Cisco Unified CallManager 4.1-PBX Interoperability: Nortel Meridian 1 .

Transcription

Application NoteCisco Unified CallManager 4.1-PBX Interoperability: NortelMeridian 1 Release 25.40B PBX with CMM-E1 QSIG asMGCP GatewayOctober 27, 2006Table of ContentsIntroduction . 1Network Topology. 2Limitations. 2System Components . 3Hardware Requirements . 3Software Requirements . 3Features . 3Configuring the Nortel Meridian 1 Option 11C PBX. 4Configuration Tasks . 4Nortel Meridian 1 Option 11C PBX Configuration. 4Cisco Unified CallManager Configuration. 13CMM-E1 Configuration . 42Notes on Nortel MWI. 46Acronyms . 47IntroductionThis is an application note for connectivity of Nortel Meridian 1 Option 11C Release 25.40B PBX with Cisco CallManager Release 4.1using Cisco CMM-E1 QSIG as MGCP gateway.The network topology diagram (Figure 1) shows the test setup for end-to-end interoperability with the Cisco CallManager connected tothe PBX via CMM-E1 QSIG link as MGCP gateway.Connectivity is achieved by using the PRI QSIG E1 protocol type on the MGCP gateway and ISO QSIG switch type on the NortelMeridian 1 Option 11C Release 25.40B PBX.This Application Note uses the CMM-E1 voice gateway, however other Cisco voice gateways are also an option to use since CiscoCallManager QSIG implementation does not depend on the physical interface. 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 1 of 50EDCS#431470 Rev #3

Network TopologyFigure 1. Network Topology or Test SetupBasic Call Setup End-to-End ConfigurationCiscoCatalyst6000EthernetSwitchPBX1: Nortel Meridian 1Option 11C w/ Release25.40Trunk 4Phone Ax5101Trunk 3PBX #1Phone Bx5102Cisco CallManagerRelease 4.1ISDN Type:E1-QSIGCMM-E1Dial-4XXXCisco 7960 IP phonesISDN Type:E1-PRIPhone Cx4004PSTNPhone F1650-364-6325Dial91408-527-XXXXTo PBX Ext.To PSTNPhone Dx4005Dial Plans51XX91650-XXXXXXXLimitationsCall Transfer NotificationThe Nortel documentation states that this feature is supported on E1 and BRIT interfaces. Following is an excerpt from the NortelTechnical Publication (NTP):“The QSIG Call Transfer Notification feature supports the Call Transfer Notification capability over QSIG private networks, and overmixed QSIG/MCDN and QSIG/DPNSS1 networks. This applies to 2.0 Mbps Primary Rate Interface (PRI2), and ISDN Basic RateTrunking (BRIT) applications.”However, the call trace shows that the Nortel PBX is not sending any call transfer information element containing the Original andTransferred-to parties’ name and number even when this feature is enabled. Thus, the originating and transferred to parties’ display arenot updated.Call Forwarding (Diversion) by RerouteThe Nortel does not initiate a Call Diversion by Reroute to deflect a call that is meant for a local station programmed to forward all callsto another station within the network. Thus, although the call was completed, no Reroute was done during the call. The Nortel,however, will respond to a Call Reroute message sent by another node and respond by initiating a new SETUP message to an alternateroute. 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 2 of 50

Path ReplacementThe CCM does not propose Path Replacement when it is the terminating side of the call on Call Fwd (U, B or NR). And the Nortel onlyinitiates path replacement when it is the terminating side. So for call scenarios where the CCM is the terminating node of a forwardedcall and the Nortel is the originating node, no Path Replacement will take place for this call scenario as both the Nortel and the CCM donot propose path replacement.Message Waiting IndicationMessage Waiting Indication works in two scenarios:CCM is the Message Center PINXNortel is the Message Center PINX integrated with either Nortel Meridian Mail or Nortel Call PilotHowever, if the Nortel is acting as the Message Center PINX and is providing MWI through ACD, DN or Attendant Message Centersand requires the Nortel MIK (Message Indication Key) and MCK (Message Cancellation Key) keys tosend activate/deactivate messages (i.e. the Nortel Meridian 1 is integrated to a third-party vendor voicemail system such as an OCTELARIA or Serenade) then the Nortel does not convert this MCDN proprietary messages properly to QSIG to enable/disable the MWI lampon the Cisco IP Phone. Please refer to the Notes on Nortel MWI section included in this document for more details.System ComponentsHardware RequirementsCisco HardwareCisco Catalyst 6000 switch with CMM-E1 GatewayCisco CallManager ServerNortel Meridian 1 Option 11C PBXSoftware RequirementsPBX Release 25.40BCisco Unified CallManager 4.1FeaturesCLIP-Calling Line (Number) Identification PresentationCLIR-Calling Line (Number) Identification RestrictionCNIP-Calling Name Identification PresentationCNIR-Calling Name Identification RestrictionCOLP-Connected Line (Number) Identification PresentationCOLR- Connected Line (Number) Identification RestrictionCONP-Connected Name Identification PresentationCONR- Connected Name Identification RestrictionSending Alerting NameCT-Call Transfer (by join) – See Limitations SectionCFU-Call Forwarding Unconditional (by join)CFB-Call Forwarding Busy (by join) 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 3 of 50

CFNR-Call Forwarding No Reply (by join)CFU-Call Forwarding Unconditional (by Reroute) – see Limitations SectionCFB-Call Forwarding Busy (by Reroute) – see Limitations SectionCFNR-Call Forwarding No Reply (by Reroute) – see Limitations SectionCCBS-Call Completion to Busy SubscriberCCNR-Call Completion No ReplyANF-PR-Additional Network Feature Path Replacement (for Call Transfer by join) – see Limitations SectionANF-PR-Additional Network Feature Path Replacement (for Call Diversion by forward switching) – see Limitations SectionANF-PR-Additional Network Feature Path Replacement (for Trombone connection)MWI- Message Waiting Indication ConfigurationConfiguring the Nortel Meridian 1 Option 11C PBXConfigure in the following sequence:1.Configure common equipment2.Configure the D-Channel3.Configure the Route Data Block.4.Configure the Trunk Data Block5.Configure the Coordinated Dialing Plan6.Configure the Digital Station PhoneConfiguration TasksNortel Meridian 1 Option 11C PBX ConfigurationREQ prtTYPE cequCEQUMPED 8DSUPL 000 004016 032044 048072 V096XCT000CONF 029 030094 095DLOPPRI008036064012040068031062NUM DCH FRM LCMT YALM T1TE TRSH05 24 ESF B8S FDL 0006 23 ESF B8S FDL 0007 24 ESF B8S FDL 0008 24 ESF B8S FDL 00 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 4 of 50

09 23PRI2 03 04DTI2MISPESF B8SFDL-00 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 5 of 50

D-Channel ConfigurationREQ prtTYPE adan dch 4ADANDCH 4CTYP MSDLCARD 04PORT 1DES e1 isgfUSR PRIDCHL 4OTBF 32PARM RS422 DTEDRAT 64KCCLOK EXTIFC ISGFPINX CUST 0ISDN MCNT 300CLID OPT0CO TYPE STDSIDE NETCNEG 1RLS ID **QCHID YESRCAP COLP NDI CCBI CCNI PRI DV3I CTIPR TRIGS DIV 2 3CNG 2 3CTR2 2 3PR RTN NOMBGA NOOVLR YESDIDD 0OVLS YESOVLT 0T310 120T200 3T203 10N200 3N201 260K7isdn switch-type ISO Q.SIG with GFplatformQSIG Features to enable:COLP Connected Line PresentationNDIName Display using Integer Coding (ISO)CCBI Call Completion on BUSY (ISO)CCNI Call Completion on No Response (ISO)PRIPath Replacement (ISO)DV3I Call Diversion Notification (ISO)CTICall Transfer Notification (ISO)QMWI QSIG Message Waiting Indication (ISO)QMWIREQ 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 6 of 50

Route Data Block ConfigurationREQ: prtTYPE: rdbCUST 0ROUT 104TYPE RDBCUST 00DMODROUT 104DES E1 ISGFTKTP TIENPID TBL NUM0ESN NOCNVT NOSAT NORCLS EXTDTRK YESBRIP NODGTP PRI2ISDN YESMODE PRAIFC ISGFSBN NOPNI 00000NCNA NONCRD NOCTYP UKWNINAC NOISAR NOCPFXS YESDAPC NOINTC NODSEL VODPTYP DTTAUTO NODNIS NODCDR NOICOG IAOSRCH RRBTRMB YESSTEPACOD 304TCPP NOTARG 01CLEN 1BILN NOOABSINSTANTKSIGO STD 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 7 of 50

ICIS YESTIMR ICF 512OGF 512EOD 13952NRD 10112DDL 70ODT 4096RGV 640GRD 896SFB 3NBS 2048NBL 4096TFD 0DRNG NOCDR NOMUS NOOHQ NOOHQT 00CBQ NOAUTH NOTTBL 0ATAN NOPLEV 2ALRM NOART 0SGRP 0AACR NO 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 8 of 50

Trunk Data Block ConfigurationREQ: prtTYPE: tnbTN4 1DATEPAGEDESDES E1ISGF to CMMTN004 01TYPE TIECDEN SDCUST 0TRK PRI2PDCA 1PCML ANCOS 0RTMB 104 1B-CHANNEL SIGNALINGTGAR 0AST NOIAPG 0CLS UNR DTN CND WTA LPR APN THFDP10 VNLCoordinated Dialing Plan prt0cdpdsc4004000LSC4 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 9 of 50

Digital Station Phone ConfigurationREQ: prtTYPE: 2616MARP NOT ACTIVATEDTN001 0 0 0DATEPAGEDESDES TEST1TN001 0 00 00TYPE 2616CDEN 8DCUST 0OM 0FDNTGAR 0LDN NONCOS 0SGRP 0CNDA Call Party Name Display ALLOWEDRNPG 0DNDA Dialed Name Display ALLOWEDSCI 0DDGA DN Display on other set ALLOWEDSSUNAMA Name Display on other set ALLOWEDXLSTCLS CTD FBD WTA LPR MTD FND HTD ADD HFDMWA LMPX RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1POD DSX VMD CMSD SLKD CCSD SWD LND CNDACFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBDICDD CDMD LLCN MCTD CLBD AUTUGPUD DPUD DNDA CFXA ARHD CLTD ASCDCPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHDDDGA NAMADRDD EXR0USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBNCPND LANG ENGRCO 0EFD 6001HUNT 4001EHT 6001LHK 0PLEV 02ASTIAPG 0AACS NOITNA NODGRP 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 10 of 50

MLWU LANG 0DNDR 0KEY 00 SCR 5101 0MARPCPNDNAME BERTXPLN 13DISPLAY FMT FIRST,LAST010203 CFW 12 500204 AO605 TRN06 MWK 50010708 ADL 1609 ADL 1610 ADL 1611 ADL 1612 ADL 1613 ADL 16 500114 RGA15DATE 24 SEP 2004NACTDigital Station Phone Configuration – Name and Number RestrictionREQ: prtTYPE: 2616TN001 0 0 0DATEPAGEDESDES TEST1TN001 0 00 00TYPE 2616CDEN 8DCUST 0OM 0FDNTGAR 0LDN NONCOS 0SGRP 0RNPG 0SCI 0SSUXLSTCLS CTD FBD WTA LPR MTD FND HTD ADD HFDCNDDDNDDDDGDNAMDCall Party Name Display DENIEDDialed Name Display DENIEDDN Display on other set DENIEDName Display on other set DENIED 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 11 of 50

MWA LMPX RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1POD DSX VMD CMSD SLKD CCSD SWD LND CNDDCFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBDICDD CDMD LLCN MCTD CLBD AUTUGPUD DPUD DNDD CFXA ARHD CLTD ASCDCPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHDDDGD NAMDDRDD EXR0USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBNCPND LANG ENGRCO 0EFD 6001HUNT 4001EHT 6001LHK 0PLEV 02ASTIAPG 0AACS NOITNA NODGRPMLWU LANG 0DNDR 0KEY 00 SCR 5101 0MARPCPNDNAME BERTXPLN 13DISPLAY FMT FIRST,LAST010203 CFW 12 500204 AO605 TRN06 MWK 50010708 ADL 1609 ADL 1610 ADL 1611 ADL 1612 ADL 1613 ADL 16 500114 RGA15DATE 24 SEP 2004NACT 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 12 of 50

Cisco Unified CallManager ConfigurationCMM-E1 Gateway Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 13 of 50

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Partitions Configuration for Incoming TrunkPartitions Configuration for Phones 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 16 of 50

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Calling Search Space - Incoming TrunkCalling Search Space - Path Replacement 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 18 of 50

Calling Search Space - Phones 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 19 of 50

Enbloc Route Pattern Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 20 of 50

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2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 23 of 50

Overlap Sending Route Pattern Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 24 of 50

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PSTN Route Pattern Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 26 of 50

Translation Pattern for Incoming Calls 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 27 of 50

CLIR and CNIR Route Pattern Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 28 of 50

COLR and CONR Translation Pattern Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 29 of 50

MWI lamp On/Off Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 30 of 50

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CallBack Service Parameters 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 32 of 50

Softkey Template Comfiguration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 33 of 50

CallBack Softkey Template Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 34 of 50

Path Replacement Service ParametersTo enable Path Replacement 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 35 of 50

Forward by Reroute Service ParameterTo forward by Reroute 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 36 of 50

IP Phone Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 37 of 50

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2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 39 of 50

Directory Number Configuration 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 40 of 50

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CMM-E1 ConfigurationCMM-E1#sh verCisco IOS Software, Cat6K-lc Software (wscmm-I6S-M), Version 12.3(8)XY2, RELEASESOFTWARE (fc1)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2004 by Cisco Systems, Inc.Compiled Tue 16-Nov-04 12:19 by cmongROM: System Bootstrap, Version 12.2(1r)T2, RELEASE SOFTWARE (fc1)CMM-E1 uptime is 4 weeks, 3 days, 22 hours, 13 minutesSystem returned to ROM by power-onSystem image file is "bootflash:wscmm-i6s-mz.123-8.XY2.bin"cisco WS-SVC-CMM Cat6k Voice Linecard (R7000) processor (revision 0xFF) with 196608K/65536K bytes of memory.Processor board ID SAD0825030SR7000 CPU at 400MHz, Implementation 39, Rev 3.3, 256KB L2 CacheLast reset from power-on1 FastEthernet interface1 Gigabit Ethernet interface186 Serial interfaces6 Channelized E1/PRI ports32768K bytes of processor board bootflash (Read/Write)Configuration register is 0x2CMM-E1#sh runBuilding configuration.Current configuration : 3554 bytes!version 12.3no service padservice timestamps debug datetime msecservice timestamps log datetime msecno service password-encryption!hostname CMM-E1!boot-start-markerboot-end-marker!no logging console!no aaa new-modelip subnet-zeroip tcp synwait-time 13ip host CM-MARS 172.20.231.254!!isdn switch-type primary-4ess 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 42 of 50

!!!!!!!!!!ccm-manager mgcpccm-manager music-on-hold!!!controller E1 1/0pri-group timeslots 1-31 service mgcp!controller E1 1/1pri-group timeslots 1-31 service mgcp!controller E1 1/2pri-group timeslots 1-31 service mgcp!controller E1 1/3pri-group timeslots 1-31 service mgcp!controller E1 1/4pri-group timeslots 1-31 service mgcp!controller E1 1/5pri-group timeslots 1-31 service mgcp!interface GigabitEthernet1/0ip address 172.20.231.51 255.255.255.0no ip proxy-arpno negotiation autono keepalive!interface Serial1/0:15no ip addressno logging event link-statusisdn switch-type primary-net5isdn incoming-voice voiceisdn bind-l3 ccm-managerno cdp enable!interface Serial1/1:15no ip addressno logging event link-statusisdn switch-type primary-net5isdn protocol-emulate networkisdn incoming-voice voiceisdn bind-l3 ccm-manager 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 43 of 50

no isdn outgoing display-ieno cdp enable!interface Serial1/2:15no ip addressno logging event link-statusisdn switch-type primary-qsigisdn protocol-emulate networkisdn incoming-voice voiceisdn bind-l3 ccm-managerno cdp enable!interface Serial1/3:15no ip addressno logging event link-statusisdn switch-type primary-qsigisdn incoming-voice voiceisdn map address . plan privacy type subscriberisdn bind-l3 ccm-managerno cdp enable!interface Serial1/4:15no ip addressno logging event link-statusisdn switch-type primary-qsigisdn incoming-voice voiceisdn bind-l3 ccm-managerno cdp enable!interface Serial1/5:15no ip addressno logging event link-statusisdn switch-type primary-qsigisdn incoming-voice voiceisdn bind-l3 ccm-managerno cdp enable!ip classlessip route 0.0.0.0 0.0.0.0 172.20.231.1no ip http server!!control-plane!!voice-port 1/0:15echo-cancel coverage 64!voice-port 1/1:15echo-cancel coverage 64!voice-port 1/2:15echo-cancel coverage 64! 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 44 of 50

voice-port 1/3:15echo-cancel coverage 64!voice-port 1/4:15echo-cancel coverage 64!voice-port 1/5:15echo-cancel coverage 64!mgcpmgcp call-agent CM-MARS 2427 service-type mgcp version 0.1mgcp dtmf-relay voip codec all mode out-of-bandmgcp rtp unreachable timeout 1000 action notifymgcp modem passthrough voip mode nsemgcp package-capability rtp-packageno mgcp package-capability res-packagemgcp package-capability sst-packageno mgcp timer receive-rtcpmgcp sdp simplemgcp fax t38 inhibitmgcp rtp payload-type g726r16 static!mgcp profile default!!!!dial-peer voice 1 potsapplication mgcpapp!dial-peer voice 2 potsapplication mgcpapp!dial-peer voice 3 potsapplication mgcpapp!dial-peer voice 4 potsapplication mgcpapp!dial-peer voice 5 potsapplication mgcpappport 1/4:15!dial-peer voice 6 potsapplication mgcpappport 1/5:15!dial-peer voice 9991015 potsapplication mgcpappport 1/0:15!dial-peer voice 9991115 potsapplication mgcpappport 1/1:15 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 45 of 50

!dial-peer voice 9991215 potsapplication mgcpappport 1/2:15!dial-peer voice 9991315 potsapplication mgcpappport 1/3:15!!line con 0transport preferred alltransport output allline vty 0 4logintransport preferred alltransport input alltransport output all!endNotes on Nortel MWINortel’s Network Message Services (NMS) provides messaging services across Meridian 1 network using ISDN signaling. Thereare two NMS applications:1.The Network Message Service – Message Center allows a caller transparent access to a centralized message centerover an ISDN PRI/ISL network. Three types of Message Center configurations are supported:a) ACD Message Centerb) DN Message Centerc) Attendant Message CenterFor these types of Message Centers, the message taker’s set is used to activate and deactivate a user’s MessageWaiting Indicator. Message Indication Key (MIK) and Message Cancellation Keys (MCK) are used to turn on/off theMessage Waiting Indication on a user telephone.2.The Network Message Service – Meridian Mail offers access to the Meridian Mail system across the Meridian 1 network.Remote users defined as part of the NMS-MM server have access to all the Meridian Mail features available on the localswitch. This type of configuration uses the existing Nortel Meridian 1 voice mail system (i.e. Meridian Mail or Nortel CallPilot) as the network’s voice mail hub while in the process of migrating to IP telephony.LimitationsFor the Nortel Meridian 1 PBX to support the QSIG MWI feature, the PBX must at least have an Enterprise software level(to get ISDN Tie lines) with X11 Rel. 25.40 or 25.40B software (to get QSIG MWI).In addition to NMS software and Phantom TN Features, the following packages must be installed on the PBX:--PKG 305 (QSIG Generic Function)--PKG 316 (QSIG Supplementary Services)--PKG 263 (Qsig Basic Call/Name Display)--PKG 175 (Network Message Service) As mentioned earlier in this document, using MCK and MIK keys to send activate/deactivate messages (i.e. the NortelMeridian 1 is integrated to a third-party vendor voicemail system such as an OCTEL ARIA or Serenade) do not work toenable/disable the Cisco IP Phone Message Waiting Indicator. The Nortel does not convert the Nortel MCDN proprietaryactivate/deactivate messages properly to QSIG Facility message. 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 46 of 50

Nortel Option 11C D-Channel Configuration:ADAN DCH 32CTYP TMDICARD 32 --- defines card in slot 32 (loop 32) as the QSIG trunk to CCMPORT 1DES QsigUSR PRIDCHL 32OTBF 127PARM RS232 DTEDRAT 64KCCLOK EXTIFC ISGF --- defines switch-type ISO QSIG with GF platformPINX CUST 0ISDN MCNT 300CLID OPT0CO TYPE STDSIDE USRCNEG 1RLS ID **RCAP COLP QMWI --- enables MWI feature across QSIG trunkMBGA NOOVLR NOOVLS NOT310 120T200 3T203 10N200 3N201 260K RCFUCLIPCLIRCMMAdditional Network Feature Path ReplacementCisco Unified CallManagerCall Completion to Busy SubscriberCall Completion on No ReplyCall Forwarding on BusyCall Forwarding No ReplyCall Forwarding UnconditionalCalling Line (Number) Identification PresentationCalling Line (Number) Identification RestrictionCommunication Media Module (CMM) is a Cisco Catalyst 6500Series and Cisco 7600 Series line card that provides flexible and highdensity T1/E1 gatewaysCalling Name Identification PresentationCalling Name Identification RestrictionConnected Line (Number) Identification PresentationConnected Line (Number) Identification RestrictionConnected Name Identification PresentationConnected Name Identification RestrictionCall TransferMessage Waiting IndicatorPublic Switched Telephone NetworkCNIPCNIRCOLPCOLRCONPCONRCTMWIPSTN 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 47 of 50

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Important InformationTHE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGEWITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TOBE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKEFULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, ORINCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATAARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEENADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 2006 Cisco Systems, Inc. All rights reserved.Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.comPage 49 of 50

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Call Forwarding (Diversion) by Reroute . Phone C x4004 Basic Call Setup End-to-End Configuration Cisco CallManager Release 4.1 Phone B x5102 Phone D x4005 Phone A x5101 PBX #1 PBX1: Nortel Meridian 1 Option 11C w/ Release 25.40 ISDN Type: E1-QSIG Cisco 7960 IP phones PSTN Trunk 4