Transcription
Dynamics 365 forFinance & Operations
Carri Lesatz, ERPPractice Director(North 07
AGENDA1234The Evolution of Microsoft Dynamics AXto Dynamics 365Overview of Microsoft Dynamics 365 SolutionHigh Level Review of Microsoft Dynamics365 Finance and Operations WorkloadMicrosoft Dynamics as your end-to-endSolution
Microsoft Dynamics 365
CRMERP/AX
The Evolution of Dynamics AX2002 Axapta 3.0 MicrosoftAcquires2006-2011 DynamicsAX 4.0 DynamicsAX 2009 DynamicsAX 20122016 Rainier DynamicsAX7 Dynamics3652017 Dynamics365 forOperations,EnterpriseeditionJuly 2017 Dynamics365 forFinanceandOperationsPage08
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Microsoft Dynamics 365TalentRetail*Brought to you by Adobe Marketing Cloud
Powering the digitaltransformationMicrosoft Dynamics 365for Finance and Operations
Intelligent insightsFinancialProvide unified view of your business performance andcustomer needs to deliver real-time response and increaserevenue.Supply chainStreamline and better execute supply chain anddistribution process that delivers on customer demands.Warehousing & transportationEmpower employees to effectively run operations, reducetransportation costs and increase delivery accuracy.“Microsoft technology runs our business. Dynamics365 for Operations provides the backboneinfrastructure for the Renault Sport Formula Oneteam, supporting everything from design tomanufacturing to our success on the race track.”Cyril Abiteboul, Managing Director, Renault Sport Racing
Productive experiencesEmployee empowermentEnable cross-functional collaboration and access to realtime and actionable data to deliver business impact.Innovation at paceDrive faster innovation and continuous improvement tosatisfy customer demands.Seamless integrationImplement seamless integration of financial and businessoperations to keep ahead of the competition.“Because Microsoft Dynamics 365 for Operations is aglobal solution that fosters increased collaborationand reduces administrative work, we’re going tobetter meet the needs of our employees, and in turnwe’ll deliver better service to customers.”Rob Teitelbaum, Controller, Chemonics
Power of cloudPredictable, repeatableimplementationsDeliver fast and repeatable implementation, update or upgradethrough Microsoft Dynamics Lifecycle Services (LCS).Business continuityImplement seamlessly integrated applications to ensure businesscontinuity with high availability and disaster recovery.Global footprintGrow new business in existing market or expand to new marketseasily and confidently.“I’m convinced that with the Microsoft solutions webrought in, we are able to much better compete.”Paul Ossewold, VP of Digital Operations, Priva
Business anytime, anywhereMobile interfaceEnable intuitive and seamless user interface to do businessanywhere, anytime, on any device.Task-based mobile appsEnable your employees to complete commonly repeatedtasks easily on their preferred mobile device.Innovate business models“Our focus in moving to the cloud was to allow ourteam to access our data anywhere. [It] isrevolutionizing our relationship with our customersand it’s empowering us with information on hand toanswer questions anytime, anywhere.”Ben Hagler, VP of Engineering and Operations, HaglerBetter enable your business and find new business modelsto perform local or remote point-of-sale from any device.
General Business Processes Supported by Finance & Operationspage018
General Business Processes Supported by Finance & OperationsBusiness valueProcessEmpower People to delight customers through an end-to-end viewLeadOpportunityQuotePAYMENT HISTORY*CUSTOMER LIFETIME VALUESales OrderFulfillmentInvoicePRODUCT AVAILABILITYPRICING, DISCOUNTS, TAXATIONORDER INFORMATION, RESOURCE RESERVATIONSCUSTOM QUOTEPRIORITIZE ACCOUNTSPROVIDE ACCURATE DELIVERY (UP)DATESTIMELY RESOURCE ALLOCATIONpage019
Transformational intelligence platformDynamics365IntelligenceAction
Transformational intelligence s365LinkedInWeatherLegacyMore CRM ERPIntelligenceAction
Reporting
PowerBI: Experience Your DataAny data, any way, anywhere
PowerBI
Dynamics 365 for Finance & OperationsDeployment optionscloudFully managed by Microsoft cloudservice Systems of Intelligence Planned multi Instance federation Elastic scale out local business data Disconnected data center Local data residency Capitalize HW investments Single instance onlycloud edge Cloud – MS managed, Edge – customer managed Multiple local compute and storageworkplaces for retail, shop floor andwarehouse while utilizing cloud for scale,master data mgmt., data aggregation Local data residency in addition to cloud
Dynamics 365Roadmap
Dynamics 365Service Level Agreements
/RPO/RTOSales99.9%Up to 15 minutes/Up to 20 minutes5 daysCustomerService99.9%Up to 15 minutes/Up to 20 minutes5 daysFieldService99.9%Up to 15 minutes/Up to 20 minutesProjectServiceAutomation99.9%Up to 15 minutes/Up to 20 minutes5 days99.5% 5 s/2 days5 days/weekendCustomer controlstimeslotOperationsSUPPORT INCIDENTRESPONSE TIMES24x7* 1 hour*PLANNEDMAINTENANCENotice/Schedule5 daysMONTHLY SERVICECREDIT 99.5%–25% 99%–50% 95%–100%
For large enterprise 250 people operating a24/7 complex environment and requiresimmediate access to experts and full range ofproactive servicesFor Med/Large business, operating a 24/7production environment and requires accessto experts for lite advisory and escalationservices24x7 prioritized resolution support & criticalsituation escalation management
Send questions toCarri.Lesatz@hclpowerobjects.com
Thank You
The Evolution of Dynamics AX 2002 Axapta 3.0 Microsoft Acquires 2006-2011 Dynamics AX 4.0 Dynamics AX 2009 Dynamics AX 2012 2016 Rainier Dynamics AX7 Dynamics 365 2017 Dynamics 365 for Operations, Enterprise edition July 2017 Dynamics 365 for Finance and Operations
