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Oracle Hospitality RES 3700 CreditCard InterfaceUser GuideRelease 5.2E81083-04September 2017
Copyright 1998, 2017, Oracle and/or its affiliates. All rights reserved.This software and related documentation are provided under a license agreement containingrestrictions on use and disclosure and are protected by intellectual property laws. Except asexpressly permitted in your license agreement or allowed by law, you may not use, copy,reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, ordisplay any part, in any form, or by any means. Reverse engineering, disassembly, ordecompilation of this software, unless required by law for interoperability, is prohibited.The information contained herein is subject to change without notice and is not warranted to beerror-free. If you find any errors, please report them to us in writing.If this software or related documentation is delivered to the U.S. Government or anyone licensing iton behalf of the U.S. Government, then the following notice is applicable:U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integratedsoftware, any programs installed on the hardware, and/or documentation, delivered to U.S.Government end users are "commercial computer software" pursuant to the applicable FederalAcquisition Regulation and agency-specific supplemental regulations. As such, use, duplication,disclosure, modification, and adaptation of the programs, including any operating system,integrated software, any programs installed on the hardware, and/or documentation, shall besubject to license terms and license restrictions applicable to the programs. No other rights aregranted to the U.S. Government.This software or hardware is developed for general use in a variety of information managementapplications. It is not developed or intended for use in any inherently dangerous applications,including applications that may create a risk of personal injury. If you use this software orhardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe,backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and itsaffiliates disclaim any liability for any damages caused by use of this software or hardware indangerous applications.Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may betrademarks of their respective owners.Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARCtrademarks are used under license and are trademarks or registered trademarks of SPARCInternational, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks orregistered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The OpenGroup.This software or hardware and documentation may provide access to or information about content,products, and services from third parties. Oracle Corporation and its affiliates are not responsiblefor and expressly disclaim all warranties of any kind with respect to third-party content, products,and services unless otherwise set forth in an applicable agreement between you and Oracle. OracleCorporation and its affiliates will not be responsible for any loss, costs, or damages incurred due toyour access to or use of third-party content, products, or services, except as set forth in anapplicable agreement between you and Oracle.2Preface
ContentsPreface . 7Audience .7Customer Support .7Documentation .7Revision History.71 Oracle Payment Interface (OPI) . 9Installing the Oracle Payment Interface Driver (CaOPI) .9Configuring the Credit Card Batch for OPI. 10Configuring Tender/Media for OPI . 10Configuring Revenue Centers for OPI . 11Changing the Driver Passphrase for OPI . 11Update Checks with Initial Authorization . 12Enabling Tender with Initial Authorization. 122 FDMS North . 13Installation . 13Site Requirements . 13Files Included . 13Before You Begin. 14Installation Instructions . 14Setup . 15Communication Channels . 15Configuring the Driver . 15PinPad Device Setup . 19Configuring Intermediate Certificates . 20Usage . 21Running an Authorization and Settlement Simultaneously . 213 Transaction Vault Credit Card Driver . 22How the Driver Works . 22Secondary Level Encryption . 23Settlement . 23Credit Card Batch Utility . 23Reports . 24Compatibility . 24Installation . 25Site Requirements . 25Oracle Payment Interface (OPI)3
Files Included . 25Installation Instructions for a Site Running RES 5.0 or Higher . 26Configuration Instructions . 28Configuring Intermediate Certificates . 31Removing the Software . 32Setup . 32Communication Channels Supported. 32Connectivity Considerations . 33Frequently Asked Questions . 38Why is reading the Credit Card Transfer Report so important? . 38What is a credit card batch? . 38How can a duplicate batch occur? . 394 Transaction Vault Debit Card Driver . 40How the Driver Works . 40Corrective Authorizations for Debit Transactions . 41Secondary Level Encryption . 42Settlement . 42Assigned Lane Numbers to VX670 Devices . 42Debit Reversals . 44Installation . 44Site Requirements . 44Files Included . 45Installation Instructions for a Site Running RES 5.0 or Higher . 45Configuration Instructions . 47Configuring the CaTVDA and CaTVDS Drivers . 47Configuring Intermediate Certificates . 50PinPad Device Setup . 50Removing the Software . 51Setup . 52Communication Channels Supported. 52Connectivity Considerations . 52Frequently Asked Questions . 57Why is reading the Credit Card Transfer Report so important? . 57What is a credit card batch? . 57How can a duplicate batch occur? . 585 Heartland . 59Installation . 59Site Requirements . 594Preface
Files Included . 59Installation Instructions . 59Setup . 60Configuring the Drivers . 60Configuring Intermediate Certificates . 676 TSYS Acquiring Solutions . 68Installation . 68Pre Installation Requirements . 68Site Requirements . 69Files Included . 69Installation Instructions for a Site Running RES 5.0 or Higher . 69Configuration Instructions . 70Configuring Intermediate Certificates . 74Features Supported . 74Auto Offline Credit Card Authorization Support . 74Support Zero Dollar Account Verification . 77eCommerce Transactions Support . 77Password Support . 77End of Day Procedures. 78Sample Credit Card Voucher . 79Removing the Software . 79Removing Software From a Site Running RES 4.5 or Higher . 79Password Handling Process . 80Troubleshooting Tips . 82Frequently Asked Questions . 82Why is reading the Credit Card Transfer Report so important? . 82What is a credit card batch? . 827 American Express Authorization . 84Installation . 84Site Requirements . 84Files Included . 84Installation Instructions . 84Setup . 85Configuring the Drivers . 85Configuring Intermediate Certificates . 868 Universal Credit Card Driver (UCCD) including Ventiv . 87Installation . 87Site Requirements . 87Oracle Payment Interface (OPI)5
Files Included . 87Installation Instructions . 88Removing the Software . 91Setup . 92Communication Channels Supported. 92Connectivity Considerations . 92Configuring the Drivers . 98Change Maximum Batch Size . 99AVS and CVV Configuration . 99Configuring Intermediate Certificates . 100Frequently Asked Questions . 100Why is reading the Credit Card Transfer Report so important? . 100What is a credit card batch? . 101How can a duplicate batch occur? . 1029 Worldpay . 103Installation . 103Site Requirements . 103Files Included . 103Installation Instructions . 104Setup . 111Communication Channels Supported. 111Connectivity Considerations . 111Configuring the Drivers . 117Configuring Intermediate Certificates . 118Frequently Asked Questions . 118Why do I have to take down the entire system when loading t
Oracle Hospitality . RES 3700 Credit Card Interface. User Guide . Release 5.2 . E81083-04 . September 2017
