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LevelAccessShortDescripti onTitl e#PublicmIte1 AMEX Chargeback InformationInformation on chargebacks from Payment Acquirer and Amex Under Review2 Applicant Data Through Taleo (ApplicantTracking System Data)Information provided by job applicants3 Bicycle Parking Program DatabaseThis system and database is used to manage and administer GO Under ReviewTransit's Bicycle Parking program4 Board of Directors Conflicts LogThis dataset contains information on Directors' conflict ofinterest declarations at MetrolinxUnder Review5 Board of Directors Remuneration andAttendanceThis dataset contains information on Board Directors'attendance at and remuneration for Metrolinx meetingsUnder Review6 Call Transfers from PRESTO to Service Providers Call transfers to Service Providers by PRESTO Contact CentreAgents7 Carpool Parking Program DatabaseUnder ReviewUnder ReviewThis system and database is used to manage and administer GO Under ReviewTransit's Carpool Parking program8 CCMS (Customer Communications Management Displays all announcement activity for a selected time periodSystem) Summary - By Stationfor a line, station or the whole system.Under Review
9 CCMS (Customer Communications Management Displays number of messages (total) sent to each customerSystem) Summary by Channelchannel over a time period.Under Review10 CCMS (Customer Communications Management Displays all messages sent through CCMS for selected timeUnder ReviewSystem) Summaryperiod. Shows what we sent as well as where it was sent and atwhat time.11 Change Management Survey DataQualitative data that measures how a new team is operatingpost changeUnder Review12 Commercial Report Summarizing KeyCommercial IndicatorsSummarizes key commercial indicators relating to Types ofClaims, Settlement Ratios, Number of Contracts and AverageInvoice Payment Processing TimesUnder Review13 Contract Claims and NoticesHighlights information regarding claims or notices that areraised on individual contractsUnder Review14 Cordon CountsThese are on and off counts of every train for a given timeperiod.Under Review15 Corporate Insurance PoliciesThis data contains the limit of insurance, the deductible, terms Under Reviewand conditions of coverage, policy term & number, insurancecompany and premiums.16 Court Advocate ProgramThis dataset contains information about criminal incidents that Under ReviewMetrolinx employees were a victim of or witness to during thecourse of their duties17 CPG (Capital Projects Group) Monthly ControlsReportThese are internal reports produced monthly for the capitalrapid transit projects .Under Review
18 CPG (Capital Projects Group) Program FinancialPerformanceMeasures the overall financial performance of all projectsUnder Review19 CPG (Capital Projects Group) Project BudgetInformationThis dataset contains projects by budgets and their approvedchangesUnder Review20 CPG (Capital Projects Group) ProjectContingencyMeasures consumption and remaining contingency - within the Under ReviewCapital Projects Group21 CPG (Capital Projects Group) Project FinancialsThis dataset contains the financial information for theMetrolinx Rapid Transit projects.Under Review22 CPG (Capital Projects Group) Project Health and The dataset spans multiple construction projects and measures Under ReviewSafety Statisticshealth and safety statistics - Capital construction projects only23 CPG (Capital Projects Group) Project Information Includes key project information relating to all CPG ProjectsUnder Review24 CPG (Capital Projects Group) Project IssuesSummaryIncludes high-level summarization of key issues by projectCapital construction projects onlyUnder Review25 CPG (Capital Projects Group) Project KPIsThis data set summarizes key performance indicators by project Under Review26 CPG (Capital Projects Group) Project QualitySummarizes instances where there were specificationUnder Reviewdeviations or work that failed to meet quality standards on CPGprojects.
27 CPG (Capital Projects Group) Project ScheduleInformationThis data set includes schedule information across all projects - Under ReviewLimited to all projects in execution by the Capital ProjectsGroup28 CPG (Capital Projects Group) Risk RegisterDatabase of the risks to the CPG Program and projects29 Credit Card and Debit Card Bank TransactionsSummarizes credit and debit card sales, number of transactions Under Reviewand fees related to credit and debit sales from various points ofsale.30 CRM (Customer Relationship Management)System Intake DataMeasure Human Resources Services Email Intakes31 CSM (Central System Monitoring) (In future)Consolidated PRESTO system monitoring data used by PRESTO Under ReviewOperations team to monitor PRESTO devices and networks32 Customer Communication Invoice DataCustomer Communication Invoice Data used to approve French Under Reviewtransaction invoices33 Customer-Centric Data Warehouse (CCDW)A customer-centric representation of GO/UP Presto dataUnder Review34 Data Warehouse of all PRESTO/GO/UP MetricsConsolidated repository of all GO and PRESTO Contact CentremetricsUnder Review35 Directors Register (Board of Directors)This log contains information on the dates of appointment,Under Reviewlength of terms, renewals for the order in council appointmentsand personal contact details of Metrolinx's Board Members.Under ReviewUnder Review
36 Disclosure of WrongdoingNumber of incidents relating to the disclosure of wrongdoingUnder Review37 Dispatch Incidents DataThis dataset contains information on different types ofUnder ReviewIncidents such as Crime, Accident/Incident, Alarm Notification,Auto/Bike related, Behaviour Conduct, Collisions, Fare related,Hazard / Safety Concerns, Theft (Non-auto),38 Eglinton Crosstown Settlement Monitoring Data Data collected regarding settlement/movement monitoringUnder Reviewacquired at buildings and structures along the EglintonCrosstown tunnel alignments.39 Employee Absence Tracking DatabaseSystem used to track employee absencesUnder Review40 Employee Engagement Survey DataMeasures employee feedback regarding various attributesimpact engagement and experienceUnder Review41 Employee External Learning ProgramTracking of External Learning requests, and reimbursementsUnder Review42 Employee Learning and Development DataInformation on training and learning taken by employeesUnder Review43 Employee Work Hour TrackingA system used to track employee schedules (vacations, shifttrades, leave, overtime)Under Review44 Employee Absence ManagementAbsence detail tracking for employees.Under Review
45 Enterprise Risk DataThis dataset contains Enterprise risks including descriptions, risk Under Reviewowners, status, root cause, outcomes and recentdevelopments.46 e-ticketing DataE-commerce platform, used for GO Transit e-ticketing47 Fare Inspection DataThis dataset contains information of number of fares inspected Under Reviewand evasion by trip, corridor, location, date, time.Under Review48 Financial Administration Act Section 28 Requests This dataset contains information on requests for approvalsunder section 28 of the Financial Administration Act (Ontario)Under Review49 GO & UP Express End of Shift TransactionsRecords and summarizes the financial transactions completedin a Shift on a Presto Point of Sale deviceUnder Review50 GO & UP Express Fare Card Usage TransactionsPRESTO fare card Collect Fare payment transactionsUnder Review51 GO & UP Express Inspection TransactionsCollection of transactions on the inspection of PRESTO farecardsUnder Review52 GO & UP Express Payment TransactionsCollection of transactions on the Payment method of fares and Under Reviewtickets53 GO & UP Express Sales TransactionsCollection of transactions on the sale of fare tickets andPRESTO fare cardsUnder Review
54 GO Bus Passenger Study 2010 - 2018Biennial survey of origin and destination and access modes ofGO Transit bus customersUnder Review55 GO Contact Centre KPI's Key Performance Indicators' of GO/UP Contact CentreOperations at the agent, team and site wide levelUnder Review56 GO Contact Centre KPI's (Escalations) Key Performance Indicators' of Tier 2 GO/UP Contact CentreOperations escalations, agent and team performanceUnder Review57 GO Rail Passenger Study 2009 - 2019Biennial survey of origin and destination and access modes ofGO Transit rail customersUnder Review58 GO Transit and Rail Operating Unit DieselConsumptionFuel consumption and cost data for the fleet of GO Transitlocomotives.Under Review59 GO Transit Application Program InterfaceThis Application Program Interface provides developers with areal time link to GO Transit Train schedulesUnder Review60 GO Transit Bus Operating Unit DieselConsumptionFuel consumption and cost data for the fleet of GO TransitBusesUnder Review61 GO Transit Customer Satisfaction Survey (CSAT) Quarterly (2009-2014) and Semi Annual (2015 onwards) GOTransit customer satisfaction survey data. Monthly in August2018 and onwardsUnder Review62 GO Rail Parking & Utilization DataOpenParking statistics of GO Transit parking lots
63 GO Transit Passenger Charter Key PerformanceIndicatorsGO Transit's passenger charter key performance indicatorsUnder Review64 GO Transit Schedules SurveySurvey assessing the usage of GO Transit's schedulesUnder Review65 GO Website Analytics - Page Hits A summary of visits to a certain page of website over a certainperiod.Under Review66 Google AnalyticsWeb analytics tool used to track and report website trafficUnder Review67 Grievance DataDetailed data on historical and current grievances filed fromthe ATU and IAMAW unionsUnder Review68 Gtechna DataThis dataset provides information on Parking Infractions andFare InfractionsUnder Review69 HJF (Hiring Justification) Operational KeyPerformance Indicator DataHiring justification tracking for key performance indicatorsUnder Review70 I&IT Software Application PortfolioAn inventory of Metrolinx Applications that are used in thecourse of running Metrolinx business.Under Review71 Incident Reports DataThis dataset contains information on different types ofincidents that are being reportedUnder Review
72 IT Security Event DataIT Security event data from firewalls, IPS, gateways and othersecurity devices.Under Review73 IT Security Incident ReportsDetailed information related to IT security incidentsUnder Review74 IT Security Investigation DataDetailed security report pertaining to IT security investigations Under Review75 Job Applicant Information DatabaseInformation provided by job seekers76 Job Classifications, Job Evaluations and SalaryRangesContains information on job classifications, job evaluations and Under Reviewsalary ranges77 Learning Needs Analysis DataExcel data by employee role consisting of required and current Under Reviewskill levels for 70 roles across Metrolinx across 46 skill areas.78 Long Service Achievement ListContains Metrolinx employee's milestones and retirementsUnder Review79 Lost & Found DatabaseThis database tracks all of the items that have been lost (andfound) on the GO Transit system, as well as all inquiries fromcustomers who are searching for a lost item.Under Review80 Metrolinx Acquired PropertiesThis dataset includes a listing of properties that have beenacquired by MetrolinxUnder ReviewUnder Review
81 Metrolinx Capital Projects Contract Information This dataset contains contract information for all of the rapidtransit capital projectsUnder Review82 Metrolinx Change Order ReportThis dataset contains details of Changes Orders processedagainst Metrolinx contractsUnder Review83 Metrolinx Claims DataThis data contains information on different types of claims bycategoryUnder Review84 Metrolinx Corporate Officers RegisterThis dataset contains information on the dates of appointment Under Reviewand resignations of Metrolinx's corporate officers85 Metrolinx Information Technology Infrastructure Daily IT Infrastructure and Application monitoring usingMonitoringmultiple tools and systemsUnder Review86 Metrolinx Information Technology Infrastructure Daily / Weekly IT Infrastructure Utilization and CapacityUtilization & CapacityUnder Review87 Metrolinx Information Technology ServiceManagementInformation Technology Service Management data is used toanalyze and deliver service measurement for IT Services.Under Review88 Metrolinx Internal Audit UpdateMetrolinx Internal Audit quarterly report on completion ofaudits to the Annual Audit PlanUnder Review89 Metrolinx Litigation SummaryThis dataset contains information on legal actions againstMetrolinxUnder Review
90 Metrolinx Operating BudgetOperating expense and revenue budget / forecastsUnder Review91 Metrolinx Properties to be AcquiredListing of projects underway to acquire properties to supportRER & LRTUnder Review92 Metrolinx Property Contract InformationThis dataset represents the information on the costs ofownership of Metrolinx propertyUnder Review93 Metrolinx Property Information RequirementsThis dataset contains information of the properties required for Under Reviewthe construction of the rapid transit projects94 Metrolinx Recruitment DataInformation on all recruitment activitiesUnder Review95 Metrolinx University (LMS) LearningManagement System DataDetailed data on all learning history data on MetrolinxUniversity (Learning Management System)Under Review96 Metrolinx Workforce Information DatabaseMetrolinx employee database used to track time andattandance informationUnder Review97 Monthly GO Rail Ridership ReportsProvides high level ridership on GO train stations and corridors Openeach month.98 New Hire On-boarding ScheduleTracking of new hire on-boarding schedules to prepare for new Under Reviewemployee's start date
99 Oracle Procurement DatabaseThis database contains details related to tender informationUnder Review100 OTG Subscribers (On-the-GO) Tracks total number of subscribers and unsubscribers for ourOTG systemUnder Review101 PCI (Payment Card Industry) Compliance Reports Detailed reports on PCI complianceUnder Review102 Pearson Airport Departures Survey, February20162,580 airport travelers surveyed in Pearson Airport departures Under Reviewlounge103 Personal Information BankThis dataset contains information on all personal informationbanks under Metrolinx's controlUnder Review104 PRESTO After Call Survey Analysis of PRESTO IVR (Interactive Voice Response) Surveyscompleted throughout the monthUnder Review105 PRESTO Banking InformationPRESTO banking data includes bank account information ofPRESTOUnder Review106 PRESTO Business Intelligence PlatformTransactional level PRESTO card dataUnder Review107 PRESTO Device Subsystem DataPRESTO device related subsystem data which allows PRESTOUnder ReviewOperations to check device events, logs, configurations andtransactions for monitoring, tracking and incident management
108 PRESTO KPI (Key Performance Indicator)MeasurementKey Performance Indicators of PRESTO Contact CentreOperationsUnder Review109 PRESTO Law Enforcement Request LogThis dataset contains information on the law enforcementrequests received by MetrolinxUnder Review110 PRESTO ServiceNow Platform DataIT service management platform for PRESTO Operations dataUnder Review111 PRESTO System DataRaw data in system used for transaction processingUnder Review112 Privacy Breach Incident LogThis dataset contains information on privacy breaches atMetrolinxUnder Review113 Processed Bus CAD/AVL / APC (AutomaticPeople Counter)Passenger counts for GO busesUnder Review114 Procurement Certificates of InsuranceThis data contains certificates of insurance that evidences theinsurance in place for the contractors, vendors, suppliers,partners, etc.Under Review115 Project Specific Insurance Policies (construction) This data contains the limit of insurance, the deductible, terms Under Reviewand conditions of coverage, policy term & number, insurancecompany and premiums116 Prosecution - Trials DatabaseThis dataset provides dispositions of provincial offence charges Under Review
117 Public Infrastructure Engineering VulnerabilityCommittee (PIEVC) MatrixRisk Assessment of GO Transit infrastructure using Engineer'sCanada Public Infrastructure Engineering VulnerabilityCommittee Protocol118 Public Sector Salary Disclosure DataList with employee names, positions, salaries and total taxable Under Reviewbenefits of employees paid 100,000 or more in the previouscalendar year.119 Purchase Orders for Legal Accounts DataThis dataset contains information on the purchase orders forUnder Reviewlegal accounts received from external law firms, retaineragreements with external law firms and legal accounts receivedfrom external law firms.120 Quality Analysis of Digital SignageAudit result of customer facing digital signage121 Quality Analysis of GO CommunicationsQuality Analysis of GO Communications Coordinators to ensure Under Reviewquality messaging122 Quality Analysis of PRESTO Audit result of all PRESTO channels to have historic data as well Under Reviewas to provide for reporting123 Regional Fare Integration StudySurvey of daily and occasional commuters in the GreaterToronto Hamilton Area to identify various modes oftransportation used and barriers to using public Transit.Under Review124 Future Regional Transit Network ShapefileGeospatial data showing existing and future transit lines andpoints based on the 2041 Regional Transportation Plan andsubsequent updates. *Conceptual only - subject to change*Open125 Reserved Parking ProgramThis system and database is used to manage and administer GO Under ReviewTransit's Reserved Parking programUnder ReviewUnder Review
126 Restricted Political Activity DataNumber of incidents reported/recorded of employees wishingto engage in political activity.Under Review127 RFID (Radio Frequency Identification) & G&DData (PRESTO Ticket & Cards)Data from RFID and G&D provide information regardingPRESTO Tickets and Cards for order managementUnder Review128 Rideshare Partnership - GO TrainPartnership offering promotional pricing for travel to/from 4GO train stations as potential solution to first/last mile barrierto use.Under Review129 Rideshare Partnership - UP ExpressPartnership offering promotional pricing for travel to/from UPExpress non-airport stations as potential solution to first/lastmile barrier to use.Under Review130 Safety Reporting DataThis dataset contains all safety related information and auditperformed on those safety issuesUnder Review131 Service Guarantee TripsThis data set contains the number of trips run during eachmonth, and the number that were eligible for the ServiceGuarantee refund based on reasons for delayUnder Review132 Social Media AnalyticsMetrics around online/social media engagement with thebrandsUnder Review133 Student ID ProgramThis system and database is used to manage and administer GO Under ReviewTransit's Student ID program and which allows students to paya discounted fare.134 Successful Applicant Demographic DataDatabase containing information regarding demographicsabout positions filledUnder Review
135 Succession Management ProfilesSuccession Management Profiles of all Senior Managers andaboveUnder Review136 Summary of Customer Service Gestures PRESTO Summary report of all EPL (e-purse loads) by the PRESTOcontact centreUnder Review137 Summary of Customer Service Gestures - TTCSpecific data extraction of the Customer Service Gestures SummaryAUnder Review138 Summary of Customer Service Gestures from the TTC Requested EPL's (e-purse loads)TTCUnder Review139 System Safety Database (Contractors)This dataset provides information of safety related issues forcontractors, any medical issues, safety and security related toconstruction, any audit data and non conformance findingsinformationUnder Review140 The General Transit Feed Specification (GTFS) GO TransitThis file provides the schedule data for GO Transit trains andbuses.Open141 The General Transit Feed Specification (GTFS) UP ExpressThis file provides the schedule data for UP Express trainsOpen142 Twitter Analytics - GO/UP - KeywordSpecific/SentimentDisplays Twitter results for a specific topic (using keywords)Under Review143 Twitter Analytics - GO/UP Engagement Tracks the performance of our twitter engagement for themonthUnder Review
144 Twitter Analytics - GO/UP FollowersTracks total number of followers for each handleUnder Review145 Union Pearson Express Airport EmployeeProgram Registrants ListDatabase of registrants of the Union Pearson Express AirportEmployee ProgramUnder Review146 Union Pearson Express Airport EmployeeRegistrants Program Usage and RevenueRecord of tickets purchased and sales by registrants of theUnion Pearson Express Airport Employee ProgramUnder Review147 Union Pearson Express AnalyticsDetailed analytics of ridership, sales channels (includingUnder Reviewresellers of tickets), concessions, corporate accounts (businesspartners who encourage employees to use Union PearsonExpress), etc.148 Union Pearson Express Business DevelopmentClient DatabaseDatabase of all Business to Business clients and prospectiveclients for Union Pearson Express.Under Review149 Union Pearson Express Capacity ModelUP Express ridership by time of day and trip.Under Review150 Union Pearson Express CRM (CustomerRelationship Management) DatabaseSystem used to manage marketing communication to UPExpress email subscribersUnder Review151 Union Pearson Express Guest Satisfaction Survey Survey of UP Express Guest Satisfaction completed yearly from Under Review2015 - 2019. Then monthly as of September 2019.152 Union Pearson Express Guest Services OnboardSurveys, April 2016Onboard surveys of 3,773 Union Pearson Express guests in April Under Review2016.
153 Union Pearson Express Guest Services OnboardSurveys, January-February 2016Onboard surveys of 5,882 Union Pearson Express guestsbetween January-February 2016.Under Review154 Union Pearson Express Guest Services OnboardSurveys, March 2016Onboard surveys of 4,106 Union Pearson Express guests inMarch 2016.Under Review155 Union Pearson Express Guest ServicesRepresentatives Feedback LogContinuous log of all guest and front-line staff feedback,reported by Union Pearson Express Guest ServiceRepresentatives.Under Review156 Union Pearson Express Guest ServicesRepresentatives Issues LogContinuous log of all issues experienced by Union PearsonUnder ReviewExpress Guest Service Representatives completed at the end oftheir shifts.157 Union Pearson Express Monthly RidershipUnion Pearson Express monthly ridership, June 2015-present.Under Review158 Union Pearson Express Onboard Surveys,February 2016Onboard surveys of 1,559 Union Pearson Express guests inFebruary 2016.Under Review159 Union Pearson Express Online Ticket SalesUP Express online ticket sales and monthly transactionsinformationUnder Review160 Union Pearson Express Operating DivisionEnergy ExpensesFuel consumption and cost data for the fleet of Union Pearson Under ReviewExpress locomotives.161 Union Pearson Express Toronto Pearson Airport Intercept surveys of 1,202 airport travelers at Pearson in three Under ReviewWaves 1, 2, and 3, Advertising Awareness Study waves between January and May 2016
162 UP Express Credit Card and Debit Card IndirectAcquirer Bank TransactionsSummarizes credit and debit card sales for UP Express onlineticket salesUnder Review163 Utility Bill DataEnergy consumption. demand and cost data (e.g. electricity,gas, and others) for Rail Services, Rail Corridors, Bus Servicesand Stations Services.Under Review164 Where's My Bus UsageTracksusage of the Where's My Bus System month over month Under Review
Applicant Data Through Taleo (Applicant Tracking System Data) Information provided by job applicants Under Review 3 . Bicycle Parking Program Database . This system and database is used to manage and administer GO Transit's Bicycle Parking program Under Review 4 . Board of Directors Conflicts Log
