Grandstream Networks, Inc. - Voice Simplified

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Grandstream Networks, ise IP PhonesUser Guide

COPYRIGHT 2017 Grandstream Networks, Inc. http://www.grandstream.comAll rights reserved. Information in this document is subject to change without notice. Reproduction ortransmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose withoutthe express written permission of Grandstream Networks, Inc. is not permitted.The latest electronic version of this guide is available for download here:http://www.grandstream.com/supportGrandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.in the United States, Europe and other countries.CAUTIONChanges or modifications to this product not expressly approved by Grandstream, or operation of thisproduct in any way other than as detailed by this guide, could void your manufacturer warranty.WARNINGPlease do not use a different power adaptor with devices as it may cause damage to the products and voidthe manufacturer warranty.Page 1GXP21XX User Guide

GNU GPL INFORMATIONGXP2130/GXP2140/GXP2160/GXP2170/GXP2135 firmware contains third-party software licensed underthe GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL.Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.Grandstream GNU GPL related source code can be downloaded from Grandstream web site s/Resources/gxp gpl color.tar.gzPage 2GXP21XX User Guide

Table of ContentGNU GPL INFORMATION . 2DOCUMENT PURPOSE . 9GUI INTERFACE EXAMPLES . 10CHANGE LOG . 11Firmware Version 1.0.8.50 . 11Firmware Version 1.0.8.49 . 11Firmware Version 1.0.8.47 . 11Firmware Version 1.0.8.46 . 11Firmware Version 1.0.7.97 . 12Firmware Version 1.0.7.81 . 12Firmware Version 1.0.7.25 . 12Firmware Version 1.0.7.15 . 12Firmware Version 1.0.6.9 . 13Firmware Version 1.0.6.2 . 13Firmware Version 1.0.1.19 . 13Firmware Version 1.0.0.17 . 13WELCOME . 14PRODUCT OVERVIEW . 15Feature Highlights . 15GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications . 17INSTALLATION . 24Equipment Packaging . 24Connecting Your Phone . 24GXP2200EXT Module . 25Safety Compliances . 27Page 3GXP21XX User Guide

Warranty. 27GETTING STARTED . 28Idle Screen . 28Using the Keypad. 34Making Phone Calls . 37Handset, Speaker and Headset Mode . 37Multiple SIP Accounts and Lines . 37Completing Calls . 37Making Calls Using IP Addresses . 39Virtual Multi-Purpose Keys . 40Predictive Dialing from Call History . 49Predictive Dialing Search including Broadsoft Directories . 50Multiple Numbers and Other Info for One Contact in Phonebook . 52Search A String With Quick Search . 54Search in Broadsoft Directories . 54Sort Broadsoft Phonebook by Last/First Name . 55Filter Characters from Dialed Numbers . 56Show/Hide Label Support . 56Predictive Dialing . 57Hide Profile Picture . 57Answering Phone Calls . 58Receiving Calls . 58Call Screen Improvement . 58Do Not Disturb . 58Call Waiting/Call Hold . 59Mute . 59Call Transfer . 60VPK Paging Support inside Call Screen. 64Outbound Notification . 65Page 4GXP21XX User Guide

Line Switching in Call Screen . 65Line Key Mode Support . 654-Way/ 5-Way Conferencing . 66Conference Event Indicator (CEI) . 67Voice Messages (Message Waiting Indicator) . 71Shared Call Appearance (SCA) . 71Call Forwarding Rules Enhancement . 72Missed Calls Indication . 73Dial Plan . 73Screenshots . 74Call Features . 74WebGUI Default Password Warning Message . 76Instant Messages . 76Configuring Eventlist BLF . 77CONNECTING TO DEVICES. 78EHS Headset . 78Bluetooth . 78USB Connection (GXP2140/GXP2160/GXP2170 Only) . 79CONNECTING GXP21xx TO GDS3710 DOOR SYSTEM . 80RESTORE FACTORY DEFAULT SETTINGS . 81EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 . 82Page 5GXP21XX User Guide

Table of TablesTable 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance . 15Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide . 16Table 3: GXP2130 Technical Specifications . 17Table 4: GXP2140 Technical Specifications . 18Table 5: GXP2160 Technical Specifications . 19Table 6: GXP2170 Technical Specifications . 20Table 7: GXP2135 Technical Specifications . 22Table 8: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Equipment Packaging . 24Table 9: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Connectors . 24Table 10: GXP2200Ext Packaging . 25Table 11: LCD Display Definitions . 30Table 12: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 LCD Icons . 32Table 13: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Keypad Buttons. 36Table 14: VPK Modes in String Format . 43Table 15: VPK Modes Icon Indications . 45Table 16: Call Features . 74Page 6GXP21XX User Guide

Table of FiguresFigure 1: GXP2140/GXP2170 Back View with GXP2200EXT . 26Figure 2: GXP2130 Idle Screen . 28Figure 3: GXP2140 Idle Screen . 28Figure 4: GXP2160 Idle Screen . 29Figure 5: GXP2170 Idle Screen . 29Figure 6: GXP2135 Idle Screen . 30Figure 7: GXP2130 Keyboard . 34Figure 8: GXP2140 Keyboard . 35Figure 9: GXP2160 Keyboard . 35Figure 10: GXP2170 Keyboard . 36Figure 11: GXP2135 Keyboard . 36Figure 12: VPK Page . 41Figure 13: Edit VPK - Fixed VPK . 42Figure 14: Edit VPK - Dynamic VPK . 42Figure 15: Line Key as Transfer Mode . 44Figure 16: VPK - LCD Indication . 44Figure 17: Dial Screen . 49Figure 18: Making Call . 49Figure 19: Predictive Dialing . 50Figure 20: Predictive Dialing - Search . 51Figure 21: Predictive Dialing from BS XSI Directories . 52Figure 22: Local Phonebook - Contact Information . 53Figure 23: Local Phonebook - Company/Title/Job Fields . 53Figure 24: Before Search . 54Figure 25: After Search . 54Figure 26: Search in Broadsoft Directories . 55Figure 27: Search in Broadsoft Directories – Matching List . 55Figure 28: Sort Broadsoft Phonebook Entries . 55Figure 29: Contact Numbers With Special Characters . 56Figure 30: Call with Filtered Characters . 56Figure 31: Show/Hidden Labels . 57Figure 32: Predictive Dialing . 57Figure 33: Hide Profile Picture . 57Figure 34: Text sliding . 58Figure 35: Black/White List . 59Figure 36: Black/White List . 59Figure 37: Dynamic Attended Transfer . 61Figure 38: Static Attended Transfer . 61Page 7GXP21XX User Guide

Figure 39: Transfer Action Page . 62Figure 40: Conference Action Page . 62Figure 41: Target Source Page . 62Figure 42: C

Improve Auto-provision for Vonage server. Change default Dial Plan to { x \ x *x *xx*x }. Added Conference CEI to support UCM conference change. Added support to display status detail on LCD screen when Ethernet not connected, account not register or configured. Firmware Version 1.0.7.15