Transcription
IP Phones Deployment Guide for BroadWorks Environmentii
About This GuideAbout This GuideBroadSoft UC-One is a complete Unified Communications solution, providing a comprehensivesuite of services meeting both business and consumer requirements. The UC-One solutioneffectively leverages multiple BroadSoft products: BroadWorks, BroadTouch and BroadCloud, toprovide the full UC-One User Experience.This guide describes the BroadWorks device management interface and introduces how todeploy Yealink IP phones for the administrator using the BroadWorks device managementinterface. In addition, this guide provides the detailed instructions for BroadSoft integratedfeatures. The BroadCloud features are available on the following Yealink IP phones: SIP-T58V/A and SIP-T56A IP phones running UC-One firmware version 80 or later. SIP-T54S, SIP-T52S, SIP-T48G/S, SIP-T46G/S and SIP-T29G IP phones running UC-Onefirmware version 81 or later.These features require the support from the BroadSoft BroadWorks platform with patches andBroadSoft BroadCloud services. The BroadSoft BroadWorks features are available on thefollowing Yealink IP phones: SIP-T58V/A, SIP-T56A and W52P IP phones running UC-One firmware version 80 or later. SIP-T54S, SIP-T52S, SIP-T48G/S, SIP-T46G/S, SIP-T42G/S, SIP-T41P/S, SIP-T40P/G,SIP-T29G, SIP-T27P/G, SIP-T23P/G, SIP-T21(P) E2, SIP-T19(P) E2 and W56P IP phonesrunning UC-One firmware version 81 or later.These features require the support from the BroadSoft BroadWorks platform.Who should use this guide?This deployment guide is intended for system and network administrators familiar withconfiguring and deploying Yealink IP phones and with the components of the BroadSoftenvironment.Before reading this guide, you should be familiar with the following: Previous knowledge of and experience with BroadSoft UC-One components Access to BroadSoft UC-One product documentations and relevant firmware Previous knowledge of and experience with Yealink IP phones Access to Yealink IP phones documentations and relevant firmwareiii
IP Phones Deployment Guide for BroadWorks EnvironmentIn This GuideThis deployment guide includes the following chapters: Chapter 1, “BroadWorks Device Management” describes BroadWorks device management. Chapter 2, “Configuring Device Management on BroadWorks” describes how to configuredevice management on BroadWorks. Chapter 3, “Configuring BroadSoft Integrated Features” describes how to configureBroadSoft integrated features on the BroadSoft server and IP phones. Chapter 4, “Upgrading Firmware” describes how to upgrade the firmware of IP phones. Chapter 5, “Downloading and Verifying Configurations” describes how to download bootfiles and configuration files and verify configurations.iv
Table of ContentsTable of ContentsAbout This Guide . iiiWho should use this guide? . iiiIn This Guide . ivTable of Contents . vBroadWorks Device Management . 1Overview . 1Key Concepts . 1Network Architecture . 3Configuring Device Management on BroadWorks . 5Log in BroadWorks as System Administrator. 5Customizing BroadWorks Tags . 5Creating the Device Profile Type . 9Defining Device Profile Type Files . 13Log in BroadWorks as Group Administrator . 17Creating the BroadWorks Device Profile . 17Customizing a Static Tag . 18Uploading Device Template Files. 20Uploading Static Files . 24Assigning the Device Profile to the User . 25Checking the Users Assigned the Device Profile . 26Configuring BroadSoft Integrated Features . 27BroadCloud Features . 28Configuring Yealink IP Phones . 29Xtended Services Interface (XSI) . 35Configuring Yealink IP Phones . 36Simultaneous Ring Personal . 40Configuring the BroadSoft Server . 40Line ID Blocking . 42Configuring the BroadSoft Server . 43Anonymous Call Rejection . 44Configuring the BroadSoft Server . 44v
IP Phones Deployment Guide for BroadWorks EnvironmentBroadWorks Anywhere . 46Configuring the BroadSoft Server . 46Remote Office . 50Configuring the BroadSoft Server . 51BroadSoft Directory. 52Configuring the BroadSoft Server . 53Configuring Yealink IP Phones . 58BroadSoft Call Log . 62Configuring the BroadSoft Server . 63Configuring Yealink IP Phones . 64Local Call Log . 66Configuring Yealink IP Phones . 66Call Park . 67Configuring the BroadSoft Server . 68Configuring Yealink IP Phones . 71Group Paging . 77Configuring the BroadSoft Server . 78Instant Group Call . 80Configuring the BroadSoft Server . 80Hunt Group . 82Configuring the BroadSoft Server . 82CommPilot Call Manager . 85Authentication . 86Configuring the BroadSoft Server . 87Authorization/Account Codes . 88Configuring the BroadSoft Server . 88Call Waiting . 90Configuring the BroadSoft Server . 90Configuring Yealink IP Phones . 92Diversion Inhibitor . 93Configuring the BroadSoft Server . 94Do Not Disturb . 94Configuring the BroadSoft Server . 95Configuring Yealink IP Phones . 96Call Forward. 99Configuring the BroadSoft Server . 100Configuring Yealink IP Phones . 102Group Night Forwarding . 108Configuring the BroadSoft Server . 109Alternate Numbers . 111Configuring the BroadSoft Server . 113Configuring Yealink IP Phones . 115Sequential Ring . 115Configuring the BroadSoft Server . 116vi
Table of ContentsCall Transfer . 118Configuring the BroadSoft Server . 119Feature Key Synchronization . 121Configuring Yealink IP Phones . 121Network Conference . 122Configuring Yealink IP Phones . 122Call Pickup . 124Configuring the BroadSoft Server . 124Configuring Yealink IP Phones . 128Calling Line ID Presentation . 131Configuring the BroadSoft Server . 132Configuring Yealink IP Phones . 136Calling Line ID Blocking Override . 138Configuring the BroadSoft Server . 139Connected Line Identification Presentation . 140Configuring the BroadSoft Server . 140Configuring Yealink IP Phones . 141Connected Line Identification Restriction . 142Configuring the BroadSoft Server . 142Meet-Me Conferencing . 143Configuring the BroadSoft Server . 144Configuring Yealink IP Phones . 147Busy Lamp Field List . 150Configuring the BroadSoft Server . 151Configuring Yealink IP Phones . 152Shared Call Appearance . 157Configuring the BroadSoft Server . 158Configuring Yealink IP Phones . 160Music/Video on Hold . 170Configuring the BroadSoft Server .
connect to BroadWorks to download the boot file and configuration files, firmware, and other static files required to deliver services. The administrator can manage and control all aspects of device configuration centrally in the network. Key Concepts To use device management, it is impo
