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OCISection 2 of the Oracle PaaS and IaaS Public Cloud Services Pillar Documentstates that customers may be able to configure their ordered OCI services withdisaster recovery capabilities. For any such post-provisioning configurationcustomers are responsible for designing and implementing a cloud architecturethat meets their own requirements for availability, business continuity anddisaster recovery. Customers are also responsible for designing, developing andimplementing procedures for recovering their applications in accordance withtheir own recovery plans and periodically testing such plans to help meetavailability commitments and requirements of their customers. For certain OCIservices, the following options may be available to assist customers with theirrecovery planning: The use of geographically resilient data centers. The ability to port their virtual machines (VM) images and mirrortheir data to another provider to provide additional availability andfailover.For more information, see OCI CAIQ: ection 2 of the Oracle SaaS Public Cloud Services Pillar Document sets outdisaster recovery services practices for SaaS public cloud services, which areintended to provide service restoration capability in the event of a majordisaster, as declared by Oracle.In addition, the following SaaS CAIQs may assist customers in conducting thenecessary risk assessments and due diligence:8Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliates

Oracle Fusion Cloud Applications CAIQ: lications.pdf Oracle Enterprise Performance Management Cloud Applications applications.pdf Oracle Cloud Applications CAIQ: ns.pdf9.Article 16(f)Involved the Board or its delegated authority or CSA Section 17.5Section 17.5 of the CSA or Section 14.3 of OMA Schedule C, states that prior toa Board committee, in approving the OMA Schedule Csigning an order for services, customer is solely responsible for determiningagreement;Section 14.3 CSA Section 6 OMA Schedule CSection 6.1whether the services meet its technical, business or regulatory requirements.Customer’s responsibilities include obtaining approvals from its managementand board of directors where required.Per Section 6.1 of the CSA or Section 6.1 of OMA Schedule C, customerrepresents that it has validly entered into the agreement and has the power andauthority to do so.10.Article 16(g)Has put in place a comprehensive outsourcingagreement;11.Article 16(h) Oracle Cloud servicescontractThe respective rights and obligations of the parties are set out in writing in theOracle Cloud services contract. Cloud Hosting andSection 3.2.2 of the Cloud Hosting and Delivery Policies states that Oracle willperformance under the outsourcing agreementDelivery Policiesprovide customers with access to a customer notifications portal for monitoringon a continuing basis;Section 3.2.2the availability of services.Established procedures for monitoring CSA Section 11.1Section 11.1 of the CSA or Section 11.1 of the OMA Schedule C (as applicable) OMA Schedule Cconfirms that Oracle continuously monitors the services.Section 11.1See also Section 1 of the FSA, which sets out customer’s audit rights. FSA Section 112.Article 16(i)Addressed the renewal process for outsourcingagreements and how the renewal will beconducted; and9Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliates Ordering DocumentThe services period and renewal are covered in the Ordering Document.

13.Article 16(j)Developed contingency plans that would FSA Section 4Section 4 of the FSA provides customers with the ability to order transitionenable the outsourced business function orservices and transition assistance to facilitate the transfer or the re-incorporationactivity to be provided by an alternative thirdof the concerned function back to the customer or to a third-party provider.party service provider or brought in-house, ifrequired.14.Article 17Banks are required to ensure that the process ofN/AOracle views ethical business conduct as a top priority and has implementedawarding outsourcing contracts is free from anycode of conduct policies along with a robust training program to ensure that itsconflict of interest. Banks must declare toemployees, suppliers, and contractors adhere to the highest ethical standardsSAMA any affiliation or relationship with theduring their business dealings.third party service provider.standards: l#equal.See Oracle values and ethics policies andContractual Arrangements15.Article 18Banks should document all their outsourcingarrangements through a written and legally Oracle Cloud servicescontractbinding agreement. As a minimum, theContractual terms governing the outsourcing relationship and obligationsbetween the parties are documented in the written Oracle Cloud servicescontract.contract should incorporate the following:16.Article 18(a)Scope of the Contract; Ordering DocumentThe services ordered are described in the Ordering Document.17.Article 18(b)Regulatory status (legal entity & registered) of Oracle Cloud servicesThe Oracle contracting entity is identified in the Oracle Cloud services contract.the third party service providercontractInformation about Oracle's business operations and organization structure isavailable on Oracle’s website oracle.com/corporate and in its annual x.18.Article 18(c)Service levels and performance requirements; Oracle Cloud HostingSections 3.2 of the Oracle Cloud Hosting and Delivery Policies describes theand Delivery Policiestarget availability levels for cloud service as specified in Section 3.6of the OracleSection 3.2PaaS and IaaS Public Cloud Services Pillar Document and Section 3.2 of the Oracle PaaS and IaaSPublic Cloud Services10 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliatesOracle SaaS Public Cloud Services Pillar Document.

Pillar Document Section3.6 Oracle SaaS PublicCloud Services PillarDocument Section 3.219.Article 18(d)Audit and monitoring procedures; FSA Section 1Section 1 of the FSA sets out customer’s audit and access rights and supplements DPA Section 7the audit and inspection rights granted to customers under Section 7 of the DPA. Cloud Hosting andSection 3.2.2 of the Cloud Hosting and Delivery Policies states that Oracle willDelivery PoliciesSection 3.2.2 CSA Section 11.1 OMA Schedule Cprovide customers with access to a customer notifications portal for monitoringthe availability of services.Section 11.1 of the CSA or Section 11.1 of OMA Schedule C (as applicable)explains that Oracle also continuously monitors the Cloud services.Section 11.120.Article 18(e)Business continuity plans; FSA Section 5Section 5 of the FSA confirms that Oracle will maintain a business continuity Oracle Cloud Hostingprogram with the objective of maintaining Oracle’s internal operations used inand Delivery PoliciesSection 2the provision of cloud services and will monitor, test and review theimplementation and adequacy of the program annually.Section 2 of the Oracle Cloud Hosting and Delivery Policies describes Oracle’sservice continuity strategy and data back-up strategy.21.Article 18(f)Default arrangements, termination clause and CSA Section 9The parties’ termination rights are set out in Section 9 of the CSA or Section 9minimum periods to execute a termination OMA Schedule Cof the OMA Schedule C (as applicable).provisions. The clause should take into accountinsolvency or any material changes.Section 9 FSA Section 3 CSA Section 9.411 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliatesSection 3 of the FSA provides additional termination rights, including the rightto terminate the affected cloud services if: there are material changes affecting the cloud services or Oracle whichresult in an adverse impact on the provision of the cloud services

OMA Schedule C Section 9.3 FSA Section 4.2there are weaknesses regarding the management and security of customer’scontent or confidential information Oracle has become insolvent or resolved to go into liquidation. FSA Section 4.3The notice periods applicable to termination of the services are set out in Section Oracle Cloud Hosting9.4 of the CSA or Section 9.3 of the OMA Schedule C (as applicable) and inand Delivery PoliciesSection 6.1Section 3 of the FSA.Provisions relating to data retrieval, transition period and transition assistanceare set out Section 4 of the FSA.22.Article 18(g)Pricing and fee structure; Ordering DocumentThe Ordering Document sets out the pricing and fees applicable to thepurchased cloud service.23.Article 18(h)Dispute resolution mechanisms; FSA Section 10Section 10 of the FSA addresses dispute resolution and the parties’ respectiveobligations relating to services agreement.24.Article 18(i)Liability and indemnity; CSA Section 6Section 6 of the CSA or Section 6 of OMA Schedule C (as applicable) describes OMA Schedule Cthe warranties and exclusive remedies available under the Oracle Cloud servicesSection 6 CSA Section 7 OMA Schedule CSection 7 CSA Section 8 OMA Schedule Cagreement.Section 7 of the CSA or Section 7 of OMA Schedule C (as applicable) describesthe limitation of liability applicable to the services agreement.Section 8 of the CSA or Section 8 of OMA Schedule C (as applicable) describesthe terms of indemnification applicable to services agreement.See also Section 3 of the FSA, which sets out the exclusive remedies fortermination made pursuant to Section 3 of the FSA.Section 8 FSA Section 325.Article 18(j)Confidentiality, privacy and security ofinformation;12 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliates CSA Sections 4 and 5Sections 4 and 5 of the CSA or Sections 4 and 5 OMA Schedule C (as applicable)sets out Oracle’s obligation to keep confidential and protect customer content.

OMA Schedule CSections 4 and 5 Oracle Cloud HostingSection 1 of the Oracle Cloud Hosting and Delivery Policies describes Oracle’sinformation security practices including physical security safeguards, systemand data access controls, encryption and training.and Delivery PoliciesSection 6 of the DPA sets out Oracle’s obligation to implement and maintainSection 1appropriate technical and organisational security measures for the processing of DPA Section 6personal information designed to prevent accidental or unlawful destruction,loss, alteration and unauthorised access or disclosure.See also Oracle Privacy Policies describing how Personal Information may becollected, used, shared and processed by different Oracle lines of business.26.Article 18(k)Ensuring access to SAMA and the Bank's FSA Section 1Section 1 of the FSA grants customers and their auditors full access to all relevantinternal and external auditors; FSA Section 2business premises and data used for providing the cloud services, as well asunrestricted rights of inspection and auditing related to the cloud services, ineach case as specified in the FSA.Section 2 of the FSA grants customers’ financial services regulators the samerights of access and auditing to the extent required by applicable law orregulation, and as specified in the FSA.27.Article 18(l)Compliance with all applicable regulatory and FSA Section 8legal requirements;Section 8 of the FSA states that Oracle will comply with all applicable laws tothe extent they are expressly applicable to Oracle’s provision of the cloudservices under the services contract and impose obligations directly upon Oraclein its role as an information technology services provider with respect to thecloud services.28.Article 18(m)Contractual obligations of the third-party FSA Section 6.1Section 6.1 of the FSA contains a general written authorization for Oracle toservice provider in case of subcontracting all or DPA, Exhibit 1 Sectionengage subcontractors that may assist in the performance of the services. Ifpart of the outsourcing;4 DPA Section 4.1 DPA Section 6.2Oracle subcontracts any of its obligations under the services contract: it will enter into a written agreement with the subcontractor reflecting, tothe extent required based on the specific role of the subcontractor,obligations that are consistent with Oracle’s obligations under the relevantterms of the services agreement13 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliates

FSA Section 6.2 any such subcontracting will not diminish Oracle’s responsibility towardsthe customer under the Services Agreement, and Oracle will provide appropriate governance and oversight of thesubcontractor’s performance.Section 4 of Exhibit 1 to the DPA contains a general written authorization forOracle to engage Oracle affiliates and third party subprocessors to assist in theperformance of the services. This section also sets out a customer’s right to objectto the intended involvement of a new Oracle affiliate or third partysubprocessor.Section 4.1 of the DPA confirms that those entities will be subject to the samelevel of data protection and security as Oracle under the terms of the servicesagreement and Oracle remains responsible for the performance of theirobligations in compliance with the DPA and applicable data protection law.Section 6.2 of the DPA confirms that third party subprocessors are subject toappropriate written confidentiality arrangements, including confidentialityagreements, regular training on information protection, and compliance withOracle policies concerning protection of confidential information.Section 6.2 of the FSA include terms applicable to Oracle’s use of strategicsubcontractors, and similar to the DPA, includes a right for a customer to objectto the intended involvement of a new strategic subcontractor.Oracle publishes a list of its strategic subcontractors and third partysubprocessors to customers at: Strategic Subcontractors (Doc ID 2667492.2): support.oracle.com/portal/ Third Party Subprocessors (Doc ID 2121811.1): support.oracle.com/portal/In addition, a list of Oracle affiliates is available at oracle.com/corporate/oracleaffiliates.html.14 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliates

29.Article 18(n)Mechanisms for reporting and escalation; Oracle Cloud HostingSection 5 of the Oracle Cloud Hosting and Delivery Policies describes theand Delivery Policiesprocess for engaging Oracle Cloud support, which among other things providesSection 5assistance with technical service requests. Section 5.5 in particular describes theprocess for escalating service requests.30.Article 18(o)Commitment of the third-party serviceN/AOracle’s common shares are traded on the NYSE Stock Market and Oracle isprovider to report to the bank any controlthus subject to standard information obligations on all matters relevant to theweaknesses or adverse developments in itspublic market. As a publicly traded company, Oracle is not permitted to reportfinancial performance;material non-public information with a single customer. However, as requiredby applicable law, such information is reported by Oracle as part of our publiccompany filings with the U.S. Securities and Exchange Commission (SEC). Formore information about Oracle’s SEC filings, visit: icle 18(p)Commitment of foreign third-party service FSA Section 8Section 2.7 of the FSA expressly states Oracle will provide customer’s financialprovider that there are no regulatory See Articles 33 and 34services regulator with necessary information (including summaries of reportsimpediments to the data and record access asper Article 33 and 34 of these rules.belowand documents) regarding the activities outsourced to Oracle where required,and as permitted by applicable law or regulation and as specified in the FSA.See also, Articles 33 and 34 below.32.Article 19The contract should allow for renewal, CSAThe standard term of the CSA is 5 years, which allows customers to negotiaterenegotiation, default termination and early Ordering Documentonce and order services many times against those same terms. Additionally, theexit, to enable the bank to retain control overthe outsourced function or activity and should CSA Section 9include provisions that prohibit sub-contracting OMA Schedule Cof the Material outsourcing under the contractwithout the prior approval of the Bank and noobjection from SAMA.Section 9 FSA Section 3 FSA Section 6.1 FSA Section 6.215 Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on OutsourcingCopyright 2022, Oracle and/or its affiliatesCSA allows for the renewal of ordered services to continue under the originalterms and conditions of the CSA.Renewal of ordered services is covered in the Ordering Document.Customers’ termination rights are set out in Section 9 of the CSA or Section 9 ofthe OMA Schedule C (as applicable) and in Section 3 of the F

Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on Outsourcing Author: Oracle Corporation Subject: Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on Outsourcing Keywords: Oracle Contract Checklist for Saudi Arabian Monetary Authority Rules on Outsourcing Created Date: 7/6/2022 11:45:20 AM