WIXLIB

UniversalPOS Reference Guide

2Company ProfileSince the original release of our Point of Sale package in 1988, UniversalPOS has grown to become an industryleader in the development of Point of Sale solutions. Working alongside our customers, UniversalPOS continues tobreak new ground in Point of Sale development. Our software package that is feature packed and suited for virtually all hospitality and retail environments.Which platform do you require! Quick Service HospitalityPizza DeliveryFine Dining RestaurantsGolf yCraft Brewery/LiquorSelf-Serve KioskBrief History of the Software Development ProcessUniversalPOS was first introduced in 1988 as a DOS package called the Retailers Advantage.The Retailers Advantage was a very popular package in the general purpose retail markets and continues to operate to this very day in many locations in the Niagara Region of Southern Ontario. In 1997, development began onour Windows based system, UniversalPOS, which was officially released in 2000. Again, initially released as a retail package, its success was immediate and quickly proved to be a popular choice in Ontario. Through the nextfive years, interfaces were developed for Quick Service, Fine Dining and Wineries.UniversalPOS has grown to become an industry leader in the development of Point of Sale solutions.Working alongside our dealer network, UniversalPOS continues to break new ground in Point of Sale development. Our network of dealers through-out North America are all UPOS Certified and fully trained as a UniversalPOS Partner to support and install the platform.UniversalPOS is now sold in Canada, USA, Caribbean and UK.UKCanadaUSACaribbean2

3Basic Point of Sale Features customer relationship management (CRM)credit & debit card integrationpay at the tablereservationsunlimited domestic currenciesunlimited foreign currencies foreignon screen advertising of your productscustomizable point of sale screensseven tax rates including VAT and tax on taxregional tax configurationspaid in/outsbar coded sales receiptsgift card tracking for local store or multi storesre-open closed transactionsmaintain floatsrefund reason trackingprint admission tickets for theaters and attractionsprint front desk chits in a hotel environmentcustomer accountstour operator sales trackertouch screen, POS keyboard or a combination of bothcustomer pole display & LCD rear displayreward programs15 price levels including mix n match pricing2-4-1 discounts (dollar value or percent, sale or item, cost plus)group discounts e.g. all food items or all bar itemsback office invoicingweigh scale integrationinventory Controlemployee time and attendancestaff schedulingtransaction viewersales trackingage verificationmulti language supportcloud base reportingover 300 built in reportsSample Screen3

4Universal ready for Hospitality table management for restaurantstable inactivity monitorpizza delivery/pickup interfacealpha numeric table numberssplit checks and split itemssplit checks by seatforced modifiersseat positionslabel bar tabskitchen, bar prep printingkitchen display monitor (KDM)print consolidationhold / fire buttonquick send order buttonsize up & size downcourse sortingtransfer checks between staffmove and join tablesproduct countdownitem & check re-order functionsingle & dual drive thrusuper button for pizza combosauto gratuitypay at the table debit & creditcombosUniversal ready for many environments listed below. Fine Dining, Full ServiceCafé/BakeyPizzaPubsBars/Night ClubsQuick ServiceFull Service Screen SampleUniversal ready for Night ClubsUniversal ready for Fine DiningQuick Service Screen Sample4

5Universal ready for Pizza and Delivery ½ & ½ pizza topping features½ price or full price for 1/2 toppingscaller IDlast order recall combo pricingloyalty programeasily monitored and assigned orders to driverslink to google maps for distance calculationsPizza Screen SampleUniversal ready for Quick ServiceUniversal ready for Bars and PubsUniversal ready for Café and Bakery5

6Universal Retail Features park/recall salesage verification system for cigarette, liquor and lottery salesSMARTSCAN quickly creates your products at the POSproduct inquiry mode15 tier or mix n match pricingintegrated barcode label printing and designergift receipts & emailed receiptsintegrated credit & debit card processingintegrated gift card processingsearch for products by imageintegrated in counters scale and bar code scanningfull purchase orders & inventory controlfull back end invoicing moduleaged accounts receivablePay Screen SampleInvoicing ModuleFor those customers who make sales through the back of the house as wellas the front, UniversalPOS again is the solution. Our integrated InvoicingModule allows for back office sales using a format similar to that offered bymost major accounting packages. process sales and generate , print & email invoicesreceive payments on account by specific invoiceprint aged accounts receivables (current, 30,60, 90)Image Search Screen Sam-Invoicing Module Screen SampleTransaction Viewer Screen SampleTransaction Viewer quickly view & edit transactions from the current or previous dayquickly reprint any sales receipt from any day6

7Inventory ControlControl over your inventory is key in maintaining a healthy bottom line and good cash flow in any business. TheUniversalPOS system monitors your purchases and your sales through our point of sale and our stock orderingprocesses. Learn what stock levels you should be maintaining for each item and what items are giving you. purchase ordersphysical inventory adjustmentsquick stock receivethree suppliers for each productautomatic sale pricingmix & match or six tier pricingtrack stock through 15 warehousesrecipe and ingredient trackingportable inventory data collector readysize or color matrixre-order minimum & maximumsintegrated label designer to print labels and barcodesshelf talkersGrocery Screen SampleCustomer Tracking and RewardsA customer is the most valuable commodity any business can have and making them return to your store moreoften is your bottom line. Our point of sale will track the purchases your customers are making, allowing you tomonitor the buying habits of your customers. Keep your customers coming back with reward points. We offer reward point systems based on the amount of money customers spend at your store or based on the products theypurchased. Either way your customers will be back to redeem their points on future purchases. Our accounts receivable system provides a simple aged accounting system with monthly statements. You can quickly and easilyprocess account charges and payments from the point of sale.Sales TrackingLet UniversalPOS teach you more about what you are selling. Track what you are selling, when you sold it, whatyou paid for it, and what you sold it for. Learn if you are not making a large enough margin for a product based onthe square footage it occupies in your store. Track your sales for commissions to bus drivers or to employees. Byutilizing our time and attendance features, your sales and labor costs can be tracked together. Compare sales bymonth/day or same period last year.Employee Time-Attendance SchedulingOur time and attendance has integrated a Time Clock and Staff Scheduler right into your point of sale system. Thisallows for greater control of labour costs, as well as tighter security on who has access to the system. Create reports on Sales versus labour for specific periods. The time clock allows managers to adjust shift start and end timesjust in the event employees forget to clock in or out. integrated staff scheduling employee access code expiry forces management and staff to change their employee codes POS mail system keeps you and your staff informed7

8Universal ready for Wineries and Craft BreweryWinery Features automatic calculations for licensee & export pricingspecial price calculator per regionwine club trackingcustomer trackingIndustry specific reportingtax tracking and reporting for industrymultiple rate automatic bottle depositsgovernment reportUniversal ready for Winery StoresUniversal Remote mobile reporting available with UniversalPOSmobile live reportingmany reports to choose frommonitor your business from anywhere in the world8

9Universal ready for Retail Department StoresGroceryConvenience Gas BarClothing StoreBeer and Liquor StoreGrocery screen sampleUniversal ready for Gas BarsUniversal ready for Department Store’s9

10Universal ready for Kitchen Display Monitor (KDM)UniversalPOS has a cost effective Kitchen Display System built into our software for a very low cost comparedto others in the market.KDS (Kitchen Display Screen Sample)Gift CardsUniversalPOS allows for easy integration of Gift Cards, Loyalty Cards, Credit Note Cards, Employee Access Cardsand Customer Cards. Whether you are using our software or another system, UniversalPOS has all the qualifications to provide high quality plastic cards to meet all your needs. Loyalty CardsGift CardsDiscount CardsCredit Note CardsAccess Control CardsI.D. CardsMembership Cards and more.10

11Integrated PartnersListed below are just some popular features that are integrated with UPOSOnline Ordering with CCS Free Menu SetupFlat Fee per month and no locked in contractNo Commissions per orderFull ServiceFast Free Menu ChangesAuto print orders with Sim cardPhone NotificationsCustomer Email CollectionReward and Loyalty ProgramsKeep your customers in front of your own brand and stop payinghuge commissions for them to order your food online!11