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Company Profilewww.domecsolutions.com
OverviewWhoWhatHow2 2021 Domec. All rights reserved.Creation and management ofLoyalty Programs integratedwith the most advancedpayment systems.Ready solutions toincrease sales of digitalproducts.Thanks to Domec Tools , the patentedSaas cloud platform, we support our partnersin the path of digital payment innovationthrough a unique offer of Value-AddedServices.Domec platformTools is covered byItalian patentBest collaborativeFinTech - UniversitàCattolica 2017Best CollaborativeFintech GaetanoAward in 2017We are in:Rome and MilanOn top of platform serviceswe also deal with: Legal Support Prize Contests Catalogue of prizes and logistics Creativity and Media Planning Search Partners and affiliation storesTop 6% “Best 5Stars Early MetricsStart-Ups”Quality CertificationUNI CEI EN ISO IEC 27001:2017UNI EN ISO 9001:2015
About DomecWe are a Fintechcompany, which providesvalue-added servicesand innovativetechnological solutions inthe field of DigitalPayments and Loyalty.3 2021 Domec. All rights reserved.
Domec Tools PlatformDomec Tools through a Rest API system is able to deliver its services on differenttouchpoints.SERVIZISTRUMENTIPaymentsSmart CouponingDigital WalletCashbackInstant WinCANALILoyalty & AbbonamentiConcorsi a PremioPercorsi di IngaggioPin DispatchingAPI RestWebsitePosOnline GatewaySistemi di CassaTOUCHPOINT4 2021 Domec. All rights reserved.Carte di PagamentoAtm
Focus on value-added servicesPaymentToolsBranded payment cards(Gift Card, Closed orOpen Loop) usable incommercial circuitsdefined by the Partner.InstantWinInstant drawsweepstake, whichtake placeautomatically after anenabling action by theuser (e.g. transaction).5 2021 Domec. All rights reserved.IncentivePathsActivities through whichcustomers areencouraged to takespecific actions toreceive one or moreprizes.Loyalty eIncentive Points accumulationwith digitalcatalogue; Collecting points withcompulsory ransom.SmartCouponingDiscounts inpercentage or fixedvalue, issued afterpurchases or othervirtuous behavior.PinDispatchingSystems for the distributionand widespread of digitalvouchers and gift cards inthe territory (e.g. throughSisal and Mondadoripoints).PrivativeCashbackMoney returned to thecustomer, afterpurchases made incertain merchants, tobe spent in thosemerchants.DigitalWalletPrivate walletsincorporating currenciesand values of differenttypes(points,credits,vouchers,etc.)
Our valueadded services
Payment toolsGift Cards Card with a defined amount, not rechargeableIn physical and/or digital versionCan be purchased and spent on channels defined by the BrandPrivative card (Closed Loop)Branded payment tools aredesigned for closed commercialcircuits (eg points of saledefined by the Partner) and foropen payment circuits (Visa orMastercard). Card with defined amount, rechargeable (money, voucher, meal vouchers)In physical and/or digital versionPurchasable, rechargeable and spendable on touchpoints defined by theBrandPrepaid Card (Open Loop)* Prepaid card connectable to IBAN and online accountUsable on all POS with international circuits, ideal for involvementprojects and activations*Developing with partner companies7 2021 Domec. All rights reserved.
Digital WalletMoneyWithin the dedicated wallet it is possible to save money to be spent withina given commercial network.PointsBranded virtual spaces able toenclose in a single environmenta series of digital wallet inwhich different types of valuescan be accumulated.Within the same platform, parallel to the others, it is possible toaccumulate loyalty points that can be used in the brand’s program.CouponSame tool but different space, with our solution it is possible to hypothesizea section where the brand’s vouchers and coupons are accumulated.8 2021 Domec. All rights reserved.
Smart Acquiring ServicesPhysical Pos Acquiring - Acceptance of payment cards for the main circuits Pos supply - Service of supply of a wide range of POS Terminalsenabled to the latest technologies Additional Services - Additional payment services customized accordingto customer needsAdvanced Smart Acquiringsystem is able to generatevalue added services directlyfrom transactions, inpartnership with Axepta, a BNPParibas Group companyspecialized in the managementof electronic payments for smalland medium sized businessesand large Retailers.9 2021 Domec. All rights reserved.E-commerce payment services Virtual Acquiring - Acceptance of payment cards of the main circuits onthe Merchant's website and additional payment services customized fore Commerce customers
Loyalty ProgramsSubscriptionSubscription service (including rechargeable) dedicated to the recursiveconsumption of certain products / services.It is often used as a digital evolution of the loyalty card with stickers.Programsdedicated to theloyalty of endcustomers withfeatures thatcan becustomizedaround thescope andobjectives ofour partner.Mini CollectingCollection of single premium points to be redeemed at the threshold.Points can accumulate: Value spent (eg1pt x 1) Number of shares (eg5pt x each visit to the store) Accelerations(egMonday double points) Custom criteria.Long CollectingPoints collection program with relative catalog of prizes with multiple redemptionthresholds. There is no redemption obligation at the threshold.Points accumulation similar to mini collecting.10 2021 Domec. All rights reserved.
Incentive PathsStatus ProgramIn the context ofloyalty programswe are able tooffer differentpaths ofengagement,with customerexperiencesegmentableforindividual clustersof recipients. Increasing status linked to greater benefits Status changes may depend on different factors (egearning points for using a card,brand loyalty, premium account, etc.) Extra benefits in addition are predictable with each status change.Missioning It requires the participant to perform certain actions(at specific times) toreceive one or more awards Multiple missions can be combined together to form a campaign The actions to be performed may be different (eglogin, registrations,transactions, etc.).Cashback Credit back of percentage of the expenditure made in certain merchants Amounts or values reusable in individual stores (vertical) or set of stores(horizontal) The re-credit percentage can be subject to acceleration for specific moments ofinterest.11 2021 Domec. All rights reserved.
Focus on Instant WinWhy we areInstant draw competitions can beperfect engagement tools for brandsthanks to the flexibility offered byDomec Tools in terms ofconfigurability.12When the extractionis activatedAfter: Issue of a card Activation or recharge of a card Participant registration Transaction Completing a missionConfigurationHow to activate theextraction Frequency of winnings (divided byweek,day,hour); Participant cluster; Amount spent by customersAt the time of activation, the systeminstantly delivers the extractionresponse based on the conditionsconfigured on the platform. 2021 Domec. All rights reserved.
Pin Dispatching servicesPin DispatchingSafe, flexible and innovative method, thanks to which end customers canpurchase Partner vouchersdirectly at authorized points of sales (e.g.SisalPay, Mondadori Store, etc.), automatically receiving a PIN, generateddirectly on receipts.Service able to deliver virtualcodes on proximity channelscontaining credit available to beused in touchpointsdefined bythe Partner13 2021 Domec. All rights reserved.POSAPoint Of Sales Activation (POSA) is the innovative retail system thatallows Partners to activate codes (printed on multipack or gift cards) in themoment of the sale.Our network of Partners can help the distribution in GDO markets.
Support ServicesLegalSupportThe service for theregulation of operationsand competitions, fromthe drafting of regulationsto the extraction ofwinners.14 2021 Domec. All rights reserved.Prize&LogisticIdentification and creationof dedicated digitalpremium catalogues withrelated premiummanagement, purchaseand delivery.Communication& DesignCustomercareThe service of design andconstruction ofcommunication materialsfor all channels. cards and/or digital cards, counterdisplays, web interfaces,apps, banners and socialmedia.The dedicated back officeservice, available byphone and/ or via theweb, 7 days a week,365 days a year.
Prizes and certifications15CeTIF FinTech LightHousePatent For Industrial InventionSelected in 2017 by Cetif, UniversitàCattolica di Milano, as one of the best Italiancompanies in the field of Payments,blockchain & distributed Ledger technology.DOMEC has obtained the patent "Method tocollect personal purchase information relatingto a customer through aPOS terminal and related electronicequipment”.Gaetano Marzotto AwardEarly MetricsDOMEC has been awarded as the best"Collaborative Fintech" of 2017.DOMEC is in the top 6% among the over1,300 startups evaluated by the independentFrench evaluation group, collecting 5/5 stars.UNI EN ISO 9001:2015UNI CEI EN ISO/IEC 27001:2017DOMEC has obtained the certification for thedesign and delivery of platforms and computersystems for the management of loyaltyprograms in the national and international.Since 2019 DOMEC is certified for InformationSecurity Management Systems. 2021 Domec. All rights reserved.
Our collaborations16 2021 Domec. All rights reserved.The brands shown in this slide are listed for illustrative purposes only.
Grazie!DOMEC S.p.A.Direzione Generale:Milano: Via di Porta Tenaglia, 4 - 20121Direzione Commerciale:Roma: Viale Liegi, 41 - 00198 39 02 47 95 16 77info@domecsolutions.comDirezione Ricerca e Sviluppo:Potenza: Via Centomani, 11 - 85100www.domecsolutions.com
Loyalty Programs 10 Programs dedicated to the loyalty of end customers with features that can be customized around the scope and objectives of our partner. Subscription service (including rechargeable) dedicated to the recursive consumption of certain products / services. It is often used as a digital evolution of the loyalty card with stickers.
