - Data & AnalyticsGE IndiaKaruna ChandilaVP - Customer ServiceGoods & Service Tax NetworkCharoo AggrawalManaging DirectorGrass RootsSachin ChandranHead - Client SolutionsGRG IndiaRoopa RaoAVP - Client ServicingGRG India
Ralph DragoDGM - Trade & Shopper MarketingGulf Oil Lubricants Ltd.Pooja GajawadaSr. ManagerGulf Oil Lubricants Ltd.Ifrah ShaikhManagerGulf Oil Lubricants Ltd.Praveen NijharaCEOHansa Research Group Pvt. Ltd.V. SudarshanSr. Vice PresidentHansa Research Group Pvt. Ltd.Nithya KappiniAssociate Director, UX StrategyHarman International (I)Pvt. Ltd.Mohan KrishnarajVP and Global Head - User ExperienceHarman International India Private Ltd.Priyanka MehraDirector Marketing and CommunicationsHavas GroupAparna MehrotraManager – Marketing & CommunicationHavas GroupDeepak OramDy. VP – Marketing & AutomationHDFC Bank Ltd.Sunil MathurSVP and Head Analytics & MarketingHDFC Bank Ltd.Francis RodriguesSr. VP - Business Insights, Data Labs & Innovation,HDFC Life Insurance Co. Ltd.V AnanthnarayananVice President - PS & PayoutsHDFC Life Insurance Co. Ltd.Anshu NavalHead - Learning & DevelopmentHDFC Sales Pvt. Ltd.Dipak MalkarVP – Customer RetentionHicare Services Pvt. LtdBhavesh BarchhaRegional Manager – Customer RetentionHicare Services Pvt. LtdJoydeep SarkarCOOHicare Services Pvt. Ltd.Amit MehndirattaConsumer & Insights Lead – Personal Care, South AsiaHindustan Unilever Ltd.Medha TawdeHome TownSuma NanjundappaCMODirector Of Engineering (Innovation & Strategy, ArchitectureGovernance)Soumini Sridhara PaulVice PresidentHungama Digital Media Entertainment Pvt. Ltd.Kirthi GanapathyTechnical Sales Leader – Enterprise Solution Architecture & DesignIBM IndiaAnita GuhaIBM IndiaJulian ColdreyTalent Advisor, Chief Information OfficeHead, Chief Information Office (India) & Leader, Global CRMPlatformsPrateek DesaiManager-Customer SupportICICI Lombard General Insurance Company Ltd.Aizaz ShaikhAVP - Customer Service & OperationsICICI Prudential Life Insurance Co. Ltd.Honeywell Technology Solutions Pvt. Ltd.IBM India
Parag RaneAVP - Customer Service & OperationsICICI Prudential Life Insurance Co. Ltd.Ashish RaoEVP & Head - Customer Service and OperationsICICI Prudential Life Insurance Company Ltd.Ipshita SoganiManager - DigitalICICI Securites Ltd.Sudhir Kumar JhaAVP - DigitalICICI Securites Ltd.Kalyani SinghAVP - DigitalICICI Securites Ltd.Hariharan MahadevanSVP & Head – Strategic Projects, Analytics & CSRICICI Securities Ltd.Dharmender NarangEVP & Chief Customer Experience OfficerIIFL Securities Ltd.Dr. Rakesh MoyalHead – Customer Service & Channel ServiceIndiaFirst Life Insurance Co. LtdAashish WaliaHead – MarketingIndiaFirst Life Insurance Company Ltd.Vikas RanaManager - CRM MarketingIndraprastha Gas Ltd.Chetna GuptaManager - CRM MarketingIndraprastha Gas Ltd.Aman DuggalSVP & Head- Customer Experience and Service, Affluent SegmentIndusInd Bank Ltd.Jittin ThazhathDirector Strategic AlliancesIntermesh Shopping Network Pvt. Ltd.Aayushi MaheshwariSenior Executive-Brand & CommunicationInterMilesManish DurejaIntermilesSonul VerdiaMDCountry Service Line Leader - Customer Experience & MysteryShoppingAnupam PathakVP Account Management & Client RelationsKellton techSanjeev NimkarCOOKirloskar Oil Engines Ltd.Suhas BaxiManaging Director, South AsiaKonecranesMamtha VaidyaAVP - MarketingKotak Mahindra Bank Ltd.Sandhya NairSr. Manager - CRM & FMSL&T Realty Ltd.Ajay NambiarHead – Customer Care & Property ManagementL&T Realty Ltd.J Hareesh KumarHead - CRML&T Realty Ltd.Vedangi BarotSr. Executive - CRML&T Realty Ltd.Prakash LouisRegional Coordinator – WestLacoste IndiaHemant JainSVP & Head of Digital BusinessLokmat Media Pvt. Ltd.Ipsos Research Pvt. Ltd.
Akanksha SrivastavaPartnershipsLoylty Rewardz Mngt Pvt. Ltd.Nikhil KarbhariHead - National SalesLoylty Rewardz Mngt Pvt. Ltd.Dhiraj GhodkeHead - PartnershipsLoylty Rewardz Mngt Pvt. Ltd.Anjali JainPartnershipsLoylty Rewardz Mngt Pvt. Ltd.Anil Kumar MisraChief Human Resources OfficerMagicbricks.comKrupa MehtaAsst. Manager - Regional HRMagicbricks.comShrikant KejriwalHead - consumer insights & analytics - Farm Equipment BusinessMahindra & Mahindra LtdGuruprasad Rao BGeneral Manager – Insights & Analytics, Automotive SectorMahindra & Mahindra Ltd.Rahul RaghuramanDeputy General Manager, Group Strategy OfficeMahindra RiseCynthia GokhaleAssociate Director - MarketingManpowerGroup IndiaTenaz CardozAssistant Manager - MarketingManpowerGroup IndiaAnvit WarriorManager – Partnerships, IndiaMarket Cube LLCVikas GujralCOOMax Bupa Health Insurance Co. Ltd.Rakesh PandeyMax Life Insurance Co. Ltd.Varinder JaswalSVP and Head - Customer AdvisoryAssociate Director, Innovation & Productivity, Chocolate, R&D,AMEAVidhi MehtaCTOMoneyfrontAnkit SrivastavaAGM MarketingMore Retail Ltd.Raj Kumar AhujaMarketing Head - SupermarketsMore Retail Ltd.S. AnkitHead - Analytics & CRMMore Retail Ltd.Lavdeep Singh WaliaVice President - MarketingMore Retail Ltd.Kaushik RamchandranAGM - Marketing & Brand & VMMore Retail Ltd.Ketan KulkarniHead - Customer CentricityMore Retail Ltd.Dhruv MuniSenior Group VP-Operations, Customer Service and ITMotilal Oswal Financial Services Ltd.Sanat Kumar MishraSVP - Marketing and ResearchMusic Broadcast Ltd. (Radio City India)Prashant SharmaAssociate Vice President - MarketingMusic Broadcast Ltd. (Radio City India)Vivek DesaiManagerMusic Broadcast Ltd. (Radio City India)Mondelez International
Mr. Madhu AlexiouseCOOMuthoot Capital Services Ltd.Sandeep VellarikkatHead-Product & RiskMuthoot Capital Services Ltd.Praveena RaiCOONational Payments Corporion of IndiaSwagata GuptaIncharge PR & Corporate CommunicationNational Payments Corporion of IndiaJatin DhullaVP - Business DevelopmentNavitas Life SciencePrakash KanseSenior Business ManagerNeosoft TechnologiesAanandita BhatnagarDirector & Head, APAC Communications HubNetapp India Pvt. Ltd.Anchit NayarCEO-RETAILNykaaSubir GoreyNational Sales ManagerNykaaAbhiraj PurohitAssociate Director - West BusinessOneDirectPrerak GoelHead - CRM, IndiaOYO Hotels and HomesSunil NarulaVice President - MarketingPanasonic India Pvt. Ltd.Prashant TandonManager AdvertisingPanasonic India Pvt. Ltd.Shruti SharmaAsst. Manager -MarketingPanasonic India Pvt. Ltd.Aashi DhawanPartner Manager - Corporate BusinessPAYBACK IndiaAlap Pradeep KavishwarManager - Customer ExperiencePeople Interactive Pvt. Ltd.Disha DesaiDirector - Customer ExperiencePeople Interactive Pvt. Ltd.Sanjay MehrotraSr. VP - Business ExcellencePrism Johnson LimitedJass DevenderDGM - DMG & LoyaltyPrism Johnson LimitedElizabeth DominicAsst. Manager - MarketingPrism Johnson LimitedAmandeep Singh KhuranaHead - Loyalty ProgramPVR Ltd.Manoj LalwaniChief Marketing OfficerRadio Big FM (Reliance Broadcast Network)Subir AgrawalPresident & CEOReciprociBiplove BelwalFounderReciprociManoj PrasadVP- Digital & HR TransformationReliance Industries Ltd.Dr. Zia SaquibSVP - Technology Innovation & DevelopmentReliance Jio Infocomm Ltd.Kavit MistryVP - Sales CapabilityRentokil PCI
Anish AgarwalDirector – Data & AnalyticsRoyal Bank of ScotlandTanuj KumarHead - Digital TransformationRPG Life Sciences Ltd.Vikas TiwariSr. Manager - Rewards & LoyaltySBI CardJanish AggarwalSr. Manager - Rewards & LoyaltySBI CardS AkshayaManager - Rewards & LoyaltySBI CardSwapnil SawantVP - Rewards & LoyaltySBI CardDisha ShettyManager - Business StrategySBI Life Insurance Co. Ltd.Gaurav KothariAccount Manager - SalesSchindler India Pvt. Ltd.Anil YadavBDM - Existing InstallationSchindler India Pvt. Ltd.Ritwik MallikManager - CEO & President's OfficeSchindler India Pvt. Ltd.Philomena FernandesCustomer Excellence Champion (India)Schindler India Pvt. Ltd.Ashok RamchandranCEO & President (India-South Asia)Schindler India Pvt. Ltd.Piyush RajpalDirector - Marketing & StrategySchneider Electric India Pvt. Ltd.Harsh PatelAssistant ManagerShoppers Stop Ltd.Samit SaxenaHead - LoyaltyShoppers Stop Ltd.Samina PawaskarSr. ManagerShoppers Stop Ltd.Ashwini ValechaSr. ManagerShoppers Stop Ltd.Nibedita MandalDy. General ManagerShoppers Stop Ltd.Jigisha PatelManagerShoppers Stop Ltd.Vineet YadavAssistant Manager - AnalyticsShoppers Stop Ltd.Vevek PaulManagerShoppers Stop Ltd.Ruchi KapoorCoordinator & Citibank OperationsShoppers Stop Ltd.Atul SharmaCOOShriram Life Insurance Co. Ltd.Madhavi ShrineDy. Chief Underwriter & Head - Customer FirstShriram Life Insurance Co. Ltd.Aanchal MishraVP & Head – CRMRajesh JainManaging Director and CEOSociete GeneraleSports & Leisure Apparel Limited - LacosteLicensee in India
Vidhya VeeraraghavanHead -AnalyticsStandard Chartered BankSudhanshu TripathiAVP – MarketingSterlite PowerAshish ChoudhariMarketing ManagerSterlite PowerBineet HoraYoung Leader ProgramSterlite PowerMonalisa SahooChief Marketing & Communication OfficerSterlite powerAshish MerchantManaging PartnerStrategic Caravan Intl. Pvt. Ltd.Mala RajLoyalty Marketing Specialist & Independent ConsultantStrategic Caravan Intl. Pvt. Ltd.Ramasubramani NConsulting PartnerStrategic Caravan Intl. Pvt. Ltd.Manish MishraCOOSuburban Diagnostics India Pvt. Ltd.Yusuf PachmariwalaEVP & Head – OperationsTata AIA Life Insurance Co. Ltd.Saurabh KulshreshthaHead - Customer SupportTATA AutoComp GY Batteries Pvt. Ltd.Shweta SrivastavaHead Customer Experience & ResearchTATA Unistore Ltd.Preetee SinghKnowledge Management & CX ProjectsTATA Unistore Ltd.Ashwini SatleRoot cause Analyst - CXTATA Unistore Ltd.Sherry GeorgeHead - Customer LoyaltyTitan Company Ltd.Prashanth UgregowdaManager - Customer LoyaltyTitan Company Ltd.Sanjay BhattacharjeeHead - Customer Experience, Retail, watches division.Titan Company Ltd.Jamshed DabooMDTrent Hyper Markets Ltd. (Star Bazaar)Kamal ChahalAsst. Manager - MarketingTrent Hyper Markets Ltd. (Star Bazaar)Elina MohantyHead - MarketingTrent Hyper Markets Ltd. (Star Bazaar)Rohit RaajHead - National ActivationVIP Industries Ltd.Surekha DesaiSVP - Customer ServiceVodafone Idea Ltd.Kaushik BhattLead - Data Strategy, Architecture & GovernanceWells Fargo IndiaAjay JhalaniMDWinner Technolplast Pvt. Ltd.Vani Garg DixitHead -Customer Management (CLM)Zee5Pradeep GuptaSales Head - Smart SolutionsAccentiv'Varun DuttRegional HeadAccentiv'
Anand RadhakrishnanRegional HeadAccentiv'Ashwin KannamaniHead - Merchant AlliancesAccentiv'Vaibhav HaldankarSales Head - Ticket XpressAccentiv'Anuradha MukherjeeAccount Manager - Client ServicingAccentiv'P G ChengappaAccentiv'Manish ChananaRegional Head – Client ServicingBusiness Head – Customer Engagement, Loyalty & RewardsSolutionsShraddha GandhiBusiness Development ManagerAccentiv'Tejas KadakiaCo – Founder & Director – SalesEasyRewardzAnjum RastogiDirector - StrategyEasyrewardzSapan KadakiaCo - Founder and DirectorEasyrewardzAngad SinghCo - Founder and DirectorEasyrewardzRaja LakshmipathyManaging Director - IndiaGenesys IndiaAditya GargHead - Solutions ConsultingGenesys IndiaVrinda HegdeCountry Marketing ManagerGenesys IndiaAnshika SinghSr. Lead Development RepresentativeGenesys IndiaArun RaiLead Development RepresentativeGenesys IndiaAmit VishwakarmaSr. Solution ConsultantGenesys IndiaPallavi SalunkheSolution ConsultantGenesys IndiaSiddhartha KaulSr. Sales ManagerGenesys IndiaAnindya RoySales Director - WestGenesys IndiaArvindhan SridharanHead - Business DevelopmentGenesys IndiaAditya GargHead - Solutions ConsultingGenesys IndiaNitasha SinghSenior ConsultantHansa Research Group Pvt. Ltd.Vishal BaghelGM - MarketingHansa Research Group Pvt. Ltd.Sanjay PaiVice PresidentNetCarrotsArun Jacob AlexAssistant ManagerNetCarrotsAccentiv'
Arun JamesHead Business & MarketingNetCarrotsNilesh TandelProgram ExecutiveNetCarrotsManu DograPresidentNetCarrots Loyalty ServicesCB RajeshProject LeadQDegrees Services Pvt. Ltd.Saurabh SharmaTransition ManagerQDegrees Services Pvt. Ltd.Aparajita SainiAssistant Manager - Business DevelopmentQDegrees Services Pvt. Ltd.Sushant BangaHead Product DevelopmentQDegrees Services Pvt. Ltd.Cletus FerreiraManager-Business DevelopmentQDegrees Services Pvt. Ltd.Sameer BahulekarSr. Manager - Loyalty & Business DevelopmentRewardPortJaved HabibRelationship DirectorRewardPortJay TannaManager - Business DevelopmentRewardPortSubodh RawatSr. Business Development ManagerRewardport Corporate Solutions Pvt. Ltd.Harsh Kapur PillaiDirector - People Engagement & Customer Centricity PracticeTerragni Consulting (P) Ltd.Dr. Anil V PillaiDirectorTerragni Consulting (P) Ltd.Dipti SapatnekarDirector - Value DeliveryTerragni Consulting (P) Ltd.Manojkumar NarayananTerragni Consulting Pvt. Ltd.Ketki GandhiTerragni Consulting Pvt. Ltd.Priyanka DesaiTerragni Consulting Pvt. Ltd.Amita ShindeTerragni Consulting Pvt. Ltd.Srushtee PawarTerragni Consulting Pvt. Ltd.Snehal GadeTerragni Consulting Pvt. Ltd.Ankita ShindeTerragni Consulting Pvt. Ltd.Nidhi SaxenaTerragni Consulting Pvt. Ltd.Radhika HandaAsst. Manager Business DevelopmentTrip XOXO(Reward Port)KT PrasadCountry Director – IndiaZendeskRahul MenonIndia Marketing ManagerZendeskVandana TannaEnterprise Account ExecutiveZendesk
Kiran VaddirajuAccount ExecutiveZendeskYeshas KrishnaPrasadCommercial Sales ManagerZendeskKaran MalikAccount ExecutiveZendeskSuman RamIndia Solutions LeadZendeskKoushik JainSolutions ConsultantZendeskHaseena BibiBusiness Development RepresentativeZendeskKusum BhakuniSales Development RepresentativeZendeskManish BalajiContent Marketing AssociateZoho CorporationRenitha ManiTechnical Support EngineerZoho CorporationAdarsh SonthaliaSales ExecutiveZoho CorporationShashwat KumarHead - AnalyticsAditya Birla Health Insurance Co. Ltd.Richa ParekhHead - Digital MarketingAditya Birla Health Insurance Co. Ltd.Hitesh SatwateChief ManagerAditya Birla Health Insurance Co. Ltd.Rahul D’SaPrivilege Club ManagerAditya Birla Sun Life Mutual FundSaket AnandChannel Head – IFA Engagement, BDAditya Birla Sun Life Mutual FundGaurav SaxenaChannel Manager - IFA, Business DevelopmentAditya Birla Sun Life Mutual FundUmesh SoniJt. President & Head - Technical ServicesAmbuja Cements Ltd.Anup BhatnagarChannel Head - Trade MarketingAmbuja Cements Ltd.Shrikant ChallapellaManager - Central RetentionBajaj Allianz Life Insurance Co. Ltd.Rajat KhoslaGroup Manager - MarketingBata India Ltd.Akash MittalRetail Manager - Matured Market (Mumbai & MP)Sumit GargHead - Customer Experience and PersistencyBata India Ltd.Canara HSBC Oriental Bank of Commerce LifeInsurance Co. Ltd.Rajkumar UdaykumarSVP & Head – Contact Centre & Sevice Delivery OperationsDBS Bank India Ltd.Akshay DeshpandeAdvisorDell International Services India Pvt. Ltd.Alice MathanSr. Vice PresidentDirexions Marketing Solutions Pvt. Ltd.Leena BasrurCMDDirexions Marketing Solutions Pvt. Ltd.
Anish ChowdharyHead –Product & MarketingEdelweiss SME LendingGautam ChopraSenior Vice President - ESOPEdelweiss Wealth ManagementKrishna KachhelaExecutive Vice President - Advisory ServicesEdelweiss Wealth ManagementAditya MehtaDigital marketing consultantEnrich Hair & Skin Solutions Pvt. Ltd.Rajdeep CharanGM CRMEureka Forbes India Ltd.Vinath HegdeGM-CRMEureka Forbes India Ltd.Manoj ChopraHead - Accquiring BusinessFinancial Software & Systems (P) Ltd.Prashant Kumar SinghManager - Supercoin ProgramFlipkart Internet Pvt. Ltd.Amit KumarCEO & Head ( Future Services )Future GroupPradeep NairHead - Sales, southFuture Retail Ltd.Varsha SankholkarVP - Business InsightsHDFC Life Insurance Co. Ltd.Delnaz KhodaijiSr. Manager - Business InsightsHDFC Life Insurance Co. Ltd.Anuja ShuklaNational Manager- Customer ServiceHiltiPiyush KumarAVP - Business TransformationHinduja Global Solutions Ltd.Sheshank RazdanHead of Department – Business DevelopmentHonda Motorcycle & Scooter (I) Pvt. Ltd.P RajagopiHead Sales & Business PlanningHonda Motorcycle and Scooter India Pvt. Ltd.Shefali KathuriaCountry Manager Support- PC CommercialHP India Sales Pvt. Ltd.Neeraj GuptaCountry Manager Consumer Support & QualityHP India Sales Pvt. Ltd.Priya KehairVice president - Customer SupportICICI Lomard General Insurance Co. Ltd.Zeenat MongalAssociate Vice President - Customer SupportICICI Lomard General Insurance Co. Ltd.Vishal ShastriSVP, Customer Service & OperationsICICI Prudential Life Insurance Co. Ltd.Narendra D. JainDirectorIIFL Securities Ltd.Shri Bhudev SinghChief General Manager- PNG MarketingIndraprastha Gas Ltd.Kaushal SatamDesignation: SVP, Airline Partnerships, Product and OperationsInterMilesZameer KocharVP, MarketingInterMilesAbhishek GuptaSenior Manager - Marketing TechnologiesInterMilesJeet KumarSenior Manager – Revenue PartnershipInterMiles
Imana RoySenior Manager - Advanced AnalyticsInterMilesSatnam AjmaniAssistant Manager - Campaign ManagementInterMilesHarvinder WaliaNational Sales HeadLegrand India Pvt. Ltd.Vijay NairSenior Director - Data Analytics & Computational IntelligenceLowe’s Services India Pvt. Ltd.Anshul ChoudharySenior Manager -Merchandising AnalyticsLowe’s Services India Pvt. Ltd.Arun GeorgeSynthia NathanLead Analyst - Merchandising AnalyticsLowe’s Services India Pvt. Ltd.Lead Analyst – Capability Development (Data Analytics & CustomerInsights)Lowe’s Services India Pvt. Ltd.Abhishek RainaVP & Head - Retail LoyaltyLoylty Rewardz Mngt. Pvt. Ltd.Kanik SetiaProgram Manager- Loyalty and Digitization, Bazaar sales, SBUMahindra & Mahindra Ltd.Santanu SenVice President- Strategic InitiativesMax Life Insurance Co. Ltd.Anand SaxenaSr. ManagerMax Life Insurance Co. Ltd.Atul KumarHead, Customer Facing Supply ChainNestle India Ltd.Anuradha KotekarCustomer Facing Supply Chain ManagerNestle India Ltd.Avnish SinghalAVP - Content MarketingOYOPooja AgrawalPartner Valuetree ConsultantsReciprociAzeem DesaiHead - Sales & MarketingReciprociMonu Vikas GuptaSegment Head - Customer Service & Service ExcellenceReliance General Insurance Co. Ltd.Rajanikanth VurimiSVP- Business StrategySBI Life Insurance Co. Ltd.Bala Sundar RaoExecutive DirectorShriram Life Insurance Co. Ltd.Charu GulatiGeneral Manager - Customer ExperienceTata Motors Ltd.N. NagarajSr. Manager - Consumer Experience & AnalyticsTata Pravesh (Tata Steel Ltd.)Megha TalwarAsst Manager - InnovationTata SIA Airlines LimitedKandarp ChaturvediHead Consumer ExperienceTata Steel Ltd.Rohit Baburao BeleSr Manager - Product (Tata astrum)Tata Steel Ltd.Danish SahniSr. Product Lead - TimesPointsTimes Internet Ltd.Aalok KushwahaVP - Strategy & Business OperationsTricog Health India Pvt. Ltd.
Ketan SawarmaleAVP - Personal LoansYes BankMerwyn FernandesAsst. Manager - CorpCommAditya Birla Fashion and Retaill Ltd.Bivabasu KumarHead - Corprate CommunicationAfcons Infrastructure Ltd.Pratik KolekarSenior Officer, Corporate CommunicationsAfcons Infrastructure Ltd.Jainam VoraSr. Pr Executive - PRALTBalajiAnkita AnthonyAVP - PRALTBalajiSimrat BishnoiVice President Marketing & Corporate CommunicationsAmway India Enterprises Pvt. Ltd.Parul ChhabraAGM - Corporate Communication & MarketingBLK Super Speciality HospitalPallavi GolarLead - Internal CommunicationCipla Ltd.Mahesh JayaramDirector - Corporate CommunicationsDell International Services India Pvt. Ltd.Shikha MangolSenior Consultant – Corporate CommunicationsEaton Technologies Pvt. Ltd.Priya KumariHead - Corporate MarketingEaton Technologies Pvt. Ltd.Shalaka KagathraHead - Corporate CommunicationEdelweiss Financial Service Ltd.Divya Malik LahiriHead Public Relations & Sr. Vice PresidentEdelweiss GroupRabin GhoshVP - Corporate CommunicationICICI Securities Ltd.Hutoxi BatliwalaAVP, Corporate CommunicationsIon Exchange India Ltd.Rahul SharmaAssociate Segment Head - MarcomReliance General Insurance Co. Ltd.Rajul BerdeHead - CorpcommSBI General Insurance Co. Ltd.Rohan MazumdarManager - Media & PRTANISHQ (Titan Company Ltd.)Agnihotri royAsst. Manager - MarketingTANISHQ (Titan Company Ltd.)Arunawa KhanAVP - Head CorpcommTata AIA Life Insurance Co. Ltd.
The Customer FEST Show 2020 - List of Attendees Name Designation Company Name Sidharth Damani EVP & Head Business Enablement Aditya Birla Sun Life Mutual Fund Amit Purohit Head- Digital Business Aditya Birla Sunlife AMC Limited Ritesh Saxena Head - Customer Engagement & New Business Operations Aegon Life Insurance Company Ltd. Neelam Kapoor VP & Head - Marketing AGC Networks Ltd.
