Transcription
Aldelo For Restaurants User Manual
Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
PUBLISHED BYAldelo Systems Inc.4641 Spyres Way, Suite 4Modesto, CA 95356Copyright 1997-2007 by Aldelo Systems Inc.All rights reserved. No part of the contents of this book may be reproduced or transmitted in anyform or by any means whatsoever without the express written permission of the publisher.Printed and Bound in the United States of America.This manual is available through Aldelo Systems Inc. and resellers worldwide. For furtherinformation about other languages that the manual may be translated into, please contact AldeloSystems Inc. or visit our Web site at www.aldelo.com. Send comments about this manual tocontact@aldelo.comAldelo is the registered trademark of Aldelo Systems Inc. Other products or company namesmentioned herein may be the trademarks of their respective owners.The example companies, organizations, products, logos, people, places, and events depicted hereinare fictitious. No association with any real company, organization, product, logo, person, place, orevent is intended or should be inferred.Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
IVCopyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
Table of ContentsVPART 1 GETTING STARTED 1Chapter 1 POS Hardware 3Server Computer 3What Defines the Server 3Minimum/Recommended Requirements 3Software on the Server 4Client Computer 4What Defines the Client Computer 4Minimum/Recommended Requirements 5Software on the Client 5Touch Screens 5All-In-One Terminals 5Touch Monitors 5Printers 5Interfaces 6Serial 6Parallel 6Ethernet 7USB 7Printer Roles 8Receipt 8Kitchen 8Bar 8Label 8Report 8MSR Readers 9Keyboard Interface 9USB Interface 9Serial Interface 9Pole Displays 9Command Set 9Serial 10Cash Drawers 10Printer Driven 10Serial 10MICR Readers 10Keyboard Interface 10Barcode Readers 11Keyboard Interface 11USB Interface 11Weight Scale 11Caller ID 11Coin Changer 11Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
VITable of ContentsChapter 2 Network HardwarePhysical NetworkCablingHardwareNIC CardsHubsSwitchesRoutersWireless Access PointsAssembling Your NetworkStarting the Network1313131313141414141515Chapter 3 Network Software Configuring Windows for Networking Windows XP ProTesting Your Network17171718Chapter 4 POS Hardware SetupSetting Up the TerminalSetting Up the POS PrintersWindows XP ProSharing Printers in Windows XP ProTesting the POS PrintersSetting Up the Cash DrawerPrinter DrivenSerialSetting Up the Customer DisplaySetting Up the MICR ReaderKeyboard InterfaceUSB InterfaceSetting Up the MSR ReaderKeyboard InterfaceSerial InterfaceUSB InterfaceSetting Up the Barcode ReaderSetting Up the Coin ChangerSetting Up Caller IDModemMulti-Line Caller ID PART 2 SOFTWARE INSTALLATION AND CONFIGURATION 25Chapter 5 Software SetupInstalling Aldelo For Restaurants Adjusting WindowsProper Screen ResolutionCopyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.27272828
Table of ContentsVII16 Bit Color Palette or BetterSmall Font 96 DPIKeep the Taskbar on Top of Other Windows Taskbar optionSetting the Taskbar to Auto HideMultiple LanguagesSupported Languages and Special Multilingual CapabilitiesLanguage Settings in Windows XP ProAdding Chinese in Windows XP ProSpanish ALT codesAdding a New Font to Windows .Registering & Activating Aldelo For RestaurantsInternet RegistrationSoftware ActivationSharing the Database FolderSharing in Windows XP ProSelecting a DatabaseCreating a DatabaseConnecting to a Database over the NetworkInformation Data EntryGeneral SettingsHow To Convert Control CodesCode Conversion ChartTable SetupEmployee SetupMenu SetupInventory 5485473PART 3 SOFTWARE OPERATION 83Chapter 6 Opening ProceduresTime CardsClocking InViewing Your ScheduleEarnings ReportRegister a PagerStarting Your BankStarting Staff BankCashier In858585868686878787Chapter 7 Hostess ProceduresReservationsCreating A ReservationChanging A ReservationChecking In A ReservationWaiting ListAdd A Customer to the Waiting List91919192929293Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
VIIITable of ContentsCheck In the Customer 93Assigning a Table 93Chapter 8 Dine-In Orders 95Order Entry 95Adding Items 97Voiding Items 97Re-Ordering Items 98Holding Items 98Releasing the Hold 101Splitting an Order 101Combine Orders 101Ordering a Half 102Item Details 102Ordering Multiple Quantity 102Applying Discounts 102Applying Surcharges 103Applying Credits 103Changing the Order Type 104Adding a Customer Name to an Order 104Changing the Number of Guests on the Check 104Changing the Table Number of the Check 104Recall Another Check on the Same Table 104Changing Seat Numbers in Order Entry 105MISC Button 105Change Price 106Assign Seats 106Clear Order 106No Sale 106Change Server 106Gratuity 106Cust. Lookup 107Recall Order 107Create Labels 107Retail Screen 107Tax Exempt 108No Kitchen / Bar 108To Secondary Language 108Lock Screens 108Modifier System 108Normal Modifiers 108Manual Modifiers 109Forced Modifiers 110Modifier Builder Template 110Pizza Builder System 111Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
Table of ContentsChapter 9 Bar Tab OrdersOrder Entry for Bar TabCreate a New Bar TabSetting Up Bar Tab EfficiencyIX113113113113Chapter 10 Take Out Orders 115Order Entry for Take Out 115Creating a New Take Out Order 115Chapter 11 Drive-Thru OrdersOrder Entry for Drive-ThruCreating a New Drive-Thru OrderMarking a Drive-Thru Order as Complete117117117117Chapter 12 Delivery Orders 119Order Entry for Delivery 119Creating a Delivery Order 120Chapter 13 Delivery ProceduresAssigning a Delivery OrderUsing the Default Delivery Assignment ProceduresDriver Dispatch Screen Assignment ProceduresUsing Delivery Directions and Route PlanningMapPoint Integration SetupUsing MapPoint IntegrationViewing Delivery Order StatusUsing the Delivery Status screen121121121121122122122123123Chapter 14 Quick Service 125Using the Quick Service Screen 125Chapter 15 Recall Procedures 127Recall Operations 127Batch Transfer 127Chapter 16 Void Procedures 129Void Operations 129Chapter 17 Cashier OperationsNo SalePay OutGeneral PayoutWage AdvanceManager Cash OutIssuing RefundsCopyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.131131131131131132132
XTable of ContentsChapter 18 Gift Card ProceduresIssuing Gift CardsRecharging Gift CardsChecking Balances133133134134Chapter 19 Order Settlement ProceduresCashier Settle OperationsSettling in the Main POS screenCashCheckCredit CardATM / Debit CardGift CertificateHouse AccountComplementaryRoom ChargeSettling in the Order Entry screenSettling Using Staff BankSettling Using Driver Money ter 20 Closing ProceduresClosing the Cash DrawerQuick Sign OutClosing Your Staff BankClocking OutRunning A Closing Report139139139140140140Chapter 21 Manager OperationsTime CardsEditing Time CardsOrdersReverting or Re-Opening an OrderCash DrawersReverting or Re-Opening a Cash DrawerOperations CenterReceive Payments SectionPay In-House ChargesPay Bad ChecksAuto Pay All Open DeliveriesRevenue Center SectionClosing ReportNext Day TransferBank Liability ReportRegister ReportBank DepositGift Certificate ListCust. Credit 46146146146147Copyright 1997 – 2007 Aldelo Systems Inc. All Rights Reserved.
Table of ContentsXIOrder Pmt ListBad Check ListDaily Receipt SummaryRe-Open Cashier OutReverting or Re-Opening a Cash DrawerRe-Open DepositFrequent Diner SectionNew Freq. DinerTrack OrderRedemptionFreq. Diner Acct. ListIn-House Charge SectionMaintain In-House AccountsCreate In-House StatementIn-House Account ListCustomer FilesInventory Activities SectionShopping ListNew PO (Purchase Order)Review POReceive ItemsPhy. Count SheetPhy. Inv. CountInv. Pr
This manual is available through Aldelo Systems Inc. and resellers worldwide. For further information about other languages that the manual may be translated into, please contact Aldelo Systems Inc. or visit our Web site at www.aldelo.com. Send comments about this manual to contact@aldelo.com
