Digitalizing Fleet Maintenance And Diagnostics With SAP .

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Bitte decken Sie die schraffierte Fläche mit einem Bild ab.Please cover the shaded area with a picture.(24,4 x 11,0 cm)Digitalizing fleet maintenance and diagnostics with SAPConnected FleetSAP Leonardo Live, Frankfurt/MainJuly 11th – 12thwww.continental-corporation.comInterior

SAP Leonardo LiveRemote Vehicle Data

SAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG3

Continental CorporationOverview 2016Sales by division in %ContiTech14%Chassis &Safety22%› Since 1871 with headquarters in Hanover, Germany› Sales of 40.5 billion› 220,137 employees worldwide› 427 locations in 56 countriesPowertrain18%Tires26%Interior20%Status: December 31, 2016SAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG4

Continental CorporationFive Strong DivisionsChassis & SafetyPowertrainInteriorTiresContiTechVehicle DynamicsEngine SystemsInstrumentation &Driver HMIPLT,Original EquipmentAir Spring SystemsHydraulicBrake SystemsTransmissionPassive Safety &SensoricsAdvanced DriverAssistance Systems(ADAS)Hybrid ElectricVehicleSensors &ActuatorsFuel SupplyInfotainment &ConnectivityPLT, Repl. Business,EMEAIntelligentTransportationSystems (ITS)PLT, Repl. Business,The AmericasBody & SecurityPLT, Repl. Business,Asia PacificCommercial Vehicles& Aftermarket(CVAM)CommercialVehicle TiresTwo Wheel yor BeltGroupElastomer CoatingsFluid TechnologyPower TransmissionGroupVibration ControlPLT – Passenger and Light Truck TiresSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG5

Continental Mobility ServicesConcepts of holistic connectivityeHorizonRemote Cloud KeyVoicROver-the-air UpdatesSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG6

Trends in the Automotive IndustryIncreasing Demand for Networked ServicesOEM76%Want more time-efficient aftersales processes.Workshop75%Want higher customer loyalty.Fleet69%Want live vehicle data.Source: BCG Automotive Aftermarket Study 2015, Capgemini Consulting Aftermarket Study 2015SAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG7

Customer-Specific ChallengesCurrent Situation and Potential Benefits through RVDDelivery of spare parts severaltimes within a day2h Today2hFailure detected:› By driver› By board computerDiagnosis in theworkshopOrderingspare partsFix the car, as soonas the spare parts areavailableTomorrowOnly one delivery per day withspare partsFailure detection andordering of spareparts in one stepFix the car in theworkshopSAP Leonardo LiveRemote Vehicle Data›Knowledge on upcoming service/ repair needs›Increased efficiency›Optimized lead times and logistics›Enhanced customer satisfactionJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG8

Platform for Multi-Brand Vehicle Data AccessRemote Vehicle Data (RVD) PlatformAccess to vehiclespecific dataSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG9

Multi-Brand Vehicle Data AccessTwo Main QuestionsHow is data retrieved from thecar?What services are offered?SAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG10

Solution ComponentsOverviewIn-VehicleCloudServicesRVD PILOTAPPUnified Data AccessDevice ManagementData ManagementDifferent ProductsMultiple ConnectivityOptionsQuick & Easythrough SDKData AnalyticsAdditional ServicesSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG11

Cooperation with SAP on Remote Vehicle DataRVD as underlying vehicle access platformSAP Vehicle InsightsPilot (started in Oct 2015)Productive›Direct device data feed intoSAP Vehicle InsightsSAP Vehicle Insights 200 vehicles connected›› 1.2M data points collectedBackend to BackendintegrationWeb service baseddata and configurationSupport for microservicesContinental RVD Platform!CHECKDTCData IntelligenceScalable SolutionRaw Live DataEvent Triggered DataDevice ConfigurationDevice ManagementBT-DongleSAP Leonardo LiveRemote Vehicle DataSIM-DongleJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG12

Live Data Platform – Provided by SAPShowcase of running systemSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG13

Live Data Platform – Provided by SAPVehicle ListSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG14

Live Data Platform – Provided by SAPLocation OverviewSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG15

Live Data Platform – Provided by SAPDetailed Trip InfoSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG16

Live Data Platform – Provided by SAPDetailed Parameter ViewSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG17

We Enable Your Diagnostic Driven ServicesIdeas and Possibilities for Use CasesERP ProcessUse CasesLogistics/ SCMManufacturingPLMR&DSAP Vehicle InsightsSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG19

RVD & SAP Platform for Multi-Brand Vehicle Data AccessFeatures and BenefitsFeatures:Benefits:Overall cloud-based solutionLocation-independent& Instant data accessAccess throughmultiple HW devicesHigh usabilityStrong security conceptOptimized businessprocessesData Management &IntelligenceIncreased customertrust & loyaltySAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG20

Thank You.SAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG21

Do you have any Questions?Christian BaesslerHead of Sales OE – BU Diagnostics & Services 49 (69) 7603 9504 / 49 151 .comSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG22

Live Data Platform – Provided by SAPShowcase of running systemSAP Leonardo LiveRemote Vehicle DataJuly 12, 2017C. Baessler, I CVAM IAM DS, Continental AG23

Digitalizing fleet maintenance and diagnostics with SAP Connected Fleet. Bitte decken Sie die schraffierte Fläche mit einem Bild ab. Please cover the shaded area with a picture. (24,4 x 11,0 cm) Digitalizing fleet maintenance and diagnostics with SAP Connected Fleet. SAP Leonardo Live, Frankfurt/Main July 11th–12. www.continental-corporation.com .