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IndianaTitle Reference GuideThe IAA Vehicle Alternate Method of Disposal Guide is a proprietary document prepared solely for internal use byInsurance Auto Auctions, Inc., its subsidiaries and affiliated entities (“IAA”). No part of this document is to be photocopied,reproduced, stored in a retrieval system, transmitted electronically, or disclosed to a third party without prior writtenconsent of Diversified Services Administration or IAA Executive Management. 2013. Insurance Auto Auctions, Inc.

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Table of ContentsContact Information . 3Title and Disposal Information . 4Standard Title Processing . 4BMV Title Fees. 4Duplicate Title . 4Additional Information . 5Deceased Owner Requirements . 5Repossessed Vehicle . 5Name Changes . 5Owner Retain . 5Un-Recovered Theft. 5Alternate Disposal . 6State Guidelines . 6Title Requirements by Vehicle Type . 6Title Branding Guidelines . 7Determining the Correct Title Type . 8Frequently Asked Questions . 8Is a copy of the written estimate needed to process the title? . 9What type of PoA is required if the title is not signed? . 9What is required to correct a mistake that is made by the owner on the back of the title? . 9Example Documents . 10Indiana Title (Front) . 10Indiana Title (Back) . 11Glossary . 12Index . 14Please note - This document is intended to cover most requirements for obtaining a negotiable, lien-free title. Itis not intended to replace motor vehicle department regulations or rulings. If you have title questions pleasecontact IAA’s Title Solutions Department (TitleSolutions@iaai.com).Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 2

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Contact InformationIAA Website:http://www.iaai.comTitle Questions:IAA – Title Solutions7835 Woodland DriveSuite 200Indianapolis, IN 46278Toll Free: 888-698-4853FAX: 855-584-5198TitleSolutions@iaai.comIAA Locations in Indiana:Indianapolis3302 South Harding StreetIndianapolis, IN 46217Phone: 317-787-3202Fax: 317-783-0586Auction: Every Wednesday 9:30AM ESTSouth Bend25631 SR 2South Bend, IN 46619Phone: 574-287-6212Fax: 574-232-6311Auction: Every Tuesdays 10:00AM ESTMotor Vehicle Department:Indiana Bureau of Motor Vehicles100 N. Senate Ave.Indianapolis, IN 46204Phone: 888-692-6841 or 317-233-6000http://www.in.gov/bmv/2333.htmPlease direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 3

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Title mistakes can be costly and can significantly delay the sale of salvage vehicles. Catching these potentialerrors before the title paperwork goes to the auction can prevent title problems that will delay a vehicle’s sale byweeks or even months.Title and Disposal InformationStandard Title ProcessingIAA will apply for the appropriate title in the Provider’s name. In order to initiate this process the vehicleprovider must supply the following documentation: Properly Executed Title - If the owner held the title at the time of loss, then the provider must send atitle that has been properly executed by the owner or the title including the correctly executed Power ofAttorney (PoA.) If the lienholder possessed the title at the time of the loss, then the provider must sendthe unsigned title with a lien release if applicable of lienholder signed off on title, and a notarized Powerof Attorney signed by the owner.Lien Release (if applicable) – Lien to be satisfied and dated on the face, or include lien terminationstatement on lienholder letterhead with a vehicle description and owner’s name(s), to include VIN.Odometer Disclosure – Odometer disclosure is required for vehicles less than 10 model years. Thiscan be accomplished on the title or with a separate odometer statement, signed by the owner. Mileageshould be stated with a verified reading and should not be an estimate or guess.If IAA is not processing the title, please attach the properly executed sale document and any additionalrequired forms as outlined above to a coversheet with your selling instructions noted. Forward thesedocuments to the appropriate IAA Branch.BMV Title FeesPlease contact your local IAA Branch or BMV for up-to-date fees.Salvage title fee: 4.00Duplicate title fee: 8.00Duplicate TitleWith the owner’s cooperation, IAA can apply for a duplicate title.IAA will need: One (1) notarized Power of Attorney from titled owner(s) – Copies accepted Lien release (if applicable) Government approved picture ID from titled owner(s) and/or person signing on owner’s behalfPlease direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 4

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Additional InformationDeceased Owner Requirements If it is a joint ownership the survivor must sign the title and provide a copy of the Death Certificate. If alien exists on the title, the survivor must sign when the lienholder releases it.Single ownership – Copy of the Death Certificate and executorships paperwork (if applicable) withsignature on title. If title not signed, notarized PoA is required.If no executor and estate is under 25,000 – State form18733 (Affidavit for Transfer withoutAdministration), copy of death certificate, and notarized power of attorney from surviving kin.Repossessed Vehicle Notarized Affidavit of Repossession Form 39738Original title (No one signs off on title as seller)Lien Release remains intact on title – Do NOT release lienLoan Contract from lienholder – copies are acceptedPower of Attorney from lienholder with Federal ID numberOdometer statement completed by lienholderName Changes If the insured’s name is different than the name that appears on the title (i.e. different last name ornickname instead of first name), a copy of the marriage license, divorce decree, or court documentstating legal name has changed may be required in addition to the signed title. Please contact an Indianabranch if questions arise.If name on title is completely different, this could be a situation where the owner purchased the vehiclefrom someone and did not title it properly. In this scenario the owner will be required to pay sales taxesand have the vehicle titled properly before it can be sold. Contact your local IAA branch or TitleSolutions for assistance in resolving these situations. Title Solutions requires written approval via emailor fax from provider before providing assistance.Owner Retain If the vehicle has been declared a total loss by the provider and deemed repairable, the owner may retainthe vehicle but must obtain a salvage title if their vehicle is seven (7) model years of age or newer.Provider applies in owner’s name.Un-Recovered Theft The provider is required to obtain a title in their name because the provider will need proof of ownershipif the vehicle is recovered.Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 5

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Alternate Disposal Insurance Companies – Abandonment: If the Provider is unable to obtain a negotiable title, they canabandon the vehicle to IAA by means of a written notification on provider letterhead releasing theirinterest. If provider would like to abandon without proceeds, no further action is required. Forabandonment with proceeds, the process costs 150 plus title fees to get a court order title in their nameand other fees based on provider contract if applicable.Donation Vehicles - Abandonment without proceeds: If the Provider is unable to obtain a negotiabletitle, they can abandon the vehicle to IAA by means of a written notification on provider letterheadreleasing their interestApplication Exception – Not an abandonment. Title Inquiry (branch will obtain for IN titles, if out ofstate title then branch in that State can obtain if they can do VIN inquiries, some states our branchescannot obtain this) OR Physical Title. Contact branch for details. State GuidelinesTitle Requirements by Vehicle TypeVehicle TypeTitledNotePassenger vehiclesYesATVsYesAll model yearsBoatsYesAll boats require titleCommercial trucks (i.e. tractor trailers)YesFarm EquipmentNoManufactured and mobile homesYesMopedsYesMotor Homes and RV’sYesMotorcyclesYesOff-road vehiclesYesSnowmobilesNoSell on bill of saleTrailersYesAll Trailers 2,500lbs require title 50 ccPlease direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 6

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Title Branding GuidelinesSalvage TitleSalvage titles are required for vehicles seven (7) model years of age or newer that arestolen or have been deemed uneconomical to repair by the insurance companyPassenger vehicles more than seven (7) model years of age at the date of the loss areexempt from the salvage title processA salvage title is required for a motor vehicle, motorcycle, semi-trailer, or recreationalvehicle that is wrecked or damaged, flood damaged, or stolenClear TitleTitles are branded ONLY as salvage or salvage floodIf the vehicle is more than 7 years old it can be sold with a clear titlePlease direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 7

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Determining the Correct Title TypeIndiana Salvage Title Flow ChartPlease direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 8

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Frequently Asked QuestionsIs a copy of the written estimate needed to process the title?No. We do not require a damage appraisal to process the title in the state of Indiana.What type of PoA is required if the title is not signed?The state of Indiana accepts generic notarized Power of Attorney forms.What is required to correct a mistake that is made by the owner on the back of the title?If an error is made on the title please contact the branch to determine if an affidavit of correction will suffice orif a duplicate title is required. Please contact the branch for more specific situations.If an owner’s full name is listed, does he/she need to sign as listed on the face of the title?The signature should match exactly as the name is listed on the face of the title.Example: John P. Doe / John P Doe. Note that this is NOT signed John Doe or J. Doe or Mr. Doe.Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 9

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Example DocumentsIndiana Title (Front)Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 10

I N S U R A N C EA U T OA U C T I O N SLast Updated 02/2014Indiana Title (Back)Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 11