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IMPORTANT SAFETY RECALLDEPARTMENT OF COMPLIANCEVEHICLE SAFETY AND RECALL MANAGEMENTBUILDING 11423 N MAIN STMIDDLEBURY, INDIANA 46540-9218NHTSA RECALL: 17V573CANADA RECALL: 2017-446 DEALERNAME ADDRESS CITY , ST ZIP-XXX OIntegrityOSafetyOQualityOCustomer ServiceSeptember 19, 2017Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicleequipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance isremedied. Substantial civil penalties apply to violations of this law.”–Forest River motorized and towable products are contained in this section-CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantialpenalties apply to violations of this law.Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2015 through2018 - VIBE - ORVBT207RD, ORVBT207RD-64, ORVBT208RDL-64, ORVBT21FBS-64, ORVBT221RBS,ORVBT221RBS-64, ORVBT222RBS-64, ORVBT224RLS-64, ORVBT236RBS, ORVBT236RBS-64, ORVBT245BHS-64,ORVBT245RBS-64, ORVBT250BHS-64, ORVBT251RKS-64, ORVBT254DBH-64, ORVBT257DBI-64, ORVBT268RKS,ORVBT268RKS-64, ORVBT272BHS, ORVBT272BHS-64, ORVBT277RLS-64, ORVBT279RBS-64, ORVBT287QBS-64,ORVBT301RLS-64, ORVBT308BHS-64 and RAINIER - RNT221RBSR, RNT236RBSR, RNT245BHSR, RNT251RKSR,RNT268RKSR, RNT272BHSR, RNT279RBSR, RNT287QBSR, RNT301RLSR travel trailer recreational vehicles. ForestRiver is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest Riverapologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and ourcommitment to building great products are of the utmost importance to Forest River.The identified VIN referenced in the attached document(s).The designated Date range of production is October, 2014 through June, 2017.DEFECT/NONCOMPLIANCE:The liquid propane (LP) lines in the affected vehicles were installed directly above the axle shackle and did not leavesufficient clearance between the axle shackle and the LP assembly. The axle shackle can to come into contact with anddamage the LP assembly or the LP lines.EVALUATION OF RISK:If an LP line is damaged, this could cause an LP leak, increasing the chance of injury or property damage.SERVICE PROCEDURE:Service Department Service procedures for the Vibe and Rainier LP defect; follow the attached remedy instructions.AVAILABILITY OF REMEDY:The remedy for this recall is available upon receipt of this notification.WHAT IS THE PART NUMBER OF THE REMEDY KIT?N/AWHAT IS CONTAINED IN THE KIT FOR THE REMEDY?The kits will contain various parts pursuant to the affected model; therefor there is not an assigned number.PARTS AND RETURN:Pictures are required prior to the remedy and after installation.Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).Page 1 of 2
IMPORTANT SAFETY RECALLDEALER REPAIR CODES:UNITED STATES17V573N/ACANADAN/A2017-446REPAIR CODE20-00057320-000574DESCRIPTIONINSPECT & R/R LP LINE(S)INSPECT & R/R LP LINE(S)ALLOWABLEHOUR(S)VARIESVARIESHELPFUL CONTACT INFORMATION:CONTACTCUSTOMER SERVICEPHONE NUMBER(541) 644-8072EMAIL ADDRESSapercy@forestriverinc.comThe Recall shall be considered the utmost priority to remedy the 2015 through 2018 - VIBE - ORVBT207RD,ORVBT207RD-64, ORVBT208RDL-64, ORVBT21FBS-64, ORVBT221RBS, ORVBT221RBS-64, ORVBT222RBS-64,ORVBT224RLS-64, ORVBT236RBS, ORVBT236RBS-64, ORVBT245BHS-64, ORVBT245RBS-64, ORVBT250BHS-64,ORVBT251RKS-64, ORVBT254DBH-64, ORVBT257DBI-64, ORVBT268RKS, ORVBT268RKS-64, ORVBT272BHS,ORVBT272BHS-64, ORVBT277RLS-64, ORVBT279RBS-64, ORVBT287QBS-64, ORVBT301RLS-64, ORVBT308BHS64 and RAINIER - RNT221RBSR, RNT236RBSR, RNT245BHSR, RNT251RKSR, RNT268RKSR, RNT272BHSR,RNT279RBSR, RNT287QBSR, RNT301RLSR travel trailer recreational vehicles in question. The retail consumer shallnot be charged any amount of monies for remedy to their 2015 through 2018 - VIBE - ORVBT207RD, ORVBT207RD-64,ORVBT208RDL-64, ORVBT21FBS-64, ORVBT221RBS, ORVBT221RBS-64, ORVBT222RBS-64, ORVBT224RLS-64,ORVBT236RBS, ORVBT236RBS-64, ORVBT245BHS-64, ORVBT245RBS-64, ORVBT250BHS-64, ORVBT251RKS-64,ORVBT254DBH-64, ORVBT257DBI-64, ORVBT268RKS, ORVBT268RKS-64, ORVBT272BHS, ORVBT272BHS-64,ORVBT277RLS-64, ORVBT279RBS-64, ORVBT287QBS-64, ORVBT301RLS-64, ORVBT308BHS-64 and RAINIER RNT221RBSR, RNT236RBSR, RNT245BHSR, RNT251RKSR, RNT268RKSR, RNT272BHSR, RNT279RBSR,RNT287QBSR, RNT301RLSR travel trailer recreational vehicles listed under this Recall.If your dealership has already performed the remedy to 2015 through 2018 - VIBE - ORVBT207RD, ORVBT207RD-64,ORVBT208RDL-64, ORVBT21FBS-64, ORVBT221RBS, ORVBT221RBS-64, ORVBT222RBS-64, ORVBT224RLS-64,ORVBT236RBS, ORVBT236RBS-64, ORVBT245BHS-64, ORVBT245RBS-64, ORVBT250BHS-64, ORVBT251RKS-64,ORVBT254DBH-64, ORVBT257DBI-64, ORVBT268RKS, ORVBT268RKS-64, ORVBT272BHS, ORVBT272BHS-64,ORVBT277RLS-64, ORVBT279RBS-64, ORVBT287QBS-64, ORVBT301RLS-64, ORVBT308BHS-64 and RAINIER RNT221RBSR, RNT236RBSR, RNT245BHSR, RNT251RKSR, RNT268RKSR, RNT272BHSR, RNT279RBSR,RNT287QBSR, RNT301RLSR travel trailer recreational vehicles, your dealership is entitled to the reimbursement asstated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out ofwarranty 2015 through 2018 - VIBE - ORVBT207RD, ORVBT207RD-64, ORVBT208RDL-64, ORVBT21FBS-64,ORVBT221RBS, ORVBT221RBS-64, ORVBT222RBS-64, ORVBT224RLS-64, ORVBT236RBS, ORVBT236RBS-64,ORVBT245BHS-64, ORVBT245RBS-64, ORVBT250BHS-64, ORVBT251RKS-64, ORVBT254DBH-64, ORVBT257DBI64, ORVBT268RKS, ORVBT268RKS-64, ORVBT272BHS, ORVBT272BHS-64, ORVBT277RLS-64, ORVBT279RBS-64,ORVBT287QBS-64, ORVBT301RLS-64, ORVBT308BHS-64 and RAINIER - RNT221RBSR, RNT236RBSR,RNT245BHSR, RNT251RKSR, RNT268RKSR, RNT272BHSR, RNT279RBSR, RNT287QBSR, RNT301RLSR traveltrailer recreational vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled tothe reimbursement as stated above by filing a claim using the indicated repair code(s).Notice:In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling,conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s)are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receiptof this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violationpunishable by law resulting substantial fines and/or civil penalties.Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lesseewithin ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of theproduct listed above of the change of ownership.Sincerely,Forest River, Inc.EngineerOffice of Corporate CompliancePage 2 of 2
IMPORTANT SAFETY RECALLDEPARTMENT OF COMPLIANCEVEHICLE SAFETY AND RECALL MANAGEMENTBUILDING 11423 N MAIN STMIDDLEBURY, INDIANA 46540-9218NHTSA RECALL: 17V573CANADA RECALL: 2017-446 VIN OWNER NAME/DEALERNAME ADDRESS CITY , ST ZIP-XXX OIntegrityOSafetyOQualityOCustomer Service DATE This Notice applies to your vehicle VIN listed above.Dear Forest River Customer:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US)and the Motor Vehicle Safety Act (Canada). Forest River – Office of Corporate Compliance (“OCC”) has decided that adefect, which relates to the motor vehicle safety, exists in certain 2015 through 2018 - VIBE - ORVBT207RD,ORVBT207RD-64, ORVBT208RDL-64, ORVBT21FBS-64, ORVBT221RBS, ORVBT221RBS-64, ORVBT222RBS-64,ORVBT224RLS-64, ORVBT236RBS, ORVBT236RBS-64, ORVBT245BHS-64, ORVBT245RBS-64, ORVBT250BHS-64,ORVBT251RKS-64, ORVBT254DBH-64, ORVBT257DBI-64, ORVBT268RKS, ORVBT268RKS-64, ORVBT272BHS,ORVBT272BHS-64, ORVBT277RLS-64, ORVBT279RBS-64, ORVBT287QBS-64, ORVBT301RLS-64, ORVBT308BHS64 and RAINIER - RNT221RBSR, RNT236RBSR, RNT245BHSR, RNT251RKSR, RNT268RKSR, RNT272BHSR,RNT279RBSR, RNT287QBSR, RNT301RLSR travel trailer recreational vehicles.WHAT IS THE DEFECT/NONCOMPLIANCE?The liquid propane (LP) lines in the affected vehicles were installed directly above the axle shackle and did not leavesufficient clearance between the axle shackle and the LP assembly. The axle shackle can to come into contact with anddamage the LP assembly or the LP lines.EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.If an LP line is damaged, this could cause an LP leak, increasing the chance of injury or property damage.WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?The remedy for this recall is available upon receipt of this notification. Forest River is notifying dealerships of the recall.You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your sellingdealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill ofsale for anything covered under the above recall number.WHAT SHOULD YOU DO?Please contact your dealer without delay and request a service appointment to schedule the free remedy. Thevehicle Owner is responsible for making arraignments to have the work completed. Please state you have been notifiedby Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is alsohelpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.You may also visit www.forestriverinc.com for dealer locations.HOW LONG WILL THE REMEDY PROCESS TAKE?The estimated time of repair will depend on your model of vehicle. The dealership may need to keep your vehicle orschedule an appointment with you for a later date to fit into their regular service schedule.CONTINUED;Page 1 of 2
IMPORTANT SAFETY RECALLWHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recallinspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible fora refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.Please send the service invoice to the following address:Vibe / RainierForest River, Inc.Attn: WARRANTY MANAGER30725 Diamond HillHarrisburg, OR 97446What if you no longer own this vehicle?If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner.You have received this letter because government regulations require that a notification is sent to the last known owner ofrecord. Our records indicate that you are the current owner.PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICEMUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.MAY FOREST RIVER ASSIST YOU FURTHER?If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:CONTACTCUSTOMER SERVICEPHONE NUMBER(541) 644-8072EMAIL ADDRESSapercy@forestriverinc.comIf you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, youmay write to the following address:AdministratorNational Highway Traffic Safety Administration1200 New Jersey Ave, S.E.Washington, D.C. 20590Head of RecallsMotor Vehicle Safety Investigations LaboratoryTransport Canada80 Noël street, Gatineau, Quebec, J8Z 0A1Or you may call the toll free Vehicle Safety Hotlineat 1-888-327-4236 or (TTY: 1-800-424-9153).Telephone (800) 333-0510Facsimile (819) 420-4292Or visit www.safercar.gov and search;Recall ID: 17V573Recall ID: 2017-446Sincerely,Forest River, Inc.EngineerOffice of Corporate CompliancePage 2 of 2
DEALER REMEDY INSTRUCTIONSNHTSA RECALL: NHTSA CANADA RECALL: 2017-446TURN OFF LP GAS AT THE LP TANKSIN THE FRONT OF THE VEHICLEInspect for Damaged LP Line(s) - Look for signs of the following trauma to the LP lines(s); this damage may appear insuch a form as depicted in Figures 1 through Figure 8.1. Ensure to inspect the entire length of the LP line;2. If damage is present, such as but not limited to the below picture examples, replacement LP lines will need to beinstalled;3. Take photographs of the damaged LP line(s) PRIOR to removing from the vehicle;4. Locate the part number on the LP line by finding a tag on the line with the lines’ part number, this part number willbegin with the following: “HXXXXX-XXX”.5. You may find that the LP line from the front of the vehicle to the manifold and the LP line from the manifold to theBBQ grill connection are compromised. Ensure you provide each “HXXXXX-XX” part numbers to Forest River’sCustomer Service.6. Ensure the LP lines are supported every 32” with a rubber clamp, as shown in “Figure 3A”;7. In the unlikely event the rubber clamps are missing, please advise Forest River’s Customer Service ofapproximately how many will be needed to properly secure the LP line(s);8. Ensure the LP lines are supported with the rubber clamps no farther than 3” from a connection, again ifrequired please advise Forest River’s Customer Service of approximately how many will be needed to properlysecure the LP line(s);Figure 1Figure 2Continued;Page 1 of 3
DEALER REMEDY INSTRUCTIONSFigure 3AFigure 3BFigure 4Figure 5Figure 6Figure 7Figure 8Continued;Page 2 of 3
DEALER REMEDY INSTRUCTIONSTURN OFF LP GAS AT THE LP TANKSIN THE FRONT OF THE VEHICLEFollow the steps as outlines below in order to replace any hoses that may have been compromised, ruptured or in the wayof the suspension of axle. These instructions are for the front LP line to the manifold and the LP line from the manifold tothe B.B.Q. connection.1.2.3.4.5.6.7.Turn off the LP Gas Supply;Ignite the stove’s cook-top in order to “Burn Off” the remaining LP from the LP lines;Once the stove’s cook-top extinguishes, turn the cook-tops knob(s) to the OFF position;Disconnect the LP line from the front of the trailer;Remove the rubber clamps along the length of the LP line;Trace the LP line to the manifold (silver rectangular box) and disconnect from the manifold;Retrieve the LP line’s part number from the grey information tag.If required to service the LP line to the B.B.Q;1.2.3.4.5.6.7.Ensure LP Gas Supply is OFF;Ignite the stove’s cook-top in order to “Burn Off” the remaining LP from the LP lines;Once the stove’s cook-top extinguishes, turn the cook-tops knob(s) to the OFF position;Disconnect the LP line from the manifold;Remove the rubber clamps along the length of the LP line;Trace the LP line to the B.B.Q. connection and disconnect;Retrieve the LP line’s part number from the grey information tag.Installation and Testing of the new LP line(s) and rubber clamps from Forest River’s Customer Service;1. Install the new LP line(s) as received from Forest River, use the inner lip of the I-Beam bottom flange to securethe LP line(s) and rubber clamps to. This practice will move the LP line(s) inboard up to 2 ½”;2. If you need to cross the bottom of the trailer in a location where there is nothing to support the LP line rubberclamps contact Customer Service.3. Unscrew the LP Manifold (silver rectangular box) from the area close to the axle hanger and move the manifoldinboard of the I-Beam and secure it to the bottom flange, this is the same practice used for the LP line;4. Re-connect the LP line(s) to the front of the vehicle to the manifold, then re-connect the LP line from the manifoldto the B.B.Q. – BE SURE TO USE THE PROVIDED LP LINE SEALANT ON THE THREADS OF ALLCONNECTIONS YOU ARE RE-CONNECTING!5. Ensure all connections are tight.Testing the connections and priming the LP system;1. Using a manometer, measure the pressure of the LP system between 8” to 14” of water column, do not test over14” of water column as it potentially will damage the fuel burning devices;2. OR3. Begin by mixing dish-soap with warm water into a spray bottle, shake the contents well to mix the soapthoroughly;4. Spray the soapy water solution onto the connections in which you or the service person detached any LP line;5. Turn on the LP at the LP bottles;6. Inspect the fittings/connections for any bubbles;7. If there are bubbles present, shut off the LP immediately and tighten all connections again, then repeat Step 1through 6;Lighting and ensuring LP System functionality;1.2.3.4.With the LP line(s) fully sealed and tested successfully, turn the LP on at the source of the LP storage tanks;Attempt to light a cook-top burner;Once a cook-top burner is burning a blue flame while adjusting the dial; ignite the rest of the cook-top burners;Shut off the cook-top burners, then proceed to light all other fuel burning appliances to ensure proper flow of theLP in the newly installed line(s).Thank You for your Help!Page 3 of 3
RAINIER RECALL N9112426RN9112427Page 1 of 68RKSRRNT268RKSRRNT268RKSRRNT268RKSRRNT268RKSR
RAINIER RECALL X4TRNC21G91124784X4TRNC23G91124794X4TR
IMPORTANT SAFETY RECALL Page 1 of 2 MIDDLEBURY, INDIANA 46540 September 19, 2017 . VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST -9218 NHTSA RECALL: 17V573 CANADA RE
