PayPal Introduction - Euro.ecom.cmu.edu

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PayPal IntroductionDimitrios Miliotis, Business Development Manager CEEJuly 22nd , 2014, Athens 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Facts1Opportunities inGreece23PayPal Vision 2014 PayPal Inc. All rights reserved. Confidential and proprietary.4PayPal Benefits

148Million ActiveAccounts 2014 PayPal Inc. All rights reserved. Confidential and proprietary.100Transactions perSecond3

ANY TIME 2014 PayPal Inc. All rights reserved. Confidential and proprietary.ANY PLACEANY DEVICE4

2014 PayPal Inc. All rights reserved. Confidential and proprietary.5

2014 PayPal Inc. All rights reserved. Confidential and proprietary.6

16% of Greek Consumers Shopping on MobileRomaniaBulgariaHungaryLithuaniaCzech 18%22%27%29%30%44%45%28%Source: PayPal Research, 2013 2014 PayPal Inc. All rights reserved. Confidential and proprietary.7

64% of Greek Consumers Buy Only From Domestic 0%60%70%80%90%100%Source: CBEC Cross-Border e-commerce report 2013 2014 PayPal Inc. All rights reserved. Confidential and proprietary.8

How Are Greek eShops Accepting 0%40%29%30%20%10%00%Cash on deliveryCredit CardSource: ELTRUN research on e-Payments in Greece, 20141. Increased Sales 2014 PayPal Inc. All rights reserved. Confidential and proprietary.Debit Card2014E-transferPayPal201320122. Safety and Protection3. Simplicity9

AgencyPayPalConsumerMerchant 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

7 out of 10 shoppers never finish their purchase“checkout process takestoo long!”67%67% of buyersnever finish theirtransactions!doubt the safety of thetransaction and afraid ofrevealing financialinformationSources:Understanding Shopping Cart Abandonment, Forrester report 2014 PayPal Inc. All rights reserved. Confidential and proprietary.Comscore: tstats-infographic/11

Common Checkout FlowStep 1: Proceed to Checkout 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

Common Checkout FlowStep 2: Continue as a guest 2014 PayPal Inc. All rights reserved. Confidential and proprietary.Step 3: Billing & Shipping Address

Common Checkout FlowStep 4: Shipping MethodStep 5: Financial InformationTraditional way ofpurchase:2:30 - 06:00 minutes 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Checkout FlowStep 1: Checkout With PayPal 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Checkout FlowStep 2: Login to PayPalStep 1: Login with PayPal 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Checkout FlowStep 3: Confirm shipping address& complete paymentPayPal PaymentFlow:15 – 30 seconds 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal is Mobile Optimized by Default1. Choose product 2014 PayPal Inc. All rights reserved. Confidential and proprietary.2. Checkout3. Login PayPal4. Pay with PayPal

Why PayPal?User Experience: Increase in conversion Customer satisfaction & loyaltySafetySimplicity & Speed 2014 PayPal Inc. All rights reserved. Confidential and proprietary.19

PayPal is SafeAn Important Trustmark for every shop Very low fraud rates 2000 people fighting fraud 24/7 Seller/buyer protection program PCI/AML Compliant 2014 PayPal Inc. All rights reserved. Confidential and proprietary.20

PayPal is hassle-freeStart selling in a few clicks!Payment processing made simple Get paid instantly Withdraw to bank account immediately Instant Payment notificationsAPI Based SolutionsInstant PaymentsGet started - today! Easy integration – Magento Full reporting functionality Simple, mobile optimized checkout processby defaultMulti-channel by Default 2014 PayPal Inc. All rights reserved. Confidential and proprietary.21

PayPal attracts new customersWould you have the purchase if PayPal was not an available payment option?29% - No!Online Buyers45% - No!Mobile Buyers44% - No!International BuyersWhy not?1. Safety (75%) 2014 PayPal Inc. All rights reserved. Confidential and proprietary.2. Convenience (24%)3. Loyalty (10%)PayPal Sales Lift Report EMEA 2014, Online, Mobile, Cross border22

PayPal is the top payment method for selling (and buying) abroad 2014 PayPal Inc. All rights reserved. Confidential and proprietary.23

2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Partner Program Partner newslettersPartner webinarsEvent invitationsSales trainings 2014 PayPal Inc. All rights reserved. Confidential and proprietary.Beta access for new releasesTechnical trainingsIntegration support and reviewProduct update notifications Partner directory listingProduct marketing toolkitsBest practices guidesPayPal partner logo

Thank You!Dimitrios Miliotisdmiliotis@paypal.comFor more information, please contact:Dimitrios Miliotis2211 North First StreetSan Jose, CA 9513 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal attracts new customers Would you have the purchase if PayPal was not an available payment option? Why not? 1. Safety (75%) 2. Convenience (24%) 3. Loyalty