Transcription
Use & Care GuideSmart Top-Loading High Efficiency Low-Water WasherPara obtener accesoal Manual de uso ycuidado en español, o paraobtener información adicionalacerca de su producto, visite:www.whirlpool.com.Get the app and connect instructions, terms of use, and privacy policy at www.whirlpool.com/connectIf you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591Designed to use only HE High Efficiencydetergents.W10722869AW10722870A - SP
Table of ContentsWasher Safety. 3Washer OverviewConnectivity Features. 4Wash Performance Features. 5Control Panel. 7Connectivity Setup. 9Cycle Guide. 11Using Your WasherBasic Operation. 12Smart Operation. 16Washer Maintenance. 17TroubleshootingConnectivity. 19Washer Operation. 20Connected Appliance Regulatory NoticesFCC and IC Compliance . 25Open Source License Usage. 26Warranty. 27Assistance or Service. Back Cover2
Washer SafetyState of California Proposition 65 Warnings:WARNING: This product contains one or more chemicals known to the State of California to cause cancer.WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or otherreproductive harm.3
Washer Overview — Connectivity FeaturesWi-Fi connectivity allows your Smart Washer to connect to the Internet and interact with the Whirlpool app from your smartphoneor mobile device. This connection opens up several Smart options to you: options intended to save you valuable time and energy.uQuiet ModeWhat it does: Lets you turn off the tones and beeps comingfrom your washer.What it does for you: Allows you to do laundry withoutdisturbing anyone else in the household.qIssue Alerts (Opt-In)What it does: Sends you a push notification if something hasgone wrong.What it does for you: Gives you a heads-up, and providesguidance to fix simple issues through videos and step-by-stepinstructions.If the issue is more complex, you can e-mail or call our servicecenter directly from the Whirlpool app.SMART FEATURESSMART ABOUT ENERGYSmart Features help make your everyday more efficient by lettingyou remotely monitor, manage, and maintain your washer.Your Smart Washer can monitor and respond to changing energydemand levels on the power grid.Remote Start & PauseSmart Delay (Opt-In)What it does: Allows you to send remote control of your washerto your smartphone or mobile device via the Whirlpool app.What it does for you: Lets you manage when to start your washcycle and when your laundry gets done. Have freshly washedlaundry when you’re ready for it – not just when you’re hometo wait.Cycle ProgressWhat it does: Gives you an up-to-the-minute look at your washcycle progress and remaining cycle time from anywhere.What it does for you: Relieves you of having to visit the laundryroom to check on the status of your wash cycle.Clothes Clean Notification (Opt-In)What it does: Your washer will send you a push notificationwhen its current cycle is complete.What it does for you: Alerts you precisely when the wash isdone, so you can get the next load started and move on toother things.If you can’t unload the washer right away, or are away fromhome when a cycle finishes, you can remotely activate LoadFresh cycles to help your clothes stay fresh until you’re ableto get to them.Specialty Cycles & My CycleWhat it does: Allows you to browse additional wash cyclesavailable in the Whirlpool app and download a cycle to thewasher with the Download & Go option. You can also createand save your own customized cycles.What it does for you: Takes the guesswork out of selecting theoptimal washer settings for garments and household items thatrequire specialized care.4What it does: When energy demand is high, it gives youthe option to delay starting a wash cycle until demand levelsare lower.What it does for you: You can feel good about giving a littleback to the environment. Some consumers may even see a lowerenergy bill.If you need to begin a wash cycle immediately, you can overridea Smart Delay. The washer will return to energy monitoring on thenext cycle.GET STARTEDRefer to the Quick Connect packet that came with your washer,or see the “Connectivity Setup” section on pages 9 and 10 of thisUse & Care Guide and follow the instructions to get connected.Check the Whirlpool app frequently for additional informationand features.
Washer Overview — Wash Performance FeaturesCleaning with Less WaterWashplateWashplateAutomatic Load Size SensingOnce you start the cycle, the lid will lock, and the washer willbegin the sensing process to determine the correct water levelfor the load.Initially the basket will start to spin prior to adding water; this ispart of the sensing process and is normal. This low-water washmethod uses less water and energy compared to a traditionalagitator-style washer.Choosing the Right DetergentTraditional agitator-stylewasherLow-water washerThe most visible difference in your new washer is the low-waterwashplate wash system. The washer automatically adjusts thewater level to the load size — no water level selector is needed.Use only High Efficiency detergents. The package will bemarked “HE” or “High Efficiency.” Low-water washing createsexcessive sudsing with a regular non-HE detergent. Usingregular detergent will likely result in longer cycle times andreduced rinsing performance. It may also result in componentfailures and noticeable mold or mildew. HE detergents are madeto produce the right amount of suds for the best performance.Follow the manufacturer’s instructions to determine the amountof detergent to use and do not go over the Max line. See “UsingLaundry Product Dispensers” for more information.Use only High Efficiency (HE) detergent.Improved CleaningFor best performance, it is recommended to load items in looseheaps evenly around the washplate.Low-water cleaning means concentrated cleaning. Ratherthan diluting detergent as done in an agitator-style washer,this washer delivers the detergent directly to the soils. This lowwater wash also allows the clothing to move in a more effectiveway to remove soils.Normal Sounds You Can ExpectAt different stages of the wash cycle, you may hear soundsand noises that are different from those of your previouswasher. For example, you may hear a clicking and hum at thebeginning of the cycle, as the lid lock goes through a self-test.There will be different kinds of humming and whirring soundsas the washplate moves the load and as the basket is slowingdown to stop. And sometimes, you may hear nothing at all, asthe washer determines the correct water level for your load orallows time for clothes to soak.As the washer dampens and moves the load, the level of theitems will settle in the basket. This is normal, and does notindicate that more items should be added.IMPORTANT: You will not see a washer basket full of wateras with your past agitator-style washer. It is normal for someof the load to be above the water line.5
DispensersABLiquid fabric softener dispenserPour measured liquid fabric softener into the liquid fabricsoftener dispenser, if desired. It will dispense automaticallyat the optimum time. Use only liquid fabric softener in this dispenser.BCHigh Efficiency “HE” detergent dispenserAdd liquid or powdered HE detergent product to thisdispenser for your main wash cycle. Remove tray if usingpowder detergent.IMPORTANT: Make sure tray is in drawer when using liquiddetergent and removed when using powder detergent anddo not go over the Max line.AUse only High Efficiency (HE) detergent.NOTE: Follow the manufacturer’s instructions to determinethe amount of detergent to use.CD6TimedOxi dispenserThis dispenser holds up to 3/4 cup (180 mL) Oxi boosteror other laundry booster, such as powdered or liquidcolor-safe bleach. Laundry boosters are automaticallydispensed at the proper time during the wash cycle. Besure to select Oxi from the Deep Clean options to ensureproper dispensing.NOTE: Fill dispenser with only Oxi. Do not mix with bleach.Liquid chlorine bleach dispenserThe bleach will be automatically diluted and dispensed atthe optimum time during the wash cycle. This dispensercannot dilute powdered bleach.NOTE: Fill dispenser with liquid bleach only.D
Washer Overview — Control Panel142u75832q69810NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections areregistered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its nameuntil the desired section is illuminated.1POWER BUTTON2WHAT TO WASH/HOW TO WASH3START/PAUSE BUTTON4First select a setting from the “What to Wash” menu andthen select a setting from the “How to Wash” menu to getthe best combination cycle available for the type of itemsyou are going to wash. See “Cycle Guide” for cycle details.Touch and hold the START/PAUSE button to begin theselected cycle; touch again to pause a cycle.The light above the Start/Pause button will be solidly lit inany running states. It turns off at the end of a cycle. It willflash when in a paused state or when waiting for you totouch Start/Pause after setting the washer for RemoteStart mode.ADD GARMENTWhen Add Garment is lit, you may touch Start/Pause topause the washer. Open the lid and add items, then touchand hold START/PAUSE to start the washer again.TIME/STATUS DISPLAYThe Time/Status display shows the time required for thecycle to complete. Factors such as load size and waterpressure may affect the time shown in the display. Tightlypacked loads, unbalanced loads, or excessive suds maycause the washer to adjust the cycle time as well.When the cycle is complete, the display will show ENDuntil the lid is opened.5REMOTE STARTTo start a washer cycle remotely from the Whirlpool app, touch and hold DOWNLOAD & GO for about 3seconds. The Remote Start status indicator (6) and theindicator above the Start/Pause button (3) will beginblinking. Touch and hold START/PAUSE to set the mode.The indicator above Start/Pause will go out, and theRemote Start indicator will be solidly lit.NOTE: Any interaction with the washer once a RemoteStart has been set will cause the mode to cancel. See“Using Your Washer — Smart Operation” for details.Touch to turn the washer ON. Touching once while thewasher is on will cancel the current cycle and turn thewasher OFF.CONNECT BUTTONTouch CONNECT during the initial connection of the washerto your home Wi-Fi network. The Wi-Fi status indicator (6)will be lit when the washer is connected to the network. See“Connectivity Setup” section for details. If the washer is in aSmart Delay, touch CONNECT to override the delay and begina wash cycle immediately.6CONNECTIVITY STATUS INDICATORSuuuqqq7Remote StartWi-FiSmart DelaySMART GRID STATUS INDICATORS (uq)BlueThe BLUE indicator will be lit during times of OFF-PEAKenergy demand. Wash cycles will begin without delayupon touch and hold of the Start/Pause button.AmberThe AMBER indicator will be lit during times of PEAK energydemand. The washer will go into Smart Delay mode upontouch and hold of the Start/Pause button, and the SmartDelay indicator (6) will illuminate. When energy demandreturns to OFF-PEAK levels, the AMBER indicator and SmartDelay indicator will go out, the BLUE indicator will illuminate,and the wash cycle will begin.If Whirlpool app service is momentarily unavailable, theSmart Grid status indicators will be OFF. Touching Connectwill cause the BLUE indicator to blink for 2 seconds andthen stay OFF.DOWNLOAD & GO OPTIONSet a Specialty Cycle or My Cycle in the Whirlpool appand download it to your washer. The light above Download& Go will illuminate, indicating that the cycle has beenreceived. Touch DOWNLOAD & GO to select the cyclefor use. See “Using Your Washer — Smart Operation”for details.7
8OPTIONSYou may add or remove options for each cycle. Not alloptions can be used with all cycles, and some are presetto work with certain cycles.END BEEPTouch this button to turn the signal indicating the endof a wash cycle to low, medium, high, or off.NOTE: You may also adjust the tones that sound whena feature, setting, or option is touched. Touch and holdEND BEEP for about 3 seconds to turn key activationsounds to low, medium, high, or off.DEEP CLEANOxiSelect the Oxi option so that it is added to the loadat the correct time.SteamThe Steam Clean option adds additional soak andwash time to many cycles to help remove tough stains,as well as a steam boost for added cleaning power.Steam Clean uses a heater within the washer tomaintain the selected temperature setting throughoutthe wash period. Steam Clean may be selected asan option with other cycles.UTILITY TOOLSClean WasherUse this every 30 washes to keep the inside of yourwasher fresh and clean. This cycle uses a higher waterlevel. Use with affresh Washer Cleaner tablet or liquidchlorine bleach to thoroughly clean the inside of yourwasher. This cycle should not be interrupted. See“Washer Care.”IMPORTANT: Do not place garments or other itemsin the washer during the Clean Washer cycle. Use thiscycle with an empty wash tub.Rinse & SpinCombines a rinse and high speed spin for loadsrequiring an additional rinse cycle. Also use for loadsthat require rinsing only. If you want a Drain & Spin,select RINSE & SPIN and then deselect EXTRA RINSE.EXTRA RINSEThis option can be used to automatically add a secondrinse to most cycles.PRESOAKUse this option to add an extra soak period to any cycleto help loosen tough stains. The washer will fill and thenpause to soak, and then begin the selected cycle.9CYCLE MODIFIERSWhen you select a cycle, its default settings or the previouscycle selection will light up.TEMPERATURETemperature control senses and maintains uniformwater temperatures by regulating incoming hot andcold water.Select a wash temperature based on the type of fabricand soils being washed. For best results and followingthe garment label instructions, use the warmest washwater safe for your fabric. On some cycles, warm and hot water may be coolerthan what your previous washer provided. Even for cold wash settings, some warm watermay be added to the washer to maintain a minimumtemperature.8SOIL LEVELSoil Level (wash time) is preset for each wash cycle.As you touch the Soil Level pad, the cycle time (minutes)will increase or decrease in the Time/Status display anda different wash time will appear.Select the most suitable setting for your load. For heavilysoiled items, select Heavy Soil Level for more washtime. For lightly soiled items, select Light Soil Level forless wash time. Lighter soil level setting will help reducetangling and wrinkling.SPIN SPEEDThis washer automatically selects the spin speedbased on the cycle selected. The preset speeds can bechanged. Not all spin speeds are available with all cycles. Faster spin speeds mean shorter dry times, but mayincrease wrinkling in your load. Slower spin speeds mean less wrinkling, but will leaveyour load more damp.10 LIDThe Lid Lock indicator () lights upwhen the lid is locked and cannot beopened. If you need to open the lid,touch START/PAUSE. The lid willunlock once the washer movementhas stopped. This may take severalminutes if the load was spinning athigh speed. It will be flashing during any unlocking process.Touch and hold START/PAUSE again to restart the cycle.
Connectivity SetupIMPORTANT: Proper installation of your washer prior to use is your responsibility. Be sure to read and follow the InstallationInstructions that came with your washer.Automatic Setup Instructions – Wi-Fi Protected Setup (WPS)You will need:2. Washer setup (time sensitive step) A home wireless router capable of Wi-Fi Protected Setup(WPS). The router should be on and have a live Internetconnection. The Smart Appliance ID (SAID) from your washer. This islocated on a sticker under the washer lid.NOTE: If your home wireless router is not equipped with a WPSbutton, please check the user manual of your router to confirmif it is WPS capable. If not, alternate setup instructions are atwww.whirlpool.com/connect.ADuq1. Router setupINTERNETBCWI-FI PROTECTEDSETUP (WPS)AuBHOME WIRELESSROUTERPress the WPS button on the router. An indicator light willbegin blinking.qHELPFUL TIP: The WPS function on your router is activefor 2 minutes. Complete the next step within that timeframeor you will need to reinitiate WPS.uCuqDqTouch the POWER button (A) to turn on the washer, then touchthe CONNECT button (B).The Wi-Fi status indicator (C) on the washer control panel willblink slowly while your washer and router attempt to connect.The Time/Status display (D) will show a “sensing animation”.This can take up to 2 minutes.If the connection is successful, the Wi-Fi status indicator willcome on and remain lit.If Your Washer Doesn’t ConnectIf your washer and router fail to connect after 2 minutes,the Wi-Fi status indicator (C) will blink rapidly for 2 secondsand then turn off. Refer to the “Troubleshooting — Connectivity”section of this Use & Care Guide, check any connectioninstructions for your specific router, and refer to alternateinstructions at www.whirlpool.com/connect.9
Connectivity Setup (cont.)NOTE: If this is your first Smart Appliance, you will need to download the Whirlpool app and create an online user account.If you already have the app and a user account, please skip ahead to “Register your washer in your user account.”*3. D ownload app Register your washer in youruser accountSET UPFrom your mobile device, smartphone, or tablet, go towww.whirlpool.com/connect and follow the instructionsto download and install the Whirlpool app.4. A ccount setupSET UPOnce installed, tap the Whirlpool app icon to run the app.You will be guided through the steps to set up a user account.The app will make sure to get the necessary personal and homeinformation, as well as information about your energy company.Registering your washer in your account is a necessary step inorder for you to take full advantage of the Smart Features. Whenprompted by the app, enter the Smart Appliance IdentificationNumber (SAID) (case sensitive), which can be found on a stickerunder the washer lid.My Smart Appliance ID# is:NOTES: Once you’ve connected your washer to your home Wi-Finetwork, it will remain linked even if the power goes out,you move the appliance, or if you put it in storage fora while. If you replace your wireless router (or get a different SmartWasher), you will need to repeat this connect
SMART ABOUT ENERGY Your Smart Washer can monitor and respond to changing energy demand levels on the power grid. Smart Delay (Opt-In) What it does: When energy demand is high, it gives you the option to delay starting a wash cycle until demand levels are lower. What it does for you: You can
