WIXLIB

The Education Planning Initiative (EPI)and Guided PathwaysRandy Beach, ASCCC South RepresentativeLaTonya Parker, ASCCC Representative At Large

Which Student Services Are Involved? Easier question is “Which ones are NOT?” CounselingAdmissions and Application ProcessAssessmentFinancial AidOutreachTransfer CentersTutoring and Supplemental LearningOthers?2

3

4

The Pathways Projects American Association of Community Colleges Project (nationwide-Mt. Sac, Irvine Valley, Bakersfield and now SantaMonica)CA Foundation Project (20 colleges were selected)CCCCO Award program (all colleges eligible)Major push from the California Community CollegesChancellor’s Office to advocate and fund Guided Pathwaysstyle reformsRecent legislation and system changes supportive of reformsassociated with Guided Pathways (AB 705, CAI, AB 19,6BSI/Equity/SSSP integration)

Education Planning InitiativeCCC MyPath has been designed bythe system, for the system

The Guided Pathways PlatformMyPath is the Student GPS in a Guided Pathways Framework Career and program exploration A structured pathway tailored to eachstudent Just in time and follow up messaging tostay on the path

The Challenge (and Opportunity)On Average, 72% of CCC Students Leave the Path and areLost before Learning Happens(2016-17 Academic Year)# of people that started the application2,243,004# of people that finished the application2,133,531# of people that enrolled first time604,449(includes summer, fall, winter & spring)# of people lost between app & enroll% of applicants that never enrolled1,529,08272 %

Clarify the Path: Begin with the End Create the shortest path of courses the students will take from their first day of attendance to their graduation bydesigning curriculum with the end goal of their program’soutcomes in mindRequires discussion across traditional discipline boundariesand sacred cowsConsiders Employment and further education opportunitiestargeted by each program in the beginningMakes sense of general educationIntroduces the concept of “Meta Majors”AACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf10

Clarify the Path: Student Services Collaborate with program faculty to identify appropriatetransfer or career-oriented outcomes to drive curriculum toidentify areas of interest (meta majors) Help identify courses in the general education pattern thatalign with program outcomes or goals Transfer Centers, Career Centers, Specialty Counseling(Athletics, CTE programs) Relies on dialog across all faculty groupsAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf11

Career Exploration

Setting Goals

Finding Programs

Enter the Path: Choosing and Entering Established where students enter the pathway in the mosteffective ways possible Requires alignment and cooperation with high schools Thoughtful planning early on; Asking different questionsaround “What do you want to be when you grow up” Dual Enrollment, Multiple Methods Assessment Project(MMAP), Acceleration, Noncredit, non-academic foundationskillsAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf15

Enter the Path An individually customized pathway provides theactionable guidance students need to get off to the rightstart in college. Advisor Cards structure messages for a student on theservices they need to succeed A comprehensive set of Advisor Cards, customizable bythe college, are ready to provide a personalizedexperience. In addition to a structured pathway, MyPath recommendsresources based on students with similar needs andinterests

Customized Pathway

Customized Pathway

Advisor Cards

Structured Messages & Activities

Individualized Recommendations MyPath collectsdata about usersand stores it in theData Warehouse By comparing onestudent’s profile tothe behavior of manyothers, personalrecommendationscan be made

Stay on the Path: What To Do When Life Happens Intentional monitoring of students progress along thepathway and intrusive interventions that redirect thestudents back onto the pathway when “life happens” (SSSP,Equity, BSI) Counseling and Advising Technology (EPI, Early Alert, e-SEP, Degree Works, Starfish,GradesFirst) Scheduling to ensure students can find the courses theyneed when they need themAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf22

Stay on the Path: What To Do WhenLife Happens Technology (EPI, Early Alert, e-SEP, Degree Works, Starfish,GradesFirst) Scheduling to ensure students can find the courses theyneed when they need themAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf23

Stay on the Path Students visually see their progress Nudges and Just in Time Messagingmove students along the path Community Based Support and StudentHelp Desk Experts

Nudges & Just-in-time MessagingMyPath Communications Service Multiple Methods Email SMS MyPath Inbox Configurable By College Communicate with studentsbased on events specifiedby the college Configurable By Student Students select thecommunications methodsthey wish to receivemessages throughInbox

Community Based Support & Help DeskOn-Demand Call CenterCCCHelp.Info7000 Calls per month60-Second Call Response Time95% Student Satisfaction Rating90% First Call ResolutionCommunity-Based Support Ask a Question,Share and Idea,Report a Problem,Give PraiseReduces calls to the college. Answers forAdmissions, Financial aid, Transfer, etc.Promotes dialogue about problemsFacilitates continuous improvement26

Ensure Learning Learning outcomes are clearly defined for each of thecollege’s programs and for the courses in those programs Outcomes designed to prepare students for employment andfurther education Outcomes are clear, measurable, and assessed regularly andresults used to improve instruction and program/institutionaleffectiveness Students internalize the content they’ve learned in theircourses by participating in group projects, internships andother applied learning experiences27AACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf

Ensure Learning Ensure that learning is happening withintentional outcomes. Analytics and Data Warehouse Built for Deeper Integration Degree Planner Early Alert Canvas Coming Soon to MyPath Glue Integration with SIS

The Guided Pathways Platform

StarfishEarly Alert/Degree Planner“How is it different?”

Holistic ModelEarly AlertDegreePlannerPredictiveAnalyticsConnect

Empowering Faculty & StaffooooSimple tools to register concerns,make referrals, and acknowledgeprogressScheduling Modules that can beshared across campus(es)Integration of academics /CanvasGrade Book with student successNotifications when concerns areresolved (“closing the loop”)oElectronic Ed PlanningoCommunication across silosooEnrollment ManagementfunctionalityEnhanced Data and Reporting

Empowering StudentsooooooStudent Success & Academic plansthat connect to individual goalsSelf-scheduling for meetings andappointments online and in oneplacePolicies that encourage persistenceand gritAccess to electronic Ed Plans,including “what if” scenariosImproved communication withfaculty and staffAbility to proactively seek help

Early AlertDegree PlannerHolistic AdvisingAnalyticsFour Pillars of GuidedPathways1. Create clearcurricular pathwaysto employment andfurther education2. Help studentschoose and entertheir pathways·Student Dashboardfor students(displaysappointments,announcements andtracking items likeflags, referral to beable to “raise a flag”and get help, to dos)· Raise a Handfunctionality forstudents·Electronic StudentEducation Plans(SEPs)· Students andCounselors can reviewcurricular options forpathway usingestablished curricularpathways and viewtime to completion· Tools give counselorsmore time to discussthe alignment ofpathways to futureeducationalopportunities· Shared meeting notesand outcomes· Students andcounselors canmonitor progress onpathways· PAIRIN CareerAssessment andPlacement module willassist in exploringcareers (2018) Predictive Analyticscan be used to helpdesign the mosteffective pathways todegrees andcertificates andidentify potentialbarriers SSMX (StudentSuccess InventoryMatrix) allows earlierstudent-readiness &determinationimpacts from studentinterventions

Four Pillarsof GuidedPathways3. Help studentsstay on theirpaths4. Ensure thatlearning ishappening withintentionaloutcomesEarly Alert· Early Alert will allowfaculty and students toproactively identifystudents who needassistance· Tutoring and otherservices can be“pushed” to students Early alert will assiststudents in completingcourses and programsuccessfullyDegreePlannerHolisticAdvising· Alerts students if they gooff-path· Provides status updatesfor interaction withcounseling team· Provides schedulingoptions for courseschedule· Facilitates registration·· Degree plans will bedesigned with intentionaloutcomes in mind· Course Forecast DemandReporting will allowinstitution to offer propercourse sections atadequate times· Intervention AnalysisReports; TrackingReports will allowcolleges to measureimproved indicators··Proactive counselingidentification tools allowcounselors to push outjust in time interventionsConnect texting optionwill allow faculty to easilycommunicate withstudentsFaculty & departmentaloffice hours access forstudentsAnalytics· Analytics will reviewsuccess andachievement data toassess progress onGuided Pathways andstudent successindicators· Student RetentionScores providesvaluable predictors tokeep students on track· Analytics will assist inthe design of programsto address coursepattern bottlenecks· Benchmarking allowscomparison at likeinstitutions

Enter the Path: Student Services Expanded and early Career Counseling Career counseling coursework linked to areas of interest Use of multiple measures to assess students’ needs First-year experiences to help students explore the field andchoose a major Full program plans based on required career/transferexplorationAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf36

Enter the Path: Student Services Contextualized, integrated academic support to helpstudents pass program gateway courses K–12 partnerships focused on career/college programexploration (Outreach)AACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf37

Stay on the Path: Student Services Work with discipline faculty to identify student habits relevant to their course-taking habitsOngoing, intrusive counseling intervention strategiesSystems for students to easily track their progressSystems/procedures to identify students at risk and provideneeded supportsCapacity to help students redirect and change their goalswithout amassing significant numbers of units.AACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf38

Ensure Learning: Student Services Enhanced or supplemental instruction practices to supportproject-based learning, collaborative learning, and otherapplied learning experiences Embedded counseling-counselors developing strongerrelationships with program faculty to bring students acrossthe finish line Collaboration with library faculty, faculty involved in tutoringand supplemental instruction to maximize meta-cognitiveskillsAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf39

Ensure Learning: Student Services Systems/procedures for the college and students to trackmastery of learning outcomes that lead to credentials,transfer, and/or employmentAACC, “Guided Pathways: Planning, Implementation, Evaluation.” Diagram. 9/PathwaysGraphic462017.pdf40