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Creating OpportunitiesBBVA Mexico3Q19 Results
3Q19 ResultsCreating OpportunitiesDisclaimerThis document has been drafted for information purposes and for the use of BBVA Bancomer, S.A., Institución de Banca Múltiple, Grupo Financiero BBVA Bancomer (BBVAMexico) investors to whom it is addressed, in order to facilitate their understanding of certain information regarding BBVA Mexico, and only refers to the businesses of BBVA inMexico. For detailed financial information about BBVA Mexico please visit the Bank’s website www.bbva.mx.The information contained herein (hereinafter “Information”) shall not be deemed to be considered in any case as financial advice, investment advice, tax/legal advice orotherwise nor an offer to sell or a solicitation to acquire or dispose of an interest in securities, nor a recommendation to buy or sell securities or enter into any transaction norshould it be relied upon to make any sort of Decision in any direction. BBVA Mexico does not assume any obligation whatsoever to communicate any changes to this documentor to update its contents.BBVA Mexico has obtained the information included in this document from sources considered to be reliable. However, notwithstanding the fact that reasonable measures weretaken to assure that the Information contained herein is not mistaken or misleading, BBVA Mexico does not represent or warrant, either express or implicit, its accuracy,integrity or correctness.Investors or potential investors who have access to this document should be aware that the securities, instruments or investments to which it may refer may not be appropriatefor them due to their specific investment goals, financial positions or risk profiles, as these have not been taken into account to prepare this report. Therefore, investors shouldmake their own investment Decisions considering said circumstances and obtaining such specialized advice as may be necessary.BBVA Mexico accepts no liability of any type for any losses arising from the use of this report or its contents. In no case BBVA Mexico, its branches, and/or its directors, officers,employees and authorised personnel shall be held responsible for any damage, losses, claims, or any sort of expenses that could result from the use of this document or fromits contents.The Information must be treated as confidential and no part of this document may be (i) copied, photocopied or duplicated by any other form or means (ii) redistributed (iii)quoted or (iv) furnished to any other person or entity without the prior written consent of BBVA Mexico. It is understood that its recipients accept all of the warnings andconditions contained herein in its integrity. All the data contained in this document is set forth as an example and is due to change.”This document is the property of BBVA Mexico. Any denominations, designs, and logos are registered trademarks of BBVA Mexico.1
Creating OpportunitiesBBVA Mexico
3Q19 ResultsCreating OpportunitiesA history of success.19321977199819921995199620003
3Q19 Results4Creating OpportunitiesPart of well positioned and solid international GroupAs of September 2019126,332 employees 30 countries7,798 branches46% 3,667MNet Income54%77.3 M customers31.0 M digital 709,017MTotal Assetscustomers27.6 M mobilecustomers
3Q19 ResultsCreating OpportunitiesContinuous transformation to offer the best customer serviceDigital Bankbusiness 2014201620132015Investment Plan3,500M USDStrategic Plan20195
Creating OpportunitiesBusiness Model
3Q19 ResultsCreating OpportunitiesAligned with the same corporate culture with one single purpose“To bring the age of opportunity to everyone”BBVA’S GROUP VALUESBBVA’S GROUP STRATEGIC PRIORITIES12Customerexperience4Optimize capitalallocation3Digital sales56UnrivaledefficiencyNew businessmodels7A first classworkforceSocialResponsibility7
3Q19 ResultsCreating OpportunitiesBusiness model focused and specialized in each of the customersegments. Specialized and personalized attention for eachone of the customer segments that allows toprovide a higher quality service. Extensive key distribution network to provide easyand secure access to financial services. Leverage on investment to create new technology,digital channels, products, services to keep withthe transformation and innovation projects. to continue creating opportunities and consolidate the positioning of the institution in Mexico8
3Q19 ResultsCreating OpportunitiesAchieving transversal leadershipINFRASTRUCTUREBRANCHESSOCIAL FOOTPRINTCLIENTS1,84821.1 Mvs. 1,465 next peervs. 19.7 M 2018ATM’sLOANS13,00524.0%vs. 13.6% system ex-BBVASEP22.6%vs. 13.7% next peerPOS’sBANK DEPOSITS23.1%471,230vs. 14.7% next peerDIGITAL CLIENTS9.6 Mvs. 6.7 M Sep. 20189.0 Mvs. 6.0 M Sep. 20182019EFFICIENCY38.2%vs. 54.8% system ex-BBVASource: CNBV data as of September 2019.INNOVATIONMOBILE CLIENTSvs. 9,403 next peervs. 237,227 next peerPROFITABILITYROEDIGITAL SALES (in units)55.1%vs. 43.5% Sep. 2018CUSTOMER & EMPLOYEEEXPERIENCENPS61 pts.vs. 56 next peerPAYROLL PORTABILITY53%vs. 17% next peer9
3Q19 ResultsCreating OpportunitiesDigital activity growing consistentlyDIGITAL CUSTOMERSMOBILE CUSTOMERSDIGITAL SALES (in units)MillionsMillions% over total salesYoY growthYoY growth 43% 50%BBVA Mexico in 9M 2019BBVA MEXICO SALESBBVA MEXICO SERVICES3.5 millionsDigital Loans900 kDigital accounts CCPersonalConsumer FinanceMortagesSME Checking accts3,100 millionsDigital transactions42 millionWithdrawalswithout card2.4 million new digital clients in 9M19 348 M averagetransactions/month 1.3 averagetransactions percustomer per day 59 billion pesos 3 M customers10
Creating OpportunitiesResultsSeptember 2019
3Q19 ResultsCreating OpportunitiesConstant growth in lending activityPerforming Loans(billion pesos, Y-o-Y %)1,1735.0%vs. gures under local accounting standards with BBVA Mexico data.Commercial1.1% Y-o-YConsumer10.4% Y-o-YMortgages10.5% Y-o-Y12
3Q19 ResultsCreating OpportunitiesMaintaining a profitable mix of the resourcesBank Deposits(billion pesos, Y-o-Y %)1,1153.9% TAMTime (customer deposits)18.6% TAM7.1%1,041Sep-18Demandvs. Sep-18Time24%Sep-19CCL (Local LCR)1138.25%MixDemand76%Figures under local accounting standards with BBVA Mexico data.1CCL (Local LCR) Minimum requirement for 2019: 100%13
3Q19 ResultsCreating OpportunitiesResilient results in a complex environmentBBVA Mexico(million pesos)Net Interest )11.8Net Interest Income afterprovisions67,31170,0054.0Fees & 1)(44,591)(46,993)5.4Operating Income47,24149,6064.2Net Income34,40136,3415.6Efficiency38.6%38.2%-41 bpsProvisions for loan lossesTrading IncomeOther IncomeExpensesFigures under local accounting standards with BBVA Mexico data.Net Interest Income driven by a higherlending volumes.Moderate growth in commissions, drivenmainly by a higher volume of transactionsof the customers.Controlled expenses, reflected in a positiveevolution of the efficiency ratio.The above leads to a favorable growth inprofits, which is also accompanied by anadequate risk management.14
3Q19 ResultsCreating OpportunitiesContinued transformation boosting net attributable profitBBVA Mexico NET ATTRIBUTABLE PROFIT EVOLUTIONMillion pesos 18% 18% 16%39,143 16%YoY 46,06033,31124,745201428,6132015201620172018New Next Peer14,053PROFIT NEXT PEER-10,692DIFFERENCE VS. BBVAFigures under local accounting standards with BBVA Mexico data.(million pesos)(million pesos)24,834-21,22615
3Q19 ResultsCreating OpportunitiesContact infoBBVA Mexico Investor Relationshttps://investors.bbva.mxemail: investorrelations.mx@bbva.com16
Creating OpportunitiesBBVA Mexico3Q19 Results
BBVA Mexico in 9M 2019 BBVA MEXICO SALES 3.5 millions Digital Loans 900 k Digital accounts CC Personal Consumer Finance Mortages SME Checking accts 2.4 million new digital clients in 9M19 DIGITAL SALES (in units) % over total sales DIGITAL CUSTOMERS Millions YoY growth 43% MOBILE CUSTOMERS Millions YoY growth 50% BBVA MEXICO .
