Transcription
2014 NC ASHRM FALL MEETINGNovember 12-14, 2014OMNI Grove Park Inn - Asheville, NCCome and enjoy great speakers, greatpeople and some fun in the mountains!Early Bird Registration and Room BlockEnds October 11, 2014http://www.nc-ashrm.org
Meeting AgendaWednesday, November 121:00 - 1:30pm1:30 - 1:45pm1:45 - 3:00pm3:00 - 3:15pm3:15 - 4:30pm5:00 – 5:30pm5:30 - 7:00pmThursday, November 137:30 - 8:40am8:40 - 8:45am8:45 - 10:00am10:00 – 10:15am10:15 – 11:30am11:30 – 1:15pm1:15 – 2:30pm2:30 – 2:345pm2:45 – 4:00pm5:30 – 9:30pmFriday, November 147:30 – 8:15am8:15 – 8:30am8:30 – 9:45am9:45 – 10:15am10:15 – 11:45am11:45 – 12:00pmRegistrationOpening Remarks--“Transforming Today’s Dysfunctional Teams Into Tomorrow’s Leaders - Impacting Physician Behavior”Laura Martinez and Donna GriffinBreak--“Air Medical Risk Management“Linda HinesNew Member ReceptionSocial Hour co-sponsored by Yates McLamb, Weyher, LLP & Medical Mutual Insurance Co of NCRegistration and Full BreakfastWelcome--“Medical Identity Theft”Geri AmoriBreak--“ACO’s”Katie HenryLunch and Business Meeting--“Peer Review Is it Protected?”David Creech and Jay SalsmanBreak--“Measures to EMTALA Success”Crista BrownSocial Hour and DinnerBreakfastRemarks--“Compassion Fatigue: It’s Time to Talk”David CarlBreak and Check-out--“Do it Well. Make it Fun: The Key to Success in Healthcare Risk Management.”Closing Ron CulbersonClosing Remarks
Location Hotel :OMNI Grove Park Inn290 Macon AvenueAsheville, NC 28804800.438.5800Next Meeting!April 29 - May 1, 2015Holiday Inn SunspreeWrightsville Beach, NC Rates:“Run of the House” - 209/night plus tax“3-Mountain View Room” - 209/night plus tax“Resort View Room” - 229/night plus tax“Mountain View Room: - 249/night plus tax-Mention NC ASHRM when registering Parking Rates:Mention NC ASHRM when registering – FEE TBD Extended Stay:If you would like to arrive early and/or stay for the weekend, the Resort will honor the NC ASHRM rate from 3 days beforeand 3 days after the conference dates; based upon availability and if you reserve your room at the time of initialregistration. Room Block:NC ASHRM’s block of rooms opens up September 19, 2014 and will be held until October 11, 2014, so reserve early!Program MaterialsConference Materials will be available to registrants at http://www.nc-ashrm.org prior to the conference. No hard copieswill be available at the conference.Education CreditsThis meeting has been approved for 10.25 ASHRM-CPHRM Continuing Education Credits and a certificate will be providedupon completion of the conference. Continuing Legal Education Credit is pending approval from the North Carolina BarAssociation.
Pay on-line using PayPal:http://www.nc-ashrm.orgConference FeesNC ASHRM Members Early Bird Discount: Register by October 12, 2014 Regular Conference Fee: Register after October 12, 2014 Additional Onsite Registration Fee:NC ASHRM Non-Members Early Bird Discount: Register by October 12, 2014 Regular Conference Fee: Register after October 12, 2014 Additional Onsite Registration Fee:Guest Fee Thursday Dinner & Social: 55.00 200.00 275.00 75.00 280.00 355.00 75.00 85.00Make checks payable to:NCASHRMSend Check and Registration form to:NC ASHRMPO Box 72248Durham, NC 27722-2248For questions contact Rina Borg:ncashrm@mgsolutions.org919.309.0909*Total Registration Fees: CANCELLATION POLICY:A processing fee of 20.00 will be charged for cancellation prior to October 29, 2014.No refunds available after that date, but alternate registrant(s) may attend the meeting.Registration InformationName: Degree(s)/Designation(s)Title: Organization NameStreet Address:City/State/Zip: Phone:Email Address: Guest Name
Speaker InformationLaura Martinez, BSN, RN, MS, CPHRM, FASHRM and Donna Griffin, MSW, CPHRM“Transforming Today’s Dysfunctional Teams Into Tomorrow’s Leaders – Impacting Physician Behavior” Using innovative strategies, learn how one organization successfully acclimated new physicians,resolved problematic behaviors and managed red bracket physicians.Laura Martinez, BSN, RN, MS, CPHRM, FASHRMLaura is Vice President of Risk Management for MagMutual Insurance Company. Her responsibilities include developmentand implementation of risk management and patient safety programs for MagMutual and Professional Security InsuranceCompany policyholders, including hospitals, healthcare facilities, and physician practices. Laura manages MagMutual’s inhouse consulting team, including consultants in Florida, Georgia, North Carolina, South Carolina, and Virginia.Prior to joining MagMutual in 2013, Laura held various senior level management and consulting roles within Allied WorldAssurance Company/Darwin and Chubb Insurance, where a majority of her time was spent serving hospital clients rangingfrom specialty and critical access hospitals to multi-facility health systems. She has been a frequent presenter at ASHRMconferences across the country, including the ASHRM National Conference. In her earlier career as a clinician, Laurapracticed as a Certified Rehabilitation Counselor, Disability Management Specialist, and Case Manager.Donna Griffin, MSW, CPHRMDonna has been in healthcare 35 years with 24 of those in Risk Management. She obtained her Bachelor’s degree and herMasters in Social Work at the University of Georgia. She followed that by developing a formal Social Services Department ata local HCA hospital, then moved to Harbin Clinic in Rome, Georgia. At Harbin, she has developed and built a RiskManagement Department for 140 physicians and 80 APP’s. With the support of the Board of Managers, the RiskManagement department has broad parameters and deals actively with patient perceptions, credentialing, behavior of bothproviders and staff, regulatory issues, claims management, and questions about patient management.
Speaker InformationLinda Hines, BSN, RN, MS, CPHRM, FASHRM - “Air Medical Risk Management” Understand the management issues with air medical transportation operations and statistics,including recent accident trends; risk management issues; recent regulatory oversight/new legislationand a real helipad safety.Linda Hines, BSN, RN, MS, CPHRM, FASHRMLinda is currently the Vice President of Legal Affairs and Risk Management at MedFlight of Ohio in Columbus, Ohio. Sheearned a Bachelor of Science degree from The Ohio State University College of Nursing and a Juris Doctor degree fromCapital Law School. She is a Certified Professional in Healthcare Risk Management (CPHRM) and also a Fellow of theAmerican Society for Healthcare Risk Management (FASHRM) both from the American Hospital Association. In addition,she earned her Certified Medical Transport Executive (CMTE) from the Association for Air Medical Services. She is active isthe risk management community by serving on national committees with ASHRM and in Ohio as a Board Member of theOhio Society of Healthcare Risk Managers (OSHRM)(Board President 2013). She serves the medical transportationindustry by serving on the Review Board for the Air Medical Journal and various state committees. She participates as aCommunity Member of the Mount Carmel Institutional Review Board and presents lectures on risk management topics tolocal nursing classes and various professional associations.
Speaker InformationGeri Amori, PhD, ARM, CPHRM, DFASHRM - “Identity Theft” Attendees will learn to identify the organizational exposures that facilitate medical identity theft andto provide risk professional with tools for mitigating identify theft in the organization.Geri Amori, PhD, ARM, CPHRM, DFASHRMGeri is the Vice President for Academic Affairs for Coverys based in Boston, Massachusetts. In that role, Dr. Amoridevelops, analyzes and coordinates professional development/education programs for healthcare provider organizations,insurers, brokers, associations, and consumer organizations nationally. In addition, she personally presents, teaches,coaches, and facilitates educational programs about Risk Management and Patient Safety issues. Having taughtpsychology and communication skills at the graduate and community college level, her area of passion and expertise is inall aspects of human interactive interface. Dr. Amori has served as Vice President for the Education Center of the RiskManagement and Patient Safety Institute, Principal of Communicating HealthCare, and as Risk Manager for Fletcher AllenHealth Care in Burlington, Vermont. Prior to joining the Risk Management field in 1989, she served asPsychopharmacology Clinic and Research Coordinator with University Associates in Psychiatry at the University ofVermont.Dr. Amori received a Ph.D. in Counselor Education from the University of Florida and an MS in Counseling and HumanSystems from Florida State University. She is an active member of the American Society for Healthcare Risk Management(ASHRM) and is a past president of the society. She is the 2004 recipient of the coveted ASHRM Distinguished ServiceAward and three time recipient of the ASHRM Journal Author Excellence Award. A CPHRM and Distinguished Fellow in theAmerican Society for Healthcare Risk Management, Dr. Amori is also the past president of the Northern New EnglandSociety for Healthcare Risk Management. Dr. Amori is the author of the chapter on communicating with patients andfamilies for the 6th edition of the Risk Management Handbook for Healthcare Organizations, as well as publications onDisclosure of Unanticipated Outcomes, Office Practice Risk Management, Communication issues in Root Cause Analysis,and more.
Speaker InformationKatherine Flynn Henry, Esq. - “ACO’s ” Attendees will review Accountable Care Organizations;, what they are and how they are being utilizedto achieve the Triple Aim, which is to improve the quality of care, improve patient satisfaction anddecrease the cost of care. ACO safe harbors will be discussed as well as issues that may arise related tothe interplay between reducing the cost of care and complying with the standard of care to avoidlitigation.Katherine Flynn Henry, Esq.Katie Henry is General Counsel and Chief Compliance and Patient Safety Officer for Cornerstone Health Care, PA, a physicianowned and led multispecialty practice with approximately 350 providers practicing in 90 locations in North Carolina.Cornerstone is an Accountable Care Organization and participates in the MSSP program. As General Counsel and ChiefPatient Safety Officer, Katie is ultimately responsible to manage the company’s risk in the ever evolving landscape of theACA. She obtained her BA from Miami University in Oxford, Ohio, followed by her law degree from Wake Forest UniversitySchool of Law in 1998. Prior to joining Cornerstone in March 2013, Katie was a litigator and managing partner with Horton &Henry in Winston-Salem where she specialized in the defense of physicians in medical malpractice actions. Katie is licensedto practice law in North Carolina and Ohio.
Speaker InformationDavid Creech and Jay C. Salsman - “Peer Review Is it Protected?” This presentation will focus on three suits brought by a single physician against a hospital, and tracethe efforts used to reach a successful outcome.C. David CreechDavid continually represents hospitals, physicians, and other health care providers in actions alleging medical malpractice,as well as a variety of other tort and contract suits, throughout eastern North Carolina. Has successfully represented a largenumber of defendants, both in State Superior Court and Federal Court, throughout eastern North Carolina, litigating cases innearly every county in the eastern part of the State. Acted as primary counsel for numerous appeals before the UnitedStates Court of Appeals for the Fourth Circuit, the North Carolina Supreme Court, and the North Carolina Court of Appeals.Also represented clients, including insurance companies, on first party actions, including bad faith and unfair and deceptivetrade practice claims, and represented insured’s and insurance companies in actions alleging negligence, personal injury,fraud and arson claims, as well as a variety of other miscellaneous tort actions. Also represented a number of clients onconstruction claims, for breach of contract, alleged fraud, and other related actions.Jay C. SalsmanJay represents professionals and businesses in both the state and federal courts of North Carolina. Defends professionalliability claims. Represents insurance companies, including in first party actions alleging unfair and deceptive trade practicesand bad faith. Extensive federal court experience defending individuals and businesses from Section 1983 claims, as well asother related causes of action. Represent contractors in construction disputes, including claims for breach of contract,breach of warranty, and fraud. Trial experience in multiple North Carolina counties. Numerous successful appeals at theNorth Carolina Court of Appeals, North Carolina Supreme Court, and Fourth Circuit Court of Appeals. Recognized as a“Rising Star” by North Carolina Super Lawyers from 2010 through 2013.
Speaker InformationChrista Brown RN - “Measures to EMTALA Success” Understand the importance of a multidisciplinary team approach to implementing a compliant EMTALAprogram.Christa Brown RNWith 18 year’s nursing experience in emergency medicine, Christa is currently the AVP of Emergency Medicine/Trauma atCleveland County Healthcare System in Shelby, North Carolina. Her responsibilities include clinical performance initiatives;financial management of the emergency departments; serves as a liaison between the department medical staff andhospital administration. In addition to supervising over 150 full-time employees, Christa led the organization in attainingChest Pain Center Accreditation and in implementing ED Lean Performance Improvement Initiatives. Her departmentcontinually ranks as a high performing unit within the Carolinas HealthCare System when compared to similar units acrossNorth Carolina. Christa is a Registered Nurse; with qualifications as a Sexual Abuse Nurse Examiner, Trauma Nursing CoreCourse Instructor, Advanced Life Support Instructor, Advance Life Support Provider, Advanced Pediatric Life SupportProvider and Basic Cardiac Life Support Provider. She is currently a member of the Emergency Nurses Association and theHonor Society of Nursing, Sigma Theta Tau International.
Speaker InformationDavid Carl - “Compassion Fatigue: It’s Time to Talk” Learn how excellence combined with fun and humor can improve productivity and create a lessstressful environment where people want to work.David CarlDavid was hired in January 1989 to be the department administrator. He holds a bachelor's degree from Randolph MaconCollege and a Master of Divinity degree from Drew Theological School. His nine-year clinical background and ministry at St.Elizabeths Hospital in Washington, D.C. gave him a particular sensitivity and love for working with the mentally ill.David came to Charlotte after founding the Department of Pastoral Care at Cabell Huntington Hospital, Huntington, W.Va.,where he served as Director for six years. Those two experiences helped to shape his creativity, appreciation for spiritualcare and education, and his administrative abilities. He is an ordained Elder in the United Methodist Church and has aparticularly strong belief that all faiths deserve respect. He is a CPE Supervisor, certified by the Association for ClinicalPastoral Education, and is also a Board Certified Chaplain with the Association of Professional Chaplains. David is knownnationally as a speaker and leader in faith and health.In 1998 David received the prestigious Anton T. Boisen Award from the Association of Mental Health Clergy for his devotedministry and creative leadership in the field of religion and mental health. He currently serves on the Institutional ReviewBoard, the Hospital Ethics Committee, and the CHS Diversity and Inclusion Council. Chaplain Carl also is an Ombudsman forthe UNC School of Medicine at Charlotte and Co-Chair of the CHS Patient Experience Healing Environments Committee. Inaddition to he is an instructor for the Carolinas HealthCare System's New Teammate Orientation program.
Speaker InformationRon Culberson, MSW, CSP“Do it Well. Make it Fun: The Key to Success in Life, Work and Almost Everything in Between” Learn how to create a less stressful work environment where people want to work. Also, learn tounderstand that excellence combined with fun and humor can improve productivity, create betterworking relationships, enhance creativity, change the work place culture, and lead to the delivery ofbetter products and services .Ron Culberson, MSW, CSPRon For ten years, Ron worked in a large hospice organization as a social worker, Counseling Manager, and Senior Director ofQuality Services. Through these roles, he gained experience on the front line, in middle management, and ultimately insenior management. He has a proven track record as a successful member of a multidisciplinary team and as an effectivesenior leader.Since 1996, he has delivered over 1000 presentations to over 140,000 people in the U.S. and abroad. In 2001 Ron receivedthe Certified Speaking Professional (CSP) designation, the highest earned designation from the National SpeakersAssociation.Finally, Ron’s business model also includes dedicating a significant portion of his time to volunteer service. He was the2012-2013 President of the National Speakers Association (NSA). In 2010, he received the NSA President’s DistinguishedService Award. He has also served on numerous boards and committees for organizations such as Capital Hospice, the ArtGliner Center for Humor Studies, and Rotary International where he chaired his club’s largest fundraisers. Ron has receivedthe Rotarian of the Year, and the Four Avenues of Service Awards, two of the highest awards given by ROTARY.
Laura Martinez, BSN, RN, MS, CPHRM, FASHRM and Donna Griffin, MSW, CPHRM . Henry in Winston-Salem where she specialized in the defense of physicians in medical malpractice actions. Katie is licensed . both in State Superior Court and Federal Court, throughout eastern North Carolina, litigating cases in .
