Transcription
IAQG SCMH“Supply ChainManagement Handbook”Bill SchmiegeParker HannifinCompany Confidential1
Content Brief introduction to IAQG Introduction to Supply Chain ManagementHandbook (SCMH) SCMH content today and tomorrow Accessing e-SCMH Live demo focusing on the 2 SCMH sections– Root Cause Analysis and Problem Solving– Control of Non-Conforming Product2
A Global TeamInternational Aerospace Quality GroupIAQGCouncilGeneral AssemblyForumsAAQG(Americas)EAQG(Europe)APAQG(Asia & Pacific)Whose mission is to:Achieve significant performance improvements in Quality,Delivery, and consequently Cost, on all products andservices throughout the value stream
IAQG MembershipAmericasEurope ATKThe Boeing CompanyBombardierEmbraerGE Aircraft EnginesGoodrich CorporationGulfstreamHoneywell AerospaceL-3 CommunicationsLockheed MartinNorthrop GrummanOrbitalParker AerospaceRaytheonRockwell CollinsRolls--Royce North AmericaRollsSpirit AerosystemsTextron – Bell HelicopterUnited Technologies Corp.VoughtSAE ** SponsorAsiaAirbus AIDC (Aerospace IndustrialALENIADevelopment Corp)Avio AVIC 1BAE Systems AVIC 2Dassault Aviation Fuji Heavy IndustriesEADS Hawker de HavillandEADS – CASA Indonesian AerospaceEADS Military IHIEurocopter Kawasaki Heavy Ind.Hegan Korea Aerospace Ind.Hispano--SuizaHispano Korean Air AerospaceIsrael Aircraft Industries Mitsubishi Heavy Ind.Liebherr SMICMessier--BugattiMessier SJAC *Messier--DowtyMessierEurope – ContinuedMTU Aero enginePFW Stork Fokker AerostructuresRolls--RoyceRolls SukhoiSAAB Aerospace THALESSAFRAN TurbomecaSmiths Aerospace Volvo – AeroSONACA WestlandSNECMA ZodiacASD--EASE * ASD * / ASD
Mission Achieve significant performance improvements inQuality, Delivery, and consequently Cost, on allproducts and services throughout the value stream– Through the establishment of effective preventionoriented practices and processes– By standardizing Requirements, providing ProcessGuidelines and spreading Best Practices– By introducing a Culture of Quality as early as possible inthe value stream thus reducing the cost of poor quality– Through establishing and maintaining dynamiccooperation between international Aviation, Space andDefense companies
IAQG produced documents Requirements to harmonize the Quality ManagementSystem– 9100 – Aerospace Quality Management System (Design andManufacturing)– 9110 – Maintenance and Repair Stations– 9120 – Stockists & Distributors Requirements to raise Product Integrity–––––9102910391319134Etc -First Article InspectionVariation Management of Key CharacteristicsNon-conformance ManagementGlobal Supplier Risk Management Supply Chain Management Handbook to provideguidance material to aerospace suppliers to helpthem understand requirements and improve theirquality performance
IAQG 5-Year Vision Product and Services Quality and Delivery willhave improved 20% per year throughout theproduct lifecycle Robust processes achieved throughout the supplychain (Supply Chain Management HandbookMaturity Level 3 or better) IAQG Quality Management System certificationprogram is robust, recognized and valued 90% of the supply chain certified to IAQG QualityManagement System Standards
Supply Chain Management Handbook(SCMH): What is the SCMH ?– A collection of guidance materials, trainings, bestpractices for Suppliers What are the Objectives of the SCMH?– Provide guidance material to help improve the “On Timeand On Quality” performance through out the supplychain– Provide “how to” information for various Aerospacestandards Note - The e-SCMH is a web based toolbox withFREE access to suppliers
Focus on “How” through SCMHQMSInputs for newrevision of 91XX91xx91319103Requirements9102Providing guidance material and bestpractices on how to meetrequirements and achieve objectivesSCMH Guidancematerial, tools,training
Supply Chain Management Handbook SCMH Leaders:–IAQG Mentor:– Wayne Brown (Boeing)–AAQG (Americas):– Larry Weng (Boeing)– Bill Schmiege (Parker Hannifin)–APAQG (Asia Pacific):– Shuji Komori (FHI)–EAQG (Europe):– Bernard Lauras (Airbus)– Christian Buck (Safran)
Supply Chain Management Handbook SCMH contents have been developed by membercompanies of the IAQG and the document isstructured to cover the entire product life cycleprocess:– Intended for use by companies at all levels of supplychain– Aligned with Product Life Cycle– Currently 10 sections published– Other sections “in work” or to be developed in thefuture
SCMH Content - Product Life Cycle1. Sales, MasterScheduling & Sequencing Master Scheduling2. ContractRequirements & FlowDown Requirements & FlowDown Templates3. Design & Development Special Requirements& Critical Items Supplier Selection andCapability Assessment Quality Functions inDesign & Development Product PerformanceDetailed AssessmentChecklists Software Guidance(9115)5. Plant, material, skills,capacity planning &scheduling6. Order Managementand logistic (Internal &external) Lean Assessment Tool7. Manufacturing andInspection 9103 Material for KeyCharacteristics 9102 Material for FirstArticle Inspection Foreign Object Debris(FOD)9. Control of nonconformities, correctiveand preventive actions10. Customer Support(Control of serviceoperations) Root Cause Analysis &Problem Solving Counterfeit PartPrevention Control of nonconformities MRO Guidance MaterialFeb 12, 2010Available4. Suppliers sourcingselection & approval11. BusinessManagement & CustomerSat. Monitoring Work Transfer Risk Management Configuration Mgmt.Work In ProgressNew Priorities8. Supplier operationalmanagement and productvalidation Notification of ChangeTool Supplier Quality MgtBasicsAppendices 9100 Rev C DeploymentSupport People Capability PCAP001 Link to IAGQ Dictionary
Future SCMH Topics Many good suggestions forfuture SCMH sections As in-work sections arecompleted, new projects will bestarted Everyone is welcome toparticipate on writing teams Your input for future topics isencouraged Please use “Feedback” link ineSCMH to contact usNext Focus Chap 1: Master Scheduling Chap 5: Planning of ProductRealization Chap 6: Order Managementand logistic Chap 10: MRO GuidanceMaterialOther Potential Future Topics ? Contract ReviewDesign Quality Assurance modelSub-contract ManagementDesign Review modelChange In DesignCapacity Planning & Scheduling modelProduction Control modelPreventive Measures Production Control modelPerformance MetricsService Operations (Logistics)Processes Description modelsProgramme ManagementOther Party Management ProcessWork InstructionsEtc
SCMH available section Example 1:Supplier Selection & Capability ModelFive levels of maturity:Objective: AssessingSupplier Maturity for 11Business Processescovering the entireproduct life cycle processFour domains assessed: Process People & Organization Tools & Data Performance MetricsExpectationSupplierperformance1: Undefined and not capable2: Defined and applied, but not 100% efficient or not appliedeverywhere in the company3: Defined, applied and effective4: Predictable5: OptimizedAreas of potentialSupplier Development ifdeemed necessary
SCMH available section Example 1:Supplier Selection & Capability ModelResults synthesis: show strengths and weaknesses(10. Customer support not assessed in this example)Expected capability levelAssessment resultsThis model has been successfully tested
SCMH available section Example 2:Work Transfer Management Objective:– To provide guidelines for the exercising of effectiverisk and management control when changing thesource of supply of a component, a componentpackage or an assembly across a company or itsexternal supply chain. Content: Document describing– Main phases required in the decision making processto ensure all risks are identified and mitigated– Main activities to be conducted and action owners– Decision gates, including project closure and lessonslearned
SCMH available section Example 2:Work Transfer ManagementGate 1Phase 1Proposal &Feasibility Proposal &Feasibility Gate ReviewGate 2Phase 2DevelopBusinessCase Team Launch anddevelop charter Source Selection Risk Assessment Business Case Gate ReviewGate 3Phase 3DetailPlanning Detail Planning KnowledgeTransfer pre-move Gate ReviewGate 4Phase 4Executionof Plan ProjectManagement Technical ReviewRequirements ProductionReadiness Review FAI / LAI Knowledge transfer Gate Review IdentifyContinuousImprovementopportunity Capture LessonsLearned Recognize teamperformance PostimplementationreviewProductionReadiness ReviewCheck ListClosure FormTemplatesWT ProjectProposal FormGate Check ListProject CharterProject PlanRisk AssessmentBusiness CaseTransfer checklistGate Check ListGate Check ListPhase 5ProjectClosureAS9102 FAI/LAIGate Check List
Japanese version of SCMH WorkTransfer Section
Easy access to e.org/scmhImmediate andFREE access
Easy access to SCMHImmediate andFREE access
Easy access to SCMH
SCMH Introduction The Supply Chain Management Handbook (SCMH) providesguidance materials to continuously improve On Time, On QualityDelivery (OTOQD) throughout the entire value stream. It‘s objective is to help the supply chain improve their qualityperformance through better understanding of aviation, space anddefense industry quality management system requirements andexpectations. The Handbook is provided at no cost to organizations at all levelsthroughout the supply chain, including customers. The chapters of the SCMH are structured around the elevenelements of a supply chain business process model covering theentire product lifecycle. The intention of the guidance material in the SCMH is to assistorganizations with understanding the various topics and is notintended to be requirements, nor auditable. Use of the guidance material does not ensure compliance to anyreferenced QMS Standards.
Easy access to SCMH
Table of ContentsSCMH Introduction (24 Feb 2010)Chapter 1 : Sales Master Scheduling & Sequencing (18 Nov 2009)Chapter 2 : Contract Requirements Flowdown (01 Oct 2008)2.1 Requirements and FlowdownChapter 3 : Design and Development (07 Dec 2009)3.1 Quality Functions in Design & Development -Work In Progress3.2 Special Requirements and Critical Items -Work in Progress3.3 Software 9115 -Work in ProgressChapter 4 : Sourcing Selection & Approval (22 Dec 2009)Hyperlinks available to immediately access information
Table of ContentsSCMH Introduction (24 Feb 2010)Chapter 1 : Sales Master Scheduling & Sequencing (18 Nov 2009)Chapter 2 : Contract Requirements Flowdown (01 Oct 2008)2.1 Requirements and FlowdownChapter 3 : Design and Development (07 Dec 2009)3.1 Quality Functions in Design & Development -Work In Progress3.2 Special Requirements and Critical Items -Work in Progress3.3 Software 9115 -Work in ProgressChapter 4 : Sourcing Selection & Approval (22 Dec 2009)Hyperlinks available to immediately access information
Requirements Flowdown Provide assistance to organizations in executing an effectivepurchasing system Provides communication processes for buyers and supplier Provides clarification for every paragraph in AS9100. Communication break downs are commonly linked to qualityescapes in the aerospace supply chain.
Variation Management
Variation Management
AS9103 Support Materials
AS9103 Support Materials
AS9103 Support Materials
AS9103 Support Materials
AS9103 Support Materials
AS9103 Support MaterialsFull “how to” and associated training program available to ensureprocess capability and minimize variation.
AS9102 FAIR Guidance
AS9102 FAIR GuidanceExcellent interactive training programavailable to train personnel on First ArticleInspection Reports
AS9102 FAIR Guidance
AS9102 FAIR Guidance9102 Rev AAerospace First Article Inspection Requirement (FAI)Frequently Asked Questions (FAQ s)June 7, 2008ForwardInternational Aerospace Group (IAQG) procedure 103 defines theprocess for providing “clarifications” to published standards. Standardsprovide requirements but are prohibited from providing methods formeeting those requirements.To use this document, scroll through or use the links in the Tablebelow. To return, use “Control Home” on your keyboard.Table:A. Forms UsageB. When to Perform an FAIC. Standard Catalog Hardware (SCH)D. Similar PartsE. Purchase Order RequirementsF. General Questions
AS9102 FAIR Guidance9102 Rev AAerospace First Article Inspection Requirement (FAI)Frequently Asked Questions (FAQ s)June 7, 2008ForwardInternational Aerospace Group (IAQG) procedure 103 defines theprocess for providing “clarifications” to published standards. Standardsprovide requirements but are prohibited from providing methods formeeting those requirements.To use this document, scroll through or use the links in the Tablebelow. To return, use “Control Home” on your keyboard.Table:A. Forms UsageB. When to Perform an FAIC. Standard Catalog Hardware (SCH)D. Similar PartsE. Purchase Order RequirementsF. General Questions
AS9102 FAIR GuidanceC. Standard Catalog Hardware (SCH)C1. Question:Where is Standard Catalog Hardware (SCH) entered on the First ArticleInspection Report (FAIR)?C1. Response:Standard Catalog Hardware (SCH), when used as purchased, is entered onform 1 using its catalog part number. When SCH is being used as a "makefrom" part or as raw material, it is entered on form 2 and the engineeredpart in which it is consumed is entered on form 1C2. Question:How is standard Catalog Hardware defined?C2. Response:Any item purchased from a catalog available to the public is consideredStandard Catalog Hardware. 9102 A defines STANDARD CATALOGHARDWARE as: A part or material that conforms to an established industryor national authority published specification, having all characteristicsidentified by text description, National/Military Standard Drawing, or catalogitem.
AS90
– 9134 - Global Supplier Risk Management – Etc Supply Chain Management Handbook to provide guidance material to aerospace suppliers to help them understand requirements and improve their quality performance. IAQG 5-Year Vision Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle Robust processes achieved throughout the .
