How Much Does A CMMS Cost?

Transcription

How Much Doesa CMMS Cost?2022 PRICING GUIDE

How Much Doesa CMMS Cost?2022 PRICING GUIDEPricing is an important consideration for businessesthat want to invest in a computerized maintenancemanagement system (CMMS). These companies wantto maintain their equipment and facilities withoutbreaking the bank.Some CMMS vendors provide extensive pricing detailspublicly, while others ask for specific company infobefore offering a price quote.To simplify the process, we’ve put together thiscomprehensive pricing guide with standard pricingmodels, additional costs to consider and examples ofpopular CMMS vendor pricing.What is a CMMS?A computerized maintenance management systemhelps businesses streamline maintenance operationsby tracking equipment, inventory and labor. Staff canmanage work orders and develop preventive andpredictive maintenance programs. The software canalso reduce equipment downtime and maintenancecosts, as well as improve asset life.CMMS solutions include several standard features:Asset management – Asset management letscompanies track physical and fixed assets, such asequipment, machinery, vehicles and buildings. Foreach asset, a CMMS can record and store the purchasedate, price, serial number, technical specifications,manual, warranty, location, condition, safety permitand maintenance history. The feature also letscompanies organize assets by type, department andother categories.Inventory management – Inventory managementhelps companies make sure that inventory, spare parts and maintenance tools are available whenrepairs are needed. The feature can monitor thequantity of spare parts, alert maintenance of lowlevels and automatically order new supplies. It alsorecords and stores info for each item, such as type,model number, date of purchase, price, supplier,location and warranty.Work-order management – Work-order managementstreamlines maintenance tasks, such as inspectionsand repairs. Customers and employees can submitmaintenance requests through an online form ordirectly through the system. Managers can prioritizework orders, schedule repairs and assign tasksto specific employees. For each work order, thesoftware can track the service technician, equipmentissues, repair history, amount of downtime and costof repair. Some CMMS solutions can even makerecommendations for future maintenance steps.Preventive maintenance – Preventive (or preventative)maintenance helps companies develop a routinemaintenance schedule based upon machine usageor time. Equipment is regularly serviced before abreakdown happens. Some CMMS solutions also offera library of common preventive maintenance tasksand procedures.Predictive maintenance – Predictive maintenanceanalyzes machine conditions to predict potentialmachine breakdowns. The feature integrates withcondition-based monitoring devices that track noise,vibration, temperature, corrosion, voltage, pressureand flow. If any condition goes beyond an acceptablerange, the software can automatically trigger an alertand generate a work order.

Mobile access – Mobile access lets maintenanceworkers in the field view equipment info and workorders via a smartphone or tablet. Users can takephotos of equipment and repair progress, requesthelp and order spare parts. Some CMMS solutionscan also scan QR codes or bar codes on equipment orinventory to display info.Scheduling – Scheduling functions let companiesassign maintenance tasks based upon workeravailability and predictive or preventive maintenanceprograms. The software can also alert users whenmaintenance is due based upon government regulations,industry estimates or manufacturer guidelines.Reports and analytics – Reports and analyticshelp companies generate audit-ready reportsto demonstrate compliance with safety andenvironmental regulations. CMMS software alsogives management analytical tools to nt productivity, maintenance labor costsand return on investment.CMMS Pricing ModelsCMMS vendors generally price their software basedon deployment method, number of users andlevel of features. Here are the three most commonpricing plans:Per user, per month subscription plan– Because most maintenance workers arein the field, CMMS solutions are usuallydeployed through the cloud with mobilefriendly interfaces. Accordingly, CMMSvendors typically charge companies througha software-as-a-service (SaaS) pricing model.In a per user, per month subscription plan,companies only pay for the number ofemployees that actually use the software.These plans often come in various tiersdepending on the level of features and typesof users, such as technicians, managers andsystem admins. For example, a technician mayneed work order management functionality,but not business analytics. A manager, on theother hand, might need both features.This option is best for small companies withbasic operations and a limited number ofusers. Some plans also provide a maintenanceportal where anyone can submit a work orderrequest.Per month subscription plan – A per monthsubscription plan generally includes a maximumnumber of users and worksites, as well as acertain set of features. Some companies mayoffer an unlimited number of users, which can becost-efficient if you have many employees thatneed access to the software.Businesses with extensive operations and a largenumber of users and worksites benefit the mostfrom a per month subscription plan. Vendorsmay offer discounts for companies that pay upfront at the beginning of each year, instead ofmonthly. In addition, some plans let you increasethe number of supported worksites for a smallsubscription fee.One-time perpetual licensing fee – Companiesthat need significant customizations and want todeploy the CMMS solution on-premise can paya one-time perpetual licensing fee. This optiontypically grants access for an unlimited number ofusers and worksites.The perpetual licensing fee is much higher than asubscription fee and paid as a lump sum duringimplementation. In addition, the fee generallydoesn’t include future software upgrades.

Additional Costs to ConsiderCMMS Vendor PricingBusinesses looking for a CMMS solution should consideradditional costs beyond the subscription or licensingfee. Here are some expenses to keep in mind:We’ve compared pricing for many popular CMMSsolutions. Note that some vendors don’t list pricingdetails on their website, so you’ll need to contact themdirectly for a quote.Implementation – Implementation costsdepend on the vendor and deployment type(cloud or on-premise). Expenses includeconsultants, hardware installation, softwarecustomization, data migration and integrationwith third-party software (e.g., enterpriseresource planning systems) or equipmentmonitoring devices, such as Internet of Things(IoT) devices.Training – Most vendors include someweb-based training services for free, but inperson training may require an extra fee or apurchase of the highest tier pricing plan.Support – Basic support (e.g., knowledgebase, email support) is generally included insubscription plans. However, vendors mayonly provide priority support or access to adedicated customer service manager withmore expensive feature packages.Maintenance – CMMS software oftenrequires ongoing maintenance, includingupdates, patches and upgrades. Forcompanies that purchase a perpetual license,upgrades typically require an additionalfee. Maintenance is usually included or lessexpensive with subscription pricing.eMaint CMMS is a configurablecloud-basedplatform that can be run from multiple locations.There are three different pricing plans.The Team plan is 33 per user, per month (three usersmax). The Professional plan costs 85 per user, permonth (three users minimum). The Enterprise plan ispriced at 120 per user, per month (five usersminimum).eWorkOrders is a modular cloud-based CMMS withmonthly plans starting at 35. Prices increase basedon the number of modules purchased. Contact thevendor for a specific price quote.Fiix is a full-featured CMMS solution with three pricingtiers.The Basic plan costs 45 per user, per month andincludes standard features and mobile access.The Professional plan is 75 per user, per month andoffers advanced functionality, the Fiix Foresightfeature, a custom report builder and companybranding.The Enterprise plan requires a custom price quote, socontact the vendor directly. Companies can also use a FreeTier, which allows users to track assets, plan preventivemaintenance, and create and edit work orders.Hippo CMMS offers free technical support, softwareupdates and data storage with daily backup for allthree of its pricing plans. Hippo Starter is 35per user, per month and requires a two-userminimum. Hippo Plus is 55 per user, permonth and also requires a two-user minimum.Hippo Pro is 75 per user, per month and has athree-user minimum.

IBM Maximo is an EAM solution that usesmachine learning and IoT data to help companiesmanage their assets’ lifecycle. In addition to a freetrial for 20 users, the vendor has three pricingoptions.The SaaS version offers standard functionality andAPI integrations, while Maximo On-Prem (on-premisedeployment) and Maximo SaaS Dedicated (clouddeployment) have solutions for specific industriesand add-ons. Prices for these plans aren’t publiclyavailable, so contact the vendor directly for a quote.iMaint is a CMMS and EAM solution with three pricingplans.The Online Small Business plan starts at 79 peruser, per month for online and mobile accessand one worksite for up to five users. The OnlineEnterprise plan ranges from 60 to 110 per user, permonth and can accommodate up to 200 users. TheOn-Premise plan starts at 9,995 for a one-timelicensing fee to deploy the software on-premisefor an unlimited number of worksites and users.Limble CMMS offers four different pricing plans.The Starter plan costs 40 per user, per monthand supports unlimited users and assets with fullfunctionality. The Professional plan is 70 per user,per month and provides multi-location managementQR code functionality, spare parts inventorymanagement, advanced reporting, phone support,a dedicated Customer Success Manager andremote training. The Business Plus plan costs 105per user, per month and adds on workflowsautomation, API access, purchasing functionality, adedicated support team and offline mode. TheEnterprise plan is priced at 185 per user, permonth and has onsite implementation, customintegration, 21 CFR validation packages, AI-detectedduplicate work orders and the Regions feature (theability to manage up to 1,000 locations).Maintenance Pro is a CMMS solution developedby Innovative Maintenance Systems (IMS). It hasthree pricing plans.The Standard package starts at 649 and providesessential features for an unlimited number of assets.The Deluxe package starts at 995 for automationand analytics tools. The Professional package startsat 1,495 and provides greater functionality formanaging work orders, inventory and labor.ManagerPlus -ManagerPlus has two pricing plans.The Lightning Plus plan costs 85 per named user,per month and includes many features, such as assetmanagement, inspection management, businessintelligence and access to a self-paced learning center.The Lightning Experience plan costs 125 per nameduser, per month and includes advanced features, suchas API access, out-of-the-box integration, connectors,multi-site toolkit, a sandbox for testing and unlimitedparts storage location.Note that each plan requires a minimum of threenamed users. ManagerPlus offers two additionallicensing options for either plan: a mobile user licensefor 25 per user, and operator licenses for 100 per25 users.Mapcon is a customizable and scalable CMMS thatcomes in two versions.Mapcon Lite starts at 30 per month for a clouddeployment or 495 for a one-time, on-premiselicensing fee. Mapcon Pro is 60 per month(cloud) and 1,000 (on-premise). Note that pricingis based on concurrent number of users andincreases with the purchase of advanced modules.

Maxpanda is a dedicated web-based CMMS solutionwith five pricing plans.The Starter plan costs 119 per month ( 99 per month billedannually) for five sites and 100 work orders per month.The Enhanced plan is 249 per month ( 229 per monthbilled annually) for 10 sites and 200 work orders per month.The Standard plan costs 349 per month ( 319 permonth billed annually) for 15 sites and 350 workorders per month.The Professional plan is 599 per month ( 499 permonth billed annually) for 20 sites and 500 workorders per month.And the Enterprise plan costs 1,149 per month ( 999per month billed annually) for 25 sites and unlimitedwork orders.MicroMain is a CMMS solution that can be deployedthrough the cloud or on-premise. Cloud deploymentscost 89 per admin license and 39 per technicianlicense. Contact the vendor directly for an on-premiselicense quote.MPulse can be deployed in the cloud or on-premise. Itscloud version has three pricing plans. The ProfessionalEdition costs 80 per user, per month, the Advancededition is 100 per user, per month, and the Enterpriseedition costs 130 per user, per month. Companiesthat want on-premise deployment can contact MPulsedirectly for a quote.Upkeep is a scalable CMMS designed for mobile devices.Companies can access a free Community plan that includesbasic features like asset management, work orders andchat support. The vendor has three pricing options.The Starter package is 45 per user, per month withbasic features designed for small businesses.The Professional package is 75 per user, per monthand includes a work request portal, advancedreporting, PDF and video uploads, and phone support.The Business Plus package adds on workflowautomation, tracking features, API integrations,purchase order management and a dedicatedtechnical account manager. Pricing is no longerpublicly available, so please contact the vendordirectly for a quote.UpKeep offers add-on features and services, such asintegration with SAP, professional implementation andthe UpKeep Edge (remote conditioning monitoringfeatures). Pricing is available by quote.Bottom LineMany of the CMMS vendors listed here have packageswith multiple tiers of users and features. A few offerperpetual licensing for a one-time fee.When selecting CMMS software, make sure to consider howmany employees need access and which features they’ll use.If you’d like to compare solutions, take a look at ourreviews for over 50 CMMS vendors.

CMMS vendors generally price their software based on deployment method, number of users and level of features. Here are the three most common pricing plans: Per user, per month subscription plan - Because most maintenance workers are in the field, CMMS solutions are usually deployed through the cloud with mobile-friendly interfaces .