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BlackBerry 10 isBETTER ON VERIZON 4G LTE.BlackBerry 10 OS, version 10.2.1 continues to build on the BlackBerry 10 platform for the Z10 devices.LOCK SCREEN MESSAGE PREVIEWCUSTOMIZED QUICK SETTINGS Lock Screen becomes interactive andprovides real-time information whenit arrives C ustomize options and toggles to suit yourspecific needs Each notification icon becomes a touchpoint allowing the user to check anynotification type, whether it’s email, BBMor text messages A vailable Quick Setting Options Include: Swipe right and left on the notificationssection to change between MessagePreview and standard lock screen view Customize notifications based onaccounts and message priority O ffers an easy-to-find switch betweenpersonal/work perimeter-S how or hide shortcuts for Location,Tethering, Hotspot, NFC and Flight Mode,Flashlight , Device Monitor and much more-Q uick Settings allow you toggle thefeature on and off or jump straight to thesetting page for the desired featureSIMPLIFIED PHONE UIOFFLINE READING MODE A refreshed UI makes answering / decliningthe incoming call simpler B rowser offline reading mode allows you tosave the current page for later viewing, withor without network connection A new dedicated “Reply Now” icon appearswhen your phone rings so you can send a quickresponse via BBM, SMS or E-Mail to incomingcall when you are too busy to pick up. U se the “Save Page” option to create anoffline copy S end an SMS directly from the Call Log tocalls you missed C all your contact back directly from theBlackBerry Hub D ial by Name for Q10, physical keyboardusers will have the ability to initiate phonecalls by dialing the name of the intendedparty on the Dial PadPREFERRED CONTACT SYNCIMPROVED CALENDAR UI B e more efficient with WebExIntegration, go-to-date quick accessand category synchronization Y ou can now choose the sync sourcefor your contacts ensuring youalways have the most up-to-datecontact details S ources include Corporate addressbook, Gmail, Hotmail, etcLTE is a trademark of ETSI. BlackBerry , BBM and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. 2014 Verizon Wireless. 0114-G8684

123 4 5BLACKBERRY CHANGESSMS & EMAIL GROUPS“DELETE PRIOR” AND “DELETE ON” C reate groups for fast, efficient communication S pecify from where a message is deleted D elete options now include: Handheld Only, Mailbox & Handheldand PromptDEVICE MONITORCOPY & PASTE IMPROVEMENTS D etails on battery usage, impact of appson battery life and memory use S hortcut menu with icons to help copy, paste,select all, etc S tats about CPU, mobile network and WiFi connectionsANDROID RUNTIMEPINCH TO PRIORITIZE N ew Android Native Support adds support for running nativeversions of Android JellyBean applications in APK format withoutthe need to convert N ever miss an important message A pplications using Android Bluetooth SPI’s are now supported Pinch the Hub to view Priority Hub items C ustomize pinch gesture for Unread orFlagged messages A ndroid application can integrate with BlackBerry Share TargetsAPK INSTALLATION I nstall APK files directly from the browser, email or File Manager T ap APK file to install, and the wizard will walk youthrough installationLTE is a trademark of ETSI. BlackBerry , BBM and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. 2014 Verizon Wireless. 0114-G8684

1 23 4 5BLACKBERRY CHANGESLEVEL 1 NOTIFICATIONS Sources include Gmail, Hotmail and Corporate Address Book A bility to set level 1 notification using account filters within Hub New screens for incoming call and speed dial from home L evel 1 notification can override currently selectednotification profile Offers dial by name and SMS from call log C ontact Notification allows customizing options for phone, SMS,e-mail on a per-contact basis Create groups for fast, efficient communicationACTION BARS F loating Action Bars minimize number of steps needed tocomplete tasksSOFTWARE UPDATES I nitiate software update, even if you’re not connected to theInternetENTERPRISE FEATURE SUMMARYProductivity S tay on top of important messages C ustomize Notifications on a per-contact basis-S et notifications to Level 1 (override current profile) F loating Action Bars reduce number of steps needed tocomplete tasks G et more done with improved Calendar UI, WebEx integration,go-to-date quick access and Microsoft calendar categoriessynchronization.Security O ffers Industry Leading Advanced Data at RestProtection (ADARP) M ultiple security domains within the Work Space D ata in Work Space can be locked in File System 2 nd factor authentication ties key encryption outsideADARP informationCommunication Improved handling of multiple phone lines for wireless and VoIPBLACKBERRY ENTERPRISE SERVICE 10 O ffers more control with additional policies forbetter safeguarding A dditional IT policies for granular control, email domain whitelistand blacklist support L ock screen behavior for IT policies O ption to set corporate lock screen message I mproved browser password authentication for intranetsites access B ox and Dropbox clients must now be approved for deploymentfrom BES I mprovements to BlackBerry Balance include- Access to personal content- Includes Camera pictures for file uploads to internet sites- Easier access to Work Browser S MS & PIN Logging with SMS Intercept-S MS & PIN Logging allows IT administrators to log all SMS andPIN messages using the BlackBerry Enterprise Service 10 ITPolicies-S MS Intercept allows IT administrators to append a corporatedisclaimer to all SMS messages sent from a BlackBerryconnected to the BES. The feature is controlled using IT Policies Certificate Management & Wireless Synchronization-A dministrators can configure BlackBerry Enterprise Service10 to enable wireless synchronization of S/MIME and VPNcertificatesEXCHANGE ACTIVESYNC A ctiveSync 14.1 is now supported O ffers more ways to make and take calls C hoose the sync source for contacts for the most current detailsLTE is a trademark of ETSI. BlackBerry , BBM and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. 2014 Verizon Wireless. 0114-G8684

1 2 3 4 5BLACKBERRY CHANGESAlso New to the BlackBerry Z10 are features of BlackBerry 10 OS Version 10.2.PRIORITY HUBATTACHMENT VIEW A ccess the most relevant, time sensitiveinformation first and respond faster tonever miss an opportunity T akes the hassle out of finding andviewing attachments S witch to attachment view to seeattachments across all your messages, orfilter by conversation and account Priority Hub learns what conversationsand people are most important, andprioritizes messages accordingly F ind files, documents and photographsquickly without finding the exact messageBBM NATURAL SOUND W/SCREEN SHAREBBM NOW D elivers a more natural and realistic sound for BBM Videoand Voice Conversation between smartphones runningBlackBerry 10. C hat on BBM while browsing the web, watching a video orworking on a document I deal for instant communication and quick decision makingwith colleagues H ear the tone in voices for better understanding and moreconfident communication Talk with friends regardless of what phone they use with BBMfor iOS and Android Respond quickly to important messages, or provide a quickanswer without stopping what you’re doing B ring others in to live experiences like meetings and events withBBM Video and share what’s on your screenLTE is a trademark of ETSI. BlackBerry , BBM and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. 2014 Verizon Wireless. 0114-G8684

1 2 3 45BLACKBERRY CHANGESAUTOMOTIVE INTEGRATIONBLACKBERRY PHONE: REPLY NOW V oice Control Let callers know you’re tied up by usingReply Now to send a quick message backwhen you can’t chat-K eep working, even while traveling,with the following voice controls-E nhanced voice control in allBluetooth-enabled vehicles Offers a quick and polite response whenyou don’t have time to take a call-R ead, compose and send BBMmessages audibly-D esigned for no-look and hands-freeoperation, helping keep you safelyconnected and responsive Vehicle –specific apps-G et apps specific to your car- Dedicated channel in BlackBerry Worldfor apps and content from yourauto maker- Find a dealership and schedulecar services- Integrate BlackBerry maps integration Intelligent Automotive Detection-R ecognizes the make of the vehiclewhen connectedADAPTIVE SHARING &NEW SHARE TARGETS L earns your sharing habits, including whoyou share with and how you share Frequent sharing destinations aresuggested visually New Share Targets-S hare to Meeting Participants-S hare via QR Code- Share via Wi-Fi DirectVOICE CONTROL & ACCESSIBILITY FEATURESBLACKBERRY CALENDAR “I WILL BE LATE” B lackBerry Voice Control I nform meeting participants that you’re running late with thenew “I will be late” option in BlackBerry Calendar-R ead your last message, search your phone or findinformation online-D evelopers can use voice control to introduce newexperiences to their applications S creen Reader-A ids in accessibility for those with visual impairments and isavailable in BlackBerry World C losed Captions / Subtitles-C losed Caption support has been added for those withhearing impairments.-A vailable in the Web Browser and Media Player For step-by-step instructions on how to perform the download, please visit www.vzw.com/blackberryz10support LTE is a trademark of ETSI. BlackBerry , BBM and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Used under license from BlackBerry Limited. 2014 Verizon Wireless. 0114-G8684

BETTER ON VERIZON 4G LTE. LOCK SCREEN MESSAGE PREVIEW . Ideal for instant communication and quick decision making with colleagues . - Share to Meeting Participants - Share via QR Code - Share via Wi