Supply Chain Management Handbook - ASQ


Product & Supply Chain ImprovementSupply Chain Management HandbookSCMH –AwarenessFebruary 23, 2015Susan Parsons– PSCI/SCMH Support Manager

Content:Break Out Room Topics Page 2About the IAQG and SCMHIAQG & Sector Member CompaniesSCMH FocusSCMH Content & New ProjectsIAQG Link and Access to the SCMHWebinarsBreak Out

About the IAQG & the SCMHInternational Aerospace Quality GroupThe International Aerospace Quality Group (IAQG) is a legally incorporated international notfor profit association (INPA) with aerospace industry membership from the Americas, Europeand the Asia Pacific RegionThe IAQG is committed to achieving significant performance improvements in Quality,Delivery, and consequently Cost, on all products and services throughout the value stream.To learn more about the IAQG, please visit www.iaqg.orgSupply Chain Management HandbookThe Supply Chain Management Handbook (SCMH) is a collection of guidance materialdeveloped by IAQG member company subject matter experts. It provides guidance materialsto continuously improve On Time, On Quality Delivery (OTOQD) throughout the entire valuestream. It‘s objective is to help the supply chain improve their quality performance throughbetter understanding of aviation, space and defense industry quality management systemrequirements and expectations. It is available at no cost. To learn more about the SCMH,please visit 5

About the IAQG & the SCMHIAQGDevelops International Standards to achieve significant performance improvements inQuality, Delivery, and consequently Cost.91XXUsers wanted to now how toImplement the standards.So, the IAQG created the SCMHSubject mater expertsproject teamsSCMHsectionsThe SCMHIs a collection of guidance material created to continuously improve On Time, On QualityDelivery (OTOQD) through a better understanding of aviation, space and defense industryQMS requirements and expectations.Page 5

IAQG-Asia Pacific AerospaceQuality Group Companies (APAQG) AIDC (Aerospace Industrial Development Corp.) AVIC I AVIC II COMAC DSO National Laboratories Fuji Heavy Industries, Ltd. Hawker de Havilland IHI Co. Ltd. Indonesian Aerospace KAI (Korea Aerospace Industries) Korean Air Kawasaki Heavy Industries, Ltd. MHIPage 5

IAQG-Americas AerospaceQuality Group Companies (AAQG) ATK Ball Aerospace Boeing Bombardier Aerospace Embraer GE Aviation Goodrich Corporation Gulfstream Honeywell Engines and Systems Lockheed Martin Corporation Northrop Grumman Parker AerospacePage 6 Raytheon Rockwell Collins Rolls-Royce Spirit Aerosystems Textron Triumph Group UTC (United TechnologiesCorporation

IAQG-European AerospaceQuality Group Companies (EAQG) Advanced Electronics Company (AEC)AirbusAirbus MilitaryAlenia AermacchiAgustaWestlandAstriumAvio AeroBAE SystemsCassidianDassault AviationELBIT SystemsEurocopterFACCFokker AerospaceGE Aviation Systems GKN Aerospace Engine Systems HEGAN Israel Aerospace Industries LTDPage 7 MBDAMeggittMessier-Bugatti-DowtyMTU Aero EnginesPFWRAFAELRolls-RoyceRussian ecaUAC (United Aircraft Corporation)Zodiac Aerospace

Focus on “How” through the SCMHRequirements Focus on “What”, the SCMH on “How”91XXInputs for newrevision of 91XX91xx91319103Requirements9102SCMH Guidancematerial, tools, trainingProviding guidance material and best practices on “how” tomeet requirements and achieve objectivesPage 5

Supply Chain Process Lifecycle3CUSTOMERCustomer6 SupportMarket1& Sell275Design & Develop48Page 5Make (incl. Assemble & test)DeliverBuyPlan & ManageStakeholders relationship and communicationCCUUSSTTOOMMEERR

SCMH content flows with the lifecycleMake (incl. Assemble & test)3Market1& Sell 9103 Material for KeyCharacteristics 9102 Material for First ArticleInspection Counterfeit & SuspectUnapproved Parts MasterScheduling2CUSTOMER Control of non Statistical 9138conformities Foreign Object Debris(FOD) Human Factors in newManufacturing5Design & DevelopBuy 9100 Rev C Deployment SupportPeople Capability PCAP 001Link to ICOP Overview9100/SSCA/PPDAC ComparisonIAQG dictionaryPlan & Manage7 Work Transfer Root Cause Analysis & ProblemSolving Process Mapping (VSM Based)Page 10DeliverAppendices Supplier Selection and CapabilityAssessment Product Performance DetailedAssessment Checklists Supplier Quality Mgt Basics Sub-tier Supplier Control Management8 TBD Delivery Metrics Definition Certificate of Conformance Delegated Product ReleaseverificationSpecial Requirements & Critical ItemsQuality Aspects of New Product DevelopmentNotification of ChangeSoftware Guidance (9115)4Customer6 SupportAdvanced Product Quality Planning Configuration management(APQP) Capacity Management, Ordering andRisk ManagementLogisticsStakeholders relationship and communication Requirements & Flow Down Templates Contractual Requirements Review & Management GuidanceSections in progressFuture sectionsCCUUSSTTOOMMEERR

Current SCMH Guidance Advanced Product Quality Planning APQP Capacity Management, Ordering & Process Mapping for ManufacturingProcessesProduct Performance Detailed AssessmentChecklistsQuality Aspects of New ProductDevelopmentRisk ManagementRoot Cause Analysis and Problem SolvingSales, Master Scheduling & SequencingSoftware 9115 Guidance MaterialSpecial Requirements and Critical ItemsSub-tier Supplier Control ManagementSupplier Quality Management BasicsVariation Management of Key CharacteristicsWork Transfer Management ProcedureAppendices:Logistics Certificate of Conformance CofC Configuration ManagementContract Requirements and Flowdown Contractual Requirements Review and Management Guidance Counterfeit Parts Prevention Guidance Delivery Metrics Definition Guidance First Article Inspection FAI Foreign Object Debris Human Factors in New Manufacturing Maturity Model Supplier Selection &Capabilities Assessment Non-Conforming Product Guidance Material Link to IAQG International Dictionary; 9100CNotice of Change NOC (AS9016) SupportDeployment Support Material; PCAP 101Material & ToolPage 11Competence Management Guideline Link; ICOPExecutive Overview; Relative Positions Between9100, SSCA Maturity Model & PPDAC; Webinars

Active and New SCMH ProjectsActive Projects Delegated Product ReleaseVerification (DRPV) –IAQG 9117 Statistical Product Acceptance(SPA) –IAQG 9138Newly Launched Projects Handling of Work Instructions Safety Culture AwarenessUpcoming Projects Customer Support -MRO topics.Page 12

SCMH Awarness WebinarsNext Webinar: Capacity Management, Ordering andLogistics schedules for March 19th To be invited- become aregistered user of the SCMHor visit the SCMH copies of past webinars visitAppendix 7 of the SCMHAnnouncementsPage 13

IAQG Link to SCMHClick “Supply Chain ManagementHandbook (SCMH)”Page 14

SCMH AccessA quick look at theSCMH.Get there fast; Engine:“IAQG” or “SCMH”Page 15

SCMH Accesswww.iaqg.orgDetailed content anddirect access to freeguidance, trainingpresentations,templates, forms, etcPage 16

SCMH AccessA quick look at theSCMH.Get there fast; Engine: IAQGPage 17

SCMH AccessClick to login or registerUser Registration First Time ONLY)Allows for the generation of a User roster,Project Launches, Future Topic Survey’s andannouncement or invitations at the SCMHopening. (in place since Jan 9th, 2014)After registration, just log in using e-mailaddress and password.Page 18

SCMH AccessTerms andConditionsAnnouncementsPage 19

SCMH AccessUser Registration (Only First Time)Input required information to completethe registration processE-mail addressPassword5 simple questions :Industry, Geographic location,Country, How did you knowSCMH and intended use of SCMHPage 20

Open to Questions:Supply Chain Management Handbook (SCMH) Questions? Look Around Registration/Access How To Support the SCMH Communicate Become an active team member IAQG or Sector Member Companies WebinarsPage 21

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The Supply Chain Management Handbook (SCMH) is a collection of guidance material developed by IAQG member company subject matter experts. It provides guidance materials to continuously improve On Time, On Quality Delivery (OTOQD) throughout the entire value stream. It‘s objective is to help the supply chain improve their quality performance through better understanding of aviation,