TECHNICAL SERVICE GUIDE - Appliance Aid

Transcription

gGE Consumer Home Services TrainingTECHNICAL SERVICE GUIDEGeneral Electric Side-by-SideKnob Control/Metal Liner RefrigeratorMODEL SERIES:GSS20GSS22GSS25ESS22ESS25HSS22HSS25SSS25PUB # 31-907102/01

!IMPORTANT SAFETY NOTICEThe information in this service guide is intended for use byindividuals possessing adequate backgrounds of electrical,electronic, and mechanical experience. Any attempt to repair amajor appliance may result in personal injury and propertydamage. The manufacturer or seller cannot be responsible for theinterpretation of this information, nor can it assume any liability inconnection with its use.WARNINGTo avoid personal injury, disconnect power before servicing thisproduct. If electrical power is required for diagnosis or testpurposes, disconnect the power immediately after performing thenecessary checks.RECONNECT ALL GROUNDING DEVICESIf grounding wires, screws, straps, clips, nuts, or washers usedto complete a path to ground are removed for service, they mustbe returned to their original position and properly fastened.GE Consumer Home Services TrainingTechnical Service GuideCopyright 2001All rights reserved. This service guide may not be reproduced in whole or in partin any form without written permission from the General Electric Company.

Table of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Operating Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7General Locator Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Mechanical Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Component and Connector Locator Views . . . . . . . . . . . . . . . . . . . .50Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Illustrated Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58–1–

Introduction2001 Energy SxS models are being introduced inresponse to the requirement for more energyefficient refrigerators by mid year 2001, along withhaving feature and operation enhancements. Theprimary differences in this refrigeration system arethe adaptive defrost system (see Pub. # 31-9062),control board, software, and control systems thatoperate independently in fresh food and freezersections. The new high-efficiency control systemhas the ability to cycle components and adjust fanspeeds as required to maintain temperaturesetting ranges in freezer and fresh food sections.Feedback systems are digital inputs and relayoutputs. Sensors (thermistors) are used tomeasure temperature with communications to amain PC board, which controls the unitcomponents. The refrigerator has versions thathave control knobs or touchpads (Profile models)to provide inputs to a microprocessor. The freezer/fresh food controls are temperature setpoint typeand have settings of 0-9 with 9 being the coldesttemperature possible. The new NO CLEANcondenser is serviceable from the rear and isdesigned to prevent the customer from having toclean the condenser in normal usage conditions.The freezer has adjustable shelves, slide-outSpillproof shelf, QuickSpace shelf, and deep doorshelves, based on model. The fresh food sectionhas a baking soda holder, fruit and vegetabledrawer, drawer dividers, adjustable humiditydrawer, and convertible meat drawer.This new high-efficiency refrigerator is acombination of the most efficient refrigerationsystem and the most desirable customer featuresavailable.Sealed system operation and compressor arefunctionally the same as previous models, withsome minor changes.The 20', 22', and 25' side-by-side models are themodels affected. These models are available withthrough-the-door chilled water and ice dispenser,and built-in water filter feature. On modelsrequiring icemaker, the newest electronicicemaker (see Pub. # 31-9063) has been or canbe installed.–2–

InstallationATTENTION INSTALLER:FOR A QUALITY INSTALLATION,FOLLOW THESE INSTRUCTIONS.RAISE9 IS COLDEST0 IS OFF43378825 625 6990147CARDBOARDPROTECTSDOOR EDGESÀ @,ÀÀÀÀÀ,,,,,@@@@@ ,,,,,@@@@@ ÀÀÀÀÀÀ @,À @,À @,À @,À @,À @,DO D BOLTS (4) REMOVE AND DISCARDSKIDBOARDS and bolts used tohold skidboards. Use PADDED HAND TRUCKto protect refrigerator finish.MAKE SURE FRONTROLLERS DO NOTREST ON TRUCKTRUCK FROMSIDE ONLYFREEZER SET BOTH CONTROLS TO “5”. SET ICEMAKER TO OFF untilwater line is connected. ADJUST FRONT ROLLERSso that refrigerator is solid anddoors close easily. MAKE SURE DOORS ARE EVENAT TOP. Check gasket seal. LEAVE TAPE ON DOORS untilrefrigerator is in its final location.FRESH FOOD IMPORTANT: IMMEDIATELY REMOVE ALL CLEAR PROTECTIVE TAPE FROM TRIM. TO REMOVE TAPE RESIDUE AND HANDPRINTS, USE APPLIANCE POLISH. REMOVE ALL TAPE AND OTHER PACKAGING MATERIAL FROM INSIDE REFRIGERATOR. DO NOT REMOVE SERIAL PLATE.IF NECESSARY TO REMOVE DOORS, REMOVE ALL HINGES.FOR DISPENSER MODELS:WHEN INSTALLING DOORS.TO REINSTALL DOORS.HINGE COVERTUBING CLIPFRESH FOOD HINGEADJUSTMENT PINALIGN DOORS EVENLYAT TOPFRANÇAIS ESPANOLCOLLAR ″ – 3 4″58PRESS THE WHITE COLLAR ASYOU PULL OUT THE TUBING. Push tubing into connector(5 8″ to 3 4″) to prevent leakage. At lower left hinge, remove tubingfrom the clip. Disconnect the water line. At upper hinges, disconnect wiring connectors. Remove both hinges with each door to preventdamage to tubing or wiring.WIRINGCONNECTORS Reinstall lower hinges and tighten hinge screws firmly. Place door on lower hinge pin and install upper hinges.Tighten upper hinge screws firmly. Align both doors evenly at top by adjusting pin on lowerfresh food hinge. Reconnect wiring connectors and reinstall hinge covers. Reinstall tubing by pushing tubing into connector. Put tubing back into clip.IMPORTANT: PLEASE READ CAREFULLYPREFERREDMETHODFOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.The power cord of this appliance is equipped with a three-prong (grounding) plug that mates with a standard three-prong (grounding) wall receptacle to minimize therisk of electric shock hazard from this appliance. The customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacleis properly grounded.MAKE SURE PROPERGROUND EXISTSBEFORE USETEMPORARY METHOD(Adapter plugs notpermitted in Canada)Where a standard two-prong wall receptacle is encountered, it is the personal responsibility and obligation of the customer to have it replaced with a properly groundedthree-prong wall receptacle.DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER CORD.USAGE SITUATIONS WHERE THE APPLIANCE’S POWER CORD WILL BE DISCONNECTED INFREQUENTLYBecause of potential safety hazards under certain conditions, we strongly recommend against the use of an adapter plug. However, if you still elect to use an adapter,where local codes permit, a TEMPORARY CONNECTION may be made to a properly grounded two-prong wall receptacle by the use of a UL listed adapter which isavailable at most hardware stores. The larger slot of the adapter must be aligned to provide proper polarity in the connection of the power cord.CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal, and not insulated,and the wall receptacle is grounded through the house wiring. The customer should have the circuit checked by a qualified electrician to make sure the receptacle isproperly grounded. When disconnecting the power cord from the adapter, always hold the adapter with one hand. If this is not done, the adapter ground terminal is verylikely to break with repeated use. Should this happen, DO NOT USE the appliance until a proper ground has again been established.ENSURE PROPERGROUND ANDFIRM CONNECTIONBEFORE USEUSAGE SITUATIONS WHERE THE APPLIANCE’S POWER CORD WILL BE DISCONNECTED FREQUENTLYDo not use an adapter plug in these situations because frequent disconnecting of the power cord places undue strain on the adapter and leads to eventual failure of theadapter ground terminal. The customer should have the two-prong wall receptacle replaced with a three-prong (grounding) receptacle by a qualified electrician beforeusing the appliance.197D3266P001–3–31-50879-00 JR

Specifications–4–

NomenclatureENGINEERINGNOMENCLATUREA INIITIAL DESIGNCONFIGURATIONVOLUMES SIDE-BY-SIDE REF.20 / 22 / 25 CU. FT.MODEL YEARM 2001B 1ST REVISIONETC.DOOR TYPEF FLAT DOORG S S 2 5 I F M A F W EXTERIOREXTERIOR COLORG GES STANDARD DEPTHA LEADER WIREB NON-DISPENSER / ICE-MAKER READYWW WHITE/WHITEH HOTPOINTT TROPICALD DELUXE WIRED CUBED ICE / WATERAA ALMOND/ALMONDP PROFILE (GE)G GLOBALI DELUXE GLASSE CUBED & CRUSHED ICE / WATERBB BLACK/BLACKK SPILL PROOF/SLIDE-OUTGLASSF 6 MO. FILTER / CUBED & CRUSHED ICECC BISQUE/BISQUEG 1 YR. FILTER / CUBED & CRUSHED ICEWH WHITE/BLACKM SPILL PROOF/SLIDE-OUTGLASS & QUICK SPACEI IN-LINE FILTER / INDICATOR & C/C/WAD ALMOND/BLACKE ETERNA (GE)R RCAS SELECT (GE)Q SHOWCASE DERIVATIVEU AVB DERIVATIVEW HPS (CONTRACT)DERIVATIVEX REGIONAL DERIVATIVENote: Mini Manual/Tech Data Sheet is located in aplastic bag in the control console.–5–GEA00687

Warranty InformationSales slip or cancelled check is required as proof of original purchase date to obtain serviceunder warranty. Note: Water filter cartridge warranty is 30 days.All warranty service is provided by our Factory Service Centers or an authorized Customer Care technician.For The Period Of:GE Will Replace:One YearFrom the date of the originalpurchaseAny part of the refrigerator which fails due to a defect inmaterials or workmanship. During this full one-year warranty,GE will also provide, free of charge, all labor and in-homeser vice to replace the defective par t.Five YearsFrom the date of the originalpurchaseAny part of the sealed refrigerating system (thecompressor, condenser, evaporator, and all connectingtubing) which fails due to a defect in materials orworkmanship. During this five-year warranty, GE will alsoprovide, free of charge, all labor and in-home ser vice toreplace the defective par tin the sealed refrigerating system.t.LifetimeFrom the date of the originalpurchaseAny see-through pan or drawer furnished with therefrigerator if the pan or drawer breaks during normalhousehold use. Drawer covers are not included. Duringthis limited lifetime warranty, you will be responsible forany labor or in-home service costs.What GE Will Not Cover: Service trips to your home to teach youhow to use the product. Improper installation. Failure of the product if it is abused orused for other than the intended purposeor used commercially. Loss of food due to spoilage. Replacement of house fuses or resetting ofcircuit breakers. Replacement of the water filter cartridgedue to water pressure that is outside thespecified operating range or due to excessive sediment in the water supply. Replacement of water filter cartridge afterits expected useful life, 30 days. Damage to the product caused by accident,fire, floods, or acts of God. Incidental or consequential damage causedby possible defects with this appliance.This warranty is extended to the original purchaser and any succeeding owner for products purchasedfor home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls toyour home.Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.To know what your legal rights are, consult your local or state consumer affairs office or your state’sAttorney General.Warrantor: General Electric Company. Louisville, KY 40225–6–

Operating CharacteristicsTable of ContentsNormal Operating Characteristics That Are Different from Previous Models . .8Abnormal Operating Characteristics (Incorrect Operation) . . . . . . . . . . . . . . .8Adaptive Defrost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Cooling Operation (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Pre-Chill Operation (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Defrost Heater Operation (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . .9Dwell Period (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Post Dwell (Adaptive Defrost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Liner Protection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Dispensing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Dispenser Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Dispenser Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Hinge System and Door Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Airflow (Cabinet Interior) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TECHNICAL SERVICE GUIDE GE Consumer Home Services Training General Electric Side-by-Side Knob Control/Metal Liner Refrigerator GSS20 GSS22 GSS25 ESS22 ESS25 HSS22 HSS25 SSS25. IMPORTANT SAFETY NOTICE The information in this service guide is intended for use by individuals possessing adequate backgrounds of electrical, electronic, and mechanical experience. Any attempt