Instructions For Use - Oticon Hearing Aids

Transcription

Instructions for useminiRITE

Model overviewThis booklet is valid for miniRITE in the following hearing aidfamilies: Oticon Opn 1 Oticon Opn 2 Oticon Opn 3with NFMI and 2.4 GHz radio functionality.The following speakers are available for the above families: Speaker 60 Speaker 85 Speaker 100 Power mould speaker 105

Introduction to this bookletIntended useThis booklet guides you how to use and maintain your new hearingaid. Please read the booklet carefully including the Warning section.This will help you to get the most out of your new hearing aid.The hearing aid is intended to amplify and transmit sound to theear and thereby compensate for impaired hearing within mild tosevere-to-profound hearing loss. The hearing aid is not intended tobe used by infants/children 36 months.Your hearing care professional has adjusted the hearing aid to meetyour needs. If you have further questions, please contact yourhearing care professional.About Startup Handling Options Warnings More infoFor your convenience this booklet contains a navigation bar to helpyou navigate easily through the different sections.IMPORTANT NOTICEThe hearing aid amplification is uniquely adjusted and optimisedto your personal hearing capabilities during the hearing aid fittingperformed by your hearing care professional.

Table of contents 1/2AboutIdentify your hearing aid speaker and earpieceYour hearing aid - What it isWhat it doesIdentify left and right hearing aidBattery (size 312)MultiTool for handling batteries and cleaning101213141516Turn the hearing aid ON and OFFWhen to replace a batteryReplace the battery181920Put on the hearing aidCaring for your hearing aidReplace ProWax miniFit filterStandard earpieces: dome or Grip Tip22242628Start upHandlingReplace dome or Grip TipCustomised earpieces: micro mould, LiteTip or power mouldClean micro mould, LiteTip or power mould293031Flight modeOptional features and accessoriesChange volume (optional)Mute the hearing aid (optional)Change program (optional)Quick resetUse hearing aids with iPhone, iPad and iPod touchPair hearing aids with iPhoneRe-connect your hearing aids to your iPhone, iPad or iPod touchOticon ON AppWireless accessories (optional)Other options (optional)323334353638394042434445OptionsContinues on next page

Table of contents 2/2WarningsUsage of hearing aidsChoking hazards & risk of swallowing batteriesBattery useDysfunctionActive implantsX-ray, CT, MR, PET scanning and electrotherapyHeat and chemicalsPower instrumentPossible side effectsInterferenceUse on Aircraft4646474848494950505151More infoTroubleshooting guideWater & dust resistant (IP68)Conditions of useWarranty certificateInternational warrantyTechnical information525455565758

Identify your hearing aid speaker and earpieceSpeakersminiRITE hearing aids comewith three different speakers:This will make it easier foryou to navigate through thisbooklet.Ear grip(optional)EarpiecesThe speaker uses one of thefollowing earpieces:miniRITE with Power mouldspeakerDome (open dome shown)*6085100105Grip TipVarioTherm micro mould or LiteTipMicro mould or LiteTipSpeaker(60 shown)10AboutStartupHandlingOptionsWarnings* Please see details for replacing the dome or Grip Tip in section: Replace dome or GripTip VarioTherm is a registered trademark of DreveMore info11

Your hearing aid - What it isWhat it doesEar grip(optional)MicrophoneopeningsHolds thespeaker in placeSound inWax filterPush buttonBattery drawerSpeaker(60 shown)12AboutStartupHandlingOptionsWarningsMore infoWax protectionof speakerChangeprogram andvolume, andmute thehearing aidContains the battery.Battery drawer is alsothe on/off switchSound out13

Identify left and right hearing aidBattery (size 312)It is important to distinguish between the left and the right hearingaid as they might be programmed differently. You can find left/rightcolour indicators in the battery drawer, on 60 and 85 speakers, onthe micro moulds or on LiteTips.Your hearing aid is a miniature electronic device that runs onspecial batteries. To activate the hearing aid, you must insert a newbattery in the battery drawer. See how in the “Replace the battery”section.A RED indicator marksthe RIGHT hearing aid.A BLUE indicator marksthe LEFT hearing aid.Make sure theplus is visibleBattery drawerPull out to open14AboutStartupHandlingOptionsWarningsMore info15

MultiTool for handling batteries and cleaningThe MultiTool contains a magnet which makes it easier to replacethe battery in the hearing aid. It also contains a brush and awire loop for cleaning and removing ear wax. If you need a newMultiTool please contact your hearing care professional.MagnetWire loopBrushIMPORTANT NOTICEThe MultiTool has a built-in magnet. Keep the MultiTool 30 cm awayfrom credit cards and other magnetically sensitive devices.16AboutStartupHandlingOptionsWarningsMore info

Turn the hearing aid ON and OFFWhen to replace a batteryThe battery drawer is used to switch the hearing aid on and off.To save battery life, make sure your hearing aid is switched offwhen you are not wearing it.When it is time to replace the battery you will hear three beepsrepeated at moderate intervals until the battery runs out.Turn ONClose thebatterydrawer withthe batteryin place.18AboutStartupTurn OFFOpen thebattery drawer.Three beeps The battery is running lowFour beeps The battery has run outBattery tipTo make sure the hearing aid is always working, bring sparebatteries with you, or replace the battery before you leave home.HandlingOptionsWarningsMore info19

Replace the battery1. Remove2. Uncover3. Insert4. CloseTipMultiToolFully open thebattery drawer.Remove the battery.20AboutStartupHandlingRemove the stickylabel from the sideof the new battery.OptionsWarningsInsert the new battery into the batterydrawer. Make sure the side faces up.More infoClose the battery drawer.The hearing aid will play ajingle through the earpiece.Hold the earpiece close toyour ear to hear the jingle.The MultiTool can be used forbattery change. Use the magneticend to remove and insert batteries.The MultiTool is provided byyour hearing care professional.21

Put on the hearing aidStep 1The speaker brings the soundinto your ear. The speaker shouldalways be used with an earpieceattached. Use only partsdesigned for your hearing aid.Ear grip(optional)If the speaker has an ear grip,place it in the ear so it followsthe contour of the ear (seestep 3).AboutStartupHandlingOptionsWarningsMore infoStep 3Ear gripPlace the hearingaid behind your ear.Speaker(60 shown)22Step 2Hold the bend ofthe speaker wire between your thumband index finger.The earpiece shouldpoint towards theear canal opening.Gently push theearpiece into yourear canal until thespeaker wire sitsclose against the sideof your head.23

Caring for your hearing aidWhen handling your hearing aid, hold it over a soft surface to avoiddamage if you drop it.MicrophoneopeningsClean the microphone openingsCarefully brush away debris from the openings. Gently brush thesurface. Make sure the brush is clean and that it is not pressed intothe openings.Wax filterThe speaker has a white wax filter attached to the end where theearpiece is attached. The wax filter will avoid wax and debris fromdamaging the speaker. If the filter becomes clogged, please replacethe wax filter (see section Replace ProWax miniFit filter) or contactyour hearing care professional.Wax filterIMPORTANT NOTICEUse a soft, dry cloth to clean the hearing aid. It must never be washedor immersed in water or other liquids.24AboutStartupHandlingOptionsWarningsMore info25

Replace ProWax miniFit filter1. Tool2. Remove4. Final3. InsertNewfilterOldfilterRemove the toolfrom the shell. Thetool has two pins,one empty for removal and one withthe new wax filter.Push the empty pininto the wax filter inthe speaker and pullit out.Insert the new waxfilter using the otherpin, remove the tooland throw it out.The speaker should look like abovewhen you have replaced the waxfilter.Note:If you use a mould it requires that the hearing care professional replacesthe wax filter in the speaker.26AboutStartupHandlingOptionsWarningsMore info27

Standard earpieces: dome or Grip TipReplace dome or Grip TipBoth domes and Grip Tip are made of soft rubber material. Thereare 4 different types of domes. Check your dome type and sizebelow.The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip shouldbe replaced at least once a month.OpendomeBass dome,single ventPowerdomeBass dome,double ventGrip Tip5 mm* 6 mm8 mmAvailable in small and large,with and without vent.10 mm* only for speaker 60** not for open domeIMPORTANT NOTICEAboutStartupHandlingOptionsWarningsMore infoStep 2Step 3Hold on to thespeaker and thenpull off the earpiece.Insert the speakerexactly into themiddle of the earpiece to obtain afirm attachment.Push firmly to ensurethat the earpiece isfastened securely.12 mm**If the earpiece is not on the speaker when removed from the ear,the earpiece might still be in the ear canal. Consult your hearing careprofessional for further instructions.28Step 129

Customised earpieces: micro mould, LiteTip orpower mouldThere are 5 different types of moulds: micro mould and LiteTip,which are available in two different materials and a power mould.The earpieces are customised for your ear.Micro Micro mould*Clean micro mould, LiteTip or power mouldThe earpiece should be cleanedregularly.The earpiece contains a waxfilter which should be replacedwhen clogged or when thehearing aid does not soundnormal.Always use the wax filterdelivered by your hearing careprofessional.The vent is cleanedby pressing the brushthrough the hole,twisting it slightly.VentWax filter* VarioTherm micro mould and LiteTip do not have wax filter30AboutStartupHandlingOptionsWarningsMore info31

Flight modeOptional features and accessoriesWhen boarding an air plane or entering an area where it isprohibited to radiate radio signals, e.g. during flight, flight modemust be activated. The hearing aid will still be working. It is onlynecessary to activate flight mode on one hearing aid.The features and accessories described on the following pages areoptional. Please contact your hearing care professional to find outhow your hearing aid is programmed.To activate and deactivateflight mode. Press thepush button for at least7 seconds. A jingleconfirms your action.If you experience difficult listening situations, a special programmay be helpful. These are programmed by your hearing careprofessional.Write down hearing situations where you may need help.Opening and closing the battery drawer will also deactivate the flight mode.See section: Quick reset.32AboutStartupHandlingOptionsWarningsMore info33

Change volume (optional)Mute the hearing aid (optional)When you have two hearing aids, the push button allows you toadjust the volume in both ears. You will hear a click when you turnthe volume up or down.Use the mute function if you need to silence the hearing aid whilewearing it.MAXIMUMA short press on theRIGHT hearing aid increases the volume.A short press on theLEFT hearing aiddecreases the GLEVELMINIMUMMore infoApply a very long press (3-4 seconds)to the button to mute the hearing aid.To reactivate, push the button briefly.You will hear2 beeps atthe startinglevelIMPORTANT NOTICEDo not use the mute function as an off switch, as the hearing aid stilldraws current from the battery in this mode.35

Change program (optional)To be filled out by the hearing care professionalYour hearing aid can have up to 4 different programs.These are programmed by your hearing care professional.36AboutStartupHandlingProgram1“1 beep”2“2 beeps”Press the button to change program3“3 beeps”Note that if you have two hearing aids,the RIGHT hearing aid switches forwardsfrom e.g. program 1 to 2 and the LEFThearing aid switches backwards frome.g. program 4 to 3.4“4 beeps”OptionsWarningsMore infoWhen to useSound you willhear whenactivatedProgram change:Short pressLong press37

Quick resetUse hearing aids with iPhone, iPad and iPod touchIf you wish to return to the standard settings of the hearing aidprogrammed by your hearing care professional, simply open andthen close the battery drawer. A jingle is being played when youreset the hearing aid.Your hearing aid is a Made foriPhone hearing aid and allowsfor direct communication andcontrol with iPhone, iPad oriPod touch .OpenCloseFor assistance in using theseproducts with your hearingaids, please contact yourhearing care professional orvisit our support site at:www.oticon.global/connectivityOticon Opn is compatible with iPhone 7 Plus, iPhone 7, iPhone SE,iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone5c, iPhone 5, 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air,iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini 2, iPad mini,and iPod touch (5th and 6th generation). Devices must be running iOS9.3 or later.38AboutStartupHandlingOptionsWarningsMore info39

Pair hearing aids with iPhone1. SettingsBluetooth2. General4. Prepare5. Select6. Confirm pairing3. AccessibilityHearing Aids William’sOticon OpnOnBluethooth PairingRequestOticon Opn would like to pair withyour iPhoneCancelPairHearing AidsAccessibilityGeneralOpen your iPhoneand go to “Settings”.Make sure Bluetoothis on. Then choose“General”.40AboutStartupHandlingOn the “General”screen, choose“Accessibility”.OptionsWarningsOn the “Accessibility”screen, choose“Hearing Aids”.More infoOpen and close thebattery drawer, onboth hearing aids,and place themclose to your iPhone.The hearing aidsstay in pairing modefor 3 minutes.Your iPhone will detect the hearing aidsfor pairing. Detecteddevices will appearin your iPhone list.Choose your hearingaids.Confirm pairing. Ifyou have two hearingaids, pairing confirmation is needed foreach hearing aid.41

Re-connect your hearing aids to your iPhone,iPad or iPod touchWhen you turn off your hearing aids or Apple device, these will nolonger be connected. To connect them again, turn on your hearingaids by opening and closing the battery door. The hearing aids willthen automatically re-connect to your Apple device.Oticon ON AppOticon ON App for iPhone, iPad, iPod touch and AndroidTM devicesoffers an intuitive and discreet way to control your hearing aids.Oticon ON App enables you to connect and control an endless rangeof other devices by linking to IFTTT via the internet.Go to www.oticon.global/connectivity for moredetails and information on compatibility.Oticon ON App is available on App Store and onGoogle PlayTM. When downloading Oticon ON App oniPad, search for iPhone apps on App Store.“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronicaccessory has been designed to connect specifically to iPod, iPhone, or iPad,respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or itscompliance with safety and regulatory standards. Please note that the use of thisaccessory with iPod, iPhone, or iPad may affect wireless ore infoApple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc.,registered in the U.S. and other countries. Apple Watch is a trademark of AppleInc. App Store is a service mark of Apple Inc. Android, Google Play and the GooglePlay logo are trademarks of Google Inc.43

Wireless accessories (optional)As an enhancement to your wireless hearing aids, a range ofwireless accessories are available. They can enable you to hear andcommunicate better in many everyday situations.44ConnectClipWhen ConnectClip is pairedwith your mobile phone, youcan use the hearing aids as ahandsfree headset.Remote Control 3.0Remote Control offers theability to change program,adjust volume or mute yourhearing aids.TV Adapter 3.0TV Adapter is a wireless transmitter of sound from TV andelectronic audio devices. TheTV Adapter streams sounddirectly to your hearing aids.For more information, pleasecontact your hearing careprofessional or WarningsMore infoOther options (optional)AutophoneThe autophone can automatically activate a phoneprogram in the hearing aid, if your telephone has adedicated magnet. The magnet needs to be placedat your telephone next to the sound outlet.For more information, please contact your hearing careprofessional.45

WarningsYou should familiarise yourself fullywith the following general warningsbefore using your hearing aid foryour personal safety and to ensurecorrect use.Please note that a hearing aid willnot restore normal hearing and willnot prevent or improve a hearingimpairment resulting from organicconditions. Furthermore, note thatin most cases, infrequent use of ahearing aid does not permit a userto attain full benefit from it.Consult your hearing care professional if you experience unexpectedoperations or events with yourhearing aid.46AboutStartupHandlingOptionsUsage of hearing aids Hearing aids should be used onlyas directed and adjusted by yourhearing care professional. Misusecan result in sudden and permanent hearing loss. Never allow others to wear yourhearing aid as incorrect usagecould cause permanent damage totheir hearing.Choking hazards & risk ofswallowing batteries Hearing aids, their parts, and batteries should be kept out of reachof children and anyone who mightswallow these items, or otherwisecause injury to themselves.WarningsMore info Batteries have occasionally beenmistaken for pills. Therefore, checkyour medicine carefully beforeswallowing any pills. Most hearing aids can be suppliedwith a tamper-resistant batterydrawer upon request. This isstrongly recommended for infants,small children and people withlearning difficulties. Children below 36 months mustalways use a tamper-resistantbattery drawer. This option isavailable in BTE, miniBTE, RITE andminiRITE hearing aids.If a battery or hearing aid is swallowed, see a doctor immediately.Battery use Always use batteries recommended by your hearing care professional. Batteries of low quality may leakand cause bodily harm. Never attempt to recharge yourbatteries and never dispose of batteries by burning them. There is arisk that the batteries will explode.47

WarningsDysfunction Be aware of the possibility thatyour hearing aid may stop workingwithout notice. Keep this in mindwhen you depend on warningsounds (e.g. when you are intraffic). The hearing aids may stopfunctioning, for instance if the batteries have expired or if the tubingis blocked by moisture or ear wax.Active implants Caution must be taken with activeimplants. In general, follow theguidelines recommended by manufacturers of implantable defibrillators and pacemakers regarding usewith mobile phones and magnets. The Autophone magnet and MultiTool (which has a built-in magnet)should be kept more than 30 cmaway from the implant, e.g. do notcarry it in a breast pocket. If you have an active brain implant,please contact the manufacturerof your implantable device forinformation about the risk sMore infoX-ray, CT, MR, PET scanning andelectrotherapy Remove your hearing aid beforeX-ray, CT/MR/PET scanning electrotherapy, surgery etc. as yourhearing aid may be damaged whenexposed to strong fields.Heat and chemicals The hearing aid must never beexposed to extreme heat e.g.left inside a parked car in the sun. The hearing aid must not be driedin microwave ovens or other ovens. The chemicals in cosmetics,hairspray, perfume, aftershavelotion, suntan lotion and insectrepellent can damage the hearingaid. Always remove your hearingaid before applying such productsand allow time to dry before use.49

WarningsPower instrument Special care should be exercisedin selecting, fitting and using ahearing aid where maximum soundpressure capability exceeds 132 dBSPL (IEC 711), as there may be riskof impairing the remaining hearingof the hearing aid user.For information on whether yourhearing aid is a power instrument,see the back of this leaflet.50AboutStartupHandlingOptionsPossible side effects Hearing aids, moulds or domes maycause an accelerated accumulationof ear wax. The otherwise non-allergenicmaterials used in hearing aids mayin rare cases cause a skin irritationor other side effects.Please seek consultation with aphysician if these conditions occur.WarningsMore infoInterference The hearing aid has been thoroughly tested for interference,according to the most stringentinternational standards. However,interference between the hearingaid and other devices (e.g. somemobile telephones, citizens bandsystems and shop alarm systemsand other devices) may occur. Ifthis occurs, increase the distancebetween the hearing aid and theinterfering device.Use on Aircraft Your hearing aid contains Bluetooth. On board an aircraft, flightmode must be activated, unlessBluetooth is permitted by the flightpersonnel.51

Troubleshooting guideSymptomNo soundPossible causesSolutionsDead batteryReplace the batteryClogged earpieces (dome, Grip Tip, micro mould or LiteTip)Intermittent orreduced soundSquealing noiseBeepingPairing issue with AppledeviceClean mouldConsider replacing wax filter or domeClogged sound outletClean mould or replace wax filter in the speaker, mould or domeMoistureWipe battery with a dry clothDead batteryReplace the batteryHearing aid earpiece inserted incorrectlyRe-insert the earpieceEar wax accumulated in ear canalHave ear canal examined by your doctorIf your hearing aid plays 8 beeps, 4 times consecutively,your hearing aid needs a microphone service checkContact your hearing care professionalBluetooth connection failedOnly one hearing aid paired1) Unpair your hearing aids (Settings General Accessibility Hearing Aids Devices Forget this device). 2) Turn Bluetooth off and on again. 3) Open and close battery drawer onhearing aids. 4) Re-pair hearing aids (see section Pair Hearing Aids with iPhone)If none of the above solutions work, consult your hearing care professionalfor re info53

Water & dust resistant (IP68)Your hearing aid is dust-tight and protected against ingress of water whichmeans it is designed to be worn in alldaily life situations. Therefore youdo not have to worry about sweat orgetting wet in the rain. Should yourhearing aid come in contact with water and stop working, please followthe these guidelines:Conditions of use1. Gently wipe off any water2. Open the battery drawer andremove the battery and gentlywipe off any water in the batterydrawer3. Let the hearing aid dry with thebattery drawer left open forapproximately 30 minutesOperating conditionsTemperature: 1 C to 40 CRelative humidity: 5% to 93%, non-condensingStorage andtransportationconditionsTemperature and humidity should not exceedthe following limits for extended periods duringtransportation and storage:Temperature: -25 C to 60 CRelative humidity: 5% to 93%, non-condensing4. Insert a new batteryIMPORTANT NOTICEDo not wear your hearing aid while showering or participating in wateractivities. Do not immerse your hearing aid in water or other liquids.54AboutStartupHandlingOptionsWarningsMore info55

Warranty certificateInternational warrantyName of owner:Your hearing aid is covered by aninternational limited warranty issuedby the manufacturer for a period of12 months from the date of delivery.This limited warranty covers manufacturing and material defects in thehearing aid itself, but not in accessories such as e.g. batteries, tubing,speakers, earpieces and filters, etc.Problems arising from improper/incorrect handling or care, excessiveuse, accidents, repairs made by anunauthorised party, exposure to corrosive conditions, physical changesin your ear, damage due to foreignobjects entering the device or incorrect adjustments are NOT covered bythe limited warranty and may void it.The above warranty does not affectHearing care professional:Hearing care professional address:Hearing care professional phone:Purchase date:Warranty period: Month:Model left: Serial no.:Model right: Serial no.:56AboutStartupHandlingOptionsWarningsMore infoany legal rights that you might haveunder applicable national legislationgoverning sale of consumer goods.Your hearing care professional mayhave issued a warranty that goesbeyond the clauses of this limitedwarranty. Please consult him/her forfurther information.If you need serviceTake your hearing aid to your hearingcare professional, who may be able tosort out minor problems and adjustments immediately.57

Technical informationThe hearing aid contains two radiotechnologies, which are describedbelow:The hearing aid contains a radiotransceiver using short range magnetic induction technology workingat 3.84 MHz. The magnetic fieldstrength of the transmitter is veryweak and is always below-40 dBμA/m at 10 meter distance.The hearing aid complies withinternational standards concerningelectromagnetic compatibility andhuman exposure.USA and CanadaThe hearing aid contains a radiomodule with the following certification ID numbers:Due to the limited space availableon the hearing aid relevant approvalmarkings can be found in this document.FCC ID: U28AUMRITIC: 1350B-AUMRITThe hearing aid also contains a radiotransceiver using Bluetooth LowEnergy (BLE) and a proprietary shortrange radio technology both workingat 2.4 GHz. The 2.4 GHz radio transmitter is weak and is always below4 dBm e.i.r.p. in total radiated power.58AboutStartupHandlingOptionsThe device complies with Part 15 ofthe FCC Rules and with IndustryCanada’s licence-exempt RSSs.Operation is subject to the followingtwo conditions:1. This device may not cause harmfulinterference.2. This device must accept anyinterference received, includinginterference that may causeundesired operation.Changes or modifications notexpressly approved by the partyresponsible for compliance could voidthe user’s authority to operate theequipment.More information: www.oticon.globalWarningsMore info59

Declaration of Conformity is availablefrom the manufacturer.AboutStartupHandlingNoSettings overview for your hearing aidLeftRightYesNoVolume controlYesNoYesNoProgram shiftYesNoYesNoMuteYesNoVolume control indicatorsOnOffBeeps at min/max volumeOnOffOnOffClicks when changing volumeOnOffOnOffBeeps at preferred volumeOnOffOnOffBattery indicatorsWaste from electronicequipment must behandled according tolocal regulations.60YesOnE2831OptionsWarningsMore infoOffLow battery warning171383UK / 05.10.16Manufactured by:Oticon A/SKongebakken 9DK-2765 SmørumDenmarkwww.oticon.globalPower instrument171383UK / 05.10.16The manufacturer declares that thishearing aid is in compliance with theessential requirements and otherrelevant provisions of Directive1999/5/EC.

0000171383000001171383UK / 05.10.16 / FW. 2.X

The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional. Introduction to this booklet This booklet guides you how to use and maintain your new hearing aid. Please read the booklet carefully including the Warning section.