Transcription
Workday Human CapitalManagement (HCM) &Payroll (PR) Project FAQAuthor: Workday Project Team12-28-2016
Workday Human Capital Management & Payroll FAQTable of ContentsIntroduction . 2General & Schedule Questions . 31.Why are we changing our HR and PR systems from ADP to Workday? . 32.Are there any other Workday features being implemented as part of this project? . 33.Is Workday replacing ADP, also known as HRB, Payex and the Self-Service Portal? . 34.When is the first day I will have access to Workday? . 35. When is the last day I have access to ADP for my day-to-day HCM and PR functions, e.g. enteringmy time or entering a time off request? . 36.When will my last direct deposit or paycheck come from ADP? . 37.When will my first direct deposit or paycheck come from Workday? . 38.What is the schedule for W-2’s? . 39.Where can I access Workday? . 310.What sign on credentials should I use to access Workday? . 411.Are there friendly url’s I can use to access Workday? . 412.Will I still be able to access ADP after December 27th? . 413.Is the website mobile-friendly? Is there a Workday App? . 414.What tenant name should I use when setting up the app?. 415.Where can I learn more about Workday? . 416.Where can I get support for Workday? . 517.When will support officially start for Workday? . 518.I entered time off in ADP for 12/26/16 and into 2017. Do I need to do anything in Workday? . 519.I made changes to my benefits during the recent 2017 Open Enrollment period. Do I need toresubmit those changes? . 520.What does this project have to do with Workday Student? . 5Training Questions . 521.How will I be trained on the new system?. 522.Where will I be able to find training materials? . 523.When will training materials be made available? . 624.Where can I find some basic Workday navigation training? . 6Procedural Questions . 6Page 1 of 9
Workday Human Capital Management & Payroll FAQ25.Can I continue to change my tax withholding and direct deposit options in ADP through theend of 2016? . 626.When is my payslip available in Workday? . 627.Is the pay schedule for adjunct faculty changing? . 628.Is the time entry and review frequency for hourly employees changing? . 629.Is Payroll still accepting manual timesheets? . 630.What if I forgot to enter my requested time off? . 731.How will I be paid? . 732.What happens if I do not receive my check? . 733.Does the manager have to approve the employee’s time for the employee to be paid in thecurrent time period? . 734.When I enroll for direct deposit, will there be pre-note pay cycle? . 835.Why can’t I see my PTO or vacation balances? . 8Functionality Questions . 836.The company names in the dropdown are not what I am used to seeing. Why is there adifference? . 837.I understand from the information sessions that Workday processes replace the PAF(Personnel Action Form) in many places. Will we still use the PAF? . 838.I don’t see my benefits deduction detail on my paycheck or pay stub. Where can I find it?. 839.Where can I make changes to my paycheck, including direct deposit and withholding? . 840.What is the deadline to enroll for or change my direct deposit information? . 941.Where can I make changes to my address and other contact information?. 942.Where can I review and change my benefit information? . 943.Where can review my time off information? . 9Support Questions. 944.Who do I contact for Workday support? . 945.What hours is Workday support available? . 946.Who do I contact if I have other questions about this project? . 9IntroductionThe following are frequently asked questions about the Workday Human Capital Management(HCM) and Payroll (PR) project, including general, scheduling, training, functionality, proceduresand support questions.Page 2 of 9
Workday Human Capital Management & Payroll FAQGeneral & Schedule Questions1. Why are we changing our HR and PR systems from ADP to Workday?A: See the Why Workday section of the Workday Human Capital Management (HCM)& Payroll (PR) Project site.System, POC, COL, DNI and Saybrook employees can access the site here.TCSPP employees can access the site here.2. Are there any other Workday features being implemented as part of this project?A: Yes, benefits and time tracking. Other Workday modules, such as performancereviews and recruiting, will be implemented in future phases starting in early 2017.3. Is Workday replacing ADP, also known as HRB, Payex and the Self-Service Portal?A: Yes.4. When is the first day I will have access to Workday?A: Tuesday, 12/27/16. You will get an email from the System notifying you when accessis available.5. When is the last day I have access to ADP for my day-to-day HCM and PR functions, e.g.entering my time or entering a time off request?A: Thursday, 12/22/16. You will still have access to ADP to print your past pay slips, your2016 W2, etc.6. When will my last direct deposit or paycheck come from ADP?A: Friday, 12/30/16 for the period beginning 12/11/16 and ending 12/24/16.7. When will my first direct deposit or paycheck come from Workday?A: Friday, 1/13/17 for the period beginning 12/25/16 and ending 1/7/17.8. What is the schedule for W-2’s?A: Your 2016 W-2 will be produced by ADP by January 31, 2017 and will bedownloadable from the ADP site. Your 2017 W-2 will be available in Workday in January2018.9. Where can I access Workday?A: Starting on 12/27/16 you can access Workday from the same places you can accessADP today. Those places include: TCSPP Faculty & Staff: Use the Employee Intranet without having to sign onagain. See the Internal Apps section under the Menu. TCSPP Student Workers: Use MyChicagoSchool. See My Finances Submit YourStudent Timecard. POC Faculty & Staff: Use the Faculty & Staff page. COL Faculty & Staff: Use the Faculty & Staff Portal page.Page 3 of 9
Workday Human Capital Management & Payroll FAQ COL Student Workers: Use MyCollegesofLaw. See My Finances Submit YourStudent Timecard.DNI Faculty & Staff: Use the Staff Portal.Saybrook Faculty & Staff: Use the Faculty & Staff Gateway.System Office: Use the Loop Intranet. See the Human Resources and Payroll &Accounting sections of the site.10. What sign on credentials should I use to access Workday?A: You access Workday using your Email/network username and password. If yournetwork username and password do not work, please contact the Help Desk athelpdesk@tcsedsystem.edu or 800.747.8367.11. Are there friendly url’s I can use to access Workday?A: Yes, you can use and bookmark the user-friendly link applicable to you. em.edu12. Will I still be able to access ADP after December 27th?A: Yes. You will be able to print your past pay slips, your 2016 W2, etc. You will not beable to enter your time, PTO requests and other employee and manager tasks that youwill do in Workday.It is important to save your ADP password in a secure manner. At some point in 2017you will be notified of changes to the data you can access in ADP. At that point access toretrieve and reset will not be available.13. Is the website mobile-friendly? Is there a Workday App?A: Yes to both questions. See the Getting Started sections of the Workday HCM & PRProject site for information about installing and accessing the app.14. What tenant name should I use when setting up the app?A: The tenant name is: tcsedsystem15. Where can I learn more about Workday?A: See the Why Workday section on the Workday HCM & PR Project site.Page 4 of 9
Workday Human Capital Management & Payroll FAQ16. Where can I get support for Workday?A: See the Support section of the Workday HCM & PR Project site.17. When will support officially start for Workday?A: The team has been working with all the HR Affiliate Partners for some time. Theywill be your primary source of support. See the Support page of the Workday HCM & PRProject site for all available resources. Support starts on Monday, 12/19/16. You willhave access to Workday beginning Tuesday, 12/27/16.18. I entered time off in ADP for 12/26/16 and into 2017. Do I need to do anything inWorkday?A: Yes. Any time off events (PTO, vacation, sick time, etc.) entered in ADP that are dated12/26/16 and beyond will have to be entered in Workday. This applies to any time offevents you have booked in ADP starting 12/26/16 and beyond.19. I made changes to my benefits during the recent 2017 Open Enrollment period. Do Ineed to resubmit those changes?A: No, you will not need to resubmit changes. As part of the launch, your new benefitseffective 1/1/2017 will be reflected in the benefit section of your profile when Workdaygoes live on December 27th.20. What does this project have to do with Workday Student?A: The Workday HCM and PR project is separate from Workday Student. You will hearmore about Workday Student in 2017.Training Questions21. How will I be trained on the new system?A: There will be multiple resources available to help employees both navigate and learnWorkday. Information sessions on the Manager Self-Service module will be available the weekof 12/5/16 for all managers system-wide.Printable training materials (job aids) will be available online that will coverfrequently used actions in Workday.Pre-recorded training videos on specific topics will be available online.Live group and one-on-one training sessions (see your local HR department foravailability).Local HR department available for questions and assistance.22. Where will I be able to find training materials?A: See the Employee Training and Manager Training sections on your Workday HCM &PR Project site.Page 5 of 9
Workday Human Capital Management & Payroll FAQ23. When will training materials be made available?A: In December most materials will be available under the Getting Started, EmployeeTraining and Manager Training sections of the site. Keep checking the site!24. Where can I find some basic Workday navigation training?A: See the Getting Started section of the Workday HCM & PR Project site forinformation about navigation, your Workday inbox and the Workday
28.12.2016 · Printable training materials (job aids) will be available online that will cover frequently used actions in Workday. Pre-recorded training videos on specific topics will be available online. Live group and one-on-one training sessions (see your local HR department for availability).File Size: 525KBPage Count: 10
