What Got You Here Won’t Get You There - Washington Bankers

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What got you here won’t getyou there:How to dramatically and measurablyimprove your leadership skillsWashington Bankers Association,Education/HR Conference, April 26, 2016Urs Koenig PhD, MBA

My two goals for you1.Experience (at least) one‘aha!’ moment2.Take (at least) one actionback to your business

All about me32 years14 years7 years3 continents2 boys1 goal

How to dramaticallyimprove your leadershipskills by focusing by doing less

Don’t just dosomething, sit thereStop doing listsStop doing meetings

Today Two leadership insights Two leadership actions

Improvement insight actionLeadership insights:#1: Every weakness is a strengthoverdone#2: What got you here won’t get you there

Improvement insight actionLeadership actions:#1: Want to get better? Involve your team#2: Feedforward

Insight #1:Every weakness is astrength l-obsessedRigidArrogantIndecisivePush Over

Case study:1. What are Jeff’s strengths? Hisweaknesses?2. How might Jeff’s strengths(overdone) become liabilities (orweaknesses)?

Teaching leaderswhat to stop“We spend a lot of time helpingleaders learn what to do. Wedo not spend enough timeteaching leaders what to stop.”– Peter Drucker

“Hold-back habits” ofsuccessful people Winning too much Adding too much value Telling the world how smart we are Not treating people with respect

Insight #1:Every weakness is astrength overdoneWhat about you?From?To?

Insight #2: What got youhere won’t get you there

Rate yourselfexerciseAre you in the Top 50% or Bottom 50%of bankers in this room?

Beliefs of successful people(based on Marshall Goldsmith’sWhat got you here won’t get you there)

Insight #2: What got youhere won’t get you there

Action #1:Want to get better?Involve your team! They know best Their perception (not yours!) counts

How to get betterGoal alone 25%Goal action plan 50%Goal action plan sharing 75%Goal action plan sharing accountability 90%

How To Get Better1. Ask2. Listen3. Thank360 Feedback/Feedforward4. Think5. DecideYou are in charge6. Respond7. Change8. Follow up9. MeasureChange process

“Leadership is a contactsport”: Follow up

“Leadership is a contactsport”: Follow up

Action #1:Want to get better?Involve your team! They know best Their perception (not yours!) counts

Action #2: FeedforwardFeedback: Backwards-looking (Constructive) criticismFeedforward: Forward-looking Suggestions

Action #2: Feedforward1. Pick one habit you want toimprove2. Work the room by spending twominutes with four people3. During the two minutes: give them feedforward ontheir behavior receive feedforward on yourbehavior by asking, listening,thanking

Action #2: FeedforwardLearn as much as you can Help as much as you can Let go of the past Listen to suggestions without judgment Learn pointers to better coachothers

Improvement insight actionLeadership insights:#1: Every weakness is a strengthoverdone#2: What got you here won’t get you thereLeadership actions:#1: Want to get better? Involve your team#2: Feedforward

My two goals for you1.Experience (at least) one‘aha!’ moment2.Take (at least) one actionback to your business

Share my two goals1. 2. .

What got you here won’t get you there: How to dramatically and measurably improve your leadership skills Washington Ban