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Sabre Reservation Course(Revision 10)Address: 24 Alkeou St, EngomiP.O.Box 25326, 1308 Nicosia – CyprusTel: 357-22664515, Fax: m.cy Copyright 2002 ZENON National Distribution Centre Ltd.All rights reserved.All trademarked product and company names are the property of their respective trademarkholders.No part of this publication may be reproduced, stored in a retrieval system, or transmitted inany form or by any means, electronic, mechanical, photocopying, recording or otherwise, ortranslated into any language, without the prior written permission of the publisher.Copying software used in this course is prohibited without the express permission of ZENONNational Distribution Centre Ltd. Making unauthorised copies of such software violatescopyright law, which includes both civil and criminal penalties.
Table of ContentsSIGN-IN AND SIGN-OUT .4ENCODE AND DECODE .6SABRE ATLAS .7CITY PAIR AVAILABILITY .8SELL A SEAT.11WAITLIST .13BUILD A PASSENGER NAME RECORD (PNR) .14VERIFY FLIGHTS .28PRE-RESERVED SEATING (PRS) .30CLONE A PNR .32DISPLΑY A PNR .33LONG SELL ENTRIES.34DELETE AND CHANGE PASSENGER DATA .37CANCEL AN ITINERARY .41INSERT SEGMENTS .43DIVIDE A PNR .45CHANGE SEGMENT STATUS .46HISTORY OF A PNR .48GROUP PNR.50QUEUES .52SPECTRA .62REFERENCE SOURCES IN SABRE .63VIRTUALLY THERE .64Zenon NDC Ltd2Sabre Reservation CourseSeptember 2008
WEATHER / CALCULATOR .65CLAIM A PNR .67TOTAL ACCESS .68STARS .75CYPRAIR PACKAGES .83REVISION HISTORY .89Zenon NDC Ltd3Sabre Reservation CourseSeptember 2008
SIGN-IN AND SIGN-OUTSIGN-INTo be able to use the SABRE Reservation System you must first sign in.To sign in, the entry will always begin with SI followed by a sign-in code, which canbe a combination of between 1 and 8 digits.ExampleSI1234This will display a new screen with the cursor placed after the words CURRENTPASSCODEAGENT SIGN INCURRENT PASSCODEDUTY CODE . AREA A ID 00888 CTY UR2B NEW PASSCODEYour passcode must be a combination of between 7 and 8 letters and numbers andmust include at least one letter and/or number.NB As you type the passcode it will not print on the screen. Your sign-in code willbe assigned to you but you decide on the password which you should not reveal toanyone else.Signature LineOnce you have signed in correctly the response will be a signature line similar to theone below:2EA0.2EA0*AST.A2EA0is the Pseudo City Code (PCC), which uniquely identifies your travelagency in the same way that a city code identifies a city*is the Duty Code. This will be assigned to you. There are 4 dutycodesASTuniquely identifies the agent who is currently signed in. It is usuallythe agent’s initials but could, in fact, be any two charactersAtells you the area you are working inZenon NDC Ltd4Sabre Reservation CourseSeptember 2008
The Sign-In MessageWhen you first sign in, a short message is usually displayed. This containsinformation on updates in SABRE or promotional material from the vendors sellingtheir services through SABRE.Signing into all AreasThe above entry will sign you into one area of SABRE. There are actually sixworking areas in SABRE:- A, B, C, D, E, F. To sign into all areas place a * after SIExampleSI*5000The password will remain the same. This time the response will be:2EA0.2EA0*AST.A.B.C.D.E.F.Changing AreasIf you wish to change from one area to another make the entry F. This will moveyou into area FNotes:1) The 6 working areas allow the agent to move quickly from one area to anotherwithout having to complete the transaction currently in progress2) More than one agent can be signed into the same CRT, each one signing intospecific areas, thus eliminating the need for continual signing in and out3) To sign into a specific area: SID1234 where D is the area you wish to sign intoDisplaying the Sign-InThe following are entries to display the sign-in status:*Sdisplays who is currently signed into that working area*S*displays who is currently signed into which working areasS/*redisplays the sign-in messageSIGN-OUTTo sign out of the area you are currently working in use the entry SOTo sign out of all areas you are currently signed into, use the entry SO*If you have a transaction active in any area when you attempt to sign out eg.a PNRor a STAR, SABRE will not sign out but will tell you in which area you must finish atransactionZenon NDC Ltd5Sabre Reservation CourseSeptember 2008
ENCODE AND DECODEMany of SABRE’s formats are built up on codes. You will need to know how toencode and decode names if you are to understand and construct the formats.NameEncodeDecodeAircraftW/EQ-Name of -APNameW/*XXXAmerican StateHCCNameHCCXXCar CCC/NameHCCC/XXCurrencyDC*CUR/CDC*XXXHotel ChainW/-HLNameW/HL*XXNamesubstitute the name of the airline, city etcXXXsubstitute the code of the airline, city etcTopics for this subject are located in the Format Finder help system in the main Tableof Contents under the appropriate book:Encode / DecodeZenon NDC Ltd6Sabre Reservation CourseSeptember 2008
SABRE ATLASUsing the SABRE ATLAS distance calculator feature, it is possible to locate the tenclosest airports to a specific location or to caluculate the distance and directionbetween two locations. The location can be International airport and city codes,cities and/or military bases.FormatsW/-CYCITY NAME, COUNTRY CODEW/-ATAIRPORT CODEW/-MBMILITARY BASE, COUNTRY CODEFor example:W/-CYMANCHESTER, GBrequests the 10 closest airports to the city of Manchester in Great Britain.ResponseNEAREST AIR SERVICE FROMMANCHESTER, EN, GBTOMAN MANCHESTER, GB10 MI/16 KMSLPL LIVERPOOL, GB28 MI/45KMWLBA LEEDS BRADFORD, GB35 MI/56 KMNEBLK BLACKPOOL, GB37 MI/60 KMNWEMA E MIDLANDS, GB60 MI/97 KMSEBWF BARROW IN FURNESS, GB60 MI/97 KMNWNWI NORWICH, GB69 MI/111 KMSEBHX BIRMINGHAM, GB73 MI/117 KMSHUY HUMBERSIDE, GB78 MI/126 KMEMME TEES-SIDE, GB78 MI/126 KMNESABRE ATLAS will also calculate the distance between any two cities, airports ormilitary bases.For example:W/-ATMAD‡CYSEVILLE, EScalculates the distance between Madrid airport and the city of Seville in SpainResponseDISTANCE FROMMAD MADRID, ESTOSEVILLE, ESZenon NDC Ltd251MI/7404 KMSWSabre Reservation CourseSeptember 2008
CITY PAIR AVAILABILITYTo request a City Pair Availability (CPA) display in SABRE the procedure is asfollows:Format1 Date City of Departure City of Arrival Time of departure (optional)Example110MARLCAATH0900Format1 Date City of Departure City of Arrival / Time of arrival (optional)Example110MARLCAATH/14001is the Identification Code Key for availability03JANis the date. The month must always be the first 3 letters. Ifdate is omitted SABRE assumes today’s.The time may be written either as 9, 09, 0900 or 9A. If the timeis omitted SABRE will default to the flight closest to 13000900Response110MARLCAATH«10MAR TUELCA/Z‡2ATH/‡01CY 322 J7 C7 D7 I7 Z4 Y7*LCAATH 0700B7 N7 S7 M7 T7 W7 L7 X72A3 903 C4 D4 Z0 A0 I0 J0*LCAATH 0830Y4 B4 M4 K4 W4 S4 H4 L43OA 332 C4 J4 D4 Y4 M4 L4*LCAATH 0915N4 S4 K4 Q4 E4 B4 T4 X44CY 384 J7 C7 D7 I7 Z4 Y7*PFOATH 0940B7 N7 S7 M7 T7 W7 L7 X75CY 384 J7 C7 D7 I7 Z4 Y7*LCAATH 0830B7 N7 S7 M7 T7 W7 L7 Q46A3 905 C4 D4 Z0 A0 I0 J0*LCAATH 1530Y4 B4 M4 K4 W4 S4 H4 L4* - FOR ADDITIONAL CLASSES ENTER 1*C0845 319 S 0 123 DCA /E1010 321 B 0 DC /E1100 733 M 0 DC /E1115 320 S 0 2 DCA /E1115 320 S 1 2 DCA /E1715 321 M 0 DC /EEach display will give up to six lines of availability. Reading from left to right, thecolumns present the following information:1Line number of displayCYCarrier code322Flight numberCDZYClass and number of seats available (on most airlines you will be ableto free-sell up to four seats through SABRE)LCAATHCity pair0700 0845Times of departure and arrivalZenon NDC Ltd8Sabre Reservation CourseSeptember 2008
319Type of aircraftSMeal service (B Breakfast, L Lunch, D Dinner, R Refreshment,S Snack, M Meals)0Number of stops on routeX2Operating frequency of flight (no information indicates a daily flight, aletter or a number indicates days on which flight operates, X withletter(s) or number(s) indicates a daily flight except for those days)DCLevel of connectivity that the carrier has with the Sabre system.(AT,TA, AB, DC, DCA)SPECIFYING THE CPA REQUESTAn availability request can be specified further with the following formats.By Specific Carrier112JULLHRSIN‡BAspecifies the carrier whose flights you wish to view1‡QFmodifies the CPA to show a new carrier1‡ALLmodifies the CPA to show all carriersBy Connecting City128APRLHRSYD0900BKK specifies the connecting city (NB A departure/arrivaltime must be included in this format)1SINmodifies the CPA to show a new connecting cityBy Class of Service124AUGLHRJFK1200-Yspecifies the class of service you wish to view1-Fmodifies the CPA to show a new class of serviceTo show only Direct Flights120MAYLHRDEL/Ddisplays non-stop and direct flights only but noconnecting services1/Dwill modify a CPA showing all types of flights to oneshowing only non-stop and direct flights1*ORIGreturns to a non-stop/direct CPA display afterrequesting a connecting flight, or vice-versa afterrequesting direct flightsZenon NDC Ltd9Sabre Reservation CourseSeptember 2008
Availability ShortcutsThe following entries are shortcuts to modify the availability display on your screen.They will save you having to reenter the whole availability format.1*displays more availability after the initial six lines1*Rredisplays the last availability if the screen has beencleared1*OAreturns to the original availability after 1* has been used1*1900changes the departure time1*/1900changes the arrival time117JANchanges the departure date1*DMANchanges the departure city1*AFRAchanges the arrival city1*LHRBRUchanges the city pair1‡1gives availability for a day later1-3gives availability for three days earlier (NB there is a30 day maximum for both a later and earlier availability)1‡2*1500combines the above specifying departure timeReturn Availability1Rgives a return availability for the same day : SABREdefaults to the flight closest to 17001R2000for return availability specifying time1R25FEBfor return availability at a later date1R1MAR1700for return availability specifying a date and time1R‡14requests return availability 14 days later1R‡7*/1600return 7 days later with an arrival time of 16001R‡10*1800return 10 days later with a departure time of 18001R‡15*1300MADreturn 15 days later, departing at 1300 and connectingin MadridTopics for this subject are located in the Format Finder help system in the main Tableof Contents under the appropriate book:Availability - AirSchedule availabilityS10MARLCALHR/ESextended schedule for 15 daysS10MARLCALHR/ES‡CYextended schedule for specific carrierZenon NDC Ltd10Sabre Reservation CourseSeptember 2008
SELL A SEATMake the usual entry to display the CPA on screen.114FEBLCASKG«14FEB SATLCA/Z‡2SKG/‡01A3 921 C4 D4 Z0 A0 I0 J0*LCASKG 1720Y4 B4 M4 K4 W4 S4 H4 L42CY 426 J7 C7 D7 I7 Z4 Y7*LCASKG 1750B7 N7 S7 M7 T7 W7 L7 X73A3 901 C4 D4 Z0 A0 I0 J0*LCAATH 0600Y4 B4 M4 K4 W4 S4 H4 L44A3 110 C4 D0 Z0 A0 I0 J0*SKG 0845Y4 B4 M4 K4 W4 S4 H4 L45A3 901 C4 D4 Z0 A0 I0 J0*LCAATH 0600Y4 B4 M4 K4 W4 S4 H4 L46OA 181 C4 J0 D0 Y4 M4 L4*SKG 0905N0 S4 K4 Q0 E4 B0 T0 X0* - FOR ADDITIONAL CLASSES ENTER 1*C1920 320 M 0 DC /E1950 320 S 0 6 DCA /E0740 320 B 0 16 DC /E0945 320 B 0 DC /E0740 320 B 0 16 DC /E1000 734 S/R 0 X14 DC/ETo sell a seat, type in a format similar to the following: 01Y201Y2sellone seatclass of servicefrom line 2 of CPAResponse1 A3 921Y14FEB 6 LCASKG SS1 1720 1920NAME CHG NOT ALLOWED FOR A3-Y FARECLASS/DCA3 /ETo sell seats on a connecting flight in the same class of service: 01K1*0sell1one seatKclass of service1from line 1 of the CPA*and one seat in the same class of service from theconnecting flightResponse1 OK 407K2 OK 650KZenon NDC Ltd19FEB 2 LCAPRG SS119FEB 2 PRGLHR SS1110320123506001345/DCOK /E/DCOK /ESabre Reservation CourseSeptember 2008
To sell seats on a connecting flight, in a different class of service: 01L1K20sell1one seatLclass of service1from line 1 of CPAKclass of service on connecting flight2from line 2 of the CPAResponse1 OK 407L 19FEB 2 LCAPRG SS12 OK 654K 19FEB 2 PRGSTN SS10320073006000830/DCOK /E/DCOK /EDisplaying the Itinerary*Iwill display the itinerary at any stageResponse1 OK 407L 19FEB 2 LCAPRG SS103200600/DCOK /NTopics for this subject are located in the Format Finder help system in the main Tableof Contents under the appropriate book:Segment SellZenon NDC Ltd12Sabre Reservation CourseSeptember 2008
WAITLISTMake the usual entry to display the CPA on screen.06JAN THU LCA/Z‡2 LHR/-21CY 326 C7 D7 Z1 Y7 K5 B5 N2 LCALHR 1800 2050 310 D 0 DCA /ES0 T0 M0 X0 Q0 L0 H02BA 665 C9 D9 Y9 B9 H9 K8 M6 LCALHR 0430 0735 767 0 X17 DCA /EL5 W0 V0 O0 Q03CY 332 C7 D7 Z1 Y7 K4 B3 N3 LCALHR 0345 0635 310 B 0 47 DCA /ES3 T3 M1 X1 Q1 L1 H0To waitlist a passenger, make the usual entry and add LLExample01V2LLResponse1 BA 665V 06JAN 4 LCALHR LL1 0430 0735 /DCBA /EOn ending the PNR, the status will change to HL. If the waitlist clears, the airline willinform the agency automatically via the Queues, showing KL as the status.Topics for this subject are located in the Format Finder help system in the main Tableof Contents under the appropriate book:Segment SellZenon NDC Ltd13Sabre Reservation CourseSeptember 2008
BUILD A PASSENGER NAME RECORD (PNR)A SABRE PNR has 5 mandatory fields. If any of these is missing, it is impossible toend the booking and obtain the necessary record locator.FieldFormat beginsPhone9Received6ItinerarySell format begins 0Name-Ticketing7The first letters of these fields spell the word PRINT.In addition to the 5 mandatory fields above, some optional fields can also beincluded.Field (Remarks: 5)Format beginsForm of 5.Client address5/Segment Related Remarks (itinerary)5‡S(invoice)5.SOther FieldsFormat beginsName reference number* (after Name Field )Agency name and addressW-SSR for other airlines3SSR for American Airlines4OSI for other airlines3OSIOSI for American Airlines4OSIZenon NDC Ltd14Sabre Reservation CourseSeptember 2008
THE 5 MANDATORY FIELDSName Field (-)FormatNumber of passengersSurname/Name or InitialsTitleExamples-SMITH/JOHN MR-2SMITH/JOHN MR/ANNE MRS-2SMITH/JOHN MR/ANNE MRS§-2GREEN/DAVID MR/MARY MRSNotes1) Passenger’s full name should be entered for international itineraries.2) Number of passengers can be omitted if only one passenger.3) A maximum of 63 characters may be entered into the name field. However, only29 characters will print on the ticket4) To display name field: *NInfant Name FieldFormat-I/Number of passengers Surname/Name or initials at3INFT/infant’s last name / infant’s first name / age in number of /15-1.1Notes1) Any Special Service requests, such as baby meal or a bassinet must be attachedto the adult name2) Frequent traveller numbers may not be included in the infant name field3) GFAX should contain the INFT data and if more than one adult in PNR, alwaysname associate the infant to the correct adultItinerary Field (0)To build the Itinerary Field, sell a segment as per the notes in page 11.*ITo display the Itinerary FieldZenon NDC Ltd15Sabre Reservation CourseSeptember 2008
Ticketing Field (7)There are 3 possible ticketing entries:First Format7 T-A / Free textExamples7T-A7T-A/AM DELIVERYNotes1) This entry can be used for ticketing or passenger pick-up date2) Maximum of 22 characters can be used after the slash3) This entry will not cause Queue placementSecond Format7 TAW Date /Examples7TAW7JUL/7TAW2EA07JUL/Notes1) This entry will cause PNR to Queue place on the date specified. It will Queueplace immediately if the date is omitted or if today’s or the following day’s date isused.2) The PNR will automatically Queue place on Queue 9.3) Do not add text after the slash as this may prevent the Queue placement.4) If a branch office PCC is included before the date, the PNR will Queue place toQueue 9 in that PCC.Third Format7 TAX Date /Examples7TAX7JUL/Notes1) This entry will cause PNR to Queue place two days before the date specified. Itwill Queue place immediately if the date is omitted or if today’s or the following day’sdate is used.2) The PNR will automatically Queue place on Queue 10.3) Do not add text after the slash as this may prevent the Queue placement.Zenon NDC Ltd16Sabre Reservation CourseSeptember 2008
Telephone Field (9)Format9 Area code exchange number number -A9 Area code exchange number number -B9 Area code exchange number number -M9 Area code exchange number number -HNB. Divide up telephone number with dashes for ease of 181-881-7621-HWith an extension added:90181-786-2345X241-B MRS GREENNotes1) A Agency B Business H Home2) When the Phone Field is redisplayed the number will be preceded by the code ofthe city where the terminal is situated.3) Maximum of 30 characters in the Phone Field. It is possible to add free text afterthe -A -B -H but this may hinder the processing of the message by the other airline'scomputer system4) To display Phone Field: *P9Received From Field (6)Format6 Free textExamples6MR SMITH6P6MR SMITHS SECRETARYNotes1) P for Passenger can be used when there is only one passenger in the Name Field.This field is used to record the name of the person who asked to make the itinerary.2) A Received from Field must be added if any changes are made to the PNR afterits initial creation.3) To display the Received from Field: *P6Zenon NDC Ltd17Sabre Reservation CourseSeptember 2008
OPTIONAL FIELDS IN A PNRREMARKS FIELD (5)There are different kinds of Remarks. Care is needed in entering the Remarks as thebeginning of the entry will determine what the individual remark is used for.*P5to display the Remarks FieldForm of Payment RemarkFormat:5 - Form of ��08/065-*AX1234567890123456‡08/06(Credit card number expiry date)(Inclusion of * will activate credit authorisationsystem and check expiry date)Notes1) To display Form of Payment Remark enter *2) For list of Credit Card codes enter DU*/CCD3) If the agency uses ADS, it is important that the FOP remark be among the first 5lines of the Remarks Field.General Remarks (5)This field is used to store remarks of a general nature. No record appears in thehistory of the PNR if a General Remark is changed or deleted.Format5 Free textExamples5DIFFICULT PASSENGER - PLEASE DO ALL POSSIBLE TO ASSIST5PLEASE CALL PASSENGERS HOME NUMBER BEFORE WORK NUMBERNotes1) Maximum 70 characters per line2) General Remarks do not print on the ticket, nor on an invoice or itinerary.Zenon NDC Ltd18Sabre Reservation CourseSeptember 2008
Historical Remarks (5H-)Historical Remarks should be used to store information of greater importance whichneeds to be kept on record. They pass into the history of the PNR, if changed,deleted or added.Format5 H - Free textExamples5H-HAVE ADVISED PASSENGER OF PENALTY CLAUSES5H-HAVE ADVISED PASSENGER OF DOCUMENTS REQUIREDNotes1) Maximum of 68 characters per line after 5H2) Used for passport details.3) To display Historical Remarks in the history of the PNR enter *H5 and to displayhistorical remarks in the active PNR enter *P5HItinerary Remarks (5‡ )These Remarks will print on an Itinerary document or on a combined Invoice &Itinerary document.Format5 ‡ Free textExamples5‡PLEASE RECONFIRM ALL YOUR FLIGHTS BEFORE DEPARTURE5‡CHECK IN TIME FOR INTERNATIONAL FLIGHTS IS 2 HRSNotes1) Maximum of 922 characters in the whole Itinerary Remarks Field, (including the5‡s). Each line must be entered separately2) To display Itinerary Remarks enter *‡Zenon NDC Ltd19Sabre Reservation CourseSeptember 2008
Invoice Remarks (5.)These Remarks will print on an Invoice or on a combined Invoice & Itinerarydocument.Format5 . Free textExamples5.FOR YOUR CONVENIENCE WE ACCEPT ALL MAJOR CREDIT CARDS5.PAYMENT DUE IN FULL 2 WEEKS BEFORE DEPARTURENotes1) Maximum of 922 characters in the whole Invoice Remarks Field, (including the5.s). Each line must be entered separately.2) To display Invoice Remarks enter *.Segment Associated RemarksWith segment associated remarks it is possible to enter either invoice or itineraryinformation into a PNR which will print immediately below a segment on your invoiceor itinerary document.Invoice RemarksFormat5. S Segment number (mandatory space) Free textExample5.S1 NON REFUNDABLE FEE APPLIES TO THIS FLIGHT SEGMENTItinerary RemarksFormat5‡S Segment number (mandatory space) Free textExample5‡S1 PLEASE CHECK IN AT GATWICK 2 HRS PRIOR TO DEPARTURENotes1)If the mandatory space is omitted SABRE will accept the entry, but the remark willprint at the end of the document and not after the segment2)A maximum of 9999 characters may be entered into segment associated invoice oritinerary remarksZenon NDC Ltd20Sabre Reservation CourseSeptember 2008
Client’s Name and Address (5/)SABRE will read this name and address when printing an Invoice & Itinerary andprint it in the top left hand corner.Format5 / Free textExample5/MR JOHN SMITH5/24 MANSION COURT5/GREEN LANE5/LONDON5/N22 7 BVNotes1) Maximum of 6 lines with 50 characters per line2) If the client’s address is not included in the PNR, the agency address will print onthe Invoice & Itinerary, provided it has been included in the PNRNAME REFERENCEThis field can be used to add further information to the Name Field, such asemployee number, department name, date of birth etc.FormatName Field entry * Free textExamples-SMITH/JOHN MSTR*D.O.B 23 JUN 86-2SMITH/S MR/J MSTR*0/D.O.B 10 AUG 87-2SMITH/JOHN/ANNE*EMP NO. 123456-2SMITH/JOHN/ANNE*TRAINING/SALESNotes1) Maximum of 29 characters after * (alpha or numeric)2) This will print underneath the passenger’s name on the ticket and as a referenceon the invoice.3) A 0 must be included if the name reference is to be pritned under the correct nameon the ticket. e.g. -3SMITH/JOHN MR/ANNE MRS/DAVIDMSTR*0/0/D.O.B.12JUL85 indicates the name reference refers to Mstr D Smith.Zenon NDC Ltd21Sabre Reservation CourseSeptember 2008
AGENCY NAME AND ADDRESSFormatW- Agency name ‡ Address ‡ Address ‡ AddressExampleW-STIN Travel‡123 High Street‡LOWTOWN‡LW1 7FG‡UKNotes1) Put the name of the agency immediately after W2) Minimum of 3 lines, maximum of 6, with 50 characters maximum per line in theagency address3) Include in bookings with hotel, car and tour segments if written confirmation isrequired4) The inclusion of the agency address assists with commission tracking throughSABRE5) To display the agency address enter *PAD6) Only one agency address is allowed per PNRTopics for this subject (Build PNR) are located in the Format Finder help system inthe main Table of Contents under the appropriate book:PNR (Passenger Name Record)Zenon NDC Ltd22Sabre Reservation CourseSeptember 2008
GFAX (3) AND AFAX (4)These two fields are used to enter Special Service Requests (SSRs) and OtherService Information (OSIs). Messages will generate to the airlines on ending thePNR and there is no need to Queue place SSRs and OSIs.AFAX (4) is used to send messages to American Airlines.GFAX (3) is used to send messages to other airlines and to American Airlines if AAforms part of an itinerary with the others.SSRsSSRs are used when requesting a specific service for passengers - a special meal, awheelchair, a certain seat etc and is done in the form of a four letter code.Here are some of the most common 4-letter codes:OTHSGeneral InformationORMLOriental mealNSSTNon-smoking seatKSMLKosher mealNSSWNon-smoking window seatTKNMTicket number for some airlinesSMSTSmoking seatSFMLSeafood mealUMNRUnaccompanied MinorVGMLVegetarian mealBSCTBassinetSPMLSpecial Meal (include free text)PETCPet in cabinDOCSPassport informationAVIHAnimals on holdDOCAResident and/or destination addressINFTInfant details in PNRDOCOPassenger’s Visa informationWCHCWheelchair, needs to be carriedor assisted to seatWCHRWheelchair, able to walk up stairWCHSWheelchair, unable to walk up stairsbut able to walk to seatZenon NDC Ltd23Sabre Reservation CourseSeptember 2008
Formats3 or 44-letter codesegment / Free text-Name referenceExamples3WCHR3WCHR2/BROKEN LEG-1.33VGML13VGML2-2.13VGMLA-13PETC/CAT 5KG3AVIH/DOG 50X50X50 50KG3UMNR/UM 07-1.1Examples for American Airlines4WCHR2-2.14VGMLA-1.2Notes1) The segment need not be included if the service is requested on all segments(except with meals) and frequent travellers2) The /Free text is optional but should be used only with those codes designed toaccept it, for example SPML, FQTV, MAAS or UMNR. Text added to meal codesother than SPML will not be relayed to the other airline's computer system.3) The name reference is usually only required if there is more than one passenger inthe PNR and when ordering meals for all segmentsNotes1) To display GFAX entries, enter *P32) To display AFAX entries, enter *P43) There is a list of special meal codes under DU*/SPM.Airline Passenger Information (APIS) DOCS, DOCO, DOCA SSR G1980M30SEP2015STEWARDMICHAEL1.1Zenon NDC Ltdenter passport or other various document tpes informationsegment number or omit to indicate all segmentsdocument type Passportdocument issue countrydocument numberdocument nationality countrydate of birthgenderdocument expiration datelast namefirst namename field number24Sabre Reservation CourseSeptember 2008
3DOCO2/NICOSIA CY/V/989879/NICOSIA CY/15AUG2008/USA-1.13DOCOvisa information2segment numberNicosia CYplace of birthVdocument type989879document numberNicosia CYplace of issue15AUG2008Visa issue dateUSAVisa applicable country1.1name association3DOCA2/D/GB/20 HORROR STREET/LONDON/EN/7A1H3P-2.13DOCAdestination address information2segment numberDaddress type D destination R residenceGBcountry20 HORRORstreet addressLONDONcityENstate or province7A1H3PZip or postal code2.1name associationFrequent Traveller NumbersFrequent traveller numbers may be entered into a PNR so that passengers willreceive mileage credit for bookings made through SABRE.FormatFF Carrier Code FQTV number- Name numberExampleFFBA2345678-2.2Notes1)If there is only one passenger it is possible to omit the name number2)The name may be used instead of the name number, e.g. FFUA1234567SMITH/MIKE MR. However, the name must be an exact match of the name in thefiled of the PNR.3)To display Frequent Traveller information *FFZenon NDC Ltd25Sabre Reservation CourseSeptember 2008
OSIsThese pass on relevant information about passengers to an airline but require noaction or reply.Formats3 OSI Space Carrier code Space Free text - Name reference(Name reference only required if more than one passenger in PNR.)4 OSI Space Free text - Name referenceExamples3OSI BA NERVOUS PASSENGER-1.23OSI OA TKNM 0505645566789-1.13OSI CY FIRST TIME FLYER3OSI CY VIP PASSENGER COMPANY PRESIDENT-1.1Notes1) Maximum of 70 characters in OSI field. The message should be kept short. Eventhough SABRE can accept 70 characters, the other airline's computer system maynot be able to process long messages and there will be a delay in handling thereservation.2) To display GFAX OSI, enter *P3O3) To display AFAX OSI, enter *P4O4) Use OSI field to enter
Zenon NDC Ltd 7 Sabre Reservation Course September 2008 SABRE ATLAS Using the SABRE ATLAS distance calculator feature, it is possible to locate the ten closest airports to a specific location or to caluculate the distance and direction between two locations. The location can be International airport and city codes, cities and/or military bases.
