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Infor Presentation:Infor CloudSuite Public Sector TechnologyNoel Pelletier, Senior Technical Solution Consultant – Public Sector
2AgendaOrderDESCRIPTION1Infor CloudSuite Technology Overview and ecurity6Reporting and Analytics7Questions and AnswersInfor 2020 Corporate Presentation Template March 2020Copyright 2020. Infor. All Rights Reserved. Infor.com
01 CLOUDSUITEADVANTAGECloudSuite Public SectorINTERNET OF THINGS Data ManagementData LakeBusiness Intelligence & ReportingAdvanced AnalyticsProcess Mining & Continuous ImprovementLeverage A.I. & M.L.Device ManagementRules EngineAsset IntegrationCORE CAPABILITIES BUSINESS COLLABORATION & ANALYTICSHCM / Talent DevelopmentPerformance ManagementCompensation & PayrollWorkforce ManagementLearning ManagementProcurementOPTIONAL Strategic SourcingContracts & VendorsInventory ManagementFinancial ManagementCost AccountingGL, AR, AP, Assets Loosely coupledintegrationsDocument ManagementOpen platform for 3rdparties Planning & SchedulingEnterprise Asset Mgmt.Demand PlanningInventory Planning Workbench Graphical Lot TrackerProduct Lifecycle Mgmt.Warehouse MobilityINFOR OS Extensibility ToolsUnified Portal ExperienceWorkflow automation/AlertsSSO, Auditing & Monitoring AMAZON WEB SERVICES World-class infrastructureHighest level of supportAuto-scalingSecurity & reliabilityCopyright 2020. Infor. All Rights Reserved. Infor.com
Infor CloudSuite Public SectorMing.le Homepages, Business CollaborationMobility Responsive DesignHuman Capital ManagementGlobal HRHealth & SafetyEmployee RelationsTransition ManagementWorkforce ManagementPayrollTalent AcquisitionPosition BudgetingBenefitsTalent ManagementTalent ScienceLearning ManagementIntegration FrameworkBusiness Intelligence & AnalyticsSecurity * Workflow * Configuration Toolset * Document Management(4)
INFOR CLOUDSUITE PUBLIC SECTORUnified In-Memory Meta-Data ModelONE COMMON MODEL Objects, rules, processes, analytics and securitymodel Provides consistency and real-time performancefor your organization Change are propagated across the system in realtimeCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor Landmark TechnologyAPPLICATION ��sJava ServerSecurityWorkflow Process DesignerQuery esInfor Process Automation ServerInforAnalyticsInforIONInfor ION GridCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor Mobile Experience – Availability AnywhereNow that’smore like it Ubiquitous access Mobile apps – HTML5Employee/Manager Self-Service (HCM)Mobile Manager/Employee Connect (WFM)Mobile Recruiter Portal (TM) Infor GO – iOS/Android UnifiedAppCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor GOYOUR CLOUDSUITE . ON-THE-GOAccess your key activitiesSame SSOHomepagesCommon InboxPush NotificationsCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORGeneral FeaturesKEY BENEFITSConsistent look and feelSmart HelpEffective datesReport anywhereDrill aroundEmbedded analyticsMS Excel interfacesDynamic real-time configurabilityCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
Role-BasedHomepagesSmart, Proactive AnalyticsBookmarksQuick LinksInformation WidgetsIntuitiveCollapsibleNavigationCopyright 2014 Infor. All rights reserved. This presentation is provided for informational purposes only and does not constitute a commitment in any way. The information, products and services described herein are subject to change at any time without notice.
Role-BasedHomepagesSmart, Proactive AnalyticsBookmarksQuick LinksInformation WidgetsIntuitiveCollapsibleNavigationCopyright 2014 Infor. All rights reserved. This presentation is provided for informational purposes only and does not constitute a commitment in any way. The information, products and services described herein are subject to change at any time without notice.
INFOR CLOUDSUITE PUBLIC SECTORSimplified IntegrationInfor Document Management Flat FileInfor Ming.le Social Posts Infor Ming.le TasksInfor M3APIsInfor LawsonFilesSchedulingInfor LandmarkIPAIONION BODsSQLSMSSOAP WSInfor Ming.le AlertsInfor Ming.le NotificationsREST WS Email ION BODsXML Infor Lawson Infor XMEmail Attachments FTP/SFTP JSONInfor CloverleafInfor SX.eInfor Landmark JMSInfor EAMCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORPervasive AuditingFULLHISTORYPERVASIVEAUDITINGPast dateCurrent dateJUST IN TIMETRANSACTIONSFuture dateCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORConfigurability and ExtensibilityDESIGNED FOR EXTENSIBILITY Configuration without costly/risky customization Infor provides tools and methodology to perform significantConfigurableExtensionsapplication enhancements or extensions with little/no effect onupgrades Delivered configuration capabilities Reporting – modify, create, ad-hoc, dashboards, etc. User Interface – new fields, tables forms, visualization, etc.Workflow – modify, configure, roles, routing paths, etc.Security – customer specific classes, roles,authorizationsIn MemoryJava ObjectModelCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORBusiness Process AutomationWorkflowProcess Designer—Graphical Workflow Designer ToolWorkflow-Automate Business ProcessesIPAProcessEnforce Business RulesAutomationConfigurable Delivered WorkflowsReplace Manual ProcessesRouting, Approvals, Reminders, Alternate Routings, Assignment of proxiesIntegrations between Infor and Third-Party ApplicationsCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTOREmbedded Security AuthorizationSecurity rules are embedded in business objects, protecting against internal and external attacks.HTTPSDefined Actorsand RolesSecurity ClassesLandmarkTechnologyObjectModel FederationSingle Sign OnToken ServicesSecurity monitoringEmbedded Security RulesRule based Privilege PacksCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORReporting and AnalyticsREPORTING SPECTRUMFrom casual user to power userSecure roles-based access to pre-built,ready to use reports and analyticsCasualUsersReady to useStandardReportsPre-builtList Views& AlertsEmbeddedReportingToolReady to use,pre-builtAnalyticsPowerUsersSelf Service,Guided Ad Hoc,ReportDesignerCopyright 2020. Infor. All Rights Reserved. Infor.com
Submit HoursIntentsAn intent performsan action inresponse to naturallanguage user inputDIGITAL ASSISTANTAmazon Lex ExampleSubmit my hours for today. UtterancesSpoken or typedphrases that invokeyour intentSure, what were your hours?API GatewayFulfillmentFulfillmentmechanism foryour intentGreat, hours have been posted.8am to 5pmSlotsSlots are inputdata required tofulfill the intent
INFOR CLOUDSUITE PUBLIC SECTORInfor SaaSFULLY HOSTED & FULLY MANAGED Infor leverages the services of Amazon WebServices (AWS) as our Infrastructure as aService (IaaS) partner. More than 13,500 Infor customers in the CloudToday Infor has full control of our deploymentmethodology – Automated Updates,Performance, Disaster Recovery, SecurityCopyright 2020. Infor. All Rights Reserved. Infor.com
CLOUD OVERVIEWSaaS: Transforming infrastructure anceIT ResourcesLicenseFeeOn eSubscriptionFee(SaaS)SubscribeCopyright 2020. Infor. All Rights Reserved. Infor.com
01 THECLOUDSUITE ADVANTAGEWelcome to Software as a Service (SaaS)Built specifically foryour industryImproved security of dataand disaster recoveryAlways current, innovate atyour pacePower of the cloud throughour AWS partnershipFlexible and scalableFast implementationMulti-tenantOffers the advantages of performance,reliability, and stability(21)
INFOR CLOUDSUITE PUBLIC SECTORInfor CloudSuite – what do you get?Infor CloudSuite subscriptions include: Industry specific applicationsSecure named user access via InternetProduction & 2 x non-productionenvironmentsAll infrastructure & application maintenanceAutomated monitoring, patches & continuousupdatesIndustry leading security & compliance foryour dataUnmatched scalability to cope with futuregrowthHigh Availability / Disaster Recovery24x7x52 Infor Support99.7% Availability SLA – historically over99.9%Copyright 2020. Infor. All Rights Reserved. Infor.com
INFOR GOVERNMENT SAASWorld-class deployment architecturePerformanceDNS, IDS, WAF, Load BalancingPresentation Tier h5/ h5/ h5/ h5/ h5/ h5/ Application TierDeep knowledge and experiencepooled to form virtual library ofperformance tuning best-practices – weknow our applications best, and weapply our knowledge to the benefit ofour Cloud customers.ScalabilityDatabase TierActive ClusterData Center ADurabilityData Center BDistributing compute resources and data within a datacenter as wellas across datacenters ensures that applications stay available,even if a catastrophic failure occurs.Microservices architecture coupled withauto-scaling ensures that as hot spotsare developing (not after they develop)the systems are scaling toaccommodate – proactive performancemanagement. Load-balancing ensuresloads are evenly distributed, evenbetween datacenters.Copyright 2020. Infor. All Rights Reserved. Infor.com
INFOR GOVERNMENT SAASSAAS Model: Multi-Tenant InfrastructureCustomerACustomerCAll Tenants use servers in three AZ’ssimultaneously (load-balanced)Load BalancerTo achieve High Availability and FaultTolerance:CustomerB Auto-scaling dynamically increasescapacity as needed and automaticallyreplaces failed SDB Server FarmDB Server FarmAvailability ZoneAvailability ZoneAWS Region Data is continuously mirrored acrossmultiple Availability Zones within aRegion. Servers are load-balanced with automaticfailover between Availability Zones.99.7% uptime (99.9% historically)RPO (Recovery Point Objective) 1hourEBSRTO (Recovery Time Objective) 12hourCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR GOVERNMENT SAASBuilt-in disaster recoveryDatabase backup schedule:NAT ELB’sNAT ELB’sNAT ELB’sPUBLIC SUBNETPUBLIC SUBNETPUBLIC IONSERVERSApp Security GroupApp Security GroupApp Security ERSDatabase SecurityGroupDatabase SecurityGroupDatabase SecurityGroupAPP SUBNETAPP SUBNETAPP SUBNETAVAILABILITY ZONE AAVAILABILITY ZONE BAVAILABILITY ZONE C Transaction Log backups every 15 minutesDifferential backups every 8 hoursFull backups weeklySnapshots of all server volumes and databasebackups are taken dailyData is continuously mirrored acrossmultiple Availability Zones within a Region.In the event of catastrophic AZ failure, datais restored to another AZ in the sameRegion.AWS Multi-Tenant Cloud RegionCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORConfigurability(26)
INFOR CLOUDSUITE PUBLIC SECTORWhat is Configuration Console?DESIGNED WITH CONFIGURABILITY AND EXTENSIBILITY IN MINDA tool that enables administrators to make several types of configurationsthat affect applications and users in Landmark Applications.PersonalizationConfiguration
INFOR CLOUDSUITE PUBLIC SECTORTwo Modes of Modification Personalization– Changes made to enhance user experience Configuration– Global changes an administrator (IT) can make to alter a delivered application to fit abusiness need
INFOR CLOUDSUITE PUBLIC SECTORLayered ApproachPersonalizationsConfigurationsDelivered
INFOR CLOUDSUITE PUBLIC SECTORPersonalization - What can be Done? Hiding fields that are irrelevant to the work flow Change label text Stand out Match standards Other requirements Rearrange fields to make form easier to navigate Change menu options to efficiently navigate from form to form
INFOR CLOUDSUITE PUBLIC SECTORConfiguration Console - PersonalizationsHide fieldsChange font and intensity
INFOR CLOUDSUITE PUBLIC SECTORConfiguration Console - Personalizations
INFOR CLOUDSUITE PUBLIC SECTORConfiguration Console - PersonalizationsFields are hiddenFont and intensity changed
INFOR CLOUDSUITE PUBLIC SECTORConfiguration – What can be Configured?Applications: what can be configured?ListsUser FieldsFormsComposite FormsPagesAction RequestsMenusAction Request ExtensionsReportsRelations
INFOR CLOUDSUITE PUBLIC SECTORAdd a FieldNew Field
INFOR CLOUDSUITE PUBLIC SECTORIdentify Business Class and FormCTRL SHIFT Click in Browser
INFOR CLOUDSUITE PUBLIC SECTORConfiguration Console – Rich Client Interface Infor CloudSuite Public SectorCTRL SHIFT Click in Rich Client
INFOR CLOUDSUITE PUBLIC SECTORConfiguration Console - ConfigurationsYou can add unlimited User BusinessClasses, Forms, Menus, User fields or liststo the application using the InforConfiguration Console that are fullyupgradable
INFOR CLOUDSUITE PUBLIC SECTORAdd the User Field
INFOR CLOUDSUITE PUBLIC SECTORAdd the User Field Values
INFOR CLOUDSUITE PUBLIC SECTORAdd the Field to the Form
INFOR CLOUDSUITE PUBLIC SECTORAdd a Field - ResultNew Field
INFOR CLOUDSUITE PUBLIC SECTORAdd the User Form
INFOR CLOUDSUITE PUBLIC SECTORNew FormAdd User FormNew FieldsNew Menu Item
INFOR CLOUDSUITE PUBLIC SECTORIntegration(45)
INFOR CLOUDSUITE PUBLIC SECTORSupported Integration Technologies Infor provides a flexible integration approach to minimize the cost and effort of deploymentBatchReal TimeAsynchronousTransportMethod FTP, FTPS, SFTPWeb Services (HTTP/S)Shared File System Web Services (HTTP/S)Infor HCM APITCP/IP (Sockets) Web Services (HTTP/S)SFTPDatabaseFormat XMLFlat File – (CSV,Tab)Staging Table SOAP/REST/XMLRow SourceStaging Table JSONSOAP/REST/XMLFlat FileJMS Point in Time snap shotsSynchronization of none timesensitive dataLarge Volumes of DataInitial Data Loads Request/ResponseReal Time Processing of DataTransactional in Nature Synchronization of DataNear Real-timeTransactional or ConfigurationStrength Copyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor IONThe Intelligent Open Network (ION) powers business processintegration, APIs, monitors for exceptions and automates activities forthe workforceEvent-Drivenwith canonicalmodelAPI Gatewaywith policymgmt.Hybriddeploymentand executionStandardsbasedmessagingInfor & ringCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR IONION IntegrationINTELLIGENT OPEN NETWORKInfor IONTraditional middlewareAnalogyEmailTwitterArchitectureSource applicationPoint-to-pointPublish and subscribeCalled by specific applicationPublishes to allMiddleware transforms all messagesEach app publishes XMLSOA service calls to specific fieldsComplete, standard XML business documentsThousands of proprietary APIsStandards-based complete business documentsResilienceBreaks on upgradesProtected on upgradesBig DataDated warehouseReal-time Business t 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOROSEAIHybrid & Multi-Cloud ConnectorsOn-PremiseFTP/FTPS/sFTP/FileShare3RD PARTYAPPSInfor EnterpriseConnector[Asynchronous]3rd Party APIsAPIs[Synchronous]JMSData LakeClouds INFOR IONConnectAPI GatewayWorkflowEvent ManagementION TablesINFORAPPLICATIONAWS IoT CoreApplication DB3rd Party APIssFTPData Lake ETL ToolIoT Device(49)3RD PARTYCLOUD APPS
INFORIONOS:EAIThe integration and workflow tool to connectyour enterprise applications and usersMust have features: Guaranteed Message Delivery End to end message governance Scalable multi-tenant architecture Secure, certified to FedRAMP level Audit every admin action Flexible & Customizable CI / CD(50)
API GatewayUNIFORM PROXY LAYERSECURITYPOLICYSingle managed layer for your APIson the internetUsing Industry standards for securitysuch as Oauth2Enrich APIs without sacrificing valueAPI ORCHESTRATIONMANAGEHYBRID INTEGRATIONSChain your APIs to expose newcomplex functionalityMonitor and track the usageof your APIsBridge local network to Infor or thirdparty clouds using APIs(51)
CONFIGURABILITY AND EXTENSIBILITYInfor ION API Gateway(52)
I N F O R L A N D M A R K T E C H N O L O G Y R U N T I M E 11Landmark web services and ION API Gateway Every field on every screen of every Infor Landmark based application is accessible via webservices: Query Update Including user defined fields and user defined business classes configured with ConfigurationConsole Every Landmark web service is accessible via ION API Gateway Therefore, every field on every screen of every Infor Landmark based application isaccessible via ION API Gateway: Query Update Including user defined fields and user defined business classes configured with ConfigurationConsole(53)
I N F O R L A N D M A R K T E C H N O L O G Y R U N T I M E 11Extensibility: Public Web Services API(54)
INFOR CLOUDSUITE PUBLIC SECTORBusiness ProcessAutomation - Workflow(55)
INFOR CLOUDSUITE PUBLIC SECTORBusiness Process AutomationWorkflowProcess Designer—Graphical Workflow Designer ToolWorkflow-Automate Business ProcessesIPAProcessEnforce Business RulesAutomationConfigurable Delivered WorkflowsReplace Manual ProcessesRouting, Approvals, Reminders, Alternate Routings, Assignment of proxiesIntegrations between Infor and Third-Party ApplicationsCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor Process AutomationDELIVEREDWHY IPA?Pre-packaged workflowsReplace manual or tedious processesConfigurable processingReplace complicated processesMultiple workflow interaction methodsFrom simple notifications to complexmulti-stage processesBuilt-in workflow delegationBuilt-in workflow delegationCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORInfor Process AutomationKEY BENEFITSOne tool for both workflow & integrationGraphical, drag & drop toolBest practice workflowsCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE HCM100 Predefined HCM Process FlowsA FEW EXAMPLESRequest GoalsRequest InactivationRequest JobRequest PositionRequest Peer AppraisalRequest Special IncentiveRequest To Put On HoldRequest UpdateSuggest GoalsTerminateTransfer HRUpdate GoalAppraisal ApprovalAssessment OrderAssessment ResultAward Approval AnniversaryAward Approval FocalApprove Draft RequisitionBackground CheckBackground ReportChange Pay Rate HRChange Position Pay HRChange Relationship To OrgComp Program ApprovalCreate EEO1 Report FileCreate EEO1 Report File2Create Job portFileGoal ApproveHire ApprovalHire ResourceIBO ApproveIBO CompleteImmediate ApproveManager Approve ApprovalOffer ApprovalPromoteRequest Develop ActivityRequest CompletionCopyright 2020. Infor. All Rights Reserved. Infor.comwww.infor.com
INFOR CLOUDSUITE PUBLIC SECTORAction RequestsCopyright 2020. Infor. All Rights Reserved. Infor.com
INFOR CLOUDSUITE PUBLIC SECTORSecurity(61)
INFOR CLOUDSUITE PUBLIC SECTORInfor Security Model1. POLICIES AND PROCESSES4. PHYSICAL SECURITY§ ISO 27001, NIST
Infor Presentation: Infor CloudSuite Public Sector Technology. Noel Pelletier, Senior Technical Solution Consultant – Public Sector . Warehouse Mobility CORE CAPABILITIES. OPTIONAL Extensibility Tools Unified Portal Experience
