WIXLIB

30 Private tour in Arabic language مدينة مارسيليا ذات األلف و مائة وجه ترحب بكم أنجليكا مرشدتنا السياحية العربية تستضيفكم ف مرسيليا وتقدم لكم جوالت لجميع األذواق . إذا كنتم تحبون المناظر الجميلة و األماكن التاريخية فإن رحلتنا تبدأ من الميناء القديم لنتعرف عىل تاري خ إنشاء المدينة و كيف تطورت عب السني ثم يمكننا بواسطة القطار السياح الصغب الصعود إىل Notre-Dame de la garde لنشاهد منظر بانورام رائع . أثناء الجولة يمكننا نذوق حلويات و مخبوزات فرنسية مع فنجان قهوة لذيذ ونتعرف عىل الحياة اليومية ف مارسيليا . إذا شعرتم بالجوع فإن مطعم Miramar وصاحبه Christian Buffa يرحب بكم و يقدم لكم أطباق السمك الت منها طبق La bouillabaisse المشهور عالميا . أما إذا كنتم تعشقون البحر وذكريات ال تنىس من مرسيليا فندعوكم لجولة عىل اليخت الخاص للتمتع بالمياه الفبوزية و زيارة الجزر Frioul والمحمية الطبيعية . Les Calanques سنقدم لكم وجبات و ر مشوبات حسب ذوقكم مع منظر خياىل عىل مدينة مرسيليا . فإن كنتم من عشاق الموضة الفرنسية الفاخرة فيمكننا تنظيم زيارة خاصة لكم ف محالت Hermes, Louis Vuitton وغبهما . ر تشفنا و تسعدنا معرفتكم ونحب أن نستمع إىل رغباتكم لنقدم لكم جولة فريدة تناسب توقعاتكم . أهال و سهال بكم ف مرسيليا

Remote guided tourBrowse Marseille and its wondersfrom your living-room, now it ispossible!The UGS conference guide association in partnershipwith the start-up My Tour Live, offer you remoteguided tours.It is a guided experience that is both immersivewith the 360 video and interactive with real-timecommunication between the guide and visitors.Among our visits, you will find the visit of basilicaNotre Dame de la Garde, la Cathedral of La Major,the Panier district, the Endoume district, and manyothers As if you were there !1 hour130 tax incl. per group sessionUp to 50 participants online31

Easy accessWe can welcome you,transfer you, accompany youand guide youWe are at your disposal forcar, minivan and bus rent: At the departure or upon arrival atthe airport or at the railway station During your congress,incentive or meeting For panoramic tours To spend days in Provenceon requeston requeston request32

33Sales conditions1 – ResponsibilityThe Marseille Metropolitan Tourist Office and ConventionBureau is covered by Liability Insurance (MMA N 113 918445) which covers personal injury (material or immaterialdamage) which might be caused to participants as a result ofnegligence or failure to deliver its services.The Marseille Metropolitan Tourist Office and ConventionBureau which provides services to the client is the client’ssingle point of contact and is accountable to him/her for thedelivery of the services booked and the obligations arisingfrom the present conditions of sale.The Marseille Metropolitan Tourist Office and ConventionBureau cannot be held liable in the event of full or partialnon-delivery of services booked or the full or partial failure tocomply with the obligations stipulated in the present GeneralTerms and Conditions of Sale, in the case of a fortuitousevent, force majeure, client error or failure to fulfil theirobligations, or unpredictable and insurmountable eventsattributable to a third party unconnected to the provision ofthe services.Cancelling any activity owing to a case of force majeure orowing to the behaviour of a third party to the contract maynot under any circumstances result in any compensationbeing payable to the client by Marseille Metropolitan TouristOffice and Convention Bureau.The client acknowledges by making any booking that theyhave familiarised themselves with the general terms andconditions of sale.2- BookingThe present General Terms and Conditions apply to guidedvisits booked through the Marseille Metropolitan TouristOffice and Convention Bureau Groups Service.The booking is considered firm and final upon receipt of email confirmation prior to the commencement of the servicebooked. The e-tickets have to be printed by the client andhanded to the museum entrance desk to be accepted in thesite.If the client does not think that he/she has received sufficientinformation relating to the characteristics of the serviceswhich he/she wishes to book, he/she can request additionalinformation from the Marseille Metropolitan Tourist Officeand Convention Bureau before making the booking. Bymaking a booking, the client implicitly acknowledges thathe/she has received all the information required about thenature and characteristics of the services booked.A 30% deposit may be requested on booking.3- Rates in effect from 2021 January 1st to December 31stThe prices shown in the table include taxes and relate only tothe service provided by the guide.Day: 7 am to 7 pm/ Evening: 7 pm to 10 pm/ Night: 10 pm to7 am/Overnight expenses: 25/Guide’s meals: 18 if notalready covered.Amendments to file: 15 (excluding changes to number ofparticipants).Prices do not include:- Admission to monuments, museums and attractions (exceptLe Corbusier’s Cité Radieuse)- Guide’s meals, if the guide remains with the group for lunch- Transport (except where a coach is booked)- Personal expenses4- PaymentPayment must be made at least 48 hours before the date ofthe visit. Payments may be made electronically by debit orcredit card (Visa and Eurocard/Mastercard are accepted), bycheque or in cash, 30% deposite must be paid for reserving.5- ModificationsBy the customer:An extra charge of 15 ATI will be invoiced for any requestedchange once the booking confirmed.No modification is possible after payment has been made andtickets have been issued.Any modification relating to the details of the service booked(number of people, meeting place, schedules etc.) should becommunicated in writing or by e-mail and is subject to prioragreement with the Guides Office. Requests will be carriedout, subject to availability of a guide.By the Marseille Metropolitan Tourist Office and ConventionBureau, if at any time before the planned date ofcommencement of the service, the Marseille MetropolitanTourist Office and Convention Bureau is forced to modify oneof the key elements of the contract, the buyer, after receivingnotice of these modification from the Office, may:- Either cancel the contract and obtain, without penalty, animmediate refund of any amount paid.- Or accept the modification proposed by the MarseilleMetropolitan Tourist Office and Convention Bureau. A rider tothe contract, providing details of the modifications made, isthen signed by both parties.6- CancellationAny cancellation request must be sent, at least 48 hoursbefore the beginning of the first ordered mission, by email tothe tourist office group dpt only : groupes@marseilletourisme.com.Any other will engage full invoicing of the orders. Anyconfirmed file by order form of an amount higher than900 VAT will engage the customer. In case of cancellation, aservice charge of 30% of the total amount will be applied.

34Sales conditions7- Confirmation/GuaranteeThe Marseille Metropolitan Tourist Office and ConventionBureau will confirm to the client by e-mail or, failing this, onpaper, and before the commencement of the services bookedat the latest, the conditions and procedures for exercising theright of withdrawal to which he/she is entitled, the address towhich he/she may make any complaints, and the conditionsrelating to the commercial guarantees to which he/she isentitled. This confirmation is sent in the form of the presentgeneral conditions of sale which contain all of these details.We ask you to provide us with your full billing address at thetime of booking.Any notice of cancellation must be sent by e-mail, includingfor tour operators who book a series of dates and send onesingle voucher for the dates confirmed. Cancellation mustmention each date booked specifically.8- CapacityPlaces on walking tours are restricted in accordance with localregulations currently in force. The meeting place isdetermined by mutual agreement between the client and theMarseille Metropolitan Tourist Office and Convention Bureauand is stated in the quotation.9- Non-existence of the right of withdrawalThe legal provisions regarding distance selling set out in theConsumer Code provide that the right of withdrawal does notapply to tourism services (article L 121-20-4 of the ConsumerCode). Therefore, you will have no right of withdrawal for anyservice booked through the Marseille Metropolitan TouristOffice and Convention Bureau.10- EvidenceIt is expressly agreed that, except in the case of any manifesterror which you report to us, the data stored in theinformation system of the Marseille Metropolitan TouristOffice and Convention Bureau and/or those of its partnershave probative force where tour bookings are concerned.Data stored on computer or in other electronic form by theMarseille Metropolitan Tourist Office andConvention Bureau constitute evidence and, if they are usedas such by the Marseille Metropolitan Tourist Office andConvention Bureau in any litigious or other proceedings, theyshall be admissible, valid and binding between the parties inthe same way, in the same conditions and with the sameprobative force as any document drawn up, received orstored in writing.11- Photographic imagesThe photos used in our documentation resources are in noway contractual.12- Data ProtectionIn accordance with law n 78-17 of 6 January 1978, relating todata processing, files and freedom known as the “DataProcessing and Liberties Law”, this site has been declared tothe CNIL, n 1258819.In accordance with article 34 of the Data Processing andLiberties Law, you are entitled to consult, change, rectify anddelete any data which relates to you. To exercise this right,please contact: Office Métropolitain de Tourisme et desCongrès de Marseille, 11, La Canebière – 13001 MARSEILLE.The information that you provide at the time of booking willnot be transmitted to any third party other than the providerswhose services you have booked. This information will betreated as confidential by the Marseille Metropolitan TouristOffice and Convention Bureau and its suppliers. It will be usedinternally, by the Marseille Metropolitan Tourist Office andConvention Bureau and its suppliers only, for the purposes ofprocessing your booking and improving and personalising ourcommunication and the services we offer to our clients.13- Safeguarding your personal and banking detailsWe are committed to protecting your personal informationand bank details using Quick SSL encryption software (createdand operated by GeoTrust, www.geotrust.com). Quick SSL isone of the best software applications for secure commercialtransactions currently available. It encrypts all your personalinformation, including the number, name and addressassociated with the credit card to prevent them from beingread when sent over the Internet.Any invoice which is unpaid due to fraudulent use of a creditor debit card shall lead to the details related to the bookingmade by the user who is responsible for this non-paymentbeing listed on a payment irregularities file managed by theinsurance company and for which they are responsible.14- Dispute settlementIn the event of a dispute, the General Conditions of Sale aresubject to French law. Any dispute relating to theirinterpretation and/or implementation will be subject to thejurisdiction of the French courts.

See you soon !For any booking requests,CONTACT US:groupes@marseille-tourisme.comFabienne BONSIGNOURManager of Guided Tours ServiceTel: 33 (0)4 91 13 89 06Fax: 33 (0)4 91 13 89 20fbonsignour@marseille-tourisme.comDjamila OUZEBIHACoordinator of the serviceTel: 33 (0)4 86 82 06 42douzebiha@marseille-tourisme.comAnaïs LAMBLOTTailor-made tours specialistTel: 33 (0)4 91 13 89 03alamblot@marseille-tourisme.comElvira TIMERBULATOVASales assistant for groups and individualsTel: 33 (0)4 86 82 06 42April 2021 FB - ETetimerbulatova@marseille-tourisme.com35

On the seaside: the If Castle with the legend of Monte Cristo, the Calanques, the Frioul archipelago and Marseille bay The deluxe tours: gastronomic tours, flight experiences . *Glass of Provence rosé wine (Aix AOC or Cassis AOC) coming with tapenade and humous toasts. 17. 5h 35 tax incl. per person 5-18 persons Take a pause!