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Motivate andEngage Your TeamStart with Inspiration1Lead With Purpose

Motivate and Engage Your TeamModule 1: Start with InspirationSTART WITH INSPIRATIONI think we can all agree, when you have a motivated and engaged team, not only does it improveresults, but it also makes work more enjoyable for everyone.Did you know an engaged employee is more than twice as likely to stay late at work if somethingneeds to be done, help someone even if they’re not asked, and do something good for thecompany, even if it’s not expected? Yet, sadly only 27% of Canadian employees are highlyengaged.It seems that today more than ever, it’s harder for leaders to keep their teams motivated andengaged. Many of us are working in a VUCA (volatile, uncertain, complex and ambiguous)environment. Change is constant. People are continually being asked to do more with less andthere are fewer results to celebrate.As a leader, this puts even more pressure on you. So, how can you continue to keep your teammotivated and engaged in today’s business climate?START WITH WHYGreat leaders inspire others and people choose to follow them, not because they have to, butbecause they want to. According to Simon Sinek, leaders who start with why inspire those aroundthem.GREAT READSimon Sinek’s Golden CircleWHY do you do whatyou do? What’s thepurpose?HOW do you do WHATyou do?WHAT do you do?1Employee Engagement Benchmark Study 2013, Temkin Group2Employee Engagement: Leveraging the Science to Inspire Great Performance, The Conference Board of Canada, 20162

Motivate and Engage Your TeamModule 1: Start with InspirationWHAT IS YOUR WHY?Consider how these “why” statements inspired the leaders and their organizations:“To have fun in [my] journey through life and learn from [my] mistakes.” - Richard Branson“To make a contribution to the world by making tools for the mind that advance humankind.” – Apple,Steve JobsTake a moment to consider, why did you want to be a leader?What is the legacy you want to leave? (The best way to think about this is to write down the highlights youwant to hear from guests at your retirement party).3

Motivate and Engage Your TeamModule 1: Start with InspirationAs you consider your role as a leader, reflect on these words from Benjamin Zander, conductor ofthe Boston Philharmonic and a world-renowned leadership speaker.Now, I had an amazing experience. I was 45 years old, I’d been conducting for 20 years, and Isuddenly had a realization. The conductor of an orchestra doesn’t make a sound. My pictureappears on the front of the CD, but the conductor doesn’t make a sound. He depends, for hispower, on his ability to make other people powerful. And that changed everything for me. It wastotally life changing. People in my orchestra came up to me and said, «Ben, what happened?»That’s what happened.I realized my job was to awaken possibility in other people. And of course, I wanted to knowwhether I was doing that. And you know how you find out? You look at their eyes. If their eyes areshining, you know you’re doing it. You could light up a village with this guy’s eyes. Right. So if theeyes are shining, you know you’re doing it. If the eyes are not shining, you get to ask a question.And this is the question: Who am I being, that my players’ eyes are not shining?4

Motivate and Engage Your TeamModule 1: Start with InspirationWHAT IS YOUR TEAM’S PURPOSEJust as it is helpful for you to understand your own why, it is helpful for your team to understandtheirs. A well-defined team purpose engages team members by clarifying what’s important andwhere to focus. It’s also a great way to build cohesion and ensure everyone is committed to thesame outcomes.A team purpose serves as source of inspiration because it provides employees with a biggerreason for doing their job – not necessarily defining what they do, but why they do it.Here are a few examples ranging from highly aspirational to more familiar and focused:We make sure every one of our employees gets home safely. – Health and Safety teamEnsure all equipment is in good working order so employees can perform their work inways that are efficient, effective and safe. – Maintenance teamWe provide strategic leadership that builds organizational capability and trust to enableand inspire our teams to win. – Organizational Development TeamWe’re here to put a dent in the universe. Otherwise why else even be here? – Steve JobsDOES A TEAM PURPOSE WORK?Have you been part of a team that had a well-defined purpose? How did it help you and the team? Whatvalue did it add?If not, consider what were the implications for the team?The truth is that many teams create a team purpose, but never find a way to keep it alive. Findingpurpose and meaning is becoming more important to the next generation of leaders. So, it’simportant to figure this out.5

Motivate and Engage Your TeamModule 1: Start with InspirationWhat ideas do you have to be the champion of your team’s purpose? Do you discuss your team purposeregularly? What can you do to help team members connect their work to your larger team purpose?Your team’s purpose should create a “pull” by inspiring passion and excitement around sharedgoals and values. By engaging the team in the process of defining their purpose, motivation toachieve will more easily follow. In Module 2, we’ll take a look at the conditions that help create aclimate of motivation.CONGRATULATIONS!YOU HAVE NOW COMPLETED MODULE ONE OFMOTIVATE AND ENGAGE YOUR TEAM6

Motivate andEngage Your TeamCreate a Climate forMotivation2Lead With Purpose

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationCREATE A CLIMATE FOR MOTIVATIONWhat is the biggest motivator? Money, money, money. That’s what most people think, but wehave good news. In his book, Drive: The Truth About What Really Motivates Us, author DanielPink challenges us with the view that extrinsic rewards do not motivate people. (This is goodnews in today’s cost-conscious environment!)Acording to Pink, there are three things that motivateAutonomypeople: autonomy, mastery and purpose.When you are in a role that hits all three – you’ve foundtheir skills and gain confidence in their abilities (mastery).EXPLORE DRIVE BY DAN PINKCheck out this greatanimated video thatcovers all the majorpoints in 10 minutes.or watch his longerTEDTalk.1teasMedone (autonomy), and have the opportunity to enhanceosto make decisions based on what they believe should berpthings that have meaning (purpose), have the freedomPuEffective leaders create a climate in which people can dorySweetSpotyour sweet spot!

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationWHAT ABOUT RECOGNITION AND CELEBRATION?What have you recently celebrated with your team? In our non-stop work, we are quick to focuson the next task and rarely pause to reflect on our achievements.Celebrating individual and team wins is a great opportunity to inspire yourPeople work forteam to even greater success in the future.money, but goWhile external rewards don’t motivate, people still want to be recognized.And more good news - it doesn’t have to be a monetary reward!Employees consistently find their most meaningful recognitions arethe extra mile forpraise, recognitionand rewardspersonal.DALE CARNEGIE“Celebrate what you want to see more of.” - Tom PetersConsider the message you send to your team when you recognize their contributions. Andmore importantly, what messages do you send when you don’t make time to recognize them?Celebrations build and maintain the social support and team spirit we need to thrive in stressfultimes.HOW CAN YOU FOSTER A CLIMATE OF MOTIVATION, ACHIEVEMENT AND RECOGNITION?For each member of your team, consider what you can do to provide more opportunities forautonomy and mastery. Then identify personalized ways you can recognize them.TIP: Mastery isn’t always about formal training. Remember, the.workplace, supported by great coaching is your everyday classroom!NameAutonomyMastery2Recognition

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationNameAutonomyMastery3Recognition

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationNameAutonomyMastery4Recognition

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationHOW CAN YOU CELEBRATE AS A TEAM?How can you celebrate team victories (not just results) in new and different ways? How can youbuild recognition and team celebrations into your schedule so that they happen with regularfrequency?Here are some ideas to get you started: During meetings open the floor for team members to provide each other with “kudos” forthe contributions they are making Start off your meetings by asking everyone to share one positive thing (personally andprofessionally) that happened to them the week before Provide recognition to team members for living out the team’s purpose and/ororganization’s values Have Senior Leaders stop in at the first meeting of a special project team and express his orher appreciation of the members’ involvement Have members of the team create awards for each other. Invest in team mementos andsymbols of a team’s work together, such as T shirts, coffee cups or even candy. Send letters or emails to every team member at the conclusion of a project, thanking themfor their contributions. Consider thanking the team members’ families, as well, if the teameffort was significant.What ideas can you add to the list?5

Motivate and Engage Your TeamModule 2: Create a Climate for MotivationCLOSING THOUGHTSYou can’t make people be motivated or engaged, but you can create a climate that encouragesit. And without financial resources, you can still recognize your team and celebrate wins. Even inchallenging times, great leaders find ways to inspire and motivate their teams.CONGRATULATIONS!YOU HAVE NOW COMPLETED MODULE TWO OFMOTIVATE AND ENGAGE YOUR TEAM6

Motivate andEngage Your TeamKeep your TeamEngaged3YourselfLeadKnowWith Purpose

Motivate and Engage Your TeamModule 3: Keep your Team EngagedKEEP YOUR TEAM ENGAGEDWe used the term VUCA (Volatile, Uncertain, Complex and Ambiguous) to describe today’sbusiness climate. Did you know this term originated in the U.S. military? It was created to describebattlefields and it is now being used to describe our business world.Many employees feel like they are going to battle every day and too often work is draining, ratherthan revitalizing. It’s one thing to create a climate for motivation, achievement, and recognition andanother to ensure you maintain that environment in a VUCA world.HOW IS YOUR TEAM FEELING?What is your team’s level of engagement today? Mark their position on the scale.Rust OutWait & SeeENGAGEDOverwhelmedBurnoutReflection: It may be helpful to consider where individual team members are on the scale, as well asyourself.WHAT FORCES ARE IMPACTING YOUR TEAM?Reflect on what is influencing your team’s level of engagement and motivation. What positiveforces are increasing motivation and what negative forces are causing it to decline?WINSCHALLENGESWhat is increasing motivation and engagementWhat is decreasing motivation and engagement1