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REFERENCE GUIDEPolycom Desktop Phone GuideVVX 500VVX 600VVX 1500VVX 1500DSummaryAn affordable Performance BusinessMedia Phone delivering best-in-classdesktop and Unified Communications forbusy professionals.A Premium UC Business Media Phoneintegrating real-time presence, advancedtelephony, and business applications into a moderncommunications experienceThe first Business Media Phone combiningadvanced IP telephony, one-touch video andintegrated business application into a seamless,lifelike experience.An easy-to-use dual stack BusinessMedia Phone for H.323 andSIP environments.Application TargetKnowledge Worker/Professional’s Office,Call centerManagers, Executive Administrators, Small andMedium Business OwnersExecutive Office/Manager’s Office/ProfessionalsExecutive Office/Manager’s Office/Professionals3.5 in TFT LCD Display4.3 in MVA LCD Display7 in TFT LCD display with adjustable screen angle7 in TFT LCD display with adjustablescreen angleGesture based, capacitive touchGesture based, capacitive touchResistive touch screen interfaceResistive touch screen interface Video Conferencing (With camera accessory) (With camera accessory)Videomail Support (With camera accessory) (With camera accessory) (With camera accessory) Polycom HD Voice Technology Full Duplex Speakerphone withAcoustic Clarity Technology Lines (Registrations)121666Dual-stack H.323/SIP (With H.323 license) Line/Speed Dial keys121666Polycom Teleworker Solution Busy Lamp Field (BLF)Functionality Polycom Productivity Suite Polycom Desktop Connector Polycom MyInfoPortal(Weather, News widgets) WebKit-Based Full Browser Exchange Calendar Integration USB Call Recording Business Media PhonesOverviewUser Interface FeaturesLCD DisplayTouch DisplayUnicode Character SupportVideo FeaturesAudio FeaturesBasic FeaturesAdvanced FeaturesBluetooth ConnectivityUSB PortEthernet Port2 x USB 2.02 x USB 2.01 x USB 2.01 x USB 2.02 x 10/100/10002 x 10/100/10002 x 10/100/10002 x 10/100/1000
SoundPoint IP Desktop PhonesSoundPoint IP 321/331SoundPoint IP 335SoundPoint IP 450SoundPoint IP 550SoundPoint IP 560SoundPoint IP 650SoundPoint IP 670Entry-level IP phones withexcellent sound quality,an enterprise-gradefeature set and built-inPoE support.Two-line, entry-levelphone providingunparalleledPolycom HD Voice technology.Three-line desktopphone featuringPolycom HD Voice and productivityenhancing.Revolutionary soundquality and advancedfeatures in a four-lineSIP phone.Unrivaled voiceexperience cuttingedge SIP and GigE ina four-line phone.High-performanceIP phone withPolycom HD Voice technology.A premium SIP desktopphone with color displaythat delivers a rich voice,visual, and applicationsexperience.Cubicle/Common AreaCubicle/Call CenterCubicleManager/Professional’s OfficeManager/Professional’s OfficeExecutive Office/Attendant’s Desk withBacklit ExpansionModulesExecutive Office/Attendant’s Desk withColor Expansion Modules102 x 33 pixel backlit102 x 33 pixel backlit256 x 116 pixel backlitgraphical320 x 160 pixelbacklit graphical320 x 160 pixelbacklit graphical320 x 160 pixelbacklit graphical20 x 160 pixel backlit colorEuropean character setEuropean characterset Up to 3 BacklitExpansion ModulesUp to 3 Color ExpansionModules with AC AdaptorOverviewSummaryApplication TargetUser Interface FeaturesLCD DisplayUnicode Character SupportExpansion Module SupportAudio FeaturesPolycom HD Voice TechnologyFull Duplex Speakerphone withAcoustic Clarity Technology 223446 (48 with ExpansionModule)6 (48 with ExpansionModule)Telephony KeysLine/Speed Dial keysContext-sensitive Soft Keys3344444Display/Menu Navigation Keys5556666Maximum Simultaneous Call Totals88824242424XML Microbrowser PTT and Multicast Group Paging Busy Lamp Field (BLF) Functionality Premium ACD and Hoteling 2 x 10/1002 x 10/100/10002 x 10/1002 x 10/100/1000Advanced FeaturesConnectivitySIP USB PortEthernet IP 321 – 1 x 10/100IP 331 – 2 x 10/1002 x 10/1002 x 10/100 2012 Polycom, Inc. All rights reserved. Polycom , the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. And are registered and/or common law marks in the United States and various other countries. All othertrademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.3275 1012
DATA SHEETPolycom CMA Desktop for Windows and Mac OS XHigh-quality, standards-based video collaboration forboth Mac and PC usersThe Polycom Converged Management Application (CMA ) Desktop applicationis a robust and full-featured video software client that enables face-to-facecommunication across environments and operating systems. Now with feature parityfor Mac and PC, and the addition of SIP Support, the CMA Desktop 5.2 solution is aneasy, cost-effective, and secure way to work from anywhere.The CMA Desktop software is centrally deployed and managed by the PolycomConverged Management Application (CMA) 5000/4000 system, a standards-basedmanagement application which enables large-scale directory services, centralizedprovisioning, and management for thousands of video endpoints, including highdefinition telepresence, legacy video conferencing systems, and other videoinfrastructure components. Teams and individuals are able to securely connect withany standards-based H.323 or SIP video conferencing room, telepresence suite,Windows-based desktop, and other Max OS X clients, giving them the ability to workwith disparate and global teams from anywhere.The Polycom CMA Desktop solution accelerates the benefits of mobile and desktopcommunications across the entire organization by delivering high-quality video andvoice communications and standards-based content sharing. Easy to learn and highlyintuitive, CMA Desktop software allows users to simply point and click to call tocollaborate with colleagues over video from any place, at any time. Users can quicklyverify contact availability and status, initiate chat conversations through instantmessaging, and conduct sidebar conversations with multiple individuals.Polycom CMA Desktop clients are managed and monitored within the same videoecosystem as telepresence and traditional video conferencing systems, providinga powerful solution that spans all video client environments. The client enables ITadministrators to have unprecedented provisioning, management, and reportingcapabilities for successfully deploying desktop video across the organization.Polycom CMA software centrally controls user permissions through Microsoft ActiveDirectory credentials, and manages endpoint software. Up to 5000 registeredclients, including a mixture of Polycom CMA Desktop, telepresence, and traditionalvideo conferencing systems can be supported.Benefits S ecure business-grade videoand audio right from your Mac orPC desktop C entralized deployment andmanagement supporting up to5000 registered clients A dvanced provisioning forsetting client access rights andcapabilities prior to deployment. Microsoft Active Directory integration for simplifyingmanagement and to help ensureaccess to accurate contactinformation for everyone inthe organization E ase-of-use with a powerful andsimple click-to-call interface D eployment is not restricted by theuser’s physical location, use in theoffice or on the road with ease C onsistent usability acrossthe entire video networkreduces learning curve andincreases productivity C ost-effective way to video-enablethe entire workforce on onenetwork with a one-time fee
DATA SHEET Polycom CMA Desktop for Windows and Mac OS X SpecificationsSoftware and hardwarespecificationsProtocols used SIPH.323LDAP/H.350XMPPHTTPS/XML ProvisioningAES–Media encryptionPolycom LPR H.323 Content, H.239 dual streamSIP Content, BFCPH. 224/H.281 far-end camera controlH. 225, H.245, H.241H.460 NAT/firewall traversalH.235 securityDNSNTLMv1, NTLMv2Windows OS requirements Supported Microsoft PC OperatingSystems: Windows XP with Service Pack 2 or later Windows XP Professional–32 bit Windows XP Home Edition–32 bit Windows XP Tablet PC Edition–32 bit Windows Vista with Service Pack 1 orlater–32 bit, 64 bit Windows Vista Ultimate, Enterprise,Business Windows Vista Home Premium, Basic Windows 7–32 bit, 64 bit Windows 7 Ultimate, Enterprise,Professional Windows 7 Home Premium, Basic DirectX 9.0b–10.0 compatible adapter. Note: Only the English version ofWindows OS is supported. Adobe AIR 2.0 or aboveWindows PC requirements Audio only: Intel Atom CPU Basic (up to QVGA): Intel Core 2 Duo2 CPUs 1.6 GHz Premium (up to VGA, PolycomPeople Content technology): Intel Core 2Duo 2.0 GHz, Intel Core i3 2 CPUs 1.6 GHz,Intel Core i5 2 CPUs 1.6 GHz or higher HD Receive (up to 720p): Core 2 Duo 2CPUs 1.6 GHz or higher (up to 15fps), Core2 Duo 2.0 GHz or higher (up to 30fps),Core i5 4 CPUs 2.0 GHz or higher (up to30 fps) H D Transmit (up to 720p): Core i3 4 CPUs1.8 GHz or higher (up to 15 fps), Core i32 CPUs 2.5 GHz or higher (up to 15 fps),Core i5 4 CPUs 2.0 GHz or higher (up to30 fps) RAM: 2GB Storage: 200MB 256MB video RAM recommended forWindows Vista, Windows 7 Display: XGA, 16-bit color or higher Note: SSE2 processor extensions arerequired for all processor types. Mac OS requirements H.261, H.263, H.263 , H.264, H.239 Multiple Monitor Support (must besupported by video card) Picture-In-Picture (PIP) Video-only mode with tool bar operation Brightness control-automatic or manualadjustment (provided by USB camera) Supported Operating Systems:Mac OS X 10.6 Snow LeopardMac OS X 10.7 Lion Models: Systems with x86 processor(with the exception of MacBook Air ,unless CPU load is low and ambienttemperature is cool) Adobe AIR 2.0 or aboveMac PC requirements B asic (up to QVGA): Intel Core 2 Duo 2CPUs 1.6 GHz Premium (up to VGA, People Content):Intel Core 2 Duo 2.0 GHz, Intel Core i32 CPUs 1.6 GHz, Intel Core i5 2 CPUs1.6 GHz or higher HD Receive (up to 720p): Core 2 Duo 2CPUs 1.6 GHz or higher(up to 15fps), Core2 Duo 2.0 GHz or higher (up to 30fps),Core i5 4 CPUs 2.0 GHz or higher (up to30fps) HD Transmit (up to 720p): Core i3 4 CPUs1.8 GHz or higher (up to 15fps), Core I 3 2CPUs 2.5 GHz or higher (up to 15fps), Corei5 4 CPUs 2.0 GHz or higher (up to 30 fps)RAM: 2GBStorage: 200MB256 MB video RAMDisplay: XGA, 16-bit color or higher Results based on test scenarios; actualperformance may vary based on softwareor hardware configurations. The processortypes and speeds listed are for referenceguides. Polycom CMA Desktop softwarewill have equivalent capabilities on otherprocessors with equivalent performance.Video standards & protocolsAudio standards & protocols 20 kHz with G.719 14 kHz bandwidth with Polycom Siren 14,G.722.1 Annex C 7 kHz bandwidth with G.722, G.722.1 3.4 kHz bandwidth with G.729A to G.729a Full duplex audio Echo cancellation Automatic gain control (AGC) Polycom Siren LPR technology Polycom Siren 14 at 24kbps, 32kbps and48kbpsNetwork access N etwork 128 kbps and above(Cable, DSL, or LAN)
DATA SHEET Polycom CMA Desktop for Windows and Mac OS X SpecificationsSupported USB camerasGeneral U SB 2.0 Web Cameras: MicrosoftLifeCam HD-5000, HD-6000, HD-7000,LifeCam Cinema , LifeCam Studio.Logitech C100, C210, C270, C310, C160,C600 and C905, Logitech Webcam Pro9000, Logitech QuickCam Vision Profor Mac Integrated Cameras: iSight built-incamera, Lenovo integrated Webcam Client-supported languages: English USB input device selection capabilityfrom in-call windowLanguages S implified Chinese, Traditional Chinese,English, French, German, Japanese,Korean, Russian, and InternationalSpanish. Supported audio devices L ogitech USB Headset H330, H530,Logitech PC Headset 860, Philips 3.5mmSHM7110U Headset, Logitech ClearChat Comfort, Logitech PC Headset 860,Logitech PC Headset 960, SomicHeadset DT-893. Integrated Microphones; Lenovointegrated webcam. Built-in microphoneon MacBook , MacBook Air, MacBookPro, iMac , and Apple Cinema Display (LED). Logitech QuickCam Vision Pro andLogitech 2MP Webcam C600 Polycom has fully qualified the Audiodevices listed above for interoperationwith the CMA Desktop video client onboth Windows and Mac OS. Other devicesmay also work with CMA Desktop.About PolycomPolycom is the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voicepowered by the Polycom RealPresence Platform. The RealPresence Platform interoperates with the broadest range of business,mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meetface-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists,and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, andsecurity for video collaboration, whether on-premises, hosted, or cloud-delivered. Visit www.polycom.com or connect withPolycom on Twitter, Facebook, and LinkedIn.Polycom, Inc.1.800.POLYCOMwww.polycom.com 2012 Polycom, Inc. All rights reserved. Polycom , the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. And are registered and/orcommon law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any formor by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.2020 0812
DATA SHEETPolycom Telepresence m100The #1 standalone, standards-based, business-classdesktop video app in the worldMobile and desktop users can now experience the freedom of HD-quality visualcommunications from anywhere. Unlike competitive systems, the Polycom Telepresencem100 solution utilizes industry standard protocols, allowing seamless connection to themillions of room and immersive telepresence systems in use today worldwide. Userscan enjoy person-to-person calling or even one-to-many through a video bridge. Withinminutes, the simple software can be downloaded and installed. Users can search forcontacts, friends, and colleagues in their directory and simply click-to-call.Telepresence m100 solution is perfect for small and medium businesses that need acost-effective way to add to their communication tools. The intuitive interface lets userssearch directories for colleagues or friends and click a name to call, discuss projectsand share virtually anything from their desktop to remote participants and teams.Larger organizations will use the software to conduct efficient talent interviewsand build vendor relationships. The software also gives remote users the ability tosimply download the software-based video client to stay connected to these largeorganizations without providing expensive transportation. Remote users can stayconnected to large organizations without expensive and reoccurring travel or less thanadequate communication devices. Vendors and contractors are no longer required tobe onsite, saving company office space requirements. This flexible and secure softwareoffers a powerful, low-risk and standards-based way to build relationships.Benefits Premier-quality audio, video, andcontent – Crisp high resolutionvideo with H.264 High Profiletechnology, high fidelity 14 kHzaudio, and HD content sharing Simple and easy to use – Alongwith an easy-to-use interfacesimilar to your favorite chatprogram, click-to-call featuresand organization directoryoffer more benefits withoutextra complications Mobility – Always on, alwaysconnected. Stay in touch withcolleagues and customers fromthe office, home, or while travelingFor users of group conferencing systems, the premium performance and advancedfeatures of the Polycom Telepresence m100 solution will perfectly integrate andcomplement larger room systems while maximizing end-to-end conferencing andcollaboration quality. Superior innovation – PolycomConstant Clarity technologyproduces high-quality audio andvideo over less than optimalInternet connectionsThe Telepresence m100 solution offers a number of innovative features, includingPolycom Constant Clarity technology. Even when Internet connections are less thanoptimal, Constant Clarity technology protects visual communications with the sametechnology used in premium-grade immersive telepresence solutions. High return on investment – Workswith existing hardware and softwaresolutions from other PolycomTelepresence m100 users to roomsystems using H. 323 and SIPIn today’s Internet-driven world, the ability to conduct real-time communication andcollaboration is critical to an organization’s survival. As the market leader in unifiedcollaboration, our award-winning conference technology makes it easy for people tointeract and maximize productivity with high-quality voice, video and content sharing—over any network, anywhere around the globe. That’s why more organizations worldwideuse and prefer Polycom conferencing solutions. To meet the needs of a large deploymentabove 100 users, consider the Polycom CMA Desktop enterprise solution. Low total cost of ownership –User-friendly download requireslittle to no IT staff support to installor maintain. Using standard USBcameras that are often already inplace is also cost effective
DATA SHEET Polycom Telepresence m100 SpecificationsProduct SpecificationsProtocols used H.323SIPSIP Content BFCPH.323 Content H.239LDAP/H.350AES-Media encryptionH.460 Firewall TraversalAudio 20KHz with G.71914kHz with Polycom Siren 147kHz with G.722, G.722.13.4kHz with G.711, G.728Full Duplex AudioEcho CancellationAutomatic Gain Control (AGC)Automatic Noise Suppression (ANS)Voice over IP (VoIP)Video H.261, H.263, H.263 , H.264 Multiple Monitor Support — must besupported by PC video card Picture-In-Picture (PIP)People Video Resolution HD VGA (640x480) – High resolutionwebcam Half-VGA (320x480) CIF (352 x 288 pixels) SIF (352 x 240 pixels) QCIF (176 x 144 pixels) QVGA (160 x 120 pixels) – Native Webcamera resolution 720p receive onlyContent Video Resolution Show PC desktop as Content:-- Capture – Native resolution ofcomputer desktop-- Transmit and Receive – XGA (1024 x 768) 4CIF (704 x 576 pixels) CIF (352 x 288 pixels)Data H.323 Annex Q far-end camera controlSecurityH.235 v3 AES encryptionAdmin lock-down of configuration pagesCameras Supported U SB 2.0 Web Cameras: Microsoft HD-5000, Microsoft LifeCam Cinema ,LifeCam HD-6000, Logitech C100,Logitech C210, Logitech C310,Logitech Webcam Pro 9000, LogitechWebcam C905 Polycom has fully qualified the USBdevices listed above for interoperationwith Telepresence m100 software.Other USB devices may also work withTelepresence m100 software Directory Services Supports Polycom Global Address Book Support for Active Directory-- LDAP through Polycom GlobalAddress Book Supports Local Address Book-- Contact List-- Most Recently Called List Dialing CapabilitiesDNS aliasE.164 extensionIP address H .323 external gatekeeper, gateway, andMCU support SIP URIQuality of Service (QoS) and experience –Polycom Constant Clarity technology E rror concealment for optimalexperiences even over the public internet Network Address Translation (NAT)support Automatic gatekeeper discoveryConfigurable fixed port rangesLip synchronizationAsymmetric call speedPC Hardware Requirements B asic (up to QVGA):1.5 GHz P4, 1.2 GHzPentium M/AMD Turion or higher Standard (up to CIF, People Content):2.0 GHz P4, Pentium M/AMDTurion 1.4 GHz Premium (up to VGA, People Content):3.2 GHz Pentium, Pentium M/AMDTurion 2.0 GHz HD (up to 720p): Quad Core Duo 2.0 GHz RAM: XP – 1GB, Vista
Polycom Desktop Connector Polycom MyInfoPortal (Weather, News widgets) WebKit-Based Full Browser Exchange Calendar Integration USB Call Recording Bluetooth Connectivity
