Delta Dental BuyUp Enrollment Packet - Stanislaus County

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County of Stanislaus(Buy-Up Plan, Actives)Group No: 03351 - 00003Plan Benefit Highlights for:In this incentive plan, Delta Dental pays 70% of the PPO contract allowance for covered diagnostic, preventiveand basic services and 70% of the PPO contract allowance for major services during the first year of eligibility.The coinsurance percentage will increase by 10% each year (to a maximum of 100%) for each enrollee if thatperson visits the dentist at least once during the year. If an enrollee does not use the plan during the calendaryear, the percentage will be reduced by 10% (the percentage will never drop below 70%. If an enrollee becomesineligible for benefits and later regains eligibility, the percentage will drop back to 70%.EligibilityPrimary enrollee, spouse (includes domestic partner) and eligibledependent children to the end of the month dependent turns age 26DeductiblesPPO dentists:NoneNon-PPO dentists: 10 per person each calendar yearPPO dentists;Not applicableNon-PPO dentists: YesDeductibles waived forDiagnostic & Preventive (D & P)?MaximumsWaiting Period(s)Benefits andCovered Services* 2,000 per person each calendar yearBasic ServicesNoneMajor a Dental PPO dentists**Non-PPO dentists**In-PPO NetworkOut-of-PPO Network70-100 %70-100 %70-100 %70-100 %Endodontics (root canals)70-100 %70-100 %Periodontics (gum treatment)70-100 %70-100 %Oral Surgery70-100 %70-100 %70-100 %70-100 %50 %50 %50 %50 % 2,000 Lifetime 2,000 LifetimeDiagnostic & PreventiveServices (D & P)Exams, cleanings and x-raysBasic ServicesFillings, simple tooth extractionsand sealantsMajor ServicesCrowns, inlays, onlays and castrestorationsProsthodonticsBridges, dentures and implantsOrthodontic BenefitsDependent childrenOrthodontic Maximums100 %(Included in the calendar year maximum)* Limitations or waiting periods may apply for some benefits; some services may be excluded from your plan.Reimbursement is based on Delta Dental contract allowances and not necessarily each dentist’s actual fees.** Reimbursement is based on PPO contracted fees for PPO dentists, Premier contracted fees for Premierdentists and program allowance for non-Delta Dental dentists.Dental Accident BenefitsDelta Dental of California100 First St.San Francisco, CA 94105Customer Service800-765-6003Claims AddressP.O. Box 997330Sacramento, CA 95899-7330deltadentalins.comThis benefit information is not intended or designed to replace or serve as the plan’s Evidence of Coverage orSummary Plan Description. If you have specific questions regarding the benefits, limitations or exclusions for yourplan, please consult your company’s benefits representative.HLT PPO INCEN DDC (Rev. 10/2/2017)

Keep SmilingDelta Dental PPOSMSave with PPOVisit a dentist in the PPO network to maximizeyour savings.2 These dentists have agreed toreduced fees, and you won’t get charged morethan your expected share of the bill.3 Find a PPOdentist at deltadentalins.com.1Set up an online accountGet information about your plan anytime,anywhere by signing up for an Online Servicesaccount at deltadentalins.com. This free service,available once your coverage kicks in, lets youcheck benefits and eligibility information, find anetwork dentist and more.Check in without an ID cardYou don’t need a Delta Dental ID card when youvisit the dentist. Just provide your name, birthdate and enrollee ID or social security number.If your family members are covered under yourSave with aPPO dentistPPOplan, they will need your information. Prefer totake a paper or electronic ID card with you?Simply sign in to Online Services, where you canview or print your card with the click of a button.Coordinate dual coverageIf you’re covered under two plans, ask your dentaloffice to include information about both planswith your claim, and we’ll handle the rest.Understand transition of careDid you start on a dental treatment plan beforeyour PPO coverage kicked in? Generally, multistage procedures are only covered under yourcurrent plan if treatment began after your plan’seffective date of coverage.4 You can find this dateby logging in to Online Services.Newly covered?Visit deltadentalins.com/welcome.NON–PPO1 In Texas, Delta Dental Insurance Company offers a Dental Provider Organization (DPO) plan.2 You can still visit any licensed dentist, but your out-of-pocket costs may be higher if you choose a non-PPO dentist. Network dentists are paid contracted fees.3 You are responsible for any applicable deductibles, coinsurance, amounts over plan maximums and charges for non-covered services.4 Applies only to procedures covered under your plan. If you began treatment prior to your effective date of coverage, you or your prior carrier is responsible forany costs. Group- and state-specific exceptions may apply. If you are currently undergoing active orthodontic treatment, you may be eligible to continue treatmentunder Delta Dental PPO. Review your Evidence of Coverage, Summary Plan Description or Group Dental Service Contract for specific details about your plan.LEGAL NOTICES: Access federal and state legal notices related to your plan at .Copyright 2017 Delta Dental. All rights reserved.HL PPO #104383D (rev. 3/17)

Go PPO!6 great reasons tostay in-networkYour Delta Dental PPOSM plan lets you visit any licensed dentist, but you’ll maximizeplan value by taking advantage of our robust, nationwide PPO network.1 Here are sixgreat reasons to “go PPO”:1Reduced costs. Stretch yourdental budget further! Wecontract directly with PPOdentists to bring you reduced fees forservices.2Quality assurance. Make sureyour smile gets the care itdeserves. We monitor PPOdentists to ensure that proper licensing,cleanliness and safety procedures arefollowed and send regular updates onpolicies and contracting requirements.3No balance billing. PPO dentistsagree not to charge more thanthe amount determined by yourplan. Out-of-network dentists may bill thedifference between their usual fee andDelta Dental’s contracted rate — a processknown as “balance billing.”4Avoid unbundling. PPO dentistsagree not to “unbundle” servicesthat are part of a treatment, liketooth preparation or local anesthesia. Outof-network dentists may charge for theseservices separately, making their overallcharges higher.5Less paperwork. PPO dentistshandle all claim forms and otherpaperwork for you. If you choosean out-of-network dentist, you may needto submit a claim yourself.6No prepayment required.When you choose a PPOdentist, you’ll pay only yourportion of the bill.2 We’ll pay our sharedirectly to your dentist. Out-of-networkdentists may require you to pay the fullcost of treatment up front and requestreimbursement from Delta Dental.1 In Texas, Delta Dental Insurance Company provides a Dental Provider Organization (DPO) plan.2 You are responsible for any applicable deductibles, coinsurance, amounts over plan maximumsand charges for non-covered services.We keep you smiling deltadentalins.com/enrollees

Find a Delta Dental PPO dentist atdeltadentalins.com. Verify that yourdentist is a contracted Delta DentalPPO network dentist before eachappointment.Premier dentists’ contracted fees areusually higher than PPO dentists’, butthey offer many advantages, includinghigh quality assurance standards and nounbundling or prepayment for services.Need another option? The Delta DentalPremier network — the largest dentistnetwork nationwide3 — also providescost protections for PPO enrollees.Save with aPPO dentistPPOPREMIERNON–DELTA DENTAL3 NetMinder Dental Network Trend Report, September 2017. Delta Dental Premier is the largest dentist network nationwide, based on total unique dentists.Delta Dental PPO and Delta Dental Premier are underwritten by Delta Dental Insurance Company in AL, DC, FL, GA, LA, MS, MT, NV, TX and UT and by not-for-profitdental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York, Inc.; DE – Delta Dentalof Delaware, Inc.; WV – Delta Dental of West Virginia, Inc.Copyright 2017 Delta Dental. All rights reserved.EF12 #109119A (rev. 10/17)

Delta Dental PPOSMDelta Dental Premier Best of BothCoordinate two plans withdual coverageAre you or your family members coveredunder two dental plans? Dual coveragedoesn’t mean your benefits are doubled,but it can mean added savings on dentalcosts.As soon as you’re covered under two dentalcarriers, let your dental office know. DeltaDental will coordinate with your other carrierto share the cost of your treatment.Basic concepts When you’re covered under two plans, oneplan is considered your primary carrier.This carrier will pay a larger portion of yourbenefits, leaving a smaller amount to yoursecondary carrier. You can find out how toidentify your primary carrier on the back ofthis flyer. Check the plan booklet for your secondarycarrier to see if you have a non-duplicationof benefits clause. If you do, your benefitwill be slightly less than standard dualcoverage.How does dual coverage help me save?How much you save depends on whether your secondary carrier has a non-duplication ofbenefits clause.1Type of coverage1Primary carrier coversSecondary carrier coversYour coverage paysNo dual coverage80%N/A80%Standard dual coverage80%80%100%Dual coverage with nonduplication of benefits80%80%80% You are responsible for any applicable deductibles, coinsurance, amounts over plan maximums and charges for non-covered services. Review your Evidenceof Coverage, Summary Plan Description or Group Dental Service Contract for specific details about your plan. If your primary or secondary carrier is anHMO-type plan, please contact Customer Service for details.We keep you smiling deltadentalins.com/enrollees

Which is my primary carrier?You are.a dependent childan adultAre you covered throughyour spouse or domesticpartner?NoYesYour primary carrier is.the one provided byyour employer.Coverage is through both yourcurrent employer and.Are your parents marriedand living together?YesNoDo they have jointcustody?Your primary carrier is.through the parentwhose birthday (monthand day) falls earlier inthe year. If both parentshave the same birthday,your primary carrier isthe one you’ve beencovered under longer.your former employer(laid off or retired)another currentemployer (you havetwo jobs)YesNoYour primary carrier is.through the parent withlegal custody. Coverage is usuallydetermined in the followingorder2: Custodial parentCustodial stepparentNon-custodial parentNon-custodial stepparentYour primary carrier is.the one provided by yourcurrent employer.Your primary carrier is.the one that hascovered you longer.If you have any questions about how your employer-sponsored or Marketplaceplan coordinates benefits with another plan, please call Customer Service.2 If a court decree establishes a different order of benefits for a dependent child’s coverage, that decision applies instead.Contact usDelta Dental of California: 800-765-6003California School District Employees: 866-499-3001Delta Dental of Delaware; Delta Dental of the District of Columbia; Delta Dental of New York;Delta Dental of Pennsylvania (and Maryland); Delta Dental of West Virginia: 800-932-0783Delta Dental Insurance Company (Alabama, Florida, Georgia, Louisiana, Mississippi,Montana, Nevada, Texas, Utah): 800-521-2651Delta Dental PPO and Delta Dental Premier are underwritten by Delta Dental Insurance Company in AL, DC, FL, GA, LA, MS, MT, NV, TX and UT and by not-forprofit dental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York, Inc.; DE –Delta Dental of Delaware, Inc.; WV – Delta Dental of West Virginia, Inc. In Texas, Delta Dental PPO is underwritten as a Dental Provider Organization (DPO) plan.Copyright 2017 Delta Dental. All rights reserved.EF9 #107549 (rev. 9/17)

Plan for aHealthy SmileGet a pre-treatment estimateEven if you’re savvy about your dental benefits, you might like a bit of helpclarifying the cost of a treatment. That’s why Delta Dental offers free pretreatment estimates. This is an easy way to help you predict your out-of-pocketcost for a specific procedure.1You might benefit from a pretreatment estimate if you are: Planning dental work that will likelyexceed 300, like a crown, wisdomtooth extraction, bridge, dentures orperiodontal surgery Wondering if a procedure is coveredby your planThe pre-treatment estimate includes: An overview of services covered byyour dental plan, as well as thosethat are limited or excluded How coinsurance, deductibles anddollar maximum limits might affectyour share of the cost Worried a procedure might exceedyour annual plan maximum On a budget and need to plan yourpayment in advance1 Pre-treatment estimates are available to Delta Dental PPOSM and Delta Dental Premier enrollees.We keep you smiling deltadentalins.com/enrollees

Step by stepThe pre-treatment estimate process1You request apre-treatmentestimate fromyour dentist.?2Your dentistsends us aproposedtreatment planand x-rays, ifnecessary.3We review thetreatment planagainst yourbenefitsto determinecoveredservices andestimated costs.4We send youand yourdentist a copyof your pretreatmentestimate.2 Theamount oftime it takesto receive yourpre-treatmentestimate varies,depending onyour dentist andtreatment plan.35You and yourdentist discussany questionsyou may haveabout thetreatment anddeterminewhether toproceed withthe treatmentplan.Have more questions about your plan? Visit “Your Dental Plan SupportGuide” online at deltadentalins.com/enrollees.2 A pre-treatment estimate is not a guarantee of Delta Dental’s final payment. When the treatment is complete and a claim is received forpayment, Delta Dental will calculate its payment based on your current eligibility, amount remaining in your annual maximum and anydeductible requirements or dual coverage. Please review your Evidence of Coverage, Summary Plan Description or Group Dental ServiceContract for specific details about your plan.3 Generally, pre-treatment estimates process in two to three weeks. However, dentists using our online Provider Tools can have somepre-treatment estimates completed while you are in the office.Delta Dental PPO and Delta Dental Premier are underwritten by Delta Dental Insurance Company in AL, DC, FL, GA, LA, MS, MT, NV, TX and UTand by not-for-profit dental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – DeltaDental of New York, Inc.; DE – Delta Dental of Delaware, Inc.; WV – Delta Dental of West Virginia, Inc. In Texas, Delta Dental PPO is underwrittenas a Dental Provider Organization (DPO) plan.Copyright 2017 Delta Dental. All rights reserved.EF19 #104477B (rev. 8/17)

StayConnectedWant information about your dentalplan? Take advantage of our web andmobile resources to: check your eligibility look up coverage details check claims find a network dentist improve your oral wellness and moreWhether you’re on a computer, tablet or smartphone,you can access all the information you need at yourfingertips.1. Visit the website2. Access the mobile-optimized site3. Use the free app¿Habla español?es.deltadentalins.comWe keep you smiling deltadentalinscom/enrollees

Go mobileCheck the site1. Enter deltadentalins.comon your smartphone’sbrowser.A2. Click the Visit MobileSite button.ABCDCFeatures:DBEA. Find a dentistB. View your electronic IDcard11. Enter deltadentalins.com/enrolleeson your computer’s browser.2. Browse the features listed below.If you haven’t already done so,register for Online Services.Already got an account? Log in!Features:C. Check deductibles andmaximums1D. See your benefits and eligibility1E. Check claims1Get the app1. Open the App Store orGoogle Play.A. Online Services (register or log in):See benefits, eligibility, deductiblesand maximums; check claims; viewor print an ID cardB. Find a dentistC. Dental Plan Support GuideD. SmileWay Wellness site2. Search for “DeltaDental.”ABCDE3. Download the freeapp titled Delta Dentalby Delta Dental PlansAssociation.Features:A. Get a cost estimate1B. Find a dentist2C. Check claims1D. See your benefits, eligibility, deductiblesand maximums1E. Use a musical timer to brush for 2 minutes1Available to Delta Dental PPOSM and Delta Dental Premier enrollees only.2PPO and Premier enrollees can also book an appointment online.Delta Dental Premier and Delta Dental PPO are underwritten by Delta Dental Insurance Company in AL, DC, FL, GA, LA, MS, MT, NV, TX and UT and by not-for-profitdental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York; DE – Delta Dental ofDelaware; WV – Delta Dental of West Virginia. In Texas, Delta Dental PPO is underwritten as a Dental Provider Organization (DPO) plan.These enterprise companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies that togetherprovide dental coverage to 74 million people in the U.S. The website deltadentalins.com is the home of the Delta Dental companies listed above. For other DeltaDental companies, visit the Delta Dental Plans Association website at deltadental.com.Copyright 2017 Delta Dental. All rights reserved.EF30 #104458A (rev. 3/17)

Smiles AllAround6 essential steps for yourdental routine12Gather your tools.Make sure you have fluoridetoothpaste, dental floss and atoothbrush with soft, rounded bristles.Set a schedule.4Floss removes plaque frombetween teeth and below thegumline. Don’t worry if your gums feeltender or bleed at first. By flossing,you’re fighting the source of the problem:the bacteria causing your sensitive gums.Dentists recommend brushingat least twice a day and flossingat least once. When possible, brushimmediately after eating sweet or starchyfoods, but wait half an hour after eatingacidic foods to avoid damaging yoursoftened enamel.536Be thorough.Brush for at least two minutes eachsession, angling your toothbrushat 45 degrees and using short, circularstrokes. Apply just enough pressure tofeel the bristles without squishing them.When you’re done, brush your tongue toremove bacteria.Don’t forget to floss.Rinse to refresh.After brushing and flossing,vigorously rinse your mouth withmouthwash or water to remove anyloosened plaque and food particles.Go pro.Twice-a-year dental cleanings arean important part of maintainingyour oral and overall health. Call yourdentist for an appointment today.Oral health is essential at everystage of life. Find out more.We keep you smiling deltadentalinscom/enrollees

Help your teeth last a lifetimeProtect your teeth Eat wisely. Consider your teeth whenchoosing meals and snacks. Eat abalanced diet including enamelstrengthening calcium and vitamins Aand C. Avoid sugary treats and drinks— but if you do indulge, remember tobrush afterwards. Flourish with fluoride. Fluoride is acost-effective cavity fighter. Alwayschoose fluoride toothpaste, and if yourtap water isn’t fluoridated (or if youdrink bottled or filtered water), ask yourdentist about supplemental tablets,drops, lozenges or professionallyapplied treatments. Say ‘no’ to tobacco. Tobacco breaksdown gum tissue, causing infection andtooth loss. If you’re a heavy smoker,you’re over twice as likely to loseteeth, and whether you chew or smoketobacco, you’re at higher risk for oral,pharyngeal, head and neck cancers.1Tips for kids Keep baby teeth clean. Clean children’steeth and gums with a soft, damp clothas soon as the first tooth is visible(around 6 months). If your baby sleepswith a bottle, it should only containwater. Build strong bones early. Swap candyand sugary treats for calcium-richsnacks like yogurt and cheese.12 Defend the mouth. If your child playssports, invest in a mouthguard fromyour sports store or dentist.2 Stay safe with sealants. Ask yourdentist to apply sealants to your child’smolars. These plastic coatings sealoff teeth from decay and are coveredunder most Delta Dental plans.2Tips for seniors Visit the dentist regularly. Preventivecare is a must at any age, and seniorsare especially at risk for untreateddental problems. Family membersshould help you schedule regular dentalvisits if you are homebound or live in anursing home. Know your medications. Somedrugs adversely interact with dentalanesthesia. Keep your dentist informedabout any health changes, especiallynew medications. Keep dentures clean. Plaque sticks todentures as well as natural teeth. Talkto your dentist about the best wayto keep your dentures clean to avoiddiscomfort, infection and bone loss.Visit mysmileway.com — a one-stopshop for oral health-related tools andtips, including interactive quizzes, a riskassessment tool and a subscription toGrin!, our free oral wellness e-magazine.Warnakulasuriya S, Dietrich T, Bornstein MM, et al. Oral health risks of tobacco use and effects of cessation. Int Dent J. 2010;60(1):7-30.Please refer to your plan details for more information about your coverage.Our Delta Dental enterprise includes these companies in these states: Delta Dental of California — CA, Delta Dental of Pennsylvania — PA & MD, Delta Dental ofWest Virginia, Inc. — WV, Delta Dental of Delaware, Inc. — DE, Delta Dental of New York, Inc. — NY, Delta Dental Insurance Company — AL, DC, FL, GA, LA, MS, MT,NV, TX and UT.Copyright 2017 Delta Dental. All rights reserved.EF2 #104739A (rev. 4/17)

Delta Dental of Delaware; Delta Dental of the District of Columbia; Delta Dental of New York; Delta Dental of Pennsylvania (and Maryland); Delta Dental of West Virginia: 800-932-0783 Delta Dental Insurance Company (Alabama, Florida, Georgia, Louisiana, Mississippi, Montana, Nevada, Texas, Utah): 800-521-2651