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Advent XT2Assisted Living Call Management Systemascom VoWiFiInstallation Manuali62Tynetec operates a policy of continual product improvement andreserves the right to modify the specification of its products.If any variation to the details in this document are suspected pleasecontact Tynetec’s Technical Support.Tynetec, a business unit of Legrand Electric LtdCowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.T: 44 (0) 1670 352 371 www.tynetec.co.ukTrusted TechnologyCaring for PeopleDoc No. FM0855 issue 2

2324TopicProduct OverviewImportant Safety InstructionsRegulatory InformationMaintenance & CareVoWiFi OverviewRelated DocumentationSite Wiring RequirementsAscom i62 VoWiFi Handset & ChargerMatrix NENX IP-PBXDraytek Vigor AP 903 Access PointMesh Access Point InstallationVoWiFi System Installation OverviewLaptop Setup for Draytek DevicesCheck & Upgrade Draytek FirmwareMesh Root SetupMesh Node SetupMesh Node DiscoveryMesh Node DeploymentVoWiFi System CommissioningSpecification: Ascom i62 VoWiFi HandsetSpecification: Ascom i62 Charger & PSUSpecification: Matrix NENX IP-PBXSpecification: Draytek Vigor AP 903 Access PointAmendments Doc No. FM0855 issue 2 Page 2

1. PRODUCT OVERVIEWThe ascom VoWiFi system provides a reliable Voice Over IP communication solution that combines theopen standard for wireless radio networks and SIP telephony technologies. Utilizing the IEEE 802.11nstandard for wireless LAN (WLAN) communications, the ascom VoWiFi system provides the benefits ofincreased speed, improved reliability and extended range of wireless transmissions.The ascom VoWiFi system allows 2-way voice communications with residents via the Advent XT2 wardencall system and between staff, both internally and externally if required.When the Advent XT2 is operating in onsite mode all alarm calls are reported via the VoWiFi system.When the phone rings the caller will be identified on the display (provided the phone book memory isprogrammed), when answered a voice message will announce the call type and channel ID before a speechlink is opened.The ascom VoWiFi system comprises of 2 elements;1. a bundled package including a Matrix IP-PBX, 2 x i62 VoWiFi handsets c/w chargers and PSU’s2. a maximum of 8 x Draytek Vigor AP 903 Mesh Access PointsThe Matrix IP-PBX is preconfigured so both CO analogue trunks ring all SLT and IP extensions, it also has itsDHCP server enabled. Both ascom i62 handsets have their WiFi settings and SIP credentials preconfiguredas extensions 151 and 152. A maximum of 5 IP extensions (151 to 155 are possible). The Matrix IP-PBXallows the VoWiFi handsets to integrate with the Advent XT2 warden call system, it also allows access to anoutside line to make/receive external telephone calls and VoWiFi handset-handset calling.One Mesh Access Point (known as the Mesh Root) is always hardwired to the Matrix IP-PBX Ethernet portvia a standard UTP Cat5e patch lead, max length 100 metres. Up to a maximum of 7 more Mesh AccessPoints (known as Mesh Nodes) can be deployed wirelessly around the building to achieve site-wide WiFicoverage. Each Mesh Access Point requires connection to a local mains supply using the plug-top mainsadapter supplied. If it’s not possible to power the Mesh Access Points from a local mains supply then theycan be powered from an auxiliary 12V DC power supply, but additional site wiring will be required. TheMesh Root supports PoE on LAN Port A1, but an additional PoE switch or PoE injector will be required.The size/complexity of the building will determine the total number of Mesh Access Points needed toachieve site-wide coverage. The exact positioning of the Mesh Access Points will be determined by a sitesurvey prior to commencing the installation. A free Draytek Wireless App is available to simplify the setupof the mesh network; 3Doc No. FM0855 issue 2 Page 3

2. SAFETY INSTRUCTIONSRead and understand these instructions before use. Refer to the Manufacturers installation and userguides for more information (see section 6 of this manual). Keep all instructions for future reference.Take care when working on step ladders during installation or service.Isolate the mains supply before removing covers.Do not disassemble any part of the system or attempt to repair it yourself.No user serviceable parts inside. Refer all servicing to qualified service personnel.PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply.If you are unsure of the type of power supply consult your local power company.Danger of explosion if rechargeable batteries are incorrectly replaced.Use only Manufacturer approved batteries as specified in this manual.Only use Manufacturer approved cable during installation.See section 7 of this manual for details of cable type and cable length restrictions.Mesh Access Points should be located at least 5 metres away from any other electronic equipment.Failure to provide this separation may result in reduced radio range.Do not locate Mesh Access Points above a radiator or other heat source.Do not expose Mesh Access Points to direct sunlight.Do not submerge Mesh Access Points in water and do not use in damp or humid conditions.Do not drop or expose Mesh Access Points to high vibration or shock.Do not expose Mesh Access Points to dripping or splashing water.Liquids can cause a failure and/or a fire hazard.Clean VoWiFi handsets with a damp cloth and a non-abrasive cleaning product.Polish with a dry duster. DO NOT submerge in water or use a wet cloth.Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders,bleaches, polishes, etc.) when cleaning VoWiFi handsets.At their end of life VoWiFi products should be disposed of and recycled in accordance with theenvironmental regulations. See the Regulatory Information in section 3 of this manual.Doc No. FM0855 issue 2 Page 4

3. REGULATORY INFORMATIONThis symbol on the product indicates it complies with all relevant EU Directives as required by law e.g.Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information TechnologyEquipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS.See the Specification for each individual product in section 20 onwards for relevant Approvals.A copy of the complete Declaration of Conformity is available from Tynetec.This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should notbe disposed of with other commercial waste at the end of its working life.The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in placeto recycle products using the best available recovery and recycling techniques to minimise impact onthe environment, treat hazardous substances and avoid increasing landfill.For product disposal please contact your supplier and check the terms and conditions of the purchasecontract and ensure this product is not mixed with other commercial waste for disposal.This symbol on batteries indicates separate collection. Batteries contain chemicals that can behazardous to health and the environment and should not be disposed of in the waste bin.The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling ofbatteries.Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.NTENTS4. MAINTENANCE & CAREFor peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend anannual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team oftrained Service Engineers who specialise in warden call systems.A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries,a full system test, software updates (where applicable) and a Service Certificate.For more information on Maintenance Contract packages and PMV’s please contact your local TynetecApproved Installer, a list can be found on our website; www.tynetec.co.uk/installer-locatorMONTHLY MAINTENANCEThe Matrix IP-PBX and Draytek Vigor VP 903 Access Points do not require any regular maintenance, if anyitems show signs of damage they should be replaced immediately by a Service Engineer.Products needing repair can be returned via the website; www.tynetec.co.uk/returns-policyANNUAL MAINTENANCEThe rechargeable battery in the VoWiFi handsets should be replaced typically every 2 years or 500 chargingcycles. See the specification for the i62 handset in section 20 for details of battery type.In the unlikely event that the VoWiFi system needs to be turned-off or reset, please ensureall active calls are actioned before proceeding.Doc No. FM0855 issue 2 Page 5

5. VoWiFi OVERVIEWThe maximum theoretical range for any VoWiFi system is 300 feet (92 metres) outdoors under idealconditions, in practice this range will rarely be reached due to reflections from nearby buildings, trees,water, etc.Obstructions inside buildings such as walls and floors will reduce the range, some construction materialssuch as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.Environmental conditions such as high levels of transmission at nearby frequencies or emissions from otherelectrical equipment may also reduce range.Clear line-of-sight will give maximum radio coverage, it is impossible to state a specific indoor range inadvance of a site survey; however, as a guide you can usually achieve 150 feet (46 metres) radius from eachMesh Access Point.Locating the Mesh Access Point as high and free from immediate obstruction as possible will help tomaximise its range. Even if the Access Point is placed in the optimum position it may not always achievecoverage in the most remote corners, if this is the case then additional Access Points will be required.The Mesh Access Points should always be located at least 5 metres away from the Advent XT2 controller,NTR’s or any other electrical equipment to avoid the risk of interference.Mesh Access Points must be sited in a dry secure area; they are NOT suitable for outdoor locations.AVOID LOCATING MESH ACCESS POINTS WITHIN 5 METRES OFOTHER ELECTRONICEQUIPMENTDIRECTLY ABOVE AHEAT SOURCEIN DIRECT SUNLIGHTNEAR TO SPLASHINGWATERIMPORTANT NOTE:Care must be taken during installation and commissioning of any VoWiFi system to ensure full coverageand correct Mesh Access Point setup. Failure to follow the Manufacturer’s installation and programminginstructions may result in blind spots or calls dropping-out when moving between Mesh Nodes. Alwaysperform several test calls in all extremes of the building with both VoWiFi handsets in use.SDoc No. FM0855 issue 2 Page 6

6. RELATED DOCUMENTATIONThis manual provides general information regarding the installation of Ascom VoWiFi handsets with theMatrix IP-PBX and Draytek Mesh Access Points.For more detailed information refer to the Ascom and Draytek installation and user guides.ASCOM DOCUMENTSYou can request copies of the documents listed below from Tynetec’s customer support. Quick Reference Guide for Ascom i62 VoWiFi HandsetUser Manual for Ascom i62 VoWiFi HandsetConfiguration Manual for Ascom i62 VoWiFi HandsetDRAYTEK DOCUMENTSYou can request copies of the documents listed below from Tynetec’s customer support. Quick Start Guide for Draytek Vigor AP 903 Mesh Access PointUser Guide for Draytek Vigor AP 903 Mesh Access PointDoc No. FM0855 issue 2 Page 7