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Security & Risk Management5These solutions enable these business outcomes:Big Data, Adv.Analytics nceFinancial institutions host some of the world’s most valuabledata and assets – this makes them a key target from cybercrime.In an increasingly open ecosystem, financial institutions must finda balance between embracing collaboration whilst maintaininghigh vigilance on security.BlockchainNew digital access points to current accounts, portfolios, andtransaction platforms mean financial institutions must be moreprepared than ever to protect clients’ personal information andassets.October 2018 2
Protect Your AssetsSecurity & Risk ManagementBig Data, Adv. Analytics & AutomationChallengeDell Technologies worked closely with a large Retail Bank in LatinAmerica who suffered a sophisticated attack on its ATM network.More than 2,000 machines were attacked in one weekend,resulting in a loss of more than 7 million dollars.SolutionDell Technologies worked with the customer to help create ananalytics environment that would enable them to protect theirgeographically dispersed network of nearly 50,000 machines fromfuture attacks. Dell Technologies consultants integrated nonstructured data from over 700 sensors on each ATM and overlaid itwith structured data, created statistical models, and advancedanalytics to embed predictive alerts into the bank’s existingmonitoring systems. The Retail Bank used Dell Technologies DataPlatform to incrementally scale it’s data capability for new usecases, data sources and data growth.Our team made recommendations for process improvements tocollect sensitive data to comply with industry regulations. Thesolution generated intelligence to prevent future ATM attacks andother types of fraud. The new integrated analytics platform canserve as a ‘Data Lake’, where data and analytics can be added fornew use cases. For example, to analyse video from branchsurveillance cameras, optimise cash distribution optimisation, orstrengthen security. The potential cost avoidance of implementingthe big data strategy and platform resulted in 10- 20 million lost tofraud per year.ResultsAnnual cost avoidance of 10- 20M lost to fraudProtects over 50,000global ATM machines 10- 20MAnnual cost avoidance of 10- 20M lost to fraudThis customer has been anonymised for confidentiality and discretion purposesOctober 2018 3
Strengthen Compliance CapabilitiesSecurity & Risk ManagementRegulation & ComplianceChallengeDZ Bank chose Dell Technologies to strengthen its compliancecapabilities. The bank was looking to protect employees’ values andinformation from potential threats to ensure the integrity andreputation of the business. Previously, security was not centrallyorganised, creating silos and inconsistencies across the bank.SolutionThe Dell Technologies RSA Archer solution provided a unified viewof all security-related work for management and compliance. DellTechnologies equipped DZ Bank with an efficient, collaborativeenterprise governance, risk and compliance (eGRC) programmeacross business units, including: policy, risk, compliance, enterprise,incident, vendor, threat, business continuity and audit management.The solution enabled the bank to act in a timely manner and quicklyreport to the board and incident response teams, and minimisedisruption for staff and customers. The bank is now able to directlyreport key metrics to the board of directors, including the status oftests, and open measures or major incidents. This information isalso used for quarterly and yearly security reports for selectedstakeholders, ensuring a compliant bank.ResultsReduced the time to create a businesscontinuity plan from 3 months to a fewminutesAble to designate time-criticalprocesses with just a few clicks.Reduce auditImplementing RSA Archer was our first stepto ISO 22301 certification. This certificationenabled us to meet compliance standardsand significantly reduce our audit activitieseach year. At the moment DZ BANK is theonly bank in Germany that is ISO 22301certified. Without RSA Archer it would haverequired more expenditure to reach thecertification.”Thorsten Scheibel,Global Head Of Business Continuity& Crisis Management,DZ BankOctober 2018 4
Protecting Customer Data With Advanced Data AnalyticsSecurity & Risk ManagementBig Data, Adv. Analytics & AutomationChallengeGlobal payments leader Mastercard wanted to use predictiveanalytics to study customer purchase patterns and behaviour inorder to derive valuable new insights. It needed an analyticsenvironment with the scale to deal 2.2 billion hours worth of data.At the same time, it required the highest levels of security toprotect this sensitive personal and financial data.SolutionMastercard worked with Dell Technologies companies to build asecure PCI-certified Hadoop cluster to enable data analytics.The solution has increased security and fraud protection, viaanalysing customer purchasing patterns, affinities and rhythmsusing machine learning. It has also helped drive business valuefrom anonymised data on share of wallet compared tocompetition, average spend, and purchase frequency. This helpsMastercard to identify marketing opportunities and measurereturn on investment – while protecting its sensitive data.Data privacy and protection is a top priorityfor Mastercard. As we maximise the mostadvanced technologies from partners andvendors, they must meet the rigoroussecurity standards we’ve set."Gary VonderHaae,Chief Technology Officer, Architecture,MastercardOctober 2018 5
Contact uswww.delltechnologies.com@DellTechDayne TurbittMargarete McGrathGlenn MallonCraig Glenn Mallon ://bit.ly/2N7n0d0October 2018 6
Reduced the time to create a business continuity plan from 3 months to a few minutes Able to designate time-critical processes with just a few clicks. Reduce audit Implementing RSA Archer was our first step to ISO 22301 certification. This certification enabled us to meet compliance standards and significantly reduce our audit activities each year.
