Transcription
AudioCodes and Infonetics Research WebinarYear of the LyncMigration to Microsoft Lync Voice Solutions22 February 2012
Today’s SpeakersDani KiryatiDiane MyersMarketing ManagerAudioCodesDirecting AnalystVoIP and IMSInfonetics ResearchNote: The audio portion of today’s webinar requires a Windowsbased PC with audio capabilities and either speakers or a headset
Agenda Market trends UC deployment reasons and requirements Mobility and video UC implementations Microsoft leading position in evaluations Evaluating Lync on key vendor requirements Migration to Lync Voice Extending Lync voice to enterprise mobile clients Connecting Lync to SIP Trunking and the PSTN Recording Lync calls for key business interactions Emergency call routing and E911 support Branch office survivability
Unified CommunicationsMoving Beyond Voice
Moving beyond voice Enterprise telephony evolving into UC– 5Integrating fragmented modes of communicationsCore pieces include voice, email, IM, presence combinedinto single experience and expanding–Web egration coming from e-mail platform and telephony 2012 Infonetics Research, Inc.
Employee flexibility and mobility driving UCImprove employeeproductivityImprove response timeDriversEmployeemobility/flexibilityReduce operational costsGain competitive edgeExecutive demandChanging businessprocessesEmployee demand0%10%20%30%40%50%60%70%80%90%Percent of Respondents Rating 6 or 7Scale: 1 not a driver; 7 definitely a driverSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 20116 2012 Infonetics Research, Inc.
Collaboration and mobile integration aretop requirements for UC solutionsCollaboration toolsCapabilitiesIntegrates with businessapplicationsMobile deviceintegrationDesktop-based nferencing0%20%40%60%80%Percent of Respondents Rating 6 or 7Scale: 1 not important; 7 definitely importantSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 20117 2012 Infonetics Research, Inc.
Mobile Device Integration StrategyMobile UC implementationsSeamless handoff of voicecalls between mobile deviceand IP deskphonesimplemented through UCvendor solutionStrongest growthHosted capabilities providedfrom mobile operatorDownloadable softclient forsmartphone/tablet providedby UC vendor2012Now0%10%20%30%40%50%Percent of Respondents Mobile clients are dominant solution for enabling UC Move to seamless call handoff between multiple devicesSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 20118 2012 Infonetics Research, Inc.
Growing interest in videoAbility to communicateoutside of company Video adoptionincreasing forinternalcommunications Demand forexternal sEase of useIntegration with UCRange of videoendpoints0%20%40%60%80%Percent of Video Respondents Rating 6 or 7Scale: 1 not important; 7 definitely importantSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 20119 2012 Infonetics Research, Inc.
Microsoft leads UC vendors installed andunder evaluationUnified Communication SuppliersMicrosoftCiscoIBMHPUnder evaluationInstalledAT&T0%10%20%30%40%50%Percent of RespondentsSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 201110 2012 Infonetics Research, Inc.
Microsoft leads in key enterprise requirements100%Percent of Respondents80%60%40%20%0%Financial StabilityAT&TService rformanceRatioManagementMicrosoftSiemensSource: Infonetics Research, Unified Communications: North American Enterprise Survey, September 201111 2012 Infonetics Research, Inc.
THANK YOUDiane MyersDirecting Analyst, VoIP and IMS 1 yerswww.infonetics.com12 2012 Infonetics Research, Inc.
Migration to Lync VoiceDani KiryatiMarketing ManagerAudioCodes
Challenges of Migration to UC and Lync Voice Businesses are usually not “green fields” Transforming from legacy PBX to Lync requires a set of connectors- Gateways- Enterprise Session Border Controllers (E-SBCs)- Survivable Branch Appliances (SBAs) Typical key migration challenges Co-existence Seamless migration Branch survivability Emergency calling
Link Your Lync with AudioCodesLink Your LyncFrom Licenseto NetworkConnected byAudioCodes
Scalability and Functionality - Lync Voice ConnectivityE-SBC forconnecting to SIPtrunking or existingIP-PBXGateways forconnecting to PSTNor existing PBXSBA for remoteoffice survivabilityELIN Gateways for911 callingMediaPack 1xxMediant 800Mediant 1000Gateways foranalog phones,modems and faxesHigh density, Lowdensity MediaGatewaysMediant 2000Mediant 3000Mediant 8000
Seamless Enterprise Mobility with Lync MobilityPLUS extends the reach of Lync voiceto mobile devices Tablets Smartphones Laptops and notebooks Complement your UC experience One Number One Voicemail Presence Instant Messaging “Voice over IP Access Anywhere“ Secured VoIP connectivity Reduced cellular charges Improved coverage area
MobilityPLUS – Simple Installation, Enhanced Mobile UC Experience
PSTN ConnectivityMediant 3000“Enhanced” GatewayLync PC ClientsMediationServerAnalog& FaxLinesLync SIPPhone ClientsHeadquarters The PSTN is here to stay at least for a while Gradual migration to IP Fallback voice service Emergency calling Enhanced Gateway provides Connectivity to the PSTN Connectivity to legacy PBX Managed migration from PBX to LyncPSTNPBXEnd Office orPOP
PSTN Connectivity for Lync Hosting PackTechNet Blogs NextHopAudioCodes Mediant Gateways Provide VoIP Connectivity for Lync Hosting Pack Deployments
SIP TrunkingLync PC ClientsMediationServerMediant 3000“Enhanced” Gateway & SBCAnalog& FaxLinesLync SIPPhone ClientsHeadquartersITSPPSTNPBX High adoption rates of SIP Trunking services CAGR 2010-2015: 52% Hybrid Gateway/E-SBC operation Integrated PRI and SIP connectivityShift capacity from PRI to SIPSIP Trunks available to both PBX and Lync usersE-SBC provides security, interoperability, voice quality managementEnd Office orPOP
Branch SurvivabilityPBXSurvivable Branch Appliance (SBA) Uninterrupted Lync functionality incases of WAN isolation at the branch Fully certified by Microsoft Voice resiliency for up to 1000 usersMediant 1000SBA & E-SBCAnalog& FaxLinesLANBranch Office
SIP Phone Integration Into LyncAudioCodes SPS Enables market leading IP Phones,including AudioCodes 300HD, to be Lync Clients
SIP Phone Integration Into LyncAudioCodes SPS Enables market leading IP Phones,including AudioCodes 300HD, to be Lync Clients
Direct Connectivity for Legacy Analog Devices How can we terminate fax calls into Lync? How can we connect analog phones to Lync? AudioCodes analog ports and fax relay support Connection of analog devices Intelligent routing of fax/modem calls to physical faxmachines/modems or to fax servers
AudioCodes Special Features for Lync Voice Migration Drop and InsertActive Directory look-upCall ForkingEmergency Line Identification Number
Emergency Calling and E911 ELIN Gateways ELIN Emergency Location Identification Number Lync provides ELIN data in SIP INVITE for 911 calls E911 ELIN Gateway provides specialized call handlingAudioCodes is the only Enhanced Gatewayprovider that is also certified as an ELIN Gateway
SmartTAP – Recording Solution for LyncBenefitsNotesIdeal for Remote BranchCalls can be stored locally, or easily sent to a NASSingle Vendor Solution160 GB (default), Optional – 320GB / RAID 0Upsell ToolOptimized for Lync or IPSingle box deploymentMAX 50 active channels (concurrent)Small Foot PrintRemote Branch survivabilityMicrosoft Gateway of the Year @ WPC 2011
SmartTAP Advantages Certified First Microsoft LYNC qualified recording solution Economic No conferencing resources neededNo impact on quality of conversation Scalable from as small as 8 to N concurrent sessions on asingle or distributed server configuration Recording of RTA codec with built in transcoding Quality management Customizable and user definable evaluationforms and reportsLive call monitoring Secured Tamper proof recording solutionMulti-level security access control with full audittrail history
AudioCodes Ecosystem for Migration to Lync VoiceSurvivabilityPSTN NetworksLyncSP PSTNWANTDM TrunksPSTNMedia GatewaysSecured SIPTrunking .RecordingsolutionSmartTAP Call RecorderMedia GatewaySP IP WANSurvivable BranchApplianceSIP Trunks .Media oCodes MobileSoft ClientMedia GatewaySIP3rd party Analog and SIPbased Phone SupportMedia GatewayLegacy TDM PBXMedia GatewayE1/T1/BRI/FXOPBXNon certified IP PBXLegacy Fax & otherAnalog devicesMedia GatewayMedia GatewayIP-PBXSIPIPPhones
Migrating to UC with Microsoft – Webinar SeriesImplementing Instant Messaging, Presence, Voice and VideoThomas BinderArchitect Voice CoE, MicrosoftMichael NelsonVice President of IntegratedAccess Solutions (IAS)Alan PercySr. Director of StrategicMarketing, AudioCodes
Dani KiryatiDiane MyersMarketing ManagerDirecting Analyst, VoIP and IMSdani.kiryati@audiocodes.com 1 netics.com
Agenda Market trends UC deployment reasons and requirements Mobility and video UC implementations Microsoft leading position in evaluations Evaluating Lync on key vendor requirements Migration to Lync Voice Extending Lync voice to enterprise mobile clients Connecting Lync to SIP Trunking and the PSTN Recording Lync calls for key business interactions
