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HealthcareTop 5 Benefits forHealthcare ProvidersWhen Outsourcing

Top 5 Benefits for Healthcare Providers When OutsourcingThe global healthcare industry’sinterest in outsourcing has grownmassively in recent years due to theindustry’s drive to reduce costs whilestill being able to provide qualityhealthcare service.When COVID-19 became a pandemicit took a hit not just in people’s safetybut also in businesses. Healthcareproviders have had to rethink differentways on how to be able to cater totheir patient needs by addressingand scheduling onsite visits, meetingpatient needs remotely, managing aninflux of patient data and more.Globally, people started turning totelehealth not just as an alternativebut as the main solution in addressingCOVID-19 and non-COVID-19 relatedcases. We believe that Telehealth ishere to stay.2Around 10 years ago, the industrylimited their outsourcing to medicaldata entry and medical transcription.But with the growing awareness thatoutsourcing has greater benefits forhealthcare organizations and hospitals,many are looking into outsourcinghealthcare information managementsystems, clinical research, Big Data,medical billing, and IT needs to keeppatient data secured among manyothers.With technology evolving and changing,more and more organizations arelearning and taking advantage of toolsand talent that can make providinghealthcare easier, reduce operatingcosts and increase their profit gain.

Top 5 Benefits for Healthcare Providers When OutsourcingAccordingtoJonathanClarke,Assistant Professor of Health Policyand Administration at Penn StateUniversity, “Outsourcing is somethingwe should think about, especiallywhen it fuels efficiency and expandsaccess to healthcare, but we need tobe intelligent about it so as not to putpatient safety at risk.” He also statedAccording to Peter Drucker, amanagement consultant, educatorand author, “Do what you do best, andoutsource the rest.”that around 90% of the hospitals in theUnited States are outsourcing someservices, particularly radiology service.putting yourself out of business.”Lastly, a quote from Lee Kwan Yew,former prime minister of Singapore,“If you deprive yourself of outsourcingand your competitors do not, you’reBelow are 5 reasons the healthcare industry can keep in mind whenthinking about outsourcing their RCM:1. Critical Mistakes Are AvoidedAccording to Tom Lowery in hisarticle entitled “8 Ways OutsourcingCan Help Hospitals and Patients”, UShospitals leave about 125 billion onthe table each year because of poormedical billing practices. He addsthat 80% of medical bills containerrors. One factor that contributesto this is that some hospitals arenot updated with currently changingbilling rules and regulations. Withoutsourcing, healthcare organizationscan have a dedicated team of trainedprofessionals that focuses on billingpurposes.3

Top 5 Benefits for Healthcare Providers When Outsourcing2. Reduced training costsHealthcareorganizationsthatoutsource their processes don’t needto worry about shelling out extramoney for education, software or stafftraining since the outsourcing partnersees to it that their employees areup to date with the latest changes instandards and regulations.available in the market, youroutsourcing partner can efficiently andeffectively adapt to what is best foryour team and business. Everythingneeds to be the right fit to the needsof your organization in order to focuson patient-care and still grow yourbusiness.Not only that but because there are somany different tools and opportunities3. Ease of Access to experts and trained professionalsThere are a plethora of people lookingfor jobs but it’s not just about findingthe right person but building a greatteam that best fits your company,together with your outsourcing partner.And whomever is found, the candidatewill go through an A recruitmentprocess that will be customized basedon your company requirements tounderstand the individual’s core valuesand calibrate their skills.4After, when they join the company,they will be ready to take on the jobbecause they have been vouched byyour outsourcing partner (with yourguidelines) that they are suited to growand help your business.

Top 5 Benefits for Healthcare Providers When Outsourcing4. More time to focus on giving quality patient careTogether with an outsourcing partner,they will identify your unique needsso that they can propose the type ofteams you may need in order for you tofocus on providing patient care.It can range anywhere from medicalcoding,billing,revenuecyclemanagement, data analysis, patientconcierge or anything that leads youto deviate from focusing on givingpatient care.Outsourcing to the right team willhelp healthcare providers to lessentheir tedious administrative tasks andmanaging workload, and allow themto provide the best and most positivepatient care experience and improveon it as well.For the business, that means reducedcosts and opportunities to grow thebusiness because you’ll not only beable to manage needs for patient-carebut the goals of the business.5. Save On Cost Without CompromisingQuality of BusinessThe biggest advantage of outsourcingand working together with them to builda great team are the reduced costs inhealthcare operations. Outsourcingbrings in huge savings with its low costmanpower and infrastructure.According to a Black Book Survey, Inorder to break even, average hospitalcosts will have to be reduced by 24%by 2022.Healthcare outsourcing can help savecompanies up to 70% operationalcosts. Aside from taking care of staffacquisition and retention, having anoutsourcing partner also reducesexcess administrative costs sincethe direct benefit of outsourcing isfinancial surge.5

Top 5 Benefits for Healthcare Providers When OutsourcingWhy Infinit-O?At Infinit-O Global, we are committedtowards the success of every client.Whether you’re a start-up or anestablished organization, we viewyour business as our business andrespond immediately to all your needs.We are dedicated to innovation andexcellence in all healthcare businessprocesses. Our clients commend usfor consistently delivering optimumresults and a delightful customerexperience.The Philippines is A Top HealthcareOutsourcing DestinationRecently, the Philippines has becomeone of the top healthcare outsourcingdestinations thanks to its massivequalified workforce, infrastructure andtechnology. The country’s outsourcing6industry has grown over the recentyears and is forecasted to hit 55 billionin revenue this 2020. “The Philippinesright now, with the way you’ve beenable to show how successful youcan be with other industries withBPO and other areas, healthcare isthe industry where you could playthe mark of the world leader,” saidpublic sector and healthcare leaderat PricewaterhouseCoopers (PWC)Southeast Asia Consulting.The BPO industry in the Philippinesplays an important role in contributingto the economy of the country.Because of that, there is no sign thatOutsourcing Partners will ever stopfinding ways to stay competitive, stayahead and provide opportunities for alltypes of businesses

Top 5 Benefits for Healthcare Providers When OutsourcingThe Infinit-O Healthcare DifferenceTechnology AgnosticWe believe there is no ‘one size fits’ allin the Healthcare industry. We utilizea wide array of the latest world-classtechnology tools and platforms toeffectively solve the unique challengesof our partners. We automate varioussystem administration tasks to makethe infrastructure flexible and dynamicto the needs of the business and meetservice level commitments.related softwares), however great, canonly ever be maximized by an equallygreat person operating it.What You Can Expect of UsOur goal is to help companies aroundthe globe to grow and prosper byenabling them to experience the fullbenefits of partnering with a strategicoutsourcing company.Not only that, we find and train the rightpeople to expertly handle the tools.Any tool (EHR and other healthcareWe are here to7

Top 5 Benefits for Healthcare Providers When Outsourcing5-step Comprehensive Recruitment ProcessWe understand what health organizations need and the challenges they are facing. Ourpremiere healthcare outsourcing solutions help payers, providers, pharmaceuticals, andSaaS companies drive breakthrough growth, increase revenue cycle, improve patientengagement, and reduce operational costs.Infinit-O can handle it all – from claims processing and medical billing to end-to-endfunctions – at a fraction of the cost of an in-house staff.8

Top 5 Benefits for Healthcare Providers When OutsourcingHire-to-suit Business ModelOur “hire-to-suit” recruitment modelallows you to customize your teamfit to the needs of your organization.This provides a seamless integrationand gives you the opportunity to havea hand in forming your team andparticipate in the selection process.Each team member works exclusivelyfor you, with their only goal being thesuccess of your organization.However, according to Project Aristotleby Google, the skillful individuals evenif talented, have to still be able to worktogether as a team. So our goal yes, isyour success, but that is only possiblewith the right healthcare professionalsin your teams.Brand GuaranteeQuality is our DNA. We place suchhigh importance to our performancecommitments that we guarantee ourwork. We aim to build brand loyaltyby providing total quality care thatdrives growth and adds value to yourorganization. We value long-termpartnerships and exude “malasakit”(the Filipino value of caring) ineverything that we do.9

Top 5 Benefits for Healthcare Providers When OutsourcingQuality CertificationsWe focus on progress so you canexpect a consistent, personalized,and dedicated solutions team thatworks specifically to meet yourbusiness needs. Our ISO 9001 and27001 certifications are a testamentto how we maintain top quality anddata security standards. We are alsoSarbanes-Oxley and HIPAA-compliantand have our own Six Sigma certifiedteams.Partnership with Infinit-OInfinit-O ensures your access to theworld’s best healthcare practices thatare currently available only to largemultinationals. We develop DedicatedOperating Teams (DOT’s) that act andoperate as if they were an internaldepartment of your company, withoutthe risks and costs of setting up yourown offshore office.And our aim is to create longlasting partnerships and endlessopportunities for your institution to10grow while managing the suddendemand for healthcare. We render astrong understanding in medical reviewand analyzing clinical abstractorsfor health institution consultancy,process optimization, Revenue CycleManagement (RCM) process andoutsourced healthcare services; allutilizing the latest technology toprovide excellent value for our clients.

Top 5 Benefits for Healthcare Providers When OutsourcingWe have developed a unique four-pronged operational capability framework centeredon PEOPLE (a highly motivated and experienced team), PROCESSES (ability tooptimize business processes), TECHNOLOGY (cost effective, innovative, and scalableimplementations), and SECURITY (a highly secure data and work environment).11

Top 5 Benefits for Healthcare Providers When OutsourcingOur Exceptional Healthcare OutsourcingSolutions Include12 Claims Processing Eligibility Verification Medical Abstraction Medical Auditing Medical Coding Medical Billing Medical Transcription Patient ServicesHealthcare ApplicationDevelopmentBusiness ProcessManagement Technical Support Disease Management Customer Support Case Management Research & Development