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MITELSIP Center of ExcellenceMitel 3300 Integrated Communications PlatformSIP Compatibility Reference DocumentSIP CoE 08-5159-00014Page 1

NOTICEThe information contained in this document is believed to be accurate in all respects but is notwarranted by Mitel Networks Corporation (MITEL ). The information is subject to changewithout notice and should not be construed in any way as a commitment by Mitel or any of itsaffiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for anyerrors or omissions in this document. Revisions of this document or new editions of it may beissued to incorporate such changes.No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical - for any purpose without written permission from Mitel NetworksCorporation.TRADEMARKSMitel is a trademark of Mitel Networks Corporation.Windows and Microsoft are trademarks of Microsoft Corporation.Other product names mentioned in this document may be trademarks of their respectivecompanies and are hereby acknowledged.Mitel 3300 Integrated Communications Platform SIP Compatibility Reference DocumentJuly 10 2009, 09-5159-00014 27 , Trademark of Mitel Networks Corporation Copyright 2009, Mitel Networks CorporationAll rights reservedPage 2

Table of ContentsOverview .5Legend .6SIP Trunking Service Providers.7SIP Endpoints.9SIP Gateways.11SIP Firewall / Enterprise Session Border Controller.12SIP Applications and Servers .13Enterprise SIP Servers.14Appendix A – SIP Trunk Interop Details.15Appendix B – SIP Lineside Interop Details .16Page 3

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideOverviewThe purpose of this document is to provide the “All Purpose View” of the SIP Interop with theMitel 3300 Integrated Communications Platform (ICP). Contained within this document is thecurrent list of approved interop service providers, endpoints, gateways, firewalls, applicationservers and enterprise SIP Servers.If a device is not listed below, please contact your local Account Executive for the latest SIPinterop activity on your device.Disclaimer: Although Mitel has attempted to setup the interop testing facility as closelyas possible to a customer premise environment, implementation setup could bedifferent onsite. YOU MUST EXERCISE YOUR OWN DUE DILIGENCE IN REVIEWING,planning, implementing, and testing a customer configuration.Page 5

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideLegendReserved for MSA Gold Preferred members only, this rareclassification is reserved for key strategic components of ourportfolio for which Mitel assumes the full responsibility for support,acting as the interface between the customer and the 3rd party asnecessary.The most common certification which means the device/servicehas been tested and/or validated by the Mitel SIP CoE team.Product support will provide all necessary support related to theinterop, but issues unique or specific to the 3rd party will bereferred to the 3rd party as appropriate.Denotes that the 3rd party provider of the device/service hasperformed the interop testing they deem necessary and hasasserted to Mitel that the interop was successful. All supportrelated to the interop is referred directly to the 3rd party, as theyare the ones making the assertion of compatibility, not Mitel.For informational purposes only, field-assessed means that thedevice/service has been tested and/or used to some degree bysomeone successfully, though details may or may not beavailable. Mitel product support does NOT apply to field-assessedinterops.Indicates a newly added interop since the last published versionof this document.Indicates an update to the configuration guide has been createdsince the last published version.Page 6

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSIP Trunking Service ProvidersProvider3300 ICP360 Networks9.0 UR2Accessline9.0Allstream9.08.0 UR4AT&T10.0babyTel10.0Broadview9.0Config GuideVideo calls not supported08-4940-0005508-4940-00036Testing performed with labenvironment , Teleworker limitations08-4940-00015IP Flexreach SIP Service08-4940-00014The SIP COE team concluded Miteltesting successfully. Known issueswith conferencing and faxing havebeen addressed. AT&T certificationis still pending.07-4940-00005T.38 and Video not supported08-4940-0003008-4940-00031Known issues with Call Privacy, andcertain call features with loopbackcalling.08-4940-000328.0Certification from Cbeyond stillawaiting successful customer trials07-4940-000069.0International calls and faxing09-4940-00067BT Italia8.0 UR4CbeyondCOLTEuteliaNotes7.1 UR2Bandwidth.comEdge TelecomStatus9.0 UR29.0Known issues with ACDinterflow/overflow to PSTN andfaxing.Long ringing and teleworkerlimitations, T.38 faxing notsupported09-4940-0006408-4940-000399.0IP Authenticated Service08-4940-000379.0Account Authenticated Service.Teleworker limitations, T.38 faxingnot supported, ACD Interflow08-4940-00040GammaGlobal Crossing7.1 UR2II-NET Australia9.0Iristel9.0 UR1Nations Broadband9.0 UR107-4940-00002No outgoing personal Caller-ID,Teleworker hold-recall, private calls.Known issues with NuPointMessengerG711 faxing only and video notsupportedPage 708-4940-0004408-4940-0004609-5159-00041

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideVariousRefer to Mitel Netsolutions forinstallations instructions8.0 UR1Paetec Legacy network (not US LECor McLeod)08-4940-000099.0Paetec Dynamic IP SIP (Broadsoft).T.38 faxing not supported08-4940-000359.0Paetec Genband. T.38 faxing notsupported08-4940-00038TESA9.0Issues with CallHolding/Conferencing, Transferring,ACD, TW, MEViatel8.0 UR4Voiceflex9.0 UR1Mitel NetSolutionsPaetecVono9.0Vosky9.0 UR2Voxalis (UK)8.0 UR1N/AN/A08-4940-00026Issues of MOH, ACD, transferring,TW, FaxingIssues with CallHolding/Conferencing, Transferring,ACD, TW, MEVideo,Faxing, G729 not age 8

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSIP EndpointsVendorProductVersion3300 ICPAastra480i8.0 UR3Alcatel/Lucent7342 ISAM8.0 UR3AscomI759.0 UR179419.0 UR279609.0 UR279709.0 UR1Bria8.0 UR3Known issues with Voicemailretrievals and Call Forwarding08-4940-00025Bria9.0Known issues with Voicemailretrievals and Call Forwarding*** Tested with MBG08-5159-00008CiscoCounterPathStatusNotesKnown issues with Hold when thereis no Music on Hold and supervisedtransfers.Known issues with MWI notificationKnown issues with call transfer, callforward and MWI issues withTeleworkerKnown issues with MWI, Callforwarding and conferencing andTWKnown issues with MWI, Callforwarding and conferencing andTWKnown issues wuth MWI,Conference, DND, TW, CallForwarding and DTMF signallingConfig 9-0005109-5159-0005209-5159-00037Eyebeam9.0 UR2Call Park, .0 UR1VOIP Indoor Paging Speaker09-5159-00034GtekMIP-200WiFi9.0Call Hold, Park FAC, Conferenceand Transfer are not supported08-5159-00031BT 2008.0 UR3GXP20008.0 UR4Known limitations withauthentication, call transferring andcall park & retrieveKnown limitations withauthentication and supervised calltransferringKnown limitations withConferencing, supervised transferand 0LinksysSPA21028.0 UR3Known issues with call park andretrieve.08-5159-00010Mitel5330/ 53408.0 UR3Known issues with transfer08-5159-00013NokiaE719.0 UR1Known issues with MWI,Conference, Call forwarding, Holdand Teleworker08-5159-00027PolycomVVX 15009.0 UR2Call Parking and Music on Hold09-5159-00050SoundPointIP 3018.0 UR3Known issues with certain Music onHold scenarios.08-5159-00004Page 908-5159-00026

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSoundPointIP 5019.0Known issues with MWI, Forward,Hold and Call Parking features.08-5159-00024SoundPointIP 5509.0Known issue with Call holding, CallParking, Music on Hold08-5159-00029SoundPointIP 6019.0Known issues with MWI, Forward,Hold and Call Parking features.08-5159-00022SoundPointIP 40008.0 UR3Known issues with MWI and CallParking features.08-5159-000018.0 UR4Known issues with MWI, Forward,Hold and Call Parking features.08-5159-000218.0 UR4Known issues with MWI, Forward,Hold and Call Parking features.08-5159-00020SoundStationIP 6000SoundStationIP 7000RTXRTX DECT9.0 UR2Call forwarding09-5159-00045SiemensC4709.0 UR2Known issues with Call Parkingfeatures.09-5159-0004080029.0 UR1Known issue with conferencing 8020/80309.0Updated firmware to fix knownissues.iPhoneSeries7.1Issues discovered at 8.0 UR2 site,Teledex has updatedfirmware/configuration to resolveissuesN/AND2210S9.0 UR1Call park, call forwarding issues inspecific scenarios08-5159-000023300 IP9.0 UR2Known issues with call release,transfer, conference and other08-4940-000289600 IP9.0 UR2Known issues with call release,transfer, conference and other09-4940-00053UT StarcomF1000G8.0 UR3Known issues with MWI and certainMusic on Hold scenarios.08-5159-00009WindowsMobile6.1Refer to config guide for completelist08-5159-00030TeledexTelematrix9.0Page 10

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSIP GatewaysProductVersion3300ICPKnown IssuesConfig GuideMediant10008.0UR3Lineside integration to the 3300with known conferencing issues.08-5159-00005Mediant10008.0UR3Trunkside integration to the 3300.08-5159-00017MediaPack1188.0UR3Lineside integration to the 3300with known conferencing issues.08-5159-00006MediaPack11810Trunkside integration to the 3300.Known issue with 0UR2Several issues. Please refer toconfig guide09-4940-00091CitelPorticoTVA8.0UR4Lineside integration to the tatusAudiocodesLineside integration. Knownissues with transfers and privatecallsTrunkside integration. Knownissues with MWI and Callforwarding with runkside integration to the 3300.This device is now discontinued.06-5177-000098.0Lineside integration to the 3300.This device is now discontinued.08-4940-000118.0UR3Lineside Integration, knownissues around call transfer, MWIand Conferencing08-5159-000119.0Trunkside Integration, knownissues around call transfer08-4940-00042MVP2109.0Lineside integration to the 3300.Known issues with MWI08-5159-00023MVP2109.0UR1Trunkside integration to the titechPage 11

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSIP Firewall / Enterprise Session Border ControllerVendorAdtranProductVersionTotal Access908e3300ICPConfig GuideStatusKnown IssuesLong ring timers – fixed inAdtran version l ay(MBG) 5.19.0UR1IngateLimitation with T.38 faxingand video pass throughPage 1209-4940-00066

08-5159-00014SIP CoE Mitel 3300 ICP Reference GuideSIP Applications and ServersProductVersion3300 ICPAscendent4.2.18.0 UR3BenbriaBlazeCastPaging2.09.0 UR1GeomantMWI9.0 UR2VendorGFIIBM / StatusKnown IssuesConfig Guide08-4940-00045Known issues with Inband DTMF09-5159-0005409-4940-000609.0 UR1Trunkside integration with T.38 only09-4940-000499.0 UR1Trunk side integration09-4940-00052DND forwarding, G729 not support09-5159-00049InnovationInnLine IP9.0 UR2InteractiveIntelligenceCIC Server2.48.0 UR308-4940-00012IPCInformationSystemsAllianceMX9.0 UR209-4940-00062IscaInteractPlatform0.9.9 34119.0 UR209-4940-00058MicrosoftExchange2007 UM9.0 UR2SR2MCLink9.0 UR2OpenTextFirst Class9.0 UR2Forwarded from DND set09-4940-00059Voice4NetIVR Server9.0 UR1Trunkside integration. Known issueswith transfer to busy ACD queue andinvalid extensions09-4940-00048SagemInterstarXMediusFax Server5.59.0 UR2Trunkside integration with T.38 only09-4940-00047NetvitessessMessage playback via Play to phoneonly on subset of Mitel device, TLSand T.38 Fax not supported, G723codec not supported08-5159-0003309-5159-00053Page 13