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Wyse 5470Work confidently. On the move.0Reviewer’s Guide – July 2019Dell Customer Communication - Confidential
Table of contents1Dell Customer Communication - ConfidentialWyse Brand2Feature Overview3-5Wyse Management Suite6Wyse Essential Accessories7Technical Specifications8Product Gallery9-13Solutions for an array of industries14Services15Important Information16
Wyse brandTechnology is driving rapid change in the world and in business. This has had a big impact on day-to-daywork, and what a workforce needs to be successful. It’s no longer everyone in the office 9-5 and thetechnology is no longer one-size fits all. Supporting mobility, connectivity, flexibility, security are critical tothe business and workers themselves. Virtualizing user desktops and business-critical applications in acentralized datacenter addresses access, compatibility, compliance, support and security concerns. For theend user, desktop and app virtualization or digital workspaces are great ways to organize data and enablethem to work efficiently and productively in an environment that best fits their workstyle. The new generationof Wyse thin clients powers organizations with a more efficient and effective digital experience that enhancesthe user experience and makes endpoint configuration and management easy for IT.Designed to easily integrate into any virtualized or web-based infrastructure, Wyse thin clients deliver a highquality computing experience and address multiple use cases, from basic task workers to users who requiresuperior computing power. In essence, Wyse thin clients shift computing complexity to the datacenter andimprove user productivity.Smarter, faster end-user experiences — Experience smarter productivity with a portfolio optimized toaccess traditional VDI, cloud-hosted virtual desktops and apps and cloud services with unprecedentedsimplicity and flexibility. Capable to meet the needs from collaborative knowledge workers up to graphicsintensive power users, Wyse cloud clients deliver a high-quality computing experience to take fully advantageof the growing number of apps and content whether they are on-premises or on the cloud. Strong securityfeatures, high-speed connectivity to attach a broad range of peripherals and support for multiple displays andmost popular collaboration tools deliver a productive user experience day after day. Ideal for spaceconstrained environments, Wyse cloud clients adapt to the way people work with versatile form factors and alarge choice of mounting options.Intelligent, unified management— Certified with leading VDI brokers, including VMware, Citrix andMicrosoft, Wyse cloud clients and software are optimized to deliver a faster time-to-value and fully leveragethe incredible flexibility and scalability of the cloud computing environment. Installation takes about oneminute per endpoint1 with a simple out-of-the-box automatic setup, configuration and management and WyseEasy Setup provides a shorter time to productivity for Wyse ThinLinux and Windows 10 IoT Enterprise.With the fastest installation process in the industry2, Wyse Management Suite lets take control in five minutesor less and enables intelligent management from the cloud and/or the datacenter of all Wyse endpoints. Toaddress the needs from small to large businesses, this efficient hybrid cloud management solution scalesfrom one to hundreds of thousands of devices.Security for the modern worker — End to end security starts at the endpoint. Wyse cloud clients aredesigned with security in mind with limited attack surface, support for security compliance standards andadvanced multi-factor authentication solutions. Get the most secure thin clients with Dell-exclusive WyseThinOS3 or experience secure access to cloud applications and virtual workspaces from hardened WyseThinLinux with a commercial proven design and Windows 10 IoT Enterprise with Dell added security features.Wyse Management Suite keeps Wyse endpoints always up to date and the mobile app allows IT to viewcritical alerts and send real time commands with one tap at any time.2Dell Customer Communication - Confidential
Feature OverviewWyse 5470Optimized mobility and productivity.Dell’s new mobile thin client meets the needs of an evolving, growing, and increasingly mobileworkforce. From the desk to the meeting to remote work, today’s workers need to connect to allthe technology they use quickly and easily and collaborate and work confidently.Inherent Wyse software security in a mobile package: The most secure mobile thin client withDell-exclusive Wyse ThinOS3. Users could also experience secure access to cloud applicationsand virtual workspaces from the hardened Wyse ThinLinux with a commercial proven design orselect Windows 10 IoT Enterprise with Dell added security features.Power your mobile cloud users: Be productive in style on the HD or Full HD 14’’ display, withtouch screen options and support for up to two external 4K displays. Built with a robust feature setincluding Intel dual and quad core processors with integrated graphics for a rich multimediaexperience, the Wyse 5470 mobile thin client is designed to securely deliver instant-on access totraditional VDI, cloud-hosted virtual desktops or apps and cloud services.Configure and manage with a single tap: Deploy in about a minute1 and autoconfigure in lessthan 104 with unified end-to-end management from Wyse Management Suite and scale easilyfrom one to hundreds of thousands of devices.3Important details on page 16Dell Customer Communication - Confidential
Wyse 5470Feature OverviewTake team work to the next levelRich collaboration and flexible connectivity with built-in support for unified communicationswith the Intel Wireless-AC 9650 card with integrated Bluetooth capability and optional front facingHD camera for seamless collaboration. Featuring HDMI, VGA, USB-C, USB Type-A and RJ45ports for a broad support of peripherals to empower faster, smarter workflow.Ditch the desk: Easily transition from your desk to meetings to remote work with wired, wirelessand Bluetooth connectivity. Qualified with the optional USB-C Dell Dock with data transfer speedsup to 10Gps and seamless firmware updates without rebooting requirements. Designed to chargeyour system faster, support up to two displays and connect to your peripherals via a single cable.Built for easy integration into virtual workspaces: Certified with leading VDI brokers, includingVMware, Citrix & Microsoft and optimized to access traditional VDI, cloud-hosted virtual desktopsor apps and cloud services with unprecedented simplicity and flexibility.4Important details on page 16.Dell Customer Communication - Confidential
Wyse 5470Feature OverviewInherent Wyse software security in a mobile packageWyse client operating systems are secure enough for all workers in all situations and are easy-tomanage. To meet the business needs of collaborative knowledge worker and power users, the Wyse5470 delivers high-speed processing with Intel dual and quad core processors and ultimateflexibility with Wyse ThinOS, ThinLinux and Windows 10 IoT Enterprise OS options.Wyse ThinOS: Enjoy peace of mind with Dell’s exclusive Wyse ThinOS, the most secure thin clientoperating system3. With a zero attack surface, an unpublished API, encrypted data and filesexclusively packaged by Dell, Wyse ThinOS is virus and malware resistant and delivers a zero clientexperience with the latest high performance desktop virtualization protocols. Wyse ThinOS supportsmost popular unified communications solutions to keep users at their productive best. Ready toconnect to Citrix , Microsoft , VMware and Amazon Workspaces environments right out of the box,this light weight firmware base about the size of a digital photograph has minimal overhead and aboot time of less than 10 seconds delivering instant-on user productivity.Wyse ThinLinux: Wyse ThinLinux combines Dell’s optimizations in management and userexperience with security and flexibility of market-leading Ubuntu Linux for a commercial provendesign. Wyse ThinLinux connects to Citrix , Microsoft , VMware and Amazon Workspacesenvironments out of the box without the need to install additional components and supports manypopular unified communication solutions to maximize user productivity.The new user-friendlyinterface and superior multimedia experience with Google Chrome browser enable a productive enduser experience for your digital workspaces. Wyse ThinLinux also opens doors to a world of apps tochoose from and makes the install process a breeze.Windows 10 IoT Enterprise: Combining Dell’s optimizations in management and user experiencewith a rich Windows ecosystem, Windows 10 IoT Enterprise delivers immersive productivity for yourdigital workspaces. Wyse thin clients running Windows 10 IoT Enterprise deliver a shorter time toproductivity with Wyse Easy Setup and support all types of virtual workspaces and a broad-range ofeligible local Windows applications and peripherals to improve collaboration and security. Experienceenhanced protection against modern security threats, less disruption in your workday and less timemanaging remediation of devices with Wyse added-value software providing enhanced Write filterprotection (patent pending technology) and advanced threat protection option.5Important details on page 16.Dell Customer Communication - Confidential
Management SoftwareWyse Management SuiteWyse Management Suite is a powerful, secure and highlyscalable solution for managing and optimizing Wyseendpoints.User friendly, right from the startWith the fastest installation process in the industry2, WyseManagement Suite lets you take control in five minutes orless. Browser/mobile app allows users to view critical alerts,notifications on the dashboard and send real time commandswith one tap. In addition, the management console can nowbe localized in 7 different languages making it convenient forour international customers to deploy it in their regionallanguages.Robust functionality & performanceWyse Management Suite is a flexible cloud managementsolution, that lets organizations centrally configure, monitor,manage and optimize their Wyse thin clients, zero clients andsoftware thin clients (with Wyse Converter for PCs), anytime,anywhere. HTTPS-based imaging, updates and downloads,make it the most secure way to manage Wyse endpoints.Meanwhile, powerful dynamic device-grouping abilities,remote shadow capabilities and the ability to enforce defaultconfigurations give network administrators maximumperformance and flexibility in provisioning and managingdevices on the network.Highly flexibleOrganizations can choose between two main options: Wyse Management Suite Standard: a free, on-premisesmanagement tool for up to 10,000 endpoints. Wyse Management Suite Pro: per seat, per yearsubscription with the option of either on-premises andcloud management – or a combination of both.Wyse Management Suite Pro comes with Dell ProSupport forSoftware - a single point of contact for collaborative andremote assistance, customers get 24x7 support by phone andonline forums.6Dell Customer Communication - Confidential
Optional mobile and work accessoriesNow there’s nothing to tie you down. Enhance the mobility of your Wyse 5470 with accessoriesthat can help you stay powered up, connected and protected on the go. Maximize theperformance of your Wyse 5470 with the ultimate work accessories that can help you increaseyour productivity in the office.Dell Notebook Power Bank Plus –(18,000 mAh) - PW7015LThis lightweight and compact power bank willallow your mobile thin client or cellphone tostay powered on-the-go without adding bulk toyour bag.Dell USB-C Mobile Adapter - DA300Connect your Wyse to almost any device with aconvenient 6 -in-1 compact adapter, that has aSuperSpeed USB 10Gbps data transfer rateand connects to displays without compromisingon performance.Dell Pro Sleeve 14’’The Dell Professional Sleeve protects yourdevice wherever your busy day takes you. Theprofessionally-stylish heather gray exterior isalso water resistant to protect your laptop fromthe weather.Dell Privacy Filter 14’’Keeps your onscreen data private, offeringeffective “blackout” privacy from side viewsoutside the 60- degree viewing angle.7Important details on page 16.Dell Customer Communication - ConfidentialDell 24 Monitor - P2419HOptimize your workspace with this efficient23.8’’ monitor built with an ultrathin bezel, asmall footprint and comfort-enhancingfeatures.Dell Dock – WD19Work at full speed with Dell’s powerful USB-Cdock. Charge your system faster, support upto two displays and connect to yourperipherals via a single cable.Noble TZ04T Compact Wedge LockWith Barrel KeyThe perfect security companion for your Delllaptop. Able to withstand up to 150 pounds offorce, the patented peripheral cable trapallows you to secure your power cables orother peripheral devices.Dell Wireless Keyboard and Mouse –KM636Designed with a compact size and chicletkeys, discover wireless convenience andclutter free performance when you are backat your desk.
Technical SpecificationsFeatureWyse 5470 mobile thin client Technical SpecificationsModel Number1Processor Options1Wyse 5470Intel Celeron N4000 (2 Cores/4MB/2T/up to 2.6GHz/6W) (Wyse ThinOS only)Intel Celeron N4100 (4 Cores/4MB/4T/up to 2.4GHz/6W) (Wyse ThinOS, ThinLinux or Windows 10 IoT Enterprise)Operating System options14Wyse ThinOS, Wyse ThinOS with PCoIP, Wyse ThinLinux, Microsoft Windows 10 IoT EnterpriseServer OS Infrastructure Support VMware Horizon, Citrix Virtual Apps and Desktops (formerly XenDesktop/XenApp), Microsoft Windows TerminalServer, Amazon Workspaces (ThinOS requires PCoIP option)Memory1,2,34GB (1x4GB) DDR4, 2400MHz, SoDIMM RAM8GB (2x4GB) DDR4, 2400MHz, SoDIMM RAMStorage1,316GB eMMC (Wyse ThinOS and Wyse ThinLinux))32GB M.2 2230, SATA, Class 20 SSD (Windows 10 IoT Enterprise)128GB M.2 2230, PCIe NVMe, Class 35 SSD (Windows 10 IoT Enterprise)Display1,1414” HD, 1366 x 768, 60 Hz, Anti-Glare, Non-touch, 250 nits, Cam/Mic. with Antenna14” HD, 1366 x 768, 60 Hz, Anti-Glare, Non-touch, 250 nits, No Cam/Mic. with Antenna14”F HD, 1920 x 1080, 60 Hz, Anti-Glare, Non-touch, 250 nits, Cam/Mic. with Antenna14”F HD, 1920 x 1080, 60 Hz, Anti-Glare, Non-touch, 250 nits, No Cam/Mic. with Antenna14” FHD, 1920 x 1080, 60 Hz, Anti-Glare, Touch, 250 nits, Cam/Mic. with Antenna 14Supports up to 2x external 4K@60Hz monitors using DP 1.2a via USB-C port and HDMI 2.0a or optional Dell dockGraphicsIntel UHD 600 Graphics. DirectX 12 compatible, OpenGL 4.4, OpenCL 1.2, OpenGL ES 3.1, Vulkan.Ports and Slots151 x USB Type C 3.1 Gen 1 with Power Delivery & DisplayPort 1.21 x USB 3.0 (left side), 1 x USB 2.0 with PowerShare (right side)1 x HDMI 2.0a for 4K60 external display (left side)1 x VGA out (right side)1 x Audio jack (left side)1 x SD memory card reader (right side)1 x RJ-45 (left side)1 x Power Connector (rear)Noble Wedge Lock slot1 x integrated CAC/PIV (Smart Card) reader option (TAA only)Docking1Dell Dock- WD19 (optional, sold separately)Security Options7Built-in chassis security lock slot (cable sold separately). Trusted Platform Module (TPM) 2.0. Optional Smart Cardkeyboard.Security Software / SystemsDell Client Command Suite for In-Band Systems ManagementManagement SoftwareWyse Management Suite StandardOptional Wyse Management Suite ProNetworking1Integrated Realtek Ethernet LAN 10Mb/100Mb/1Gb Copper RJ45,Intel Wireless-AC 9560, Dual-band 2x2 802.11ac Wi-Fi with MU-MIMO Bluetooth 5.0. Dual internal antennas1,6.No mobile broadband option. Wake on LAN.Multimedia1,6Optional HD Camera (integrated)Single or Dual array microphones (integrated)6Two integrated stereo speakers (3W)Universal jack (global headset, stereo lineout)InputSingle Pointing Backlit KeyboardBattery93 cell 42 WHr ExpressCharge Capable BatteryPower Adapter65-Watt adapter. 4.5mm barrelDimensions and Weight11Width: 13" (330.3mm) - Height: 0.86"" (20.6mm) - Depth: 9.3" (238mm) - Starting weight: 3.96 lb. (1.8kg)Warranty and Service5,10One-year Limited Hardware Warranty. Keep your Hard Drive services (for removeable SSD only). Optional 3-year DellProSupport for premium support from expert technicians and 24x7 availability and Accidental Damage Service. 2year and 3- year service and support options11.Configuration ServicesFactory Image load, BIOS Customization, Hardware Customization, Asset Tagging and Reporting.Environmental, Ergonomics &Regulatory model: N4P. Regulatory Type: N4P001. ENERGY STAR qualified. EPEAT Registered. WEEE. RoHS.Regulatory Standards12,13FIPS 140-2 compliance using Windows 10 IoTE . Trade Agreements Acts (TAA) configurations available. Halogen free,except EPS. Please see your local representative or www.dell.com for specific details.8Important details on page 16Dell Customer Communication - Confidential
Product Gallery - DimensionsDepth: 9.3” (238mm)Width: 13” (330.3mm)14” displayHeight: 0.86 inches (20.6 mm)9Some features subject to regional availability.Dell Customer Communication - Confidential
Product Gallery – Front ViewOptional HDwebcam10Dell Customer Communication - Confidential14-inch HD or FHD displaywith touch screen option
Product Gallery – Top ViewPowerbuttonBlack resin plasticpalm rest11Dell Customer Communication - ConfidentialPrecisiontouchpadBacklit chiclet keyboard
Product Gallery – Left Side ViewOptional HD Camera (integrated)Power inOptional integrated CAC/PIV(Smart Card) reader (TAA only)USB-C 3.1HDMI 2.0USB 3.0RJ4512Dell Customer Communication - ConfidentialAudio Combo Jack
Product Gallery – Right Side ViewSD CardReader slotUSB 2.0 withPowerShare13Dell Customer Communication - ConfidentialVGANoble WedgeLock Slot
Wyse 5470Solutions for an array of industriesWyse 5470 addresses the needs of regulated industries toensure higher security and more manageability.HealthcareHealthcare professionals need to securely access both their applicationsand patient records, regardless of location or available station. The Wyse5470 mobile thin client allows you to focus on your patients with improvedsecurity, simpler administration and better performance. When using aWyse 5470 mobile thin client on a mobile cart, caregivers can accessreal-time patient data at the point of need to improve the delivery andquality of patient care without sacrificing security or privacy.RetailRetail IT needs to be mindful of expansion plans, portability, data security,management and the durability of systems, making cloud client computinga natural choice for the sector. Secure and easy to deploy and manage,the Wyse 5470 mobile thin client empowers a faster, smarter work flowwith a rich support of peripherals.Government servicesGovernment IT systems come with their own unique set of challenges, butat the forefront are security and strict compliancy requirements. The Wyse5470 mobile thin client provides government, local, regional and federalagencies a secure platform, which enables IT to meet strict governmentmandates to access highly sensitive information. Employees can accesstheir cloud environment securely, while data is protected from thedatacenter to the edge. Trade Agreements Act (TAA) compliantconfigurations feature an integrated CAC/PIV (Smart Card) reader optionfor easy authentication and are EnergyStar qualified and EPEATregistered.Financial servicesThe technical needs of financial services are demanding – they need to fitthe business and comply with policies. Data accuracy, integrity andaccess speed are integral, and systems failures or delays could bedamaging to a company’s reputation or incur penalties. The Wyse 5470mobile thin client is a reliable and manageable endpoint to keep yourcompany’s data at minimal risk. Enable more productivity with support fortwo external 4K displays to view more information on screen withoutminimizing or closing applications and Dell’s powerful USB-C dockdesigned to charge your system faster and connect to your peripherals viaa single cable.14Important details on page 16.Dell Customer Communication - Confidential
Commercial ServicesDell Support Services will help keep you connected and productive throughout the life of your products.From the moment you take your new Dell product out of the box, our team of advanced technology expertsare standing by to help you make the most of it.Base/Limited Hardware Warranty1, if your system encounters an issue covered by the warranty that cannotbe resolved remotely, Dell will provide a convenient way to return your system to a Dell certified repair facilityand return the repaired device.ProSupport3 provides direct access to ProSupport engineers for hardware and software challenges. Thissupport includes SupportAssist technology, which remotely monitors PCs and tablets3, provides notificationsfor issues that arise and automatically creates a case to resolve them. When necessary, a field technician willprovide onsite4 support to ensure repairs are done quickly and conveniently.1 Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or seewww.dell.com/warranty2 ProSupport: Availability and terms of Dell Services vary by region. For more information, visit www.Dell.com/servicecontracts/global3 Restrictions on some Dell systems – tablets and chromebooks.4 Technician and/or part dispatched, ifwww.dell.com/servicecontracts/global for details.15Important details on page 16.Dell Customer Communication - nlinediagnosis.Availabilityvaries.See
Important information1 - Based on Dell internal analysis, June 2019, measuring Wyse ThinOS automated configuration from a file server.2 - Based on Dell internal analysis, March 2017.3 - Based on Dell internal analysis of competitive products, March 2019.4 - Based on Dell internal analysis, June 2019, measuring manual configuration of Wyse ThinOS via OOBE orautomated deployment from a file server.Technical Specifications Footnotes (page 8)1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.Offering may vary by region. Some items may be available after product introduction. For complete details, refer to the TechnicalGuidebook published on www.dell.com.A 64-bit operating system is required to support 4GB or more of system memory.GB means 1 billion bytes and TB equals 1 trillion bytes; significant system memory may be used to support graphics, depending onsystem memory size and other factorsGB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environmentand will be less.Limited Hardware Warranty: For copy of Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, RoundRock, TX 78682 or see www.dell.com/warrantyDual array microphones are only available with touch display option. Single array microphone is only available with non-touchdisplay option.TPM is available in selected regions.For complete listing of declarations and certifications, refer to the Dell Regulatory and Environmental Datasheet found in theManuals section of Product Support information at www.dell.com/support/home/us/en/19The stated Watt Hour (WHr) is not an indication of battery lifeDell Services: Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.Weights vary depending on configuration and manufacturing variabilityPlease refer to www.epeat.net for specific country registration rating and participation.For complete listing of declarations and certifications, refer to the Dell Regulatory and Environmental Datasheet found in theManuals section of Product Support information www.dell.com/support/home/us/en/19.Touch display option is not available with ThinLinux OS optionVGA is mutually exclusive with DisplayPort. DP 1.2a via USB-C supersedes VGA when are both present.Copyright 2019 Dell Inc. All rights reserved. Dell, EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Intel and Core aretrademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States of America and other countries. Microsoft, Windows,and Windows 10 are registered trademarks of Microsoft Corporation. Other trademarks or trade names may be used in this document to refer toeither the entities claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Reproductionin any manner whatsoever without express written permission from Dell Inc. is strictly forbidden.16Dell Customer Communication - Confidential
workforce. From the desk to the meeting to remote work, today'sworkers need to connect to all the technology they use quickly and easily and collaborate and work confidently. Inherent Wyse software security in a mobile package: The most secure mobile thin client with Dell-exclusive Wyse ThinOS3. Users could also experience secure access to .
