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InteroperabilityandProfessional ServicesInteroperability ListVersion 3.6January 2021

Interoperability & Professional ServicesPage 2

Interoperability & Professional ServicesTable of ContentsIntroduction .6Interoperability with SIP Trunking Providers .7General Interoperability List. 18IP Phone Interoperability with AudioCodes SPS . 30Page 3

Interoperability & Professional ServicesNoticeInformation contained in this document is believed to be accurate and reliable at the time of printing.However, due to ongoing product improvements and revisions, AudioCodes cannot guaranteeaccuracy of printed material after the Date Published nor can it accept responsibility for errors oromissions. Updates to this document can be downloaded ocuments.This document is subject to change without notice.Date Published: December-21-2020WEEE EU DirectivePursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of withunsorted waste. Please contact your local recycling authority for disposal of this product.Customer SupportCustomer technical support and services are provided by AudioCodes or by an authorizedAudioCodes Service Partner. For more information on how to buy technical support for AudioCodesproducts and for contact information, please visit our website tenance-and-support.Stay in the Loop with AudioCodesPage 4

Interoperability & Professional ServicesAbbreviations and TerminologyAbbreviation / TermDefinitionBasic (Degree of Interop)Interoperability that AudioCodes successfully achieved by provinginterconnectivity and basic call scenariosCACall AgentCMTSCable Modem Termination SystemCOPSCommon Open Policy ServiceDUTDevice Under TestingFull (Degree of Interop)Interoperability that AudioCodes successfully achieved by provingfull interconnectivity and advanced call scenarios (includingfeatures), according to AudioCodes’ interoperability test proceduresFull Certification(Degree of Interop)Interoperability and certification that AudioCodes and third-partyvendors successfully achieved by proving full interconnectivity andadvanced call scenarios (including features), according toAudioCodes’ and third-party vendors interoperability testproceduresGKGatekeeperGWGatewayH.248Also known as MEGACO control protocolLELocal ExchangeMGMedia GatewayMGCMedia Gateway ControllerMGWMedia GatewayMSBRMulti-Service Business RouterMTAMultimedia Terminal AdaptorNATNetwork Address TranslationSBCSession Border ControllerSCShelf ControllerSSWSoftswitchUAUser Agent (SIP endpoint)Page 5

Interoperability & Professional ServicesIntroductionThis document provides a comprehensive list of third-party vendors and their products with whichAudioCodes products have successfully achieved interoperability status. Full details pertaining to thespecific telephony, IP telephony, and related companies’ products with which AudioCodes’ deviceshave proven interoperability and to the degree of interoperability are presented in this document.This Interoperability List contains interoperability tests performed with AudioCodes SoftwareVersion 6.6 or later. For tests done with earlier software versions, erability-list .AudioCodes’ products have successfully achieved interoperable capabilities with third-party vendorsin a wide range of VoIP environments: Softswitches:Call AgentsCall Managers Proxies Gatekeepers IP PBXs Standard PBXs Soft Phones VoIP Phones VoIP Application Servers:Voice MailUnified Messaging Media Servers/IVR (Interactive Voice Response) Local exchange simulators MCUs (Multipoint Conferencing Units) MTAs (Multimedia Terminal Adaptors) CMTSs (Cable Modem Termination Systems) LE (Local Exchange) switches (V5.2) Firewalls, NATs and Session Border Controllers (SBCs)AudioCodes offers three levels of interoperability:Table 1: Interoperability LevelsInteroperability LevelDescriptionBasicBasic test call has been done with the DUT.Typically, no documentation is available.FullFull AudioCodes test plan has been done with the DUT.Documentation is available.CertificateFull certification has been done with the DUT.Formal certificate is available.Page 6

Interoperability & Professional ServicesInteroperability with SIP Trunking ProvidersThe table below lists the SIP Trunking Providers (ITSP) with which AudioCodes has successfully proveninteroperability capability. You can find the most updated list on AudioCodes website rability-list.Table 2: Interoperability with SIP Trunking ProvidersIP TrunkingProviderAudioCodesProductVersionDevice TypeDegree ofInteroperabilityProtocol8x8Mediant 800B7.00A.067.003AudioCodes SBC withMicrosoft Skype forBusinessBasicSIP8x8Mediant 800B7.00A.067.003AudioCodes SBC withMicrosoft Skype forBusinessBasicSIPAAPTMediant 8006.80A.244.006AudioCodes SBC withShoreTel 14.2 IP-PBXBasicSIPAcanthoMediant SeriesSBCs7.20A.250.256AudioCodes SBC withGenesys SIP Serverv8.1.102.25FullSIPAcropolis TelecomMediant SBCs7.20A.158.035AudioCodes SBC withMicrosoft Skype forBusiness Server 2015BasicSIPAireSpringMediant SBCs6.80A.234.004AudioCodes SBC withGenesys SIP Server 8.1CertificationSIPAltevaMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2010CertificationSIPAmazon ChimeMediant SeriesSBCs7.20A.252.011AudioCodes SBC with CiscoCUCM 12.0.1FullSIPAmcomMediant 800B6.80A.264.014AudioCodes SBC withMicrosoft Skype forBusiness Server 2015BasicSIPAnywhere365Dialogue CloudMediant SeriesSBCs7.20A.252.023AudioCodes SBC withMicrosoft TeamsBasicSIPAT&T (enhanced IPFlexible Reach)Mediant SBCs6.60AAudioCodes SBC withGenesys SIP Server 8.1FullSIPAT&T (IP FlexibleReach)Mediant SBCs6.60AAudioCodes SBC withGenesys SIP Server 8.1CertificationSIPAT&T (IP FlexibleReach)Mediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2010 &2013CertificationSIPAT&T (IP FlexibleReach)Mediant SBCs6.60AAudioCodes SBC withGenesys SIP Server 8.1FullSIPAT&T (IP Toll Free)Mediant SBCs6.60AAudioCodes SBC withGenesys SIP Server 8.1CertificationSIPAT&T (IP Toll Free)Mediant SBCs6.60AAudioCodes SBC withGenesys SIP Server 8.1FullSIPPage 7

Interoperability & Professional ServicesTable 2: Interoperability with SIP Trunking ProvidersIP TrunkingProviderAudioCodesProductVersionDevice TypeDegree ofInteroperabilityProtocolAT&T IP FlexibleReach includingnetwork-basedEnhanced FeaturesMediant SBCs6.80A.227.005AudioCodes SBC with CiscoCUCM 10.0.1FullSIPautphone GmbHMediant SeriesSBCs7.20A.250.273AudioCodes SBC withMicrosoft TeamsFullSIPBell CanadaMediant SeriesSBCs7.20A.258.271AudioCodes SBC withMicrosoft TeamsFullSIPBell CanadaMediant SBCs7.20A.001.501AudioCodes SBC withMicrosoft Skype forBusiness Server 2015FullSIPBell CanadaMediant SBCs6.80A.226.004AudioCodes SBC withMicrosoft Lync 2013CertificationSIPBluIPMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013CertificationSIPBouygues TelecomMediant SBCs7.20A.158.056AudioCodes SBC withMicrosoft CCEBasicSIPBroadCloudMediant SBCs7.20A.202AudioCodes SBC with CiscoCUCM 12.0.1CertificationSIPBroadCloud BroadWorks 21Mediant SBCs7.20A.200.019FullSIPBroadCloud BroadWorks 21Mediant SBCs7.20A.158.009AudioCodes SBC with CiscoCUCM 10.0.1FullSIPBroadCloud BroadWorks 21Mediant SBCs7.20A.001AudioCodes SBC withInnovaphone IP-PBXFullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.074.001AudioCodes SBC withAlcaltel Lucent EnterpriseFullSIPBroadCloud BroadWorks 21Mediant 500Gateway6.80A.263.005AudioCodes GatewayBRI/PRIFullSIPBroadCloud BroadWorks 21Mediant 800BGateway6.80A.263.005AudioCodes GatewayBRI/PRIFullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.058.002AudioCodes SBC with UnifyOpenScape Business andUnify OpenScape OfficeFullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.058.002AudioCodes SBC with UnifyHiPath 3000FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.049.003AudioCodes SBC with Mitel3300 11.0.2.79FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.049.003AudioCodes SBC withToshiba CIX 200 5.0 SP2FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.049.003AudioCodes SBC withShoreTel ShoreGear14.2 Build 19.45.8701.0FullSIPPage 8

Interoperability & Professional ServicesTable 2: Interoperability with SIP Trunking ProvidersIP TrunkingProviderAudioCodesProductVersionDevice TypeDegree ofInteroperabilityProtocolBroadCloud BroadWorks 21MP-12887.00R.051AudioCodes Gateway &AudioCodes SBCFullSIPBroadCloud BroadWorks 21Mediant 500LGateway7.00A.044.007AudioCodes GatewayBRI/PRIFullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.012AudioCodes SBC with Mitel5000 5.0 SP2FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.012AudioCodes SBC with AvayaIP Office 500 V2 7.0.(5)FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.012AudioCodes SBC with NECSL1100 05.12FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.012AudioCodes SBC with NECSV8100 09.55FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.012AudioCodes SBC with NECSV9100FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.006AudioCodes SBC withPanasonic KX-NS500/1000004.20043FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.006AudioCodes SBC withPanasonic KXTDE100/200/600 8.01FullSIPBroadCloud BroadWorks 21Mediant SBCs7.00A.035.006AudioCodes SBC withPanasonic KX-NCP500/10008.01FullSIPBroadConnectMediant SBCs7.00A.026.016AudioCodes SBC withMicrosoft Skype forBusinessFullSIPBroadSoftMediant 1000B7.20A.104.001AudioCodes GatewayFullSIPBroadSoftMediant 5007.20A.104.001AudioCodes GatewayFullSIPBroadSoftMediant 800B7.20A.104.001AudioCodes GatewayFullSIPBroadvoxMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013CertificationSIPBTMediant 800SBC7.00A.067.003AudioCodes SBC with NEC3CBasicSIPBasicSIPBTMediant SBCs7.00A.013.006AudioCodes SBC withInteractive Intelligence(Customer InteractionCenter)BT BV IP ConnectMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013BasicSIPBT ItaliaMediant SBCs7.0AAudioCodes SBC withGenesys SIP Server 8.1CertificationSIPBT One voiceMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013CertificationSIPPage 9

Interoperability & Professional ServicesTable 2: Interoperability with SIP Trunking ProvidersIP TrunkingProviderAudioCodesProductVersionDevice TypeDegree ofInteroperabilityProtocolBTIPMediant SBCs7.00A.053.006AudioCodes SBC withAudioCodes CloudBondBasicSIPCellcom NetvisionMediant 1000BSBC7.00A.067.003AudioCodes SBC withMicrosoft Lync 2013BasicSIPCenturyLinkMediant SBCs6.80A.244.006AudioCodes SBC withGenesys SIP Server 8.1CertificationSIPCenturyLinkMediant 4000SBC7.00A.021.013AudioCodes SBC with CiscoCUCM 10.5.2.12901-1FullSIPCisco UnifiedBorder element(CUBE)Mediant 2600SBC6.80A.264.014AudioCodes SBC withUnified Customer VoicePortal 10.5 (CVP)FullSIPCogeco DataMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013CertificationSIPColtMediant SBCs7.20A.204.128AudioCodes SBC withMicrosoft TeamsFullSIPColtMediant SBCs6.80AAudioCodes SBC withGenesys Contact CenterCertificationSIPColtMediant SBCs6.80AAudioCodes SBC withGenesys SIP Server 8.1FullSIPColtMediant SBCs6.60AAudioCodes SBC withMicrosoft Lync 2013CertificationSIPCompletel (France)Mediant SBCs6.60AAudioCodes SBC withAlcatel OmniPCX EnterpriseR10.1CertificationSIPCompletel (France)Mediant SBCs6.60AAudioCodes SBC with CiscoCUCM 9.1CertificationSIPCXMediant 800B7.20A.158.056BasicSIPCybersmartMediant 500SBC7.00A.067.003AudioCodes SBC with UnifyOpenscape Voice PBXBasicSIPDTAGMediant SeriesSBCs7.20A.254.475AudioCodes SBC with SWYXIP-PBXBasicSIPDTAGMediant SBCs7.20A.204.128AudioCodes SBC withMicrosoft TeamsFullSIPDTAGMediant 500Gateway6.80M.591.004AudioCodes GatewayFullSIPDTAGMediant 500LGateway6.80M.591.004AudioCodes GatewayFullSIPDTAGMediant 800Gateway6.80M.591.004AudioCodes GatewayFullSIPDTAGMediant SBCs7.20A.102.001AudioCodes SBC with SWYXSwyxWare 2015FullSIPDTAGMediant 500MSBR6.80A.300.009AudioCodes MSBR withMicrosoft LyncFullSIPPage 10