Machine Learning For Finance And Risk - Americas' SAP Users' Group

Transcription

Machine Learning for Finance and RiskASUG Annual ConferenceBirgit StarmannsMay 7, 2019PUBLIC

AgendaFinance and Risk Solutions and Machine LearningFinance and Risk Scenarios Leveraging Machine LearningPredictive Scenarios Leveraging Machine LearningWrap-Up and Resources 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC2

Finance and Risk Solutionsand Machine Learning

Intelligent Technologies – drive the next-gen value economy for customers60%99%97%Of humantasks will beautomated by2025Accuracy invoice and videorecognition by2020Imagerecognitionaccuracy today 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSource: SAP Strategy Paper – Delivering the Intelligent Enterprise, April 2018US 3.5trillionAnnual valuecreated in theenterprise4

The Intelligent Finance Functionenabled through SAP S/4HANA and SAP Leonardo agile steering and instant insights automated finance processes embedded compliance smart assistants 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC5

Vision of Finance TransformationFrom daily routine to supporting growth and new business Real-timeInsightsBackwardlookingOperations 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ ngAutomationRunningthe erInsightsSupportStrategy6

SAP S/4HANA Finance supports Your Digital TransformationEnd-to-end innovation of all your processes across your entire value-chain Better decisionswith instant, real-time insight andpredictionManufacturing& Supply Network & SpendManagement Increased performanceSAPIntelligentSuitethrough end-to-end reinventedprocesses Higher productivitywith Digital Age UX and intelligentassistanceIntelligent TechnologiesAI/ML IoT Analytics Lower TCOwith simplified architecture andcloud deploymentDigitalPlatformDataManagement 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICCloudPlatform7

Digital Technology is transforming how Business gets doneIntelligent technologies will enable finance to define its value across the enterpriseBig dataCloudReal-time insightswith in-memoryFast deploymentBusinessnetworksConnectingwith partnersUserexperienceAdapting to themodern workstyleBlockchainTransforming financeorganizationsBusinesstransactionsof the futurePredictive andcognitiveSimulating businessoutcomes 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICRobotics andmachine learningIncreased efficiency8

Technical Pre-requisites for Machine Learning On-premise SAP S/4HANA Finance Cloud: both multi-tenant and single-tenant Cloudofferings from SAP are already based on SAP S/4HANAAAABB ional Option: SAP Cloud Platform (SCP) hasCloud Extensions for SAP S/4HANA Finance Growing number of specialized appsML CashApplicationDigitalPaymentsFin StatementInsightsRealEstateSAP FioriCloudIdentity Acc.GovernanceQuickly complement new capabilitiesQuick start, easy to use, subscription-basedFlexible scalability according to changing needsSeamless integration to your existing system landscape,including on-premise, Central Finance, and Clouddeployments with replication-free, real-time integration 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICVersatile extension without disruptionRequires SAP S/4HANA FinanceSAP ERP or S/4HANA orcentral finance foundation**prerequisites dependent on solution9

Comparing approaches to automationRule enginesMachine-learningRobotic process automationEngines preloaded with highlyspecific process knowledgeenable rule-basedautomationMachine-learning identifieshidden patterns in knowledgeintensive processes andlearns from the data withoutbeing explicitlyprogrammedRobotics process automationhelps run repetitive, rulebased, and user interface–focused tasks and bridgestemporary gaps 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC10

What is Machine Learning?Sheepdog or Mop? 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC12

How does Machine Learning work?From data to tions(such as cash application)VideoSpeechPreparedataApplymodelImage and more and moreServicesCapturefeedback 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC(such as invoice processing,profile matching)13

From manual to automated processingThe quality of the recommendations of the ML service depends on the size of the training set. With theavailability of more and more historic data of user actions, the ML service gets better over time and therecommendations of the machine can be translated in automated actions.Phase 1Phase 2Phase 3 (Vision)Manual ProcessingProcessing with ML supportAutomated Processing The system logs the actions of theend users. Thereby a set of trainingdata for the ML service is created. The training data is used to trainthe ML service. The recommendations of the MLservice support the end user fortaking faster and betterdecisions. The ML service gets better withthe number of processed items. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC As soon as the ML service isconsidered to be trained wellenough with the available historicdata, the recommendations ofthe ML service can be taken overautomatically. So more and moremanual steps can be replaced byautomated actions of themachine.This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is providedwithout a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.14

InferenceTrainingMachine Learning Development StepsData ExplorationIterative experiments to identify MLapproach, select algorithms, determineinput parameter based application dataTraining ExecutionRegular execution of training runs, predefined model and data input, based onindividual customer dataModel PublishingValidation of model quality after trainingand activation of trained model instancesinto productive landscapesModel InferenceIntegratedConsumption 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICExposure of model as APIs providinginference based on data inputs forproductive useProvisioning of ML enabled features forend users, integrated in products andsolutions15

Finance and Risk ScenariosLeveraging Machine Learning

SAP Leonardo delivers Breakthrough TechnologiesIntelligent finance applications increase efficiency and reduce costAutomate Automating the End-to-End processesIncrease efficiency and reduce costs with SAP’sFinance Portfolio Detect and prevent fraudIdentify and rank information that positively correlateswith fraud Proactive context sensitive supportDetectPredictThe digital assistant boost productivity of your financialexperts Prediction of future valuesMore insights into the future to facilitate taking the rightdecisionsAssist 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC17

Example: SAP Cash ApplicationNext-generation intelligent invoice matching powered by machine chine LearningSAP Cash Application intelligently learns matching criteria fromyour history, reads and processes payment advice documents,and automatically clears payments with minimal intervention.AutomationSpeedReduce TCOIntegrated with S/4HANA Increase efficiency Reduce errors Enable finance to focus Learns from historical Integrated with SAPon strategic tasksFaster payment matchingReduce DSOIncrease liquidityImprove customer servicedata Learns from accountantbehavior Does not require ongoing maintenance 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC S/4HANA Cloud and OnpremiseCompliments standardrulesMaintain currentprocessing workflow18

Payment Advice ExtractionAutomated payment advice processing seamlessly integrated with SAP Cash ApplicationPaymentsAutomatic clearingComputer vision machine esDrastically lower manual efforts by automatically extracting remittance informationfrom unstructured advices (email, PDF, paper, etc.) to enhance payment matching 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMERPUBLIC19

SAP S/4HANA Cloud for goods and invoice receipt reconciliationEfficiently clear your open balances on the GR/IR accountsEnables intelligent processing of thereconciliation of your invoice and goodsreceipts Increases accuracy of your financial statementAccelerate period-end closing with lessmanual intervention, while ensuringcompliance with your corporate rulesEnables real-time insights into open goodsand invoice receipts for accounting andprocurement organizationsHigher efficiency through intelligentrecommendations with Machine Learning 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC20

SAP Shared Service FrameworkDeeply integrated out-of-the-box into SAP’s Finance Solution PortfolioIntegrated out-of-the-box withSAP end-to-end automation enginesClosingProcessFor example: Optimized Accounts Receivable Process withIntegrated collection and dispute worklists withSSF and the SAP Receivables Managementsolutions Simplified communication and automatedexecution of the Closing Process with SSF andSAP Closing Cockpit Enhanced issue resolution capabilities inAccounts Payable with SSF and SAP InvoiceManagement by Open Text.and many more 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICAccountsReceivableSAP SharedServiceFrameworkAccountsPayablesAnd manymore21

Predictive ScenariosLeveraging Machine Learning

Different types of predictive logicadding intelligence to finance applicationssumsumTOP-DOWN PredictionTime series algorithm on historicdata in order to predict future valuesconsidering trend, cycles and/orfluctuationPredictive Accounting on the basis ofpredicted documents being part of anindividual business process and itsdocument flowSales OrderPredictLine itemLine itemBOTTOM-UP PredictionPredictiveGoods IssuePredictiveInvoiceS/4HANA 1809 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is providedwithout a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.23

SAP RealSpendGain better insight into your budget and spending informationProvides visibility and access to up-tothe-minute budget and spendinginformation enabling line-of-businessmanagers perform ad hoc spendanalysis and other calculations for livebusiness processing. Integrated, real-time, and accurate view of enterprise spendSpend performance visibilityActive Spend ManagementMachine Learning for predictive spendanalysis 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC24

SAP S/4HANA Cloud for cash managementGain real-time insight into your current cash and liquidityStreamlines capital management andliquidity accounting processes byintegrating data from multiple sourcesonto a single platform. Stay on top of your company’s finances with centralized, real-time dataStreamlined Payments and BankCommunicationIn-house cash control reducing the need totransfer cash and dependency on banksReal-time insights into balances & liquidityforecast predictive analytics 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC25

Creating forward looking margin insightsusing predictive accountingAccounting for incoming sales orders New concept for handling of predictive data Financial line item details for incoming orders reporting Review incoming sales order report Provides a comprehensive overview of all orders andtheir values for the time period regardless of billing statusIncoming sales ordersFeb 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICMarAprFirst commitment scenariosCommitments: Are stored in the same basic structure as in the universal journal Include cost assignments to work breakdown structure (WBS)element, order, cost center, and so on but also link to the supplier Can be shown for derived characteristics, such as profit centerand functional areaPredicted revenueFebMarApr26

SAP Business Integrity ScreeningAnomaly, fraud, third-party risk detection, and investigation to protect your businessAnalyze performanceMonitor key performanceindicators and createmanagement reportsInvestigateManage alert workload withefficient evaluation, qualification,and remediation of issuesDesignDetermine screening lists,analyze patterns, and definedetection rules and modelsEnterpriserisk andcomplianceSetupDefine detection strategythrough simulation andcalibrationDetectExecute mass and real-timedetection and stop anomaliesor irregular transactions 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC27

SAP Tax ComplianceSmart Automation on Compliance Issue ProcessingWith every new decision the company‘s Tax Knowledge Basegrows and SAP Tax Compliance leverage this by continuallyclassifying compliance issues and trigger automated correctionmeasures or close them as false positives. In rare caseshuman interaction is requested to make the decision.Business Benefits Automatically learn from new decisions Increase efficiency by smart compliance issueprocessing automation Seamless integration of ML algorithms into the SAPTax ComplianceSAP Tax Compliance allows your Tax Managers to Transparently apply HANA’s Automated Classification Benefit from the company‘s memory of its tax managerspast decisions Automate compliance issue processing and limit humaninteraction to exceptional cases Choose level of automation on compliance check basisAutomated ProcessingIllustrationUser InteractionAutomated Completion 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC28

Wrap-Up andSAP S/4HANA Resources

Customer Success – Live Customers on SAP Cash Application Public University Food and Beverages Established 26 March 1636 Established 1838 Utrecht, Netherlands Darmstadt, Germany 30,374 students, 5,568 faculty and staff 6.000 employees 13th best university in Europe 1.5bn revenueIncrease of 24% to 95% overallautomation 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICIncrease of 41% to 92% overallautomation30

Key Take-AwaysThe purpose of leveraging technology in Finance is not technology for technology’s sake, but tomake finance more efficient, to allow finance and risk teams to focus on more strategic topics toprovide value to their organizationsSAP Leonardo natively integrates machine learning, which also powers predictive capabilitiesThe pre-requisite for machine learning capabilities is a SAP S/4HANA system; that being said, SAPS/4HANA is already the basis the default for both single and multi-tenant Cloud deploymentsOut-of-the box applications already exist that leverage machine learning; those built on the SAPCloud Platform can work with both on-premise and Cloud deploymentsMachine learning apps include:-Transactional apps that allow finance and risk teams to focus only on transactional exceptions-Predictive apps that analyze trends and provide simulation for forward-looking scenarios 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC31

Where to Find More Information – Finance Take a look atwww.sap.com/Finance Machine Learningwww.sap.com/mlNot YourFather’sFinance SAP S/4HANA Cloudwww.sap.com/cloud SAP HANA Cloud Platform Appshttps://www.sapappcenter.com/ CFO Knowledgewww.digitalistmag.com/finance 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC32

Take the Session Survey.We want to hear fromyou! Be sure to completethe session evaluation onthe SAPPHIRE NOW andASUG AnnualConference mobile app. 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC33

Presentation MaterialsAccess the slides from 2019 ASUG Annual Conference here:http://info.asug.com/2019-ac-slides 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC34

Q&AFor questions after this session, contact us birgit.starmanns@sap.com 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC35

Let’s Be Social.Stay connected. Share your SAP experiences anytime, anywhere.Join the ASUG conversation on social media: @ASUG365#ASUG 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC36

Thank you.Contact information:Birgit StarmannsSenior Director, SAPGlobal CoE, Finance and GRCbirgit.starmanns@sap.com

Next-generation intelligent invoice matching powered by machine learning History Payments Invoices Matching proposals SAP Cash Application intelligently learns matching criteria from your history, reads and processes payment advice documents, and automatically clears payments with minimal intervention. Machine Learning Automation Increase efficiency Reduce errors Enable finance to focus on .